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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
How can I get access to Beta updates for VPN Tracker 365?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Can I consolidate licenses from two separate accounts?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
What to do if "Shimo 5 can't be opened"
I am getting the error: "PPTP connect errno = 61 Connection refused"
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Is my VPN gateway compatible with VPN Tracker?
What additional settings are available for connections to Cisco devices?
Does VPN Tracker work on Macs with Apple M2 chips?
What is a VPN connection?
Which IPSec algorithms were removed in macOS Tahoe?
I have a PPTP connection setup and can not connect. What can I do?
What hardware do I need for a VPN?
I can’t remove a member from my team
Does FortiClient VPN work on Mac?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Does VPN Tracker support virtual machines (VMs)?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Why doesn't my certificate show up in the "Local Certificate" list?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Using VPN Tracker in teams
macOS is saying a System Extension is blocked?
Do L2TP connections support 2-Factor Authentication?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
How do I set up a PPTP connection with VPN Tracker?
I am seeing a message "account locked for security reasons"?
I got a "Legacy System Extension" warning?
Where can I download WireGuard for Mac?
I have an older license and a new license, why are the prices different?
I want to transfer my license to another person. How can I do that?
What’s the best alternative VPN client for macOS Tahoe?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
How can I disable SSL VPN on FortiGate?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Why is VPN Tracker permanently prompting me to install an update?
What is a "Peer Hangup" error?
Feedback helps!
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
How do I take a screenshot on the Mac?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
Why do I have to submit my email address to download software?
Which routers can I connect to with VPN Tracker?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
What is a good way to benchmark VPN throughput?
Is WireGuard compatible with MacBook?
My L2TP connection is giving a socket error message
TeamCloud is displaying an "unknown download error"
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
How can I uninstall VPN Tracker 365?
How does Personal Safe deal with data conflicts?
Backend components are disabled in the system. How can I enabled them again?
I am connected to a VPN server but can't access regional content. What should I do?
I'm getting a Keychain error message when signing in
How can I update the address or email address of my equinux ID?
Which WireGuard client can I use on Mac?
Backend components failed to install. What can I do?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
What are VPN Shortcuts?
Does VPN Tracker for Mac support the latest macOS version?
How much does TeamCloud cost?
Does VPN Tracker support all major VPN protocols?
What are TeamCloud Groups?
I'm given a 'Server Certificate error' during Activation?
Does VPN Tracker support AWS VPN connections?
My Personal Safe has a download error, how can I fix it?
Do I need to replace my macOS Server to get my VPN working again
What Caused the SonicWall Cloud Backup Breach?
What Should SonicWALL Administrators Do After the Leak?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
I accidentally deleted or changed my VPN connection? Where can I access backups?
My Office network uses the same IP range as my home network. What can I do?
What is a VPN?
Does VPN Tracker 365 offer team and consulting features?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Will all of my previous connections and settings be migrated when I upgrade?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
What would I need Remote Connection Wipe for?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Why am I getting an "Update error" message?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Connection Safe "could not be downloaded" error
There was an issue decrypting this connection
Connection Drops during Rekeying using TCP with OpenVPN connections
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
Can I use different versions of VPN Tracker on the same Mac?
How to Check if Your SonicWALL VPN Configuration Was Stolen
TeamCloud settings
Why is it so important that a certificate is stored correctly on the VPN gateway?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
How can I get access to Nightly updates for VPN Tracker 365?
FortiGate: Should I Use IPsec or SSL-VPN?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
What's the most secure VPN connection?
What is Dead Peer Detection (DPD)?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
My VPN connection isn’t working over my TP-Link router at home
How can I fix macOS Server VPN not working errors on macOS 26
Is it possible to use VPN Tracker with a 64 bit Kernel?
VPN Tracker 365: Constantly improving
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Why can't I authorize VPN Tracker in System Preferences?
Unrecognized charge from equinux
Can I use VPN Tracker on both Mac and iOS?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Alternative to Shimo?
Do you offer monthly VPN Tracker 365 plans?
Who should test pre-release versions?
Which is faster: IPSec or SSL VPN?
Can you guarantee that VPN Tracker will work in my network?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
How can I recover a deleted Keychain or missing passwords on macOS?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
Is there a free trial for VPN Tracker?
What Data Was Exposed in the SonicWALL VPN Breach?
How can I connect to a Cisco VPN?
What are the phases in IKEv2?
Where can I manage my VPN Tracker accounts?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
Which Mac VPN client is the most reliable?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
How do I get my activation code?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
How do I fix issues with random MAC Addresses under macOS Sequoia
How do I remove the VPN Tracker System Extension?
What to do if WireGuard won’t open on Mac?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
How can I hide old error messages in VPN Tracker?
How do I create a VPN on Mac?
Error: System Extension - app must be in Applications?
Is there a WireGuard® app for Mac?
My DNS is not working correctly when I check it with NSLookup and other tools
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
How does VPN Tracker handle dropped connections?
What is an equinux ID?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Looking for your invoice?
Why does my SonicWall SCP connection time out even though the gateway is running?
Are SonicWall SSLVPN Devices Compromised in the Breach?
What is VPN Tracker?
When will VPN Tracker for Windows be available?
What’s the difference between Fortinet SSL VPN and IPsec?
What will happen in the free session?
Mac OS X: VPN Tunnel Setup
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Why do I have to confirm the VPN gateway certificate every time?
How can I remove a device from my account?
What are the system requirements for VPN Tracker?
My renewal is failing due to a card decline. What can I do?
Can I undo Remote Connection Wipe?
How to migrate a Windows PPTP VPN connection to a Mac
What is Personal Safe? Why should I use Personal Safe?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Which VPN Protocols does VPN Tracker support?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
How do I use VPN Tracker to connect to a server?
How can I activate automatic renewals?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
Is the equinux Online Store secure?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
My VPN stopped working after updating to macOS 26 – what can I do?
Why can't I connect to my Fortigate device if XAUTH is enabled?
System Components can't be loaded?
Is IKEv1 insecure?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
Is there a deadline for canceling my subscription if I wish to opt out?
How do I set up a VPN connection to my Sophos XG Firewall?
My password is being rejected in the application, but it works on your website?
Are SonicWALL Firewalls Still Safe After the Data Breach?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Where are VPN Tracker's log files?
Why may an IKEv2 VPN connection suddenly fail to connect?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Should I migrate away from macOS Server VPN
How can I consolidate VPN Tracker 365 licenses?
What is a good SecuExtender alternative for Mac if my school uses Windows?
How can I remove a payment method?
How do I share a connection using TeamCloud
Does all network traffic go trough the VPN tunnel after the connection has been established?
Which VPN Tracker edition do I need to buy now?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
How Did Hackers Access SonicWall Firewall Configuration Files?
How do I upgrade my VPN Tracker edition to Pro or VIP?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
Is VPN Tracker PCI DSS compliant?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Download warning in Safari?
How do I cancel my VPN Tracker trial?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
What ist XAUTH? What do I have to enter there?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Can I use certificates or smart cards in VPN Tracker?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Accounting: Accessing backups
How do I access files over VPN on a Mac?
I can't sign in – "Authorization failed"
How can I use only a specific network for my connection?
How do I remove the administrator role from a VPN Tracker team member?
Does VPN Tracker support 2-factor authentication?
How can I cancel my VPN Tracker renewal?
I don't want to renew my VPN Tracker plan, what do I have to do?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
How do I get my free session?
My credit card payment was denied?
I can't complete my order via credit card
Does VPN Tracker support XAUTH?
I don't see "Allow" for the System Extension in System Preferences
Which file formats can be imported with VPN Tracker?
Why can't I assign myself an IP address that lies within the remote network?
Transferring VPN connections and shortcuts from your reseller account to your personal account
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
How do I change the language settings of my software?
VPN Tracker Enterprise Rollout
Why am I experiencing DNS issues in Firefox when connected to VPN?
Why am I being asked for a password in VPN Tracker?
macOS 13.4 Support Note
How to Manage SonicWALL PSK Updates Across All VPN Users
Can I continue using VPN Tracker 365 after the expiration of my term?
How do I change my Team Name?
Can I share VPN Shortcuts with my team?
How secure is TeamCloud?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Which WatchGuard Routers are supported and tested with VPN Tracker?
I changed my password and now get an error message when I try to use my Personal Safe
Does VPN Tracker work on PC?
How can I create a quote for VPN Tracker?
How do I connect to Fortinet SSL VPN on Mac?
What is a purchasing account?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Are there any known issues connecting to SideWinder VPN gateways?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
How do I get system log messages?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Does VPN Tracker support SSL VPN?
How to set 'Use default gateway for remote network' for VPN on a Mac
Why does my Internet stop working after connecting to my VPN?
How can I buy additional VPN Tracker licenses for my team?
What do I need to use 2FA for my VPN connection?
Can I use WireGuard on macOS with FritzBox?
Were All SonicWall Customers Affected by the Data Leak?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Why has the lifetime of certificates been shortened further and further in recent years?
Is Fortinet getting rid of SSL VPN?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
I cannot edit a connection that was shared with me
How can I verify my email address to start using VPN Tracker 365?
I've lost my equinux ID or my password!
What is a VPN Tracker?
How can I save my password for Cisco AnyConnect VPN client?
How do I make a team member an administrator in VPN Tracker?
Does VPN Tracker support NAT-Traversal?
I am working from home. How do I use VPN to connect my Mac to my office network?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
What plan do I need for Remote Connection Wipe?
How can I update VPN Tracker to the latest version?
How to connect to a company VPN
How many connections can I save in my Personal Safe?
Legacy VPN Tracker products: End-of-support
Do I need VPN Tracker Pro?
Join a VPN Tracker 365 team
I've already purchased but want to change to a different license
What should I do if Fortinet SSL VPN is not working on Mac?
How can I upgrade to the latest VPN Tracker version?
I forgot my equinux ID and/or password. What's next?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
What is DynDNS or DDNS and why do I need this for my VPN connection?
How can I verify the authenticity of my VPN Tracker download?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
How to enter multiple networks for Traffic Control
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
What is SonicWALL Simple Client Provisioning?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
How many VPN Tracker licenses do I need?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Does VPN Tracker support OpenVPN connections?
How to Fix the Error: Unable to Add VPN Configuration
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
Can I use Fortinet SSL VPN MAC address filtering?
What is a Hash Mismatch?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Can you help me set up a VPN connection for SonicWALL TZ series?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
How can I record network traffic?
Will I be charged a fee when starting a trial license?
Should I switch from FortiClient to VPN Tracker?
What is the difference between VPN Tracker and SonicWALL VPN clients?
Is setting up my connection on my.vpntracker secure?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
Can I configure WireGuard connections with 2-Factor Authentication?
How can I improve VPN Tracker's connection speed?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Can you help me set up a VPN connection?
If I have entered my settings in the demo version, will I keep them when I activate my license?
How do I make all traffic go through the VPN tunnel?
Where can I enter the username I received from my network administrator?
I cannot connect to my SonicWall SSL gateway. What can I do?
I'm having trouble receiving the invitation emails for a VPN tracker team.
Does VPN Tracker support Fortinet SSL VPN on macOS?
How does the order process work?
How do I install a Linux VPN on my Mac?
How to configure WireGuard on Mac?
Can I connect to PPTP VPN in VPN Tracker?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
How to set up WireGuard on macOS?
I updated VPN Tracker and my connection has stopped working
What should I do if Fortinet SSL VPN is not working on Mac?
Can I install VPN Tracker using brew / homebrew via terminal?
What is the Pre-Shared key and how do I get it?
What is Corporate Branding and how can I set it up?
How do renewals of my VPN Tracker 365 plans work?
How do I set up VPN Tracker Team Management?
How can I move my VPN connections to a new Mac?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
What’s the difference between DPD and IKE Keep-Alive?
What is VPN Tracker World Connect?
How to resolve Personal Safe Errors
I'm having trouble signing in with two-factor authentication (2FA)
When logging in, I get the error "License fetch failed"
My Connections do not update from my Personal Safe after logging in on my Mac.
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
My credit card is not being accepted. What can I do?
Why are my VPN connections disconnected when my computer goes to sleep?
Can I use VPN Tracker on my iPad or iPhone?
VPN Tracker Connection Checker - What Do the Results Mean?
My SonicWall connection fails with “Negotiation Failed (PPP)”
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Why is VPN Tracker not connecting to my IKEv2 VPN?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
My VPN Tracker plan expired. How can I renew it?
Is it possible to activate Family Sharing for VPN Tracker?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
How can I update my credit card details?
How can I enable Cookies on my System?
What do the different roles in my.vpntracker do?
SonicWALL VPN Connection Not Working suddenly: What to Do
What is SSL VPN in FortiGate?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
How do I set up WireGuard on a Mac?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
Is the consulting session really free?
Why is VPN Tracker asking me to install a Network Extension?
Can VPN Tracker replace my Windows VPN client?
I need more time. Can I book more sessions?
Is 2FA available for my account?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Can I renew my VPN Tracker licenses early?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Why does my Fortinet VPN 2FA login fail even though my password is correct?
How does VPN Tracker 365 differ from free Mac VPN clients?
Why is VPN Tracker prompting me for user login credentials on each connect?
VPN Tracker 9 can't sign in?
How do I add an app into my Applications folder?
How can I resize the VPN Tracker window?
Can the FritzBox use IKEv2?
When should I enable DPD in VPN Tracker?
Can I get real-time support while testing VPN Tracker?
I'm having disconnections with my OpenVPN connection. What can I do?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Why is VPN Tracker trying to connect to a different connection than the one I last used?
VPN Tracker 6: Internet connection blocking VPN connections?
Importing existing VPN Connections from your Mac
How can I set up a SonicWALL SSL VPN connection on my Mac?
How do I assign a team member a license?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
What is Fortinet SSL VPN MAC address authentication?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Do I need to reconfigure my firewall or VPN gateway?
How can I set up an OpenVPN connection on my Mac or iPhone?
When will VPN Tracker for iOS be available?
Which VPN Tracker plans support Fortinet SSL VPN?
Which EAP authentification methods does VPN Tracker support for IKEv2?
Can I contact you if I need help?
OpenVPN connection works in general but disconnects after a while
What forms of payment do you accept?
How can I sort my VPN connections?
How do I invite a new team member?
What is an IKEv2 VPN?
Why does the school VPN work on another device but not on my Mac?
Which IPsec/IKEv1 engine should I use?
Which countries can I connect to with VPN Tracker World Connect?
Is there a free SSL VPN client for Mac?
Will I get a partial refund if I decide I want to opt out of my subscription?
Set up a VPN connection on Mac
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Is VPN Tracker compatible with M1 and M2 Macs?
How can I save a connection in my Personal Safe?
How do I change a team member's role in VPN Tracker?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Where can I assign my team members a VPN Tracker plan?
Can I install WireGuard without the Mac App Store?
What information do I need to set up a Linux VPN connection on Mac?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Why should I set up a VPN Tracker team?
How can I purchase VPN Tracker via bank transfer?
How can I start a VPN Tracker trial?
Which VPN details does school IT need to provide for VPN Tracker?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
How can I show missing VPN configuration options in VPN Tracker?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Can I connect to my SonicWALL SSL VPN on my iPhone?
How can a setup a host to everywhere connection with my Linksys Router?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Is SecuExtender available for macOS or do I need an alternative?
How can I use VPN Tracker and my regular internet connection at the same time?
Which ZyXEL Routers are supported and tested with VPN Tracker?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
Who has access to the VPN connections I save in TeamCloud?
Does VPN Tracker support SSL connections?
Can I connect to WireGuard VPN?
How do I set up a VPN Shortcut?
What is the difference between the Import password and the unlock password for the connection?
Which VPN protocols does VPN Tracker for iOS support?
Which VPN protocols typically require individual access?
Why is file access so much slower over VPN?
How do I perform a force quit on the Mac?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Can I use my software on multiple computers?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Where can I manage my VPN Tracker Plans?
Why do businesses need VPN Tracker when switching to Mac?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
Which ports does IKEv2 use?
Can I be a member of multiple VPN Tracker teams at the same time?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
How do I allow VPN Tracker’s system extensions via MDM?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
How do I remove a license from my VPN Tracker plan?
How many connections can I save in TeamCloud?
Why are VPN instructions different for Windows and Mac?
Why can't I see our TeamCloud connection?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Is IKEv2 a secure VPN protocol?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
How do I download VPN Tracker for Mac?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
What is the best Mac VPN Client?
Does VPN Tracker support DPD?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Is there a central management option for teams?
Why does my OpenVPN 2FA login fail even though my password is correct?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
Which iOS versions are compatible with VPN Tracker?
How can I set up two-factor authentication for my VPN Tracker account?
How can I connect to a WireGuard® VPN server?
How can I invite VPN Tracker Support to my team?
What is the difference between SecuExtender and VPN Tracker on Mac?
How do I invite equinux Support to my team?
How do I set up school VPN access on Mac?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Does VPN Tracker support SSTP?
What can I use my free session for?
Why does my UniFi OpenVPN connection stop working after a server update?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe