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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
How does the order process work?
Is it possible to activate Family Sharing for VPN Tracker?
How do I connect to Fortinet SSL VPN on Mac?
How can I upgrade to the latest VPN Tracker version?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Can I connect to WireGuard VPN?
Do I need VPN Tracker Pro?
Which software could be responsible for VPN Tracker not working properly on my system?
How can I sort my VPN connections?
Does VPN Tracker support SSL connections?
Is IKEv2 a secure VPN protocol?
What is a purchasing account?
Can I contact you if I need help?
Can you guarantee that VPN Tracker will work in my network?
Does VPN Tracker support SSTP?
Is WireGuard compatible with MacBook?
What is SSL VPN in FortiGate?
What can I use my free session for?
What ist XAUTH? What do I have to enter there?
How many VPN Tracker licenses do I need?
When should I enable DPD in VPN Tracker?
How do I add an app into my Applications folder?
How to set up WireGuard on macOS?
How do I perform a force quit on the Mac?
Importing existing VPN Connections from your Mac
If I have entered my settings in the demo version, will I keep them when I activate my license?
Can I connect to PPTP VPN in VPN Tracker?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
My credit card is not being accepted. What can I do?
When will VPN Tracker for Windows be available?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
Why can't I authorize VPN Tracker in System Preferences?
My Connections do not update from my Personal Safe after logging in on my Mac.
When will VPN Tracker for iOS be available?
Where can I manage my VPN Tracker Plans?
Is the equinux Online Store secure?
Why should I set up a VPN Tracker team?
How do I get my free session?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
How do I download VPN Tracker for Mac?
Why am I being asked for a password in VPN Tracker?
Does VPN Tracker support XAUTH?
Which iOS versions are compatible with VPN Tracker?
Can I use my software on multiple computers?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Why do businesses need VPN Tracker when switching to Mac?
What is Fortinet SSL VPN MAC address authentication?
What is the best Mac VPN Client?
What forms of payment do you accept?
Will I get a partial refund if I decide I want to opt out of my subscription?
What is a VPN Tracker?
Can the FritzBox use IKEv2?
Why is file access so much slower over VPN?
Which VPN Tracker plans support Fortinet SSL VPN?
My credit card payment was denied?
How can I set up an OpenVPN connection on my Mac or iPhone?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
When logging in, I get the error "License fetch failed"
I am seeing a message "account locked for security reasons"?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Does VPN Tracker support OpenVPN connections?
Does VPN Tracker work on PC?
Which ZyXEL Routers are supported and tested with VPN Tracker?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Is VPN Tracker compatible with M1 and M2 Macs?
How do I assign a team member a license?
How can I verify the authenticity of my VPN Tracker download?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Which is faster: IPSec or SSL VPN?
Should I switch from FortiClient to VPN Tracker?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
How do I set up WireGuard on a Mac?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
How can I disable SSL VPN on FortiGate?
How do I set up VPN Tracker Team Management?
My L2TP connection is giving a socket error message
VPN Tracker 9 can't sign in?
Looking for your invoice?
Connection Drops during Rekeying using TCP with OpenVPN connections
How do I install a Linux VPN on my Mac?
Which VPN Tracker edition do I need to buy now?
Which file formats can be imported with VPN Tracker?
What’s the difference between DPD and IKE Keep-Alive?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Legacy VPN Tracker products: End-of-support
Set up a VPN connection on Mac
VPN Tracker Enterprise Rollout
How does VPN Tracker handle dropped connections?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Do I need to reconfigure my firewall or VPN gateway?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Does VPN Tracker for Mac support the latest macOS version?
I have bought a personal VPN Tracker License, can I share this with colleagues?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
How many connections can I save in my Personal Safe?
What is an IKEv2 VPN?
Which IPsec/IKEv1 engine should I use?
Which Mac VPN client is the most reliable?
What is a "Peer Hangup" error?
What do the different roles in my.vpntracker do?
Is my VPN gateway compatible with VPN Tracker?
Does all network traffic go trough the VPN tunnel after the connection has been established?
How can I remove a payment method?
How to configure WireGuard on Mac?
Is there a free SSL VPN client for Mac?
What is the difference between the Import password and the unlock password for the connection?
Where can I enter the username I received from my network administrator?
How can I create a quote for VPN Tracker?
Transferring VPN connections and shortcuts from your reseller account to your personal account
How can I save a connection in my Personal Safe?
My VPN connection isn’t working over my TP-Link router at home
Can I undo Remote Connection Wipe?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
How to connect to a company VPN
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
How do I improve the performance of file sharing (AFP or SMB) over VPN?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
How can I enable Cookies on my System?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
What is a VPN?
Which VPN Protocols does VPN Tracker support?
Which WatchGuard Routers are supported and tested with VPN Tracker?
Is it possible to use VPN Tracker with a 64 bit Kernel?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
My VPN stopped working after updating to macOS 26 – what can I do?
What is an equinux ID?
How can I update my credit card details?
System Components can't be loaded?
Can I connect to my SonicWALL SSL VPN on my iPhone?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
I can’t remove a member from my team
How do renewals of my VPN Tracker 365 plans work?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Is 2FA available for my account?
Why can't I see our TeamCloud connection?
Can I renew my VPN Tracker licenses early?
Does VPN Tracker support NAT-Traversal?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
I cannot connect to my SonicWall SSL gateway. What can I do?
How can I update the address or email address of my equinux ID?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
How can I buy additional VPN Tracker licenses for my team?
Can VPN Tracker replace my Windows VPN client?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
How can I get access to Beta updates for VPN Tracker 365?
My renewal is failing due to a card decline. What can I do?
What are the system requirements for VPN Tracker?
Is setting up my connection on my.vpntracker secure?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Which ports does IKEv2 use?
VPN Tracker 365: Constantly improving
What to do if WireGuard won’t open on Mac?
How do I get my activation code?
Join a VPN Tracker 365 team
What is Personal Safe? Why should I use Personal Safe?
I want to transfer my license to another person. How can I do that?
I don't see "Allow" for the System Extension in System Preferences
How can I save my password for Cisco AnyConnect VPN client?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
Why am I getting an "Update error" message?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Download warning in Safari?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
Backend components failed to install. What can I do?
How do I set up a VPN Shortcut?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
How can a setup a host to everywhere connection with my Linksys Router?
Does VPN Tracker work on Macs with Apple M2 chips?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
Is there a central management option for teams?
How can I purchase VPN Tracker via bank transfer?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
How do I access files over VPN on a Mac?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
Does VPN Tracker support all major VPN protocols?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Can I get real-time support while testing VPN Tracker?
How can I set up a SonicWALL SSL VPN connection on my Mac?
How can I resize the VPN Tracker window?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Can I install WireGuard without the Mac App Store?
Using VPN Tracker in teams
Which routers can I connect to with VPN Tracker?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
What additional settings are available for connections to Cisco devices?
Is Fortinet getting rid of SSL VPN?
Can I install VPN Tracker using brew / homebrew via terminal?
Why can't I assign myself an IP address that lies within the remote network?
Does VPN Tracker support DPD?
How to migrate a Windows PPTP VPN connection to a Mac
Can I use VPN Tracker on both Mac and iOS?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
How secure is TeamCloud?
Alternative to Shimo?
How can I connect to a Cisco VPN?
How do I make all traffic go through the VPN tunnel?
I accidentally deleted or changed my VPN connection? Where can I access backups?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
I cannot edit a connection that was shared with me
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Where can I assign my team members a VPN Tracker plan?
Mac OS X: VPN Tunnel Setup
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Can I continue using VPN Tracker 365 after the expiration of my term?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
Is there a free trial for VPN Tracker?
What is a VPN connection?
How do I change a team member's role in VPN Tracker?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Can I share VPN Shortcuts with my team?
My Office network uses the same IP range as my home network. What can I do?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Can I use WireGuard on macOS with FritzBox?
VPN Tracker Connection Checker - What Do the Results Mean?
How can I improve VPN Tracker's connection speed?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
How does Personal Safe deal with data conflicts?
I've lost my equinux ID or my password!
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
macOS 13.4 Support Note
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
What is VPN Tracker?
What will happen in the free session?
Does VPN Tracker support AWS VPN connections?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Is there a deadline for canceling my subscription if I wish to opt out?
How can I set up two-factor authentication for my VPN Tracker account?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
How can I start a VPN Tracker trial?
What is SonicWALL Simple Client Provisioning?
What is a Hash Mismatch?
Does VPN Tracker support Fortinet SSL VPN on macOS?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
I'm having trouble signing in with two-factor authentication (2FA)
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
What to do if "Shimo 5 can't be opened"
How can I get access to Nightly updates for VPN Tracker 365?
Does VPN Tracker support 2-factor authentication?
I have an older license and a new license, why are the prices different?
Should I migrate away from macOS Server VPN
Why does my OpenVPN 2FA login fail even though my password is correct?
SonicWALL VPN Connection Not Working suddenly: What to Do
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Can I consolidate licenses from two separate accounts?
Does VPN Tracker support SSL VPN?
What is Dead Peer Detection (DPD)?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Will all of my previous connections and settings be migrated when I upgrade?
How do I take a screenshot on the Mac?
Why are VPN instructions different for Windows and Mac?
Are there any known issues connecting to SideWinder VPN gateways?
How do I set up school VPN access on Mac?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
I can't sign in – "Authorization failed"
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
How do I share a connection using TeamCloud
What is the difference between SecuExtender and VPN Tracker on Mac?
macOS is saying a System Extension is blocked?
Which WireGuard client can I use on Mac?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
How many connections can I save in TeamCloud?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
What Data Was Exposed in the SonicWALL VPN Breach?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Which VPN protocols typically require individual access?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
What Caused the SonicWall Cloud Backup Breach?
Connection Safe "could not be downloaded" error
Can you help me set up a VPN connection?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
How can I uninstall VPN Tracker 365?
How can I record network traffic?
Why is VPN Tracker not connecting to my IKEv2 VPN?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
What information do I need to set up a Linux VPN connection on Mac?
My SonicWall connection fails with “Negotiation Failed (PPP)”
What is Corporate Branding and how can I set it up?
How does VPN Tracker 365 differ from free Mac VPN clients?
What should I do if Fortinet SSL VPN is not working on Mac?
How can I activate automatic renewals?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
Where can I download WireGuard for Mac?
Do I need to replace my macOS Server to get my VPN working again
I need more time. Can I book more sessions?
Which IPSec algorithms were removed in macOS Tahoe?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
How to resolve Personal Safe Errors
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Error: System Extension - app must be in Applications?
Will I be charged a fee when starting a trial license?
How do I remove a license from my VPN Tracker plan?
What should I do if Fortinet SSL VPN is not working on Mac?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
What is the difference between VPN Tracker and SonicWALL VPN clients?
Why are my VPN connections disconnected when my computer goes to sleep?
Are SonicWALL Firewalls Still Safe After the Data Breach?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
Why can't I connect to my Fortigate device if XAUTH is enabled?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
How to enter multiple networks for Traffic Control
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Who should test pre-release versions?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
What is DynDNS or DDNS and why do I need this for my VPN connection?
How do I invite equinux Support to my team?
How do I set up a VPN connection to my Sophos XG Firewall?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
How can I fix macOS Server VPN not working errors on macOS 26
Unrecognized charge from equinux
How to Manage SonicWALL PSK Updates Across All VPN Users
What plan do I need for Remote Connection Wipe?
Can I be a member of multiple VPN Tracker teams at the same time?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Accounting: Accessing backups
What is a good way to benchmark VPN throughput?
My Personal Safe has a download error, how can I fix it?
VPN Tracker 6: Internet connection blocking VPN connections?
What’s the difference between Fortinet SSL VPN and IPsec?
Can I use Fortinet SSL VPN MAC address filtering?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
What is the Pre-Shared key and how do I get it?
I am working from home. How do I use VPN to connect my Mac to my office network?
I don't want to renew my VPN Tracker plan, what do I have to do?
How do I change my Team Name?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
How can I connect to a WireGuard® VPN server?
Why may an IKEv2 VPN connection suddenly fail to connect?
I'm given a 'Server Certificate error' during Activation?
Is there a WireGuard® app for Mac?
Why doesn't my certificate show up in the "Local Certificate" list?
Which VPN protocols does VPN Tracker for iOS support?
Can I use different versions of VPN Tracker on the same Mac?
How can I show missing VPN configuration options in VPN Tracker?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
Feedback helps!
Is the consulting session really free?
Do L2TP connections support 2-Factor Authentication?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Does VPN Tracker 365 offer team and consulting features?
How do I change the language settings of my software?
How can I use VPN Tracker and my regular internet connection at the same time?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
Do you offer monthly VPN Tracker 365 plans?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
How to Check if Your SonicWALL VPN Configuration Was Stolen
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Why is VPN Tracker prompting me for user login credentials on each connect?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
I changed my password and now get an error message when I try to use my Personal Safe
I got a "Legacy System Extension" warning?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
How can I remove a device from my account?
What would I need Remote Connection Wipe for?
How Did Hackers Access SonicWall Firewall Configuration Files?
What is VPN Tracker World Connect?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
I have a PPTP connection setup and can not connect. What can I do?
How do I upgrade my VPN Tracker edition to Pro or VIP?
FortiGate: Should I Use IPsec or SSL-VPN?
How do I set up a PPTP connection with VPN Tracker?
Is VPN Tracker PCI DSS compliant?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
TeamCloud settings
Why does my Internet stop working after connecting to my VPN?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
How do I remove the VPN Tracker System Extension?
My VPN Tracker plan expired. How can I renew it?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
How do I fix issues with random MAC Addresses under macOS Sequoia
I updated VPN Tracker and my connection has stopped working
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
How do I get system log messages?
I am connected to a VPN server but can't access regional content. What should I do?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Can you help me set up a VPN connection for SonicWALL TZ series?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
What do I need to use 2FA for my VPN connection?
How do I invite a new team member?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
What hardware do I need for a VPN?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Does VPN Tracker support virtual machines (VMs)?
Why is VPN Tracker permanently prompting me to install an update?
How can I update VPN Tracker to the latest version?
There was an issue decrypting this connection
How can I cancel my VPN Tracker renewal?
How do I remove the administrator role from a VPN Tracker team member?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
OpenVPN connection works in general but disconnects after a while
I'm having disconnections with my OpenVPN connection. What can I do?
How can I consolidate VPN Tracker 365 licenses?
How much does TeamCloud cost?
How do I create a VPN on Mac?
How do I allow VPN Tracker’s system extensions via MDM?
How can I hide old error messages in VPN Tracker?
Can I use VPN Tracker on my iPad or iPhone?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
How can I move my VPN connections to a new Mac?
I've already purchased but want to change to a different license
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
How do I cancel my VPN Tracker trial?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
How do I use VPN Tracker to connect to a server?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
I'm getting a Keychain error message when signing in
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
What's the most secure VPN connection?
What’s the best alternative VPN client for macOS Tahoe?
Why is VPN Tracker asking me to install a Network Extension?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
How do I import Tunnelblick connections into VPN Tracker for Mac?
I forgot my equinux ID and/or password. What's next?
Are SonicWall SSLVPN Devices Compromised in the Breach?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Can I configure WireGuard connections with 2-Factor Authentication?
Is IKEv1 insecure?
Which EAP authentification methods does VPN Tracker support for IKEv2?
I'm having trouble receiving the invitation emails for a VPN tracker team.
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
What is a good SecuExtender alternative for Mac if my school uses Windows?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Why is it so important that a certificate is stored correctly on the VPN gateway?
Why do I have to submit my email address to download software?
How do I make a team member an administrator in VPN Tracker?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
How to Fix the Error: Unable to Add VPN Configuration
What are TeamCloud Groups?
How to set 'Use default gateway for remote network' for VPN on a Mac
My DNS is not working correctly when I check it with NSLookup and other tools
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
Why does my SonicWall SCP connection time out even though the gateway is running?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
I can't complete my order via credit card
What are VPN Shortcuts?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
What Should SonicWALL Administrators Do After the Leak?
I am getting the error: "PPTP connect errno = 61 Connection refused"
How do I install VPN Tracker on a new Mac if my old computer no longer works?
Which countries can I connect to with VPN Tracker World Connect?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
How can I verify my email address to start using VPN Tracker 365?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
TeamCloud is displaying an "unknown download error"
Where can I manage my VPN Tracker accounts?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
What are the phases in IKEv2?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
How can I invite VPN Tracker Support to my team?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Can I use certificates or smart cards in VPN Tracker?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Backend components are disabled in the system. How can I enabled them again?
Where are VPN Tracker's log files?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
How can I recover a deleted Keychain or missing passwords on macOS?
Who has access to the VPN connections I save in TeamCloud?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Why does the school VPN work on another device but not on my Mac?
How can I use only a specific network for my connection?
Why do I have to confirm the VPN gateway certificate every time?
My password is being rejected in the application, but it works on your website?
Is SecuExtender available for macOS or do I need an alternative?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Which VPN details does school IT need to provide for VPN Tracker?
Were All SonicWall Customers Affected by the Data Leak?
Why has the lifetime of certificates been shortened further and further in recent years?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Does FortiClient VPN work on Mac?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
How do I delete my account?
Why does my UniFi OpenVPN connection stop working after a server update?
No recovery key? How to erase and rebuild your Personal Safe