Frequently Asked Questions
My equinux ID does not show any licenses?
Please note that you will find your VPN Tracker 365 Plans under https://my.vpntracker.com. Here you can manage all of your plans and assign them to other users.
You may have multiple equinux IDs and your licenses are in another account.
‣ Log in to my equinux with your other logins until you find the equinux ID that contains your product licenses. ‣ If you've forgotten your login information, you can retrieve it here. ‣ Check your personal details (e.g. email address, contact information) for the account ‣ Please transfer all of your product licenses to a single equinux ID, for more information on how to transfer licenses, please follow these steps.
Please note that you will find your VPN Tracker 365 Plans under https://my.vpntracker.com. Here you can manage all of your plans and assign them to other users.