Unfortunately, we cannot guarantee this. Secure networking is a complex subject. VPN Tracker is extremely reliable and is used by customers around the world. But there are some rare scenarios in which VPN connections cannot be established (e.g. when a firewall is set up to actively block VPN connections).

We recommend using the free trial version to test VPN Tracker with your particular network and usage scenario.

If you require any assistance setting up your VPN connection with VPN Tracker, you can contact equinux support at any time.

If you are an existing VPN Tracker customer and want to upgrade to VPN Tracker 365, you can simply install VPN Tracker 365 and your connections will automatically be imported:

Download VPN Tracker 365

Once you have VPN Tracker 365, you can purchase a VPN Tracker 365 plan.

• macOS 26 Tahoe
• macOS 15 Sequoia
• macOS 14 Sonoma
• macOS 13 Ventura
• macOS 12 Monterey
• macOS 11 Big Sur
• macOS 10.15 Catalina
• macOS 10.14 Mojave
• macOS 10.13 High Sierra

VPN Tracker Pro is a great asset if you are a consultant, a system or network administrator, or are working with multiple VPN connections:

• Export VPN connections for yourself and other users.
• Scan the remote network for services or to assist users.
• Connect to multiple VPNs at the same time.
• Manage a large number of VPNs using search, a condensed layout, and connection groups.
• Configure your Mac as a router to provide the entire network with a VPN tunnel using Network to Network connections.

Once you have decided which product to purchase, the next step is to proceed to our Online Store and place your order. We accept all major credit cards, PayPal and bank transfers or checks, depending on your country.

After your order has been processed you will receive a confirmation for your purchase. This will confirm the items purchased, and additional payment instructions if you're paying via bank transfer or check (in those cases you will also receive an additonal email confirming your payment when it has been processed.)

In the purchase confirmation email you will also receive additional information like the download links for your purchased apps.

Yes, NAT-Traversal is supported by VPN Tracker. VPN Tracker supports the current version of NAT-Traversal that uses UDP encapsulated packets on port 4500 (RFC 3947), as well as previous draft versions that send UDP encapsulated packets on port 500. In addition, Cisco's UDP encapsulation is also supported.

NAT-Traversal helps to establish VPNs from networks behind routers that perform Network Address Translation (NAT). Such routers can be found in many places: home DSL routers, wireless hotspots, Internet cafes, hotels, airports, etc. Many mobile ISPs (3G modems) also require NAT-Traversal to be used.

VPN Tracker automatically recognizes if NAT-Traversal is needed, and turns it on and off accordingly. It can even test your local router to see what NAT-Traversal method works best with it.

This depends on your settings. The most common setup is “Host to Network“, in which case only traffic to the specified remote network(s) will go through the VPN tunnel.

With a “Host to Everywhere” setup, all traffic – except traffic to the local network(s) – goes through the VPN. A Host to Everywhere connection requires a suitable setup on the VPN gateway.

If you have entered information or have started to apply settings in your application demo, those changes will remain unchanged - even after activating the software.

Yes, as long as your VPN gateway uses Extended Authentication (XAUTH) to request the passcode, you can use any third party token with VPN Tracker.

By itself, the IPsec protocol does not support usernames. If you were given a username from your network administrator for connecting to your corporate VPN solution, there are generally two possibilities:

• Your corporate VPN solution uses the term "username" for "identifiers". Please try to use your username as the "Local Identifier" in VPN Tracker.
• Your corporate VPN solution is using Extended Authentication (XAUTH). You can enable XAUTH in VPN Tracker. The software will then prompt for your username and password when the connection is being established.

One of our customers has kindly provided instructions on how to integrate Cisco EasyVPN and VPN Tracker with a DMVPN setup:

EasyVPN Server and DMVPN Hub on 1 Cisco router tutorial

Using VPN Tracker 5 with a Cisco Easy VPN Server

Yes, this is possible. If you set up shared networking for the guest operating system it shares the network connection of your Mac and you can access all network resources that are accessible from OS X.

Note that if you are using remote DNS for your VPN connection, you will need to manually enter the DNS server in your guest operating system in order for it to work – there is no way for VPN Tracker to “transmit” this setting to the guest operating system

For information on how to set up VPN Tracker with Parallels, check out our VPN Tracker with Parallels Configuration Guide.

Purchasing through our online store is perfectly safe. All transferred information is encrypted via HTTPS - so it is secured against any potential threats.

We ask for your email address in order to track the flow of our downloads and, if selected, send you news and updates about the product you've downloaded.

All information collected by equinux is used internally and will never be shared with any third parties without your permission. For more information about equinux's stance on privacy and security, please refer to the equinux Privacy Policy.

If you do not want to receive our newsletter, just unsubscribe using the link at the bottom of every newsletter you receive.

In our online store we accept a variety of payment methods:

• Visa
• Mastercard
• American Express
• PayPal*
• Personal/Business Checks* (US Orders Only)
• Bank Transfers* (European Union Only)

* License will be emailed to you once your payment has cleared.

When paying my check or bank transfer, you will receive an email with additional payment details once you have placed your order. Bank Transfer and Check orders are currently not available for Mail Designer Purchases

When connecting via SonicWall SCP or SonicWall IKEv1 with DHCP, VPN Tracker 365 for Mac requests an IP address from the SonicWall gateway using the DHCP protocol. For this request, VPN Tracker 365 modifies the MAC address slightly, making it different from the actual MAC address of your device. This allows administrators to assign a fixed IP address when your Mac is connected via LAN or WiFi and a different IP when it’s connected through VPN.

This modification sets a specific bit in the MAC address, marking it as a self-assigned address rather than a factory-assigned one.

Example:
Original MAC address: 00:1B:63:B7:42:23
VPN Tracker MAC address: 02:1B:63:B7:42:23

Starting with macOS 15 Sequoia, Apple defaults to using a rotating MAC address for WiFi connections, labeled as a “Private Wi-Fi Address” in System Settings. To prevent connectivity issues related to this feature, VPN Tracker 365 reports the actual hardware address (with the minor modification described above) instead of the one used in “Rotating” or “Fixed” modes.

On iOS, VPN Tracker cannot retrieve a MAC address directly. Instead, it generates a random value once and stores it for future use. VPN Tracker for iOS then uses this stored value as the MAC address.