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VPN Tracker
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tizi
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VPN Tracker (Mac)
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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions
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VPN Tracker for Mac
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How do I activate my VPN Tracker license?
Is my VPN gateway compatible with VPN Tracker?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
Connection Safe "could not be downloaded" error
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
What to do if WireGuard won’t open on Mac?
What is a VPN connection?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Why doesn't my certificate show up in the "Local Certificate" list?
Why is it so important that a certificate is stored correctly on the VPN gateway?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
VPN Tracker Connection Checker - What Do the Results Mean?
How do I make all traffic go through the VPN tunnel?
I got a "Legacy System Extension" warning?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Why can’t VPN Tracker obtain an IP address from my SonicWall?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
What’s the difference between DPD and IKE Keep-Alive?
I have a PPTP connection setup and can not connect. What can I do?
What is a "Peer Hangup" error?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
I can't sign in – "Authorization failed"
My VPN connection isn’t working over my TP-Link router at home
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
Unrecognized charge from equinux
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
Why is VPN Tracker asking me to install a Network Extension?
I am seeing a message "account locked for security reasons"?
Connection Drops during Rekeying using TCP with OpenVPN connections
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Can I consolidate licenses from two separate accounts?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
What is the Pre-Shared key and how do I get it?
My SonicWall connection fails with “Negotiation Failed (PPP)”
What to do if "Shimo 5 can't be opened"
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
I forgot my equinux ID and/or password. What's next?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
What’s the best alternative VPN client for macOS Tahoe?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
What is a good way to benchmark VPN throughput?
What forms of payment do you accept?
Why is VPN Tracker permanently prompting me to install an update?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
What is an equinux ID?
Why does my Internet stop working after connecting to my VPN?
How can I save a connection in my Personal Safe?
My Office network uses the same IP range as my home network. What can I do?
Why are my VPN connections disconnected when my computer goes to sleep?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Which WireGuard client can I use on Mac?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
What is DynDNS or DDNS and why do I need this for my VPN connection?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Does VPN Tracker support virtual machines (VMs)?
My VPN stopped working after updating to macOS 26 – what can I do?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
How to Fix the Error: Unable to Add VPN Configuration
Which Mac VPN client is the most reliable?
Can you help me set up a VPN connection?
TeamCloud is displaying an "unknown download error"
I am getting the error: "PPTP connect errno = 61 Connection refused"
I want to transfer my license to another person. How can I do that?
Why am I being asked for a password in VPN Tracker?
What’s the difference between Fortinet SSL VPN and IPsec?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Does VPN Tracker support 2-factor authentication?
I don't see "Allow" for the System Extension in System Preferences
Why has the lifetime of certificates been shortened further and further in recent years?
When logging in, I get the error "License fetch failed"
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
How can I get access to Beta updates for VPN Tracker 365?
Why do I have to confirm the VPN gateway certificate every time?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
What is a VPN?
I'm given a 'Server Certificate error' during Activation?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
My L2TP connection is giving a socket error message
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Is VPN Tracker PCI DSS compliant?
I changed my password and now get an error message when I try to use my Personal Safe
I cannot connect to my SonicWall SSL gateway. What can I do?
Why can't I assign myself an IP address that lies within the remote network?
VPN Tracker Enterprise Rollout
How does Personal Safe deal with data conflicts?
I accidentally deleted or changed my VPN connection? Where can I access backups?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
I can’t remove a member from my team
Download warning in Safari?
How do I fix issues with random MAC Addresses under macOS Sequoia
Looking for your invoice?
How do I allow VPN Tracker’s system extensions via MDM?
Why is VPN Tracker prompting me for user login credentials on each connect?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
Transferring VPN connections and shortcuts from your reseller account to your personal account
What additional settings are available for connections to Cisco devices?
How can I update the address or email address of my equinux ID?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Where can I download WireGuard for Mac?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
How can I consolidate VPN Tracker 365 licenses?
Where can I manage my VPN Tracker accounts?
My password is being rejected in the application, but it works on your website?
macOS is saying a System Extension is blocked?
How to Manage SonicWALL PSK Updates Across All VPN Users
How to set 'Use default gateway for remote network' for VPN on a Mac
How much does TeamCloud cost?
Which is faster: IPSec or SSL VPN?
VPN Tracker 365: Constantly improving
Why am I getting an "Update error" message?
TeamCloud settings
Feedback helps!
Using VPN Tracker in teams
Why is file access so much slower over VPN?
Is setting up my connection on my.vpntracker secure?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
How can I get access to Nightly updates for VPN Tracker 365?
Does VPN Tracker for Mac support the latest macOS version?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
I'm getting a Keychain error message when signing in
Which IPSec algorithms were removed in macOS Tahoe?
How secure is TeamCloud?
What Should SonicWALL Administrators Do After the Leak?
How do I change the language settings of my software?
I can't complete my order via credit card
Is there a deadline for canceling my subscription if I wish to opt out?
How can I record network traffic?
Is Fortinet getting rid of SSL VPN?
How do I get system log messages?
Can I use my software on multiple computers?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
What is a VPN Tracker?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
How can I cancel my VPN Tracker renewal?
Does FortiClient VPN work on Mac?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
How can I uninstall VPN Tracker 365?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
Can I configure WireGuard connections with 2-Factor Authentication?
How do I take a screenshot on the Mac?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
How can I disable SSL VPN on FortiGate?
How can I use only a specific network for my connection?
I've already purchased but want to change to a different license
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
Was ist die sicherste VPN-Verbindung?
Does VPN Tracker 365 offer team and consulting features?
Why do I have to submit my email address to download software?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
My DNS is not working correctly when I check it with NSLookup and other tools
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
My VPN Tracker plan expired. How can I renew it?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Can you guarantee that VPN Tracker will work in my network?
System Components can't be loaded?
Importing existing VPN Connections from your Mac
Backend components are disabled in the system. How can I enabled them again?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Error: System Extension - app must be in Applications?
Why should I set up a VPN Tracker team?
Does VPN Tracker support all major VPN protocols?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
What is VPN Tracker World Connect?
Can I continue using VPN Tracker 365 after the expiration of my term?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
How do I set up VPN Tracker Team Management?
Who should test pre-release versions?
What hardware do I need for a VPN?
My Connections do not update from my Personal Safe after logging in on my Mac.
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Can I use VPN Tracker on my iPad or iPhone?
Were All SonicWall Customers Affected by the Data Leak?
Why can't I authorize VPN Tracker in System Preferences?
What is a Hash Mismatch?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
My credit card payment was denied?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
Can I use VPN Tracker on both Mac and iOS?
Accounting: Accessing backups
Can I connect to WireGuard VPN?
Do L2TP connections support 2-Factor Authentication?
Can I use WireGuard on macOS with FritzBox?
How does VPN Tracker 365 differ from free Mac VPN clients?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
How can I verify the authenticity of my VPN Tracker download?
When should I enable DPD in VPN Tracker?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
How can I resize the VPN Tracker window?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
How can I recover a deleted Keychain or missing passwords on macOS?
How to Check if Your SonicWALL VPN Configuration Was Stolen
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
Why does my SonicWall SCP connection time out even though the gateway is running?
Can I still use DES or 3DES with IKEv2 on macOS 26?
How do I make a team member an administrator in VPN Tracker?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
I am connected to a VPN server but can't access regional content. What should I do?
How can I remove a device from my account?
What should I do if Fortinet SSL VPN is not working on Mac?
How do I change a team member's role in VPN Tracker?
Can I share VPN Shortcuts with my team?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
Does VPN Tracker for Mac support macOS Sequoia?
There was an issue decrypting this connection
Why can't I connect to my Fortigate device if XAUTH is enabled?
Is VPN Tracker compatible with M1 and M2 Macs?
How can I enable Cookies on my System?
Do I need VPN Tracker Pro?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
How can I update my credit card details?
What are VPN Shortcuts?
What are the system requirements for VPN Tracker?
How can I upgrade to the latest VPN Tracker version?
How do I get my activation code?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
How do I upgrade my VPN Tracker edition to Pro or VIP?
Backend components failed to install. What can I do?
Which VPN Protocols does VPN Tracker support?
How do I remove the administrator role from a VPN Tracker team member?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
How can I move my VPN connections to a new Mac?
OpenVPN connection works in general but disconnects after a while
Does VPN Tracker work on Macs with Apple M2 chips?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
Are SonicWALL Firewalls Still Safe After the Data Breach?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Are SonicWall SSLVPN Devices Compromised in the Breach?
I've lost my equinux ID or my password!
How can I improve VPN Tracker's connection speed?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Can I use certificates or smart cards in VPN Tracker?
Can the FritzBox use IKEv2?
What is SonicWALL Simple Client Provisioning?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
What would I need Remote Connection Wipe for?
My renewal is failing due to a card decline. What can I do?
How to connect to a company VPN
How can I connect to a Cisco VPN?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
What is Personal Safe? Why should I use Personal Safe?
Does all network traffic go trough the VPN tunnel after the connection has been established?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
How Did Hackers Access SonicWall Firewall Configuration Files?
Is there a free trial for VPN Tracker?
Which VPN Tracker edition do I need to buy now?
How can I set up an OpenVPN connection on my Mac or iPhone?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Where can I enter the username I received from my network administrator?
Does VPN Tracker support NAT-Traversal?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Does VPN Tracker support OpenVPN connections?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
How can a setup a host to everywhere connection with my Linksys Router?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
My Personal Safe has a download error, how can I fix it?
What Data Was Exposed in the SonicWALL VPN Breach?
Alternative to Shimo?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Mac OS X: VPN Tunnel Setup
Can I use Fortinet SSL VPN MAC address filtering?
SonicWALL VPN Connection Not Working suddenly: What to Do
How do I add an app into my Applications folder?
Will I get a partial refund if I decide I want to opt out of my subscription?
Which routers can I connect to with VPN Tracker?
FortiGate: Should I Use IPsec or SSL-VPN?
Which countries can I connect to with VPN Tracker World Connect?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Why may an IKEv2 VPN connection suddenly fail to connect?
How many VPN Tracker licenses do I need?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Does VPN Tracker support SSL VPN?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
How do I use VPN Tracker to connect to a server?
How can I remove a payment method?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
How do I invite a new team member?
How can I update VPN Tracker to the latest version?
How do I install a Linux VPN on my Mac?
How do I set up a VPN connection to my Sophos XG Firewall?
Do you offer monthly VPN Tracker 365 plans?
How do I remove the VPN Tracker System Extension?
How do I change my Team Name?
Which ZyXEL Routers are supported and tested with VPN Tracker?
How to configure WireGuard on Mac?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
What will happen in the free session?
What do I need to use 2FA for my VPN connection?
I cannot edit a connection that was shared with me
What is Fortinet SSL VPN MAC address authentication?
Do I need to replace my macOS Server to get my VPN working again
I updated VPN Tracker and my connection has stopped working
Can I be a member of multiple VPN Tracker teams at the same time?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
Will I be charged a fee when starting a trial license?
I have an older license and a new license, why are the prices different?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
I'm having disconnections with my OpenVPN connection. What can I do?
How can I invite VPN Tracker Support to my team?
Where are VPN Tracker's log files?
I'm having trouble receiving the invitation emails for a VPN tracker team.
Is SecuExtender available for macOS or do I need an alternative?
Can I use different versions of VPN Tracker on the same Mac?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Where can I manage my VPN Tracker Plans?
Why can't I see our TeamCloud connection?
What is the difference between the Import password and the unlock password for the connection?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Can you help me set up a VPN connection for SonicWALL TZ series?
Can I contact you if I need help?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
How do I import Tunnelblick connections into VPN Tracker for Mac?
macOS 13.4 Support Note
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
How do I set up a PPTP connection with VPN Tracker?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Where can I assign my team members a VPN Tracker plan?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
How do I download VPN Tracker for Mac?
How can I connect to a WireGuard® VPN server?
What Caused the SonicWall Cloud Backup Breach?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
What is the best Mac VPN Client?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
What is SSL VPN in FortiGate?
Does VPN Tracker support Fortinet SSL VPN on macOS?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Will all of my previous connections and settings be migrated when I upgrade?
Can VPN Tracker replace my Windows VPN client?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Does VPN Tracker support AWS VPN connections?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Which WatchGuard Routers are supported and tested with VPN Tracker?
What plan do I need for Remote Connection Wipe?
How does VPN Tracker handle dropped connections?
Legacy VPN Tracker products: End-of-support
Which VPN Tracker plans support Fortinet SSL VPN?
What is a purchasing account?
How can I activate automatic renewals?
What should I do if Fortinet SSL VPN is not working on Mac?
I need more time. Can I book more sessions?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Why is VPN Tracker not connecting to my IKEv2 VPN?
Is there a free SSL VPN client for Mac?
How can I verify my email address to start using VPN Tracker 365?
I'm having trouble signing in with two-factor authentication (2FA)
What are the phases in IKEv2?
How do I cancel my VPN Tracker trial?
How do I invite equinux Support to my team?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Which IPsec/IKEv1 engine should I use?
Set up a VPN connection on Mac
My credit card is not being accepted. What can I do?
How do renewals of my VPN Tracker 365 plans work?
Does VPN Tracker support XAUTH?
Does VPN Tracker support DPD?
Are there any known issues connecting to SideWinder VPN gateways?
How many connections can I save in TeamCloud?
Which ports does IKEv2 use?
Can I install WireGuard without the Mac App Store?
What is Dead Peer Detection (DPD)?
How do I get my free session?
How do I set up school VPN access on Mac?
What can I use my free session for?
Does VPN Tracker support SSL connections?
Is IKEv1 insecure?
Should I switch from FortiClient to VPN Tracker?
Is there a central management option for teams?
What is VPN Tracker?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
How do I create a VPN on Mac?
How can I purchase VPN Tracker via bank transfer?
How can I use VPN Tracker and my regular internet connection at the same time?
I am working from home. How do I use VPN to connect my Mac to my office network?
Who has access to the VPN connections I save in TeamCloud?
How do I share a connection using TeamCloud
How can I create a quote for VPN Tracker?
How to set up WireGuard on macOS?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
VPN Tracker 9 can't sign in?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Join a VPN Tracker 365 team
What information do I need to set up a Linux VPN connection on Mac?
If I have entered my settings in the demo version, will I keep them when I activate my license?
Is IKEv2 a secure VPN protocol?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
What is Corporate Branding and how can I set it up?
How many connections can I save in my Personal Safe?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
How can I buy additional VPN Tracker licenses for my team?
What are TeamCloud Groups?
Is there a WireGuard® app for Mac?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Is the equinux Online Store secure?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
How does the order process work?
How can I sort my VPN connections?
Can I renew my VPN Tracker licenses early?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Which iOS versions are compatible with VPN Tracker?
What is the difference between VPN Tracker and SonicWALL VPN clients?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
How do I perform a force quit on the Mac?
Why am I experiencing DNS issues in Firefox when connected to VPN?
When will VPN Tracker for iOS be available?
Which VPN protocols does VPN Tracker for iOS support?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
What do the different roles in my.vpntracker do?
What is the difference between SecuExtender and VPN Tracker on Mac?
Is 2FA available for my account?
Why are VPN instructions different for Windows and Mac?
How can I fix macOS Server VPN not working errors on macOS 26
What ist XAUTH? What do I have to enter there?
Can I connect to PPTP VPN in VPN Tracker?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
How do I set up a VPN Shortcut?
Can I get real-time support while testing VPN Tracker?
I don't want to renew my VPN Tracker plan, what do I have to do?
How do I access files over VPN on a Mac?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
How can I start a VPN Tracker trial?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
How do I connect to Fortinet SSL VPN on Mac?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Which EAP authentification methods does VPN Tracker support for IKEv2?
How can I show missing VPN configuration options in VPN Tracker?
Does VPN Tracker support SSTP?
Can I undo Remote Connection Wipe?
How can I set up two-factor authentication for my VPN Tracker account?
How can I hide old error messages in VPN Tracker?
Does VPN Tracker work on PC?
Is WireGuard compatible with MacBook?
How to enter multiple networks for Traffic Control
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
How do I assign a team member a license?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Can I connect to my SonicWALL SSL VPN on my iPhone?
Why do businesses need VPN Tracker when switching to Mac?
Do I need to reconfigure my firewall or VPN gateway?
How do I set up WireGuard on a Mac?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
What is an IKEv2 VPN?
How to migrate a Windows PPTP VPN connection to a Mac
Which VPN details does school IT need to provide for VPN Tracker?
How to resolve Personal Safe Errors
Why does my Fortinet VPN 2FA login fail even though my password is correct?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Is the consulting session really free?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Can I install VPN Tracker using brew / homebrew via terminal?
Which file formats can be imported with VPN Tracker?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Why does the school VPN work on another device but not on my Mac?
VPN Tracker 6: Internet connection blocking VPN connections?
Should I migrate away from macOS Server VPN
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Is it possible to activate Family Sharing for VPN Tracker?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
How can I save my password for Cisco AnyConnect VPN client?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Why does my OpenVPN 2FA login fail even though my password is correct?
How do I remove a license from my VPN Tracker plan?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe