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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
How can I get access to Beta updates for VPN Tracker 365?
Is my VPN gateway compatible with VPN Tracker?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Does VPN Tracker work on Macs with Apple M2 chips?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
What additional settings are available for connections to Cisco devices?
macOS is saying a System Extension is blocked?
I have a PPTP connection setup and can not connect. What can I do?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Feedback helps!
Why doesn't my certificate show up in the "Local Certificate" list?
Does VPN Tracker support virtual machines (VMs)?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
My Office network uses the same IP range as my home network. What can I do?
Can I consolidate licenses from two separate accounts?
Where can I download WireGuard for Mac?
Which WireGuard client can I use on Mac?
What’s the best alternative VPN client for macOS Tahoe?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
How much does TeamCloud cost?
I want to transfer my license to another person. How can I do that?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
Do L2TP connections support 2-Factor Authentication?
What hardware do I need for a VPN?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
I am getting the error: "PPTP connect errno = 61 Connection refused"
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
What's the most secure VPN connection?
I have an older license and a new license, why are the prices different?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
Does VPN Tracker 365 offer team and consulting features?
Backend components are disabled in the system. How can I enabled them again?
What is a good way to benchmark VPN throughput?
How do I fix issues with random MAC Addresses under macOS Sequoia
Connection Safe "could not be downloaded" error
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
I am connected to a VPN server but can't access regional content. What should I do?
I'm given a 'Server Certificate error' during Activation?
How do I set up a PPTP connection with VPN Tracker?
How can I update the address or email address of my equinux ID?
What to do if "Shimo 5 can't be opened"
Is there a VPN client for macOS 26 that works with older IPSec configurations?
How do I take a screenshot on the Mac?
What is a "Peer Hangup" error?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
I got a "Legacy System Extension" warning?
How do I use VPN Tracker to connect to a server?
What is a VPN connection?
What Should SonicWALL Administrators Do After the Leak?
What’s the difference between Fortinet SSL VPN and IPsec?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
Which IPSec algorithms were removed in macOS Tahoe?
I forgot my equinux ID and/or password. What's next?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Alternative to Shimo?
I can’t remove a member from my team
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
I can't sign in – "Authorization failed"
How can I uninstall VPN Tracker 365?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
My DNS is not working correctly when I check it with NSLookup and other tools
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
What Data Was Exposed in the SonicWALL VPN Breach?
Why do I have to confirm the VPN gateway certificate every time?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
What to do if WireGuard won’t open on Mac?
How to Check if Your SonicWALL VPN Configuration Was Stolen
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
TeamCloud is displaying an "unknown download error"
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Why do I have to submit my email address to download software?
I am seeing a message "account locked for security reasons"?
What would I need Remote Connection Wipe for?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
How can I disable SSL VPN on FortiGate?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Which Mac VPN client is the most reliable?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
How to Manage SonicWALL PSK Updates Across All VPN Users
Why has the lifetime of certificates been shortened further and further in recent years?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
I don't see "Allow" for the System Extension in System Preferences
Why does my Internet stop working after connecting to my VPN?
My L2TP connection is giving a socket error message
Error: System Extension - app must be in Applications?
Looking for your invoice?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
VPN Tracker 365: Constantly improving
Why can't I authorize VPN Tracker in System Preferences?
Are SonicWall SSLVPN Devices Compromised in the Breach?
Which is faster: IPSec or SSL VPN?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Why am I getting an "Update error" message?
How does Personal Safe deal with data conflicts?
Do I need to replace my macOS Server to get my VPN working again
I accidentally deleted or changed my VPN connection? Where can I access backups?
How can I activate automatic renewals?
What is Personal Safe? Why should I use Personal Safe?
I've lost my equinux ID or my password!
How can I get access to Nightly updates for VPN Tracker 365?
My password is being rejected in the application, but it works on your website?
How do I get my activation code?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
Unrecognized charge from equinux
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Do you offer monthly VPN Tracker 365 plans?
How do I get system log messages?
Can I use different versions of VPN Tracker on the same Mac?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Does FortiClient VPN work on Mac?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
My VPN stopped working after updating to macOS 26 – what can I do?
Where can I manage my VPN Tracker accounts?
What are the system requirements for VPN Tracker?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Is Fortinet getting rid of SSL VPN?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
What are the phases in IKEv2?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
My VPN connection isn’t working over my TP-Link router at home
Why is it so important that a certificate is stored correctly on the VPN gateway?
Why does my SonicWall SCP connection time out even though the gateway is running?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Where can I enter the username I received from my network administrator?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
How can I recover a deleted Keychain or missing passwords on macOS?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Is setting up my connection on my.vpntracker secure?
Why is VPN Tracker permanently prompting me to install an update?
FortiGate: Should I Use IPsec or SSL-VPN?
I'm getting a Keychain error message when signing in
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
What is an equinux ID?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
What Caused the SonicWall Cloud Backup Breach?
Is there a WireGuard® app for Mac?
Can I share VPN Shortcuts with my team?
Using VPN Tracker in teams
How can I connect to a Cisco VPN?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
How do I create a VPN on Mac?
I've already purchased but want to change to a different license
Where are VPN Tracker's log files?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
How secure is TeamCloud?
Which routers can I connect to with VPN Tracker?
What do I need to use 2FA for my VPN connection?
Join a VPN Tracker 365 team
How can I remove a device from my account?
Connection Drops during Rekeying using TCP with OpenVPN connections
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Is the equinux Online Store secure?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
How can I record network traffic?
What are VPN Shortcuts?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Why am I being asked for a password in VPN Tracker?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Download warning in Safari?
I changed my password and now get an error message when I try to use my Personal Safe
I can't complete my order via credit card
How can I use only a specific network for my connection?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Why can't I connect to my Fortigate device if XAUTH is enabled?
Backend components failed to install. What can I do?
How can I consolidate VPN Tracker 365 licenses?
What are TeamCloud Groups?
My renewal is failing due to a card decline. What can I do?
Can I use VPN Tracker on both Mac and iOS?
Why is VPN Tracker prompting me for user login credentials on each connect?
Mac OS X: VPN Tunnel Setup
My Personal Safe has a download error, how can I fix it?
SonicWALL VPN Connection Not Working suddenly: What to Do
Is it possible to use VPN Tracker with a 64 bit Kernel?
Does VPN Tracker support AWS VPN connections?
Are SonicWALL Firewalls Still Safe After the Data Breach?
Why are my VPN connections disconnected when my computer goes to sleep?
How can I enable Cookies on my System?
Legacy VPN Tracker products: End-of-support
Does VPN Tracker support all major VPN protocols?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
How can I fix macOS Server VPN not working errors on macOS 26
What is a VPN Tracker?
How do I change the language settings of my software?
Why can't I assign myself an IP address that lies within the remote network?
Were All SonicWall Customers Affected by the Data Leak?
My VPN Tracker plan expired. How can I renew it?
Does VPN Tracker support OpenVPN connections?
Does VPN Tracker support SSL VPN?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
I updated VPN Tracker and my connection has stopped working
Do I need VPN Tracker Pro?
Can I use certificates or smart cards in VPN Tracker?
How can I upgrade to the latest VPN Tracker version?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
When logging in, I get the error "License fetch failed"
Is WireGuard compatible with MacBook?
VPN Tracker Enterprise Rollout
What forms of payment do you accept?
Does VPN Tracker support XAUTH?
Is VPN Tracker PCI DSS compliant?
Is VPN Tracker compatible with M1 and M2 Macs?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Transferring VPN connections and shortcuts from your reseller account to your personal account
What is the Pre-Shared key and how do I get it?
Can I use WireGuard on macOS with FritzBox?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
Does VPN Tracker for Mac support the latest macOS version?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Does VPN Tracker work on PC?
Can you help me set up a VPN connection?
What ist XAUTH? What do I have to enter there?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
How do I install VPN Tracker on a new Mac if my old computer no longer works?
How do I upgrade my VPN Tracker edition to Pro or VIP?
If I change the password for the VPN Tracker admin console, will it affect the end users?
What’s the difference between DPD and IKE Keep-Alive?
How to set 'Use default gateway for remote network' for VPN on a Mac
I cannot edit a connection that was shared with me
Who should test pre-release versions?
Can I use VPN Tracker on my iPad or iPhone?
VPN Tracker Connection Checker - What Do the Results Mean?
What is a VPN?
Can I get real-time support while testing VPN Tracker?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
How do I remove the VPN Tracker System Extension?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
How many VPN Tracker licenses do I need?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
Should I migrate away from macOS Server VPN
Is there a deadline for canceling my subscription if I wish to opt out?
What is DynDNS or DDNS and why do I need this for my VPN connection?
How can I save my password for Cisco AnyConnect VPN client?
How do I change my Team Name?
How to connect to a company VPN
I’m having issues with a Cisco AnyConnect gateway. What can I do?
TeamCloud settings
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
How can I cancel my VPN Tracker renewal?
Is IKEv1 insecure?
How to configure WireGuard on Mac?
What will happen in the free session?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Does VPN Tracker support NAT-Traversal?
Is there a free trial for VPN Tracker?
Which VPN Protocols does VPN Tracker support?
What is VPN Tracker?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
How to Fix the Error: Unable to Add VPN Configuration
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
How can I save a connection in my Personal Safe?
macOS 13.4 Support Note
How Did Hackers Access SonicWall Firewall Configuration Files?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
OpenVPN connection works in general but disconnects after a while
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Why may an IKEv2 VPN connection suddenly fail to connect?
My SonicWall connection fails with “Negotiation Failed (PPP)”
Can I configure WireGuard connections with 2-Factor Authentication?
How do I set up WireGuard on a Mac?
What is a purchasing account?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
When should I enable DPD in VPN Tracker?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Importing existing VPN Connections from your Mac
Why is VPN Tracker not connecting to my IKEv2 VPN?
Does VPN Tracker support 2-factor authentication?
What is SonicWALL Simple Client Provisioning?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
System Components can't be loaded?
How do I connect to Fortinet SSL VPN on Mac?
How do I set up VPN Tracker Team Management?
Can I connect to PPTP VPN in VPN Tracker?
I don't want to renew my VPN Tracker plan, what do I have to do?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
What is Fortinet SSL VPN MAC address authentication?
I'm having trouble signing in with two-factor authentication (2FA)
How can I sort my VPN connections?
How does VPN Tracker 365 differ from free Mac VPN clients?
Should I switch from FortiClient to VPN Tracker?
What should I do if Fortinet SSL VPN is not working on Mac?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Which WatchGuard Routers are supported and tested with VPN Tracker?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Accounting: Accessing backups
How can I remove a payment method?
Are there any known issues connecting to SideWinder VPN gateways?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Why is file access so much slower over VPN?
How do I make all traffic go through the VPN tunnel?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
How do I share a connection using TeamCloud
How can I update VPN Tracker to the latest version?
How do I access files over VPN on a Mac?
Will all of my previous connections and settings be migrated when I upgrade?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
How do renewals of my VPN Tracker 365 plans work?
What is VPN Tracker World Connect?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Can I undo Remote Connection Wipe?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
How can a setup a host to everywhere connection with my Linksys Router?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
Can you guarantee that VPN Tracker will work in my network?
How do I set up a VPN connection to my Sophos XG Firewall?
Why should I set up a VPN Tracker team?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Is the consulting session really free?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
What do the different roles in my.vpntracker do?
How can I move my VPN connections to a new Mac?
How do I get my free session?
How to migrate a Windows PPTP VPN connection to a Mac
Can VPN Tracker replace my Windows VPN client?
Which file formats can be imported with VPN Tracker?
How does VPN Tracker handle dropped connections?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
Does VPN Tracker support Fortinet SSL VPN on macOS?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Is SecuExtender available for macOS or do I need an alternative?
I cannot connect to my SonicWall SSL gateway. What can I do?
Can I still use DES or 3DES with IKEv2 on macOS 26?
How do I cancel my VPN Tracker trial?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Can I install VPN Tracker using brew / homebrew via terminal?
Is 2FA available for my account?
How do I invite a new team member?
My Connections do not update from my Personal Safe after logging in on my Mac.
Set up a VPN connection on Mac
How to set up WireGuard on macOS?
How can I resize the VPN Tracker window?
What is the difference between the Import password and the unlock password for the connection?
Can you help me set up a VPN connection for SonicWALL TZ series?
Does all network traffic go trough the VPN tunnel after the connection has been established?
How to resolve Personal Safe Errors
What is Dead Peer Detection (DPD)?
What is a Hash Mismatch?
Can I connect to WireGuard VPN?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Can I connect to my SonicWALL SSL VPN on my iPhone?
How can I set up an OpenVPN connection on my Mac or iPhone?
When will VPN Tracker for Windows be available?
How do I install a Linux VPN on my Mac?
Can the FritzBox use IKEv2?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
How can I create a quote for VPN Tracker?
Which VPN Tracker edition do I need to buy now?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
If I have entered my settings in the demo version, will I keep them when I activate my license?
Can I use Fortinet SSL VPN MAC address filtering?
Can I use my software on multiple computers?
There was an issue decrypting this connection
How do I make a team member an administrator in VPN Tracker?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
Does VPN Tracker support SSL connections?
Can I continue using VPN Tracker 365 after the expiration of my term?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
How do I allow VPN Tracker’s system extensions via MDM?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
VPN Tracker 9 can't sign in?
What is SSL VPN in FortiGate?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
Where can I manage my VPN Tracker Plans?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
How can I start a VPN Tracker trial?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Why is VPN Tracker asking me to install a Network Extension?
What plan do I need for Remote Connection Wipe?
How many connections can I save in TeamCloud?
Can I renew my VPN Tracker licenses early?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
What should I do if Fortinet SSL VPN is not working on Mac?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
My credit card payment was denied?
How can I hide old error messages in VPN Tracker?
Can I install WireGuard without the Mac App Store?
How many connections can I save in my Personal Safe?
How can I connect to a WireGuard® VPN server?
How can I verify the authenticity of my VPN Tracker download?
Why do businesses need VPN Tracker when switching to Mac?
Which countries can I connect to with VPN Tracker World Connect?
I am working from home. How do I use VPN to connect my Mac to my office network?
Will I get a partial refund if I decide I want to opt out of my subscription?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
How can I verify my email address to start using VPN Tracker 365?
What is the difference between VPN Tracker and SonicWALL VPN clients?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
I'm having trouble receiving the invitation emails for a VPN tracker team.
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Which iOS versions are compatible with VPN Tracker?
Do I need to reconfigure my firewall or VPN gateway?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Can I be a member of multiple VPN Tracker teams at the same time?
My credit card is not being accepted. What can I do?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
How do I perform a force quit on the Mac?
Will I be charged a fee when starting a trial license?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Where can I assign my team members a VPN Tracker plan?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
I need more time. Can I book more sessions?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
What is Corporate Branding and how can I set it up?
How can I improve VPN Tracker's connection speed?
How does the order process work?
How do I invite equinux Support to my team?
Which VPN protocols typically require individual access?
Which EAP authentification methods does VPN Tracker support for IKEv2?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
How can I buy additional VPN Tracker licenses for my team?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
What can I use my free session for?
Which ZyXEL Routers are supported and tested with VPN Tracker?
VPN Tracker 6: Internet connection blocking VPN connections?
Is there a free SSL VPN client for Mac?
What is the best Mac VPN Client?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Does VPN Tracker support DPD?
How can I update my credit card details?
How do I download VPN Tracker for Mac?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Which VPN Tracker plans support Fortinet SSL VPN?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
How do I change a team member's role in VPN Tracker?
Which VPN protocols does VPN Tracker for iOS support?
Who has access to the VPN connections I save in TeamCloud?
Why are VPN instructions different for Windows and Mac?
Is it possible to activate Family Sharing for VPN Tracker?
Why does the school VPN work on another device but not on my Mac?
Which IPsec/IKEv1 engine should I use?
How do I remove the administrator role from a VPN Tracker team member?
I'm having disconnections with my OpenVPN connection. What can I do?
How do I assign a team member a license?
How can I set up two-factor authentication for my VPN Tracker account?
How can I show missing VPN configuration options in VPN Tracker?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
How to enter multiple networks for Traffic Control
When will VPN Tracker for iOS be available?
Why does my OpenVPN 2FA login fail even though my password is correct?
Which ports does IKEv2 use?
What information do I need to set up a Linux VPN connection on Mac?
How can I use VPN Tracker and my regular internet connection at the same time?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
How do I set up a VPN Shortcut?
Is IKEv2 a secure VPN protocol?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
How do I add an app into my Applications folder?
Which VPN details does school IT need to provide for VPN Tracker?
How can I purchase VPN Tracker via bank transfer?
What is the difference between SecuExtender and VPN Tracker on Mac?
How can I invite VPN Tracker Support to my team?
How do I remove a license from my VPN Tracker plan?
Is there a central management option for teams?
What is an IKEv2 VPN?
Does VPN Tracker support SSTP?
How do I set up school VPN access on Mac?
Can I contact you if I need help?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
Why can't I see our TeamCloud connection?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Why does my UniFi OpenVPN connection stop working after a server update?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe