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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
How can I get access to Beta updates for VPN Tracker 365?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Is my VPN gateway compatible with VPN Tracker?
Does VPN Tracker support virtual machines (VMs)?
What to do if "Shimo 5 can't be opened"
Can I consolidate licenses from two separate accounts?
What additional settings are available for connections to Cisco devices?
I am getting the error: "PPTP connect errno = 61 Connection refused"
I have a PPTP connection setup and can not connect. What can I do?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Does VPN Tracker work on Macs with Apple M2 chips?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Do L2TP connections support 2-Factor Authentication?
I have an older license and a new license, why are the prices different?
macOS is saying a System Extension is blocked?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
Feedback helps!
Which IPSec algorithms were removed in macOS Tahoe?
Where can I download WireGuard for Mac?
I can’t remove a member from my team
What hardware do I need for a VPN?
Why doesn't my certificate show up in the "Local Certificate" list?
I got a "Legacy System Extension" warning?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
Why is VPN Tracker permanently prompting me to install an update?
How can I update the address or email address of my equinux ID?
Which WireGuard client can I use on Mac?
How do I take a screenshot on the Mac?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Does FortiClient VPN work on Mac?
How do I set up a PPTP connection with VPN Tracker?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
I am seeing a message "account locked for security reasons"?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
My Office network uses the same IP range as my home network. What can I do?
Does VPN Tracker 365 offer team and consulting features?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Using VPN Tracker in teams
I want to transfer my license to another person. How can I do that?
I am connected to a VPN server but can't access regional content. What should I do?
What’s the best alternative VPN client for macOS Tahoe?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
What is a good way to benchmark VPN throughput?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
My L2TP connection is giving a socket error message
What is a VPN connection?
How can I disable SSL VPN on FortiGate?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Backend components are disabled in the system. How can I enabled them again?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Which routers can I connect to with VPN Tracker?
I'm given a 'Server Certificate error' during Activation?
Is WireGuard compatible with MacBook?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
How much does TeamCloud cost?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
How to Check if Your SonicWALL VPN Configuration Was Stolen
Alternative to Shimo?
How does Personal Safe deal with data conflicts?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
TeamCloud is displaying an "unknown download error"
What's the most secure VPN connection?
My Personal Safe has a download error, how can I fix it?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
What are TeamCloud Groups?
Why can't I authorize VPN Tracker in System Preferences?
I accidentally deleted or changed my VPN connection? Where can I access backups?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
How can I uninstall VPN Tracker 365?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
How can I get access to Nightly updates for VPN Tracker 365?
What is a "Peer Hangup" error?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Does VPN Tracker support AWS VPN connections?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
Looking for your invoice?
My VPN connection isn’t working over my TP-Link router at home
What’s the difference between Fortinet SSL VPN and IPsec?
Backend components failed to install. What can I do?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
VPN Tracker 365: Constantly improving
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
How do I get my activation code?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Unrecognized charge from equinux
What to do if WireGuard won’t open on Mac?
How do I use VPN Tracker to connect to a server?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Why do I have to submit my email address to download software?
Error: System Extension - app must be in Applications?
Which is faster: IPSec or SSL VPN?
Is the equinux Online Store secure?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
My VPN stopped working after updating to macOS 26 – what can I do?
System Components can't be loaded?
What would I need Remote Connection Wipe for?
Do I need to replace my macOS Server to get my VPN working again
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
Which Mac VPN client is the most reliable?
How to migrate a Windows PPTP VPN connection to a Mac
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
What Caused the SonicWall Cloud Backup Breach?
Should I migrate away from macOS Server VPN
What are VPN Shortcuts?
Why is it so important that a certificate is stored correctly on the VPN gateway?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Can you guarantee that VPN Tracker will work in my network?
What is Dead Peer Detection (DPD)?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
I'm getting a Keychain error message when signing in
Why am I getting an "Update error" message?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Where can I manage my VPN Tracker accounts?
What are the phases in IKEv2?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
What is Personal Safe? Why should I use Personal Safe?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
How do I fix issues with random MAC Addresses under macOS Sequoia
Connection Drops during Rekeying using TCP with OpenVPN connections
My renewal is failing due to a card decline. What can I do?
How do I access files over VPN on a Mac?
Can I undo Remote Connection Wipe?
Can I use different versions of VPN Tracker on the same Mac?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
What is a good SecuExtender alternative for Mac if my school uses Windows?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
How can I activate automatic renewals?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Do you offer monthly VPN Tracker 365 plans?
What is a VPN?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Is Fortinet getting rid of SSL VPN?
My DNS is not working correctly when I check it with NSLookup and other tools
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
TeamCloud settings
Why can't I connect to my Fortigate device if XAUTH is enabled?
Is there a WireGuard® app for Mac?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
What is an equinux ID?
Are SonicWall SSLVPN Devices Compromised in the Breach?
What Should SonicWALL Administrators Do After the Leak?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Can I still use DES or 3DES with IKEv2 on macOS 26?
What are the system requirements for VPN Tracker?
What ist XAUTH? What do I have to enter there?
Is it possible to use VPN Tracker with a 64 bit Kernel?
What Data Was Exposed in the SonicWALL VPN Breach?
I can't sign in – "Authorization failed"
How can I remove a device from my account?
Does VPN Tracker support SSL VPN?
How do I remove the VPN Tracker System Extension?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Which VPN Protocols does VPN Tracker support?
I don't want to renew my VPN Tracker plan, what do I have to do?
What do I need to use 2FA for my VPN connection?
How do I upgrade my VPN Tracker edition to Pro or VIP?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
How does VPN Tracker handle dropped connections?
Can I share VPN Shortcuts with my team?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
How secure is TeamCloud?
How can I connect to a Cisco VPN?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Is IKEv1 insecure?
Where are VPN Tracker's log files?
Can I use certificates or smart cards in VPN Tracker?
How do I set up a VPN connection to my Sophos XG Firewall?
When will VPN Tracker for Windows be available?
How can I save my password for Cisco AnyConnect VPN client?
What is VPN Tracker?
What is a purchasing account?
Connection Safe "could not be downloaded" error
How can I fix macOS Server VPN not working errors on macOS 26
Why do I have to confirm the VPN gateway certificate every time?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
Does VPN Tracker support all major VPN protocols?
Does VPN Tracker for Mac support the latest macOS version?
How can I cancel my VPN Tracker renewal?
How does the order process work?
How do I get my free session?
How can I upgrade to the latest VPN Tracker version?
I can't complete my order via credit card
Which file formats can be imported with VPN Tracker?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
I don't see "Allow" for the System Extension in System Preferences
Can I use VPN Tracker on both Mac and iOS?
FortiGate: Should I Use IPsec or SSL-VPN?
What is DynDNS or DDNS and why do I need this for my VPN connection?
How do I create a VPN on Mac?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
Is there a free trial for VPN Tracker?
VPN Tracker Enterprise Rollout
Why does my SonicWall SCP connection time out even though the gateway is running?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
How do I cancel my VPN Tracker trial?
My password is being rejected in the application, but it works on your website?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
There was an issue decrypting this connection
What is SonicWALL Simple Client Provisioning?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
What will happen in the free session?
Is there a deadline for canceling my subscription if I wish to opt out?
Are SonicWALL Firewalls Still Safe After the Data Breach?
How can I use only a specific network for my connection?
How do I get system log messages?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Why may an IKEv2 VPN connection suddenly fail to connect?
I changed my password and now get an error message when I try to use my Personal Safe
How to Fix the Error: Unable to Add VPN Configuration
How can I remove a payment method?
Why does my Internet stop working after connecting to my VPN?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Do I need VPN Tracker Pro?
My credit card payment was denied?
What should I do if Fortinet SSL VPN is not working on Mac?
How do I change the language settings of my software?
Why can't I assign myself an IP address that lies within the remote network?
I forgot my equinux ID and/or password. What's next?
Does VPN Tracker support XAUTH?
Why has the lifetime of certificates been shortened further and further in recent years?
Were All SonicWall Customers Affected by the Data Leak?
Who should test pre-release versions?
Is setting up my connection on my.vpntracker secure?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
How can I record network traffic?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
How do renewals of my VPN Tracker 365 plans work?
How do I change my Team Name?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
How to Manage SonicWALL PSK Updates Across All VPN Users
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Mac OS X: VPN Tunnel Setup
Which WatchGuard Routers are supported and tested with VPN Tracker?
How do I make all traffic go through the VPN tunnel?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
How to set 'Use default gateway for remote network' for VPN on a Mac
How can I consolidate VPN Tracker 365 licenses?
Join a VPN Tracker 365 team
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
How Did Hackers Access SonicWall Firewall Configuration Files?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Transferring VPN connections and shortcuts from your reseller account to your personal account
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
How can I recover a deleted Keychain or missing passwords on macOS?
What is the Pre-Shared key and how do I get it?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Does VPN Tracker work on PC?
I've lost my equinux ID or my password!
Can you help me set up a VPN connection?
I am working from home. How do I use VPN to connect my Mac to my office network?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Are there any known issues connecting to SideWinder VPN gateways?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Why is VPN Tracker asking me to install a Network Extension?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
How many connections can I save in my Personal Safe?
Does all network traffic go trough the VPN tunnel after the connection has been established?
I've already purchased but want to change to a different license
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
How do I share a connection using TeamCloud
Does VPN Tracker support Fortinet SSL VPN on macOS?
How to connect to a company VPN
What plan do I need for Remote Connection Wipe?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
How to set up WireGuard on macOS?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
How can I verify the authenticity of my VPN Tracker download?
What is Corporate Branding and how can I set it up?
How can I verify my email address to start using VPN Tracker 365?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Can I get real-time support while testing VPN Tracker?
macOS 13.4 Support Note
What is a VPN Tracker?
How many VPN Tracker licenses do I need?
Does VPN Tracker support OpenVPN connections?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
How do I set up WireGuard on a Mac?
How can I update VPN Tracker to the latest version?
Accounting: Accessing backups
I’m having issues with a Cisco AnyConnect gateway. What can I do?
If I have entered my settings in the demo version, will I keep them when I activate my license?
Where can I enter the username I received from my network administrator?
Does VPN Tracker support 2-factor authentication?
What is Fortinet SSL VPN MAC address authentication?
Will all of my previous connections and settings be migrated when I upgrade?
How to configure WireGuard on Mac?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Is VPN Tracker PCI DSS compliant?
Can I use WireGuard on macOS with FritzBox?
My VPN Tracker plan expired. How can I renew it?
Is it possible to activate Family Sharing for VPN Tracker?
Can I install VPN Tracker using brew / homebrew via terminal?
VPN Tracker 9 can't sign in?
Why am I being asked for a password in VPN Tracker?
How can I update my credit card details?
Download warning in Safari?
Can I configure WireGuard connections with 2-Factor Authentication?
What do the different roles in my.vpntracker do?
What is the difference between VPN Tracker and SonicWALL VPN clients?
I cannot edit a connection that was shared with me
How can I move my VPN connections to a new Mac?
What’s the difference between DPD and IKE Keep-Alive?
SonicWALL VPN Connection Not Working suddenly: What to Do
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
When logging in, I get the error "License fetch failed"
Does VPN Tracker support NAT-Traversal?
How to resolve Personal Safe Errors
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
How can I create a quote for VPN Tracker?
How do I remove the administrator role from a VPN Tracker team member?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Can VPN Tracker replace my Windows VPN client?
How can I save a connection in my Personal Safe?
Can I connect to PPTP VPN in VPN Tracker?
Why are my VPN connections disconnected when my computer goes to sleep?
Which VPN Tracker edition do I need to buy now?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Can I renew my VPN Tracker licenses early?
How does VPN Tracker 365 differ from free Mac VPN clients?
What is a Hash Mismatch?
How can I hide old error messages in VPN Tracker?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
What should I do if Fortinet SSL VPN is not working on Mac?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Why am I experiencing DNS issues in Firefox when connected to VPN?
What forms of payment do you accept?
Will I be charged a fee when starting a trial license?
Can I continue using VPN Tracker 365 after the expiration of my term?
Should I switch from FortiClient to VPN Tracker?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Can the FritzBox use IKEv2?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
How do I set up VPN Tracker Team Management?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Will I get a partial refund if I decide I want to opt out of my subscription?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
Legacy VPN Tracker products: End-of-support
How do I connect to Fortinet SSL VPN on Mac?
I'm having trouble receiving the invitation emails for a VPN tracker team.
Is the consulting session really free?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Can I use VPN Tracker on my iPad or iPhone?
Why is VPN Tracker not connecting to my IKEv2 VPN?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Which ZyXEL Routers are supported and tested with VPN Tracker?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
VPN Tracker Connection Checker - What Do the Results Mean?
Can you help me set up a VPN connection for SonicWALL TZ series?
I updated VPN Tracker and my connection has stopped working
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Can I contact you if I need help?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
When should I enable DPD in VPN Tracker?
How can I improve VPN Tracker's connection speed?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
How do I make a team member an administrator in VPN Tracker?
Which countries can I connect to with VPN Tracker World Connect?
Is VPN Tracker compatible with M1 and M2 Macs?
I'm having trouble signing in with two-factor authentication (2FA)
Set up a VPN connection on Mac
My Connections do not update from my Personal Safe after logging in on my Mac.
Is 2FA available for my account?
My credit card is not being accepted. What can I do?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
How can I set up an OpenVPN connection on my Mac or iPhone?
How can I start a VPN Tracker trial?
My SonicWall connection fails with “Negotiation Failed (PPP)”
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Can I use Fortinet SSL VPN MAC address filtering?
Why is VPN Tracker prompting me for user login credentials on each connect?
How to enter multiple networks for Traffic Control
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Can I connect to WireGuard VPN?
OpenVPN connection works in general but disconnects after a while
How do I invite a new team member?
Why does the school VPN work on another device but not on my Mac?
How can I enable Cookies on my System?
How can I sort my VPN connections?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
How do I perform a force quit on the Mac?
Is SecuExtender available for macOS or do I need an alternative?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
What is VPN Tracker World Connect?
How can I use VPN Tracker and my regular internet connection at the same time?
I cannot connect to my SonicWall SSL gateway. What can I do?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
Why should I set up a VPN Tracker team?
Where can I assign my team members a VPN Tracker plan?
How can I purchase VPN Tracker via bank transfer?
What information do I need to set up a Linux VPN connection on Mac?
How can I buy additional VPN Tracker licenses for my team?
Do I need to reconfigure my firewall or VPN gateway?
How can I show missing VPN configuration options in VPN Tracker?
Which EAP authentification methods does VPN Tracker support for IKEv2?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Does VPN Tracker support SSL connections?
Which VPN Tracker plans support Fortinet SSL VPN?
How can a setup a host to everywhere connection with my Linksys Router?
Can I connect to my SonicWALL SSL VPN on my iPhone?
What is an IKEv2 VPN?
What is SSL VPN in FortiGate?
I'm having disconnections with my OpenVPN connection. What can I do?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
VPN Tracker 6: Internet connection blocking VPN connections?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Where can I manage my VPN Tracker Plans?
How do I install a Linux VPN on my Mac?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Why do businesses need VPN Tracker when switching to Mac?
Which ports does IKEv2 use?
When will VPN Tracker for iOS be available?
Is there a central management option for teams?
How do I allow VPN Tracker’s system extensions via MDM?
Who has access to the VPN connections I save in TeamCloud?
How do I download VPN Tracker for Mac?
How do I set up a VPN Shortcut?
Which VPN protocols does VPN Tracker for iOS support?
What is the difference between the Import password and the unlock password for the connection?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Why can't I see our TeamCloud connection?
How do I assign a team member a license?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
How do I change a team member's role in VPN Tracker?
Can I install WireGuard without the Mac App Store?
Importing existing VPN Connections from your Mac
I need more time. Can I book more sessions?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Is IKEv2 a secure VPN protocol?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Why does my OpenVPN 2FA login fail even though my password is correct?
How can I resize the VPN Tracker window?
How do I add an app into my Applications folder?
How do I remove a license from my VPN Tracker plan?
Which VPN protocols typically require individual access?
Which IPsec/IKEv1 engine should I use?
What is the difference between SecuExtender and VPN Tracker on Mac?
Does VPN Tracker support DPD?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Can I be a member of multiple VPN Tracker teams at the same time?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Why is file access so much slower over VPN?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Why are VPN instructions different for Windows and Mac?
How many connections can I save in TeamCloud?
Is there a free SSL VPN client for Mac?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
What is the best Mac VPN Client?
Can I use my software on multiple computers?
Which iOS versions are compatible with VPN Tracker?
How can I set up two-factor authentication for my VPN Tracker account?
How can I invite VPN Tracker Support to my team?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
How do I invite equinux Support to my team?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
Which VPN details does school IT need to provide for VPN Tracker?
I have bought a personal VPN Tracker License, can I share this with colleagues?
How do I set up school VPN access on Mac?
Does VPN Tracker support SSTP?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
How can I connect to a WireGuard® VPN server?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
What can I use my free session for?
Why does my UniFi OpenVPN connection stop working after a server update?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe