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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
How can I sort my VPN connections?
How can I upgrade to the latest VPN Tracker version?
Which software could be responsible for VPN Tracker not working properly on my system?
Which is faster: IPSec or SSL VPN?
Why am I being asked for a password in VPN Tracker?
Is there a deadline for canceling my subscription if I wish to opt out?
Can I connect to WireGuard VPN?
How does the order process work?
Do I need VPN Tracker Pro?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
Is VPN Tracker compatible with M1 and M2 Macs?
How do I connect to Fortinet SSL VPN on Mac?
How can I connect to a Cisco VPN?
How do I get my free session?
What is Fortinet SSL VPN MAC address authentication?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Is there a central management option for teams?
Which VPN Tracker plans support Fortinet SSL VPN?
Can I connect to PPTP VPN in VPN Tracker?
What can I use my free session for?
If I have entered my settings in the demo version, will I keep them when I activate my license?
How do I set up WireGuard on a Mac?
How many VPN Tracker licenses do I need?
When logging in, I get the error "License fetch failed"
Why is file access so much slower over VPN?
Is it possible to activate Family Sharing for VPN Tracker?
Which iOS versions are compatible with VPN Tracker?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
Looking for your invoice?
What is the best Mac VPN Client?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
How do I add an app into my Applications folder?
I am seeing a message "account locked for security reasons"?
Why can't I authorize VPN Tracker in System Preferences?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Will I get a partial refund if I decide I want to opt out of my subscription?
Does VPN Tracker support SSTP?
Should I migrate away from macOS Server VPN
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Can you guarantee that VPN Tracker will work in my network?
What is a purchasing account?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
How to set up WireGuard on macOS?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
How can I uninstall VPN Tracker 365?
Does VPN Tracker support SSL connections?
Is the equinux Online Store secure?
I can’t remove a member from my team
Is there a free SSL VPN client for Mac?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
What do the different roles in my.vpntracker do?
How do I assign a team member a license?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Does VPN Tracker support XAUTH?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Does VPN Tracker support OpenVPN connections?
What is Personal Safe? Why should I use Personal Safe?
Can I undo Remote Connection Wipe?
If I change the password for the VPN Tracker admin console, will it affect the end users?
What is the difference between the Import password and the unlock password for the connection?
Importing existing VPN Connections from your Mac
Is 2FA available for my account?
Is IKEv2 a secure VPN protocol?
Where can I enter the username I received from my network administrator?
How do I perform a force quit on the Mac?
Can I use my software on multiple computers?
What ist XAUTH? What do I have to enter there?
How can I save my password for Cisco AnyConnect VPN client?
Is WireGuard compatible with MacBook?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
My Connections do not update from my Personal Safe after logging in on my Mac.
Does VPN Tracker support legacy algorithms required by macOS Server VPN
How can I set up an OpenVPN connection on my Mac or iPhone?
Why do businesses need VPN Tracker when switching to Mac?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Does VPN Tracker work on PC?
How do I install a Linux VPN on my Mac?
What to do if WireGuard won’t open on Mac?
How do I set up a VPN Shortcut?
What is a VPN Tracker?
How do I download VPN Tracker for Mac?
How can I buy additional VPN Tracker licenses for my team?
Can I get real-time support while testing VPN Tracker?
Where can I manage my VPN Tracker Plans?
How many connections can I save in my Personal Safe?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
When will VPN Tracker for iOS be available?
Which ZyXEL Routers are supported and tested with VPN Tracker?
What is a VPN?
My renewal is failing due to a card decline. What can I do?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
My VPN stopped working after updating to macOS 26 – what can I do?
How can I verify the authenticity of my VPN Tracker download?
Should I switch from FortiClient to VPN Tracker?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
I have bought a personal VPN Tracker License, can I share this with colleagues?
My credit card is not being accepted. What can I do?
How can I update the address or email address of my equinux ID?
My credit card payment was denied?
What forms of payment do you accept?
Does VPN Tracker support 2-factor authentication?
Why should I set up a VPN Tracker team?
What’s the difference between DPD and IKE Keep-Alive?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Why can't I see our TeamCloud connection?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
I don't see "Allow" for the System Extension in System Preferences
Can I contact you if I need help?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Does all network traffic go trough the VPN tunnel after the connection has been established?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
Do I need to reconfigure my firewall or VPN gateway?
What is a "Peer Hangup" error?
What is an equinux ID?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
Mac OS X: VPN Tunnel Setup
Does VPN Tracker for Mac support the latest macOS version?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
How can I create a quote for VPN Tracker?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
How can I resize the VPN Tracker window?
Transferring VPN connections and shortcuts from your reseller account to your personal account
Which VPN protocols typically require individual access?
Does VPN Tracker support AWS VPN connections?
Is Fortinet getting rid of SSL VPN?
How does VPN Tracker handle dropped connections?
How can I start a VPN Tracker trial?
How to enter multiple networks for Traffic Control
What are the system requirements for VPN Tracker?
Legacy VPN Tracker products: End-of-support
Why can't I assign myself an IP address that lies within the remote network?
How do I remove a license from my VPN Tracker plan?
My Office network uses the same IP range as my home network. What can I do?
How do I access files over VPN on a Mac?
Can VPN Tracker replace my Windows VPN client?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
How can I remove a payment method?
How to Manage SonicWALL PSK Updates Across All VPN Users
Can I share VPN Shortcuts with my team?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
I can't sign in – "Authorization failed"
When should I enable DPD in VPN Tracker?
Which VPN Protocols does VPN Tracker support?
What will happen in the free session?
Which WatchGuard Routers are supported and tested with VPN Tracker?
Does VPN Tracker support DPD?
Can I renew my VPN Tracker licenses early?
How do I get my activation code?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
Which routers can I connect to with VPN Tracker?
How can I disable SSL VPN on FortiGate?
Is setting up my connection on my.vpntracker secure?
How do I set up VPN Tracker Team Management?
Which Mac VPN client is the most reliable?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
Which IPsec/IKEv1 engine should I use?
How many connections can I save in TeamCloud?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
Backend components failed to install. What can I do?
I cannot connect to my SonicWall SSL gateway. What can I do?
How do I cancel my VPN Tracker trial?
Can I use Fortinet SSL VPN MAC address filtering?
How can I set up a SonicWALL SSL VPN connection on my Mac?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
My VPN connection isn’t working over my TP-Link router at home
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
What to do if "Shimo 5 can't be opened"
How to migrate a Windows PPTP VPN connection to a Mac
My L2TP connection is giving a socket error message
How to configure WireGuard on Mac?
Why am I getting an "Update error" message?
VPN Tracker Connection Checker - What Do the Results Mean?
My SonicWall connection fails with “Negotiation Failed (PPP)”
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Is VPN Tracker PCI DSS compliant?
Does VPN Tracker work on Macs with Apple M2 chips?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Why are my VPN connections disconnected when my computer goes to sleep?
What’s the difference between Fortinet SSL VPN and IPsec?
What is the difference between VPN Tracker and SonicWALL VPN clients?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
What is a Hash Mismatch?
System Components can't be loaded?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
What is SSL VPN in FortiGate?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Why does my OpenVPN 2FA login fail even though my password is correct?
What is VPN Tracker?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Can I install WireGuard without the Mac App Store?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
SonicWALL VPN Connection Not Working suddenly: What to Do
Which VPN Tracker edition do I need to buy now?
Can the FritzBox use IKEv2?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
Does VPN Tracker support Fortinet SSL VPN on macOS?
VPN Tracker 365: Constantly improving
Are SonicWALL Firewalls Still Safe After the Data Breach?
How can I save a connection in my Personal Safe?
macOS 13.4 Support Note
Which file formats can be imported with VPN Tracker?
I'm having trouble signing in with two-factor authentication (2FA)
Error: System Extension - app must be in Applications?
How can I enable Cookies on my System?
Can I connect to my SonicWALL SSL VPN on my iPhone?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Does VPN Tracker support NAT-Traversal?
Why am I experiencing DNS issues in Firefox when connected to VPN?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
How to connect to a company VPN
Join a VPN Tracker 365 team
Does VPN Tracker support SSL VPN?
How can I remove a device from my account?
How do I change a team member's role in VPN Tracker?
How do I take a screenshot on the Mac?
What is the Pre-Shared key and how do I get it?
I accidentally deleted or changed my VPN connection? Where can I access backups?
TeamCloud settings
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
VPN Tracker Enterprise Rollout
macOS is saying a System Extension is blocked?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
What information do I need to set up a Linux VPN connection on Mac?
Unrecognized charge from equinux
Is there a free trial for VPN Tracker?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
Connection Drops during Rekeying using TCP with OpenVPN connections
I don't want to renew my VPN Tracker plan, what do I have to do?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
How to Fix the Error: Unable to Add VPN Configuration
Can I use different versions of VPN Tracker on the same Mac?
Connection Safe "could not be downloaded" error
What additional settings are available for connections to Cisco devices?
How secure is TeamCloud?
I need more time. Can I book more sessions?
What is Corporate Branding and how can I set it up?
Which ports does IKEv2 use?
Do I need to replace my macOS Server to get my VPN working again
Alternative to Shimo?
How can I move my VPN connections to a new Mac?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
I cannot edit a connection that was shared with me
How do I set up school VPN access on Mac?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Can I use VPN Tracker on both Mac and iOS?
VPN Tracker 9 can't sign in?
How do I invite equinux Support to my team?
How do renewals of my VPN Tracker 365 plans work?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
My VPN Tracker plan expired. How can I renew it?
When will VPN Tracker for Windows be available?
What plan do I need for Remote Connection Wipe?
Can you help me set up a VPN connection?
Why are VPN instructions different for Windows and Mac?
How to resolve Personal Safe Errors
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
How to Check if Your SonicWALL VPN Configuration Was Stolen
How can I set up two-factor authentication for my VPN Tracker account?
How can I show missing VPN configuration options in VPN Tracker?
Where can I assign my team members a VPN Tracker plan?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Set up a VPN connection on Mac
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Can I use WireGuard on macOS with FritzBox?
Which VPN protocols does VPN Tracker for iOS support?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Is the consulting session really free?
What is the difference between SecuExtender and VPN Tracker on Mac?
VPN Tracker 6: Internet connection blocking VPN connections?
I want to transfer my license to another person. How can I do that?
I've lost my equinux ID or my password!
Why does my Fortinet VPN 2FA login fail even though my password is correct?
What is a VPN connection?
Can I install VPN Tracker using brew / homebrew via terminal?
How can I activate automatic renewals?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
How do I change the language settings of my software?
Is my VPN gateway compatible with VPN Tracker?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
What is DynDNS or DDNS and why do I need this for my VPN connection?
I'm having disconnections with my OpenVPN connection. What can I do?
How can I get access to Nightly updates for VPN Tracker 365?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
Will all of my previous connections and settings be migrated when I upgrade?
How does VPN Tracker 365 differ from free Mac VPN clients?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Why doesn't my certificate show up in the "Local Certificate" list?
Are there any known issues connecting to SideWinder VPN gateways?
How do I make all traffic go through the VPN tunnel?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
How can I purchase VPN Tracker via bank transfer?
How can I update my credit card details?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Can you help me set up a VPN connection for SonicWALL TZ series?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Download warning in Safari?
How can I connect to a WireGuard® VPN server?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Does VPN Tracker support all major VPN protocols?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
What should I do if Fortinet SSL VPN is not working on Mac?
OpenVPN connection works in general but disconnects after a while
Can I continue using VPN Tracker 365 after the expiration of my term?
Using VPN Tracker in teams
What is an IKEv2 VPN?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
What hardware do I need for a VPN?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Is IKEv1 insecure?
How can I get access to Beta updates for VPN Tracker 365?
What is Dead Peer Detection (DPD)?
I am working from home. How do I use VPN to connect my Mac to my office network?
Why is VPN Tracker not connecting to my IKEv2 VPN?
TeamCloud is displaying an "unknown download error"
How Did Hackers Access SonicWall Firewall Configuration Files?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
How can a setup a host to everywhere connection with my Linksys Router?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
What's the most secure VPN connection?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
How can I record network traffic?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
How can I improve VPN Tracker's connection speed?
What is VPN Tracker World Connect?
How do I make a team member an administrator in VPN Tracker?
How can I use VPN Tracker and my regular internet connection at the same time?
How do I fix issues with random MAC Addresses under macOS Sequoia
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
How can I consolidate VPN Tracker 365 licenses?
What are VPN Shortcuts?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Why is VPN Tracker prompting me for user login credentials on each connect?
How do I invite a new team member?
How do I upgrade my VPN Tracker edition to Pro or VIP?
Do you offer monthly VPN Tracker 365 plans?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
How do I create a VPN on Mac?
I updated VPN Tracker and my connection has stopped working
Are SonicWall SSLVPN Devices Compromised in the Breach?
Can I configure WireGuard connections with 2-Factor Authentication?
What would I need Remote Connection Wipe for?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
I have a PPTP connection setup and can not connect. What can I do?
Will I be charged a fee when starting a trial license?
Why may an IKEv2 VPN connection suddenly fail to connect?
How does Personal Safe deal with data conflicts?
My Personal Safe has a download error, how can I fix it?
How do I change my Team Name?
What Caused the SonicWall Cloud Backup Breach?
Do L2TP connections support 2-Factor Authentication?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
How do I allow VPN Tracker’s system extensions via MDM?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
How do I get system log messages?
Can I use VPN Tracker on my iPad or iPhone?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
How do I share a connection using TeamCloud
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Which WireGuard client can I use on Mac?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
What’s the best alternative VPN client for macOS Tahoe?
Why can't I connect to my Fortigate device if XAUTH is enabled?
What is a good way to benchmark VPN throughput?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
There was an issue decrypting this connection
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
How can I hide old error messages in VPN Tracker?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
How can I update VPN Tracker to the latest version?
I have an older license and a new license, why are the prices different?
Why does my Internet stop working after connecting to my VPN?
FortiGate: Should I Use IPsec or SSL-VPN?
How do I remove the VPN Tracker System Extension?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
Can I consolidate licenses from two separate accounts?
Can I be a member of multiple VPN Tracker teams at the same time?
Is SecuExtender available for macOS or do I need an alternative?
How can I fix macOS Server VPN not working errors on macOS 26
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
What Data Was Exposed in the SonicWALL VPN Breach?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
Where can I download WireGuard for Mac?
I can't complete my order via credit card
How can I invite VPN Tracker Support to my team?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
What are the phases in IKEv2?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Accounting: Accessing backups
Which IPSec algorithms were removed in macOS Tahoe?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
How do I use VPN Tracker to connect to a server?
How do I set up a VPN connection to my Sophos XG Firewall?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
How can I recover a deleted Keychain or missing passwords on macOS?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Does VPN Tracker 365 offer team and consulting features?
I forgot my equinux ID and/or password. What's next?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
I'm having trouble receiving the invitation emails for a VPN tracker team.
I'm getting a Keychain error message when signing in
Why is VPN Tracker trying to connect to a different connection than the one I last used?
How do I import Tunnelblick connections into VPN Tracker for Mac?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
I've already purchased but want to change to a different license
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
What is SonicWALL Simple Client Provisioning?
What do I need to use 2FA for my VPN connection?
Who should test pre-release versions?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
I got a "Legacy System Extension" warning?
Does FortiClient VPN work on Mac?
What is a good SecuExtender alternative for Mac if my school uses Windows?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
How much does TeamCloud cost?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Where are VPN Tracker's log files?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
I'm given a 'Server Certificate error' during Activation?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Feedback helps!
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Why does my SonicWall SCP connection time out even though the gateway is running?
Does VPN Tracker support virtual machines (VMs)?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Is there a WireGuard® app for Mac?
Can I use certificates or smart cards in VPN Tracker?
How to set 'Use default gateway for remote network' for VPN on a Mac
Which EAP authentification methods does VPN Tracker support for IKEv2?
I changed my password and now get an error message when I try to use my Personal Safe
How can I cancel my VPN Tracker renewal?
How do I set up a PPTP connection with VPN Tracker?
What should I do if Fortinet SSL VPN is not working on Mac?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
Which countries can I connect to with VPN Tracker World Connect?
How do I remove the administrator role from a VPN Tracker team member?
What Should SonicWALL Administrators Do After the Leak?
Why is VPN Tracker permanently prompting me to install an update?
My DNS is not working correctly when I check it with NSLookup and other tools
Who has access to the VPN connections I save in TeamCloud?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Why is it so important that a certificate is stored correctly on the VPN gateway?
I am getting the error: "PPTP connect errno = 61 Connection refused"
I am connected to a VPN server but can't access regional content. What should I do?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
My password is being rejected in the application, but it works on your website?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
What are TeamCloud Groups?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Backend components are disabled in the system. How can I enabled them again?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Why do I have to confirm the VPN gateway certificate every time?
Why is VPN Tracker asking me to install a Network Extension?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
Which VPN details does school IT need to provide for VPN Tracker?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Why has the lifetime of certificates been shortened further and further in recent years?
Were All SonicWall Customers Affected by the Data Leak?
Where can I manage my VPN Tracker accounts?
How can I verify my email address to start using VPN Tracker 365?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
How can I use only a specific network for my connection?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Why does the school VPN work on another device but not on my Mac?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Why do I have to submit my email address to download software?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
Why does my UniFi OpenVPN connection stop working after a server update?
No recovery key? How to erase and rebuild your Personal Safe