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About equinux
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VPN Tracker
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tizi
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VPN Tracker (Mac)
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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions
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VPN Tracker for Mac
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How do I activate my VPN Tracker license?
Is my VPN gateway compatible with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Connection Safe "could not be downloaded" error
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Why is it so important that a certificate is stored correctly on the VPN gateway?
VPN Tracker Connection Checker - What Do the Results Mean?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
What’s the difference between DPD and IKE Keep-Alive?
Why is VPN Tracker asking me to install a Network Extension?
I got a "Legacy System Extension" warning?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
What to do if WireGuard won’t open on Mac?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
What is a "Peer Hangup" error?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
How do I make all traffic go through the VPN tunnel?
Why doesn't my certificate show up in the "Local Certificate" list?
I have a PPTP connection setup and can not connect. What can I do?
What is a VPN connection?
Connection Drops during Rekeying using TCP with OpenVPN connections
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
My VPN connection isn’t working over my TP-Link router at home
I am seeing a message "account locked for security reasons"?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
I can't sign in – "Authorization failed"
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
What is DynDNS or DDNS and why do I need this for my VPN connection?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
What is a good way to benchmark VPN throughput?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
What is the Pre-Shared key and how do I get it?
Which Mac VPN client is the most reliable?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Why are my VPN connections disconnected when my computer goes to sleep?
My Office network uses the same IP range as my home network. What can I do?
What forms of payment do you accept?
What to do if "Shimo 5 can't be opened"
Why can’t VPN Tracker obtain an IP address from my SonicWall?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Does VPN Tracker support 2-factor authentication?
What’s the best alternative VPN client for macOS Tahoe?
Unrecognized charge from equinux
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
Why am I being asked for a password in VPN Tracker?
My SonicWall connection fails with “Negotiation Failed (PPP)”
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
Can you help me set up a VPN connection?
I don't see "Allow" for the System Extension in System Preferences
Why is VPN Tracker permanently prompting me to install an update?
How can I save a connection in my Personal Safe?
I am getting the error: "PPTP connect errno = 61 Connection refused"
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Does VPN Tracker support virtual machines (VMs)?
How does Personal Safe deal with data conflicts?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
TeamCloud is displaying an "unknown download error"
When logging in, I get the error "License fetch failed"
What is an equinux ID?
I'm given a 'Server Certificate error' during Activation?
Why do I have to confirm the VPN gateway certificate every time?
I cannot connect to my SonicWall SSL gateway. What can I do?
Why has the lifetime of certificates been shortened further and further in recent years?
How can I get access to Beta updates for VPN Tracker 365?
What is a good SecuExtender alternative for Mac if my school uses Windows?
How to Fix the Error: Unable to Add VPN Configuration
I want to transfer my license to another person. How can I do that?
Can I consolidate licenses from two separate accounts?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Looking for your invoice?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
I forgot my equinux ID and/or password. What's next?
Why is VPN Tracker prompting me for user login credentials on each connect?
VPN Tracker Enterprise Rollout
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
My VPN stopped working after updating to macOS 26 – what can I do?
I can’t remove a member from my team
What’s the difference between Fortinet SSL VPN and IPsec?
What is a VPN?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
I'm getting a Keychain error message when signing in
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
How to set 'Use default gateway for remote network' for VPN on a Mac
Why does my Internet stop working after connecting to my VPN?
What additional settings are available for connections to Cisco devices?
Where can I download WireGuard for Mac?
Why am I getting an "Update error" message?
Why is file access so much slower over VPN?
How do I get system log messages?
Using VPN Tracker in teams
Is there a difference between the software you sell on your website and the version on the Mac App Store?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
How do I allow VPN Tracker’s system extensions via MDM?
I changed my password and now get an error message when I try to use my Personal Safe
Is VPN Tracker PCI DSS compliant?
Transferring VPN connections and shortcuts from your reseller account to your personal account
How can I get access to Nightly updates for VPN Tracker 365?
Does VPN Tracker for Mac support the latest macOS version?
Why can't I assign myself an IP address that lies within the remote network?
macOS is saying a System Extension is blocked?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
How do I fix issues with random MAC Addresses under macOS Sequoia
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Which is faster: IPSec or SSL VPN?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Is there a deadline for canceling my subscription if I wish to opt out?
Which WireGuard client can I use on Mac?
Is Fortinet getting rid of SSL VPN?
What is a VPN Tracker?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
How to Manage SonicWALL PSK Updates Across All VPN Users
How can I uninstall VPN Tracker 365?
What Should SonicWALL Administrators Do After the Leak?
My L2TP connection is giving a socket error message
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
VPN Tracker 365: Constantly improving
TeamCloud settings
How is VPN Tracker 365 different with a demo license versus a purchased license?
How can I update the address or email address of my equinux ID?
Feedback helps!
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Can I use my software on multiple computers?
My password is being rejected in the application, but it works on your website?
Download warning in Safari?
Can I configure WireGuard connections with 2-Factor Authentication?
I accidentally deleted or changed my VPN connection? Where can I access backups?
I can't complete my order via credit card
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
System Components can't be loaded?
How can I record network traffic?
How can I consolidate VPN Tracker 365 licenses?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
My Connections do not update from my Personal Safe after logging in on my Mac.
Why should I set up a VPN Tracker team?
Does FortiClient VPN work on Mac?
How secure is TeamCloud?
How much does TeamCloud cost?
What is a Hash Mismatch?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
How do I take a screenshot on the Mac?
Can I continue using VPN Tracker 365 after the expiration of my term?
How do I change the language settings of my software?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
What is VPN Tracker World Connect?
How can I use only a specific network for my connection?
Can I use VPN Tracker on both Mac and iOS?
How can I disable SSL VPN on FortiGate?
Does VPN Tracker 365 offer team and consulting features?
Can you guarantee that VPN Tracker will work in my network?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
How do I set up VPN Tracker Team Management?
Where can I manage my VPN Tracker accounts?
Is setting up my connection on my.vpntracker secure?
Importing existing VPN Connections from your Mac
Why do I have to submit my email address to download software?
How can I cancel my VPN Tracker renewal?
Error: System Extension - app must be in Applications?
Why can't I authorize VPN Tracker in System Preferences?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
How can I recover a deleted Keychain or missing passwords on macOS?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Accounting: Accessing backups
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
I've already purchased but want to change to a different license
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
How does VPN Tracker 365 differ from free Mac VPN clients?
Can I connect to WireGuard VPN?
I am connected to a VPN server but can't access regional content. What should I do?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Does VPN Tracker support all major VPN protocols?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
My DNS is not working correctly when I check it with NSLookup and other tools
Why does my SonicWall SCP connection time out even though the gateway is running?
How do I make a team member an administrator in VPN Tracker?
My VPN Tracker plan expired. How can I renew it?
Was ist die sicherste VPN-Verbindung?
How do I remove the administrator role from a VPN Tracker team member?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
How can I upgrade to the latest VPN Tracker version?
Backend components failed to install. What can I do?
Were All SonicWall Customers Affected by the Data Leak?
Do L2TP connections support 2-Factor Authentication?
How can I remove a device from my account?
Can I use VPN Tracker on my iPad or iPhone?
Which IPSec algorithms were removed in macOS Tahoe?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Who should test pre-release versions?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
There was an issue decrypting this connection
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Can I still use DES or 3DES with IKEv2 on macOS 26?
My credit card payment was denied?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
How can I update my credit card details?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Backend components are disabled in the system. How can I enabled them again?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
How can I move my VPN connections to a new Mac?
Where can I enter the username I received from my network administrator?
How can I improve VPN Tracker's connection speed?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
Can I share VPN Shortcuts with my team?
When should I enable DPD in VPN Tracker?
Does VPN Tracker support OpenVPN connections?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
What hardware do I need for a VPN?
How can I verify the authenticity of my VPN Tracker download?
Can the FritzBox use IKEv2?
