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About equinux
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VPN Tracker
(Mac)
VPN Tracker World Connect
(Mac, iOS)
Mail Designer 365
(Mac)
tizi
TV Pro
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Live TV
(Mac, iOS, Apple TV)
TV Pro Mediathek
(iOS, Apple TV)
TV Pro
(iOS, Apple TV, Android)
Live TV
(Mac, iOS, Apple TV)
VPN Tracker (Mac)
VPN Tracker World Connect (Mac, iOS)
Mail Designer Pro 365 (Mac)
tizi
equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions
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Frequently Asked Questions
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How do you turn subtitles on and off on Apple TV?
I never find my favorite channels, can I define a custom order?
Can you customize the TV Wall yourself in Live TV for Apple TV?
How can I change the TV Wall?
Can I watch international channels with Live TV?
How do I stop picture-in-picture playback on Apple TV?
How do I cancel my subscription in iTunes?
For which platforms is Live TV available and how do I purchase the appropriate subscriptions?
I'm looking for streams from private stations like RTL, Sat.1 and ProSieben.
In Live TV I see channels with the name "100% Reportage", "100% Economy (Wirtschaft)" or "100% Drama". What's this?
At the Livestream of the ORF, I see a message that the "Livestream is not available." Why?
Many TV Streaming Apps show Preroll Ads, meaning an advertisement sometimes plays first when changing channels. That bothers me.
I purchased a subscription to Live TV. However, few channels are still appearing, and the subscription was not recognized. What can I do?
I purchased "TV Pro Gold for iPhone/iPad". Can I use it to unlock all channels in "Live TV"? Can I use it to unlock the "TV Pro Mediathek"?
My subscription was not renewed due to an issue with the current payment method. What now?
My purchased subscription is not recognized. What can I do?
How can I create a TV Pro ID?
How do I log in with my TV Pro ID?
Help! After updating to the latest tvOS version, Apple has installed an "Apple TV" app that will now start whenever I press the Home button. How do I turn it off?
Where can I manage my subscription that I purchased in the TV Pro / Live TV Store?
Are there also channels with subtitles in Live TV?
What is TV Pro GOLD ALL-IN-1?
How can I update the address or email address of my equinux ID?
Is a channel permanently in the channel list of Live TV?
How do I use Airplay 2 with Live TV / TV Pro Mediathek?
Are your apps compatible with "Airplay" and "Airplay 2"?
I purchased the TV Pro GOLD ALL-IN-1 package and am now having trouble using it in other apps. What can I do?
Can Live TV debit money from my account?
Does my app subscription renew automatically?
Why should I buy from the TV Pro Store?
How can I manage Apple AppStore or Google Playstore subscriptions?
How do I select a regional window or another stream for a channel in Live TV?
Login failed - certificate expired
Where can I find my TV Pro ID?
How to close and restart an app on Apple TV?
In Live TV and TV Pro I can jump to programs in the media library. Do I then not need the TV Pro media library app?
How does Live TV determine the ratings of programs?
I can no longer log in to the TV Pro or Live TV App. What can I do?
Change payment option for TV Pro and Live TV in the TV Pro Store
I received an email that a registration took place, but I don't remember it. What does that mean?
