Let's Talk
In most cases, contacting us via our support form is the best way to get support. However, you can also reach us by chat or phone, fax or mail.
If you see us logged in (see the status buttons to the right) feel free to initiate a dialogue and we will do our best to help:
- Professional (equinuxPro) handles technical issues related to VPN Tracker and APC Tracker
- Consumer (equinuxSupport) handles technical issues related to iSale, MediaCentral, The Tube, CoverScout, and On Air
- Sales (equinuxSales) will help you with all questions related to ordering and licensing
If you have questions that you feel can not be adequately answered via chat, email, or mail - just give us a call.
Consumer Products (iSale, MediaCentral, TubeStick/The Tube, CoverScout, Stationery Pack)
Tuesday, 12.30am-12pm PT
Pro Products (VPN Tracker, APC Tracker)
Tuesday and Thursday, 12.30am-12pm PT
Sales/Licensing
/Activation
Monday through Friday, 12.30am-1pm PT
| From USA and Canada (Toll-Free) | 1-888-equinux (378-4689) |
| From other countries |
+49-89-520 465-280 |
| From Germany |
089-520465-220 |
Our faxlines are available 24/7.
| From USA and Canada (Toll-Free) |
1-800-592-0069 |
| From other countries |
+49-89-520465-299 |
| From Germany |
089-520465-299 |
We have offices in both the US and in Germany; and we love getting old-fashioned mail.
| equinux USA, Inc. 100 Produce Ave. Suite L South San Francisco, CA 94080 USA |
equinux Aktiengesellschaft Informationstechnologien Kirschstr. 35 80999 Munich Germany |
