If you re-installed Mail Designer Pro on a new Mac or upgraded from Mail Designer 2 to Mail Designer Pro 2, you will have to re-activate any designs you bought before.
If you re-installed your version of Mail Designer 2 or Mail Designer Pro, you can restore your purchases by picking "Restore Purchases…" from the application menu. On the App Store version, this will prompt you to log in with your Apple ID while the Equinux Store version will open a window where you can log in with your Equinux ID.
After successful authentication, Mail Designer will recognize all your design packs as purchased. You can then easily download them again.
If you bought the App Store version of Mail Designer and would like to use designs you bought in our store, you will have to enter your Equinux ID in the application settings first.
Afterwards, restore as usual.
Note: This will also sync any purchases you make on the App Store to your Equinux ID, so it works the other way around, too. If you can't activate your App Store In-App Purchase with your Equinux ID, try to run the App Store version, enter your Equinux Store login and try again.
If it still fails, don't hesitate to contact us so we can sort it out.
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Our TARMAC team is ready and waiting:
email@example.com or by Telephone +49 (0)89 / 520 465-222
You're interested in equinux products and have additional questions regarding your purchase or product activation?
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Mail Designer Pro