My renewal is failing due to a card decline. What can I do?
Does VPN Tracker for Mac support macOS Sequoia?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Is it possible to use VPN Tracker with a 64 bit Kernel?
Does all network traffic go trough the VPN tunnel after the connection has been established?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
How can I enable Cookies on my System?
What are the system requirements for VPN Tracker?
Why can't I connect to my Fortigate device if XAUTH is enabled?
How do I get my activation code?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
How can I set up an OpenVPN connection on my Mac or iPhone?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
OpenVPN connection works in general but disconnects after a while
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Are SonicWall SSLVPN Devices Compromised in the Breach?
Can I use WireGuard on macOS with FritzBox?
How do I change a team member's role in VPN Tracker?
Does VPN Tracker work on Macs with Apple M2 chips?
Does VPN Tracker support NAT-Traversal?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Why may an IKEv2 VPN connection suddenly fail to connect?
How can I resize the VPN Tracker window?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
What would I need Remote Connection Wipe for?
What Data Was Exposed in the SonicWALL VPN Breach?
How to Check if Your SonicWALL VPN Configuration Was Stolen
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
My Personal Safe has a download error, how can I fix it?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
How can I connect to a Cisco VPN?
Alternative to Shimo?
How Did Hackers Access SonicWall Firewall Configuration Files?
Do I need VPN Tracker Pro?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
How do I use VPN Tracker to connect to a server?
How do I invite a new team member?
What should I do if Fortinet SSL VPN is not working on Mac?
Is there a free trial for VPN Tracker?
Which VPN Tracker edition do I need to buy now?
Will I get a partial refund if I decide I want to opt out of my subscription?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
Are SonicWALL Firewalls Still Safe After the Data Breach?
How do I upgrade my VPN Tracker edition to Pro or VIP?
FortiGate: Should I Use IPsec or SSL-VPN?
Which VPN Protocols does VPN Tracker support?
How do I add an app into my Applications folder?
How many VPN Tracker licenses do I need?
What will happen in the free session?
What is Fortinet SSL VPN MAC address authentication?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Can I use certificates or smart cards in VPN Tracker?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
Mac OS X: VPN Tunnel Setup
How to connect to a company VPN
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
How do I install a Linux VPN on my Mac?
SonicWALL VPN Connection Not Working suddenly: What to Do
What are VPN Shortcuts?
How can I update VPN Tracker to the latest version?
Is VPN Tracker compatible with M1 and M2 Macs?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
How do I set up a VPN connection to my Sophos XG Firewall?
Can I use Fortinet SSL VPN MAC address filtering?
Can you help me set up a VPN connection for SonicWALL TZ series?
If I change the password for the VPN Tracker admin console, will it affect the end users?
How do I change my Team Name?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
I've lost my equinux ID or my password!
Which routers can I connect to with VPN Tracker?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Which countries can I connect to with VPN Tracker World Connect?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
I cannot edit a connection that was shared with me
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Will I be charged a fee when starting a trial license?
How can a setup a host to everywhere connection with my Linksys Router?
I updated VPN Tracker and my connection has stopped working
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
Can I be a member of multiple VPN Tracker teams at the same time?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
Do I need to replace my macOS Server to get my VPN working again
What is the best Mac VPN Client?
Where are VPN Tracker's log files?
Does VPN Tracker support SSL VPN?
Can I use different versions of VPN Tracker on the same Mac?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
What plan do I need for Remote Connection Wipe?
How do I set up a PPTP connection with VPN Tracker?
Which VPN Tracker plans support Fortinet SSL VPN?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
Where can I assign my team members a VPN Tracker plan?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
What do I need to use 2FA for my VPN connection?
I need more time. Can I book more sessions?
What is SSL VPN in FortiGate?
I have an older license and a new license, why are the prices different?
What Caused the SonicWall Cloud Backup Breach?
How can I remove a payment method?
Which IPsec/IKEv1 engine should I use?
How can I connect to a WireGuard® VPN server?
Does VPN Tracker support Fortinet SSL VPN on macOS?
Set up a VPN connection on Mac
Is SecuExtender available for macOS or do I need an alternative?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
How do renewals of my VPN Tracker 365 plans work?
Will all of my previous connections and settings be migrated when I upgrade?
How do I remove the VPN Tracker System Extension?
Are there any known issues connecting to SideWinder VPN gateways?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
What is the difference between the Import password and the unlock password for the connection?
What is SonicWALL Simple Client Provisioning?
Can I contact you if I need help?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
How do I get my free session?
macOS 13.4 Support Note
What can I use my free session for?
What is a purchasing account?
What is VPN Tracker?
How do I download VPN Tracker for Mac?
How can I activate automatic renewals?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Who has access to the VPN connections I save in TeamCloud?
I'm having trouble signing in with two-factor authentication (2FA)
Which ZyXEL Routers are supported and tested with VPN Tracker?
How can I invite VPN Tracker Support to my team?
Why is VPN Tracker not connecting to my IKEv2 VPN?
I'm having disconnections with my OpenVPN connection. What can I do?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
How to configure WireGuard on Mac?
What information do I need to set up a Linux VPN connection on Mac?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
VPN Tracker 9 can't sign in?
Where can I manage my VPN Tracker Plans?
Join a VPN Tracker 365 team
If I have entered my settings in the demo version, will I keep them when I activate my license?
Can VPN Tracker replace my Windows VPN client?
My credit card is not being accepted. What can I do?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
How many connections can I save in my Personal Safe?
How can I buy additional VPN Tracker licenses for my team?
Does VPN Tracker support XAUTH?
What is Dead Peer Detection (DPD)?
Why can't I see our TeamCloud connection?
Legacy VPN Tracker products: End-of-support
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Does VPN Tracker support AWS VPN connections?
Should I switch from FortiClient to VPN Tracker?
Is there a central management option for teams?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
How can I use VPN Tracker and my regular internet connection at the same time?
What should I do if Fortinet SSL VPN is not working on Mac?
How do I share a connection using TeamCloud
How can I purchase VPN Tracker via bank transfer?
I am working from home. How do I use VPN to connect my Mac to my office network?
What are the phases in IKEv2?
How do I cancel my VPN Tracker trial?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
How can I verify my email address to start using VPN Tracker 365?
I'm having trouble receiving the invitation emails for a VPN tracker team.
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
What is Personal Safe? Why should I use Personal Safe?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
How do I invite equinux Support to my team?
What is Corporate Branding and how can I set it up?
Does VPN Tracker support DPD?
Is IKEv2 a secure VPN protocol?
Which ports does IKEv2 use?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
How can I fix macOS Server VPN not working errors on macOS 26
What are TeamCloud Groups?
Is there a WireGuard® app for Mac?
What ist XAUTH? What do I have to enter there?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
Can I connect to PPTP VPN in VPN Tracker?
How many connections can I save in TeamCloud?
Do you offer monthly VPN Tracker 365 plans?
Does VPN Tracker support SSL connections?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
How can I start a VPN Tracker trial?
Is the equinux Online Store secure?
Is IKEv1 insecure?
How can I sort my VPN connections?
How do I connect to Fortinet SSL VPN on Mac?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
How does the order process work?
Which WatchGuard Routers are supported and tested with VPN Tracker?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
How can I hide old error messages in VPN Tracker?
Is there a free SSL VPN client for Mac?
Which iOS versions are compatible with VPN Tracker?
Does VPN Tracker work on PC?
How do I create a VPN on Mac?
How can I set up two-factor authentication for my VPN Tracker account?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
How do I perform a force quit on the Mac?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
How can I create a quote for VPN Tracker?
What is the difference between SecuExtender and VPN Tracker on Mac?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
When will VPN Tracker for iOS be available?
Which VPN protocols does VPN Tracker for iOS support?
What do the different roles in my.vpntracker do?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
How do I set up a VPN Shortcut?
Can I install WireGuard without the Mac App Store?
Why are VPN instructions different for Windows and Mac?
How do I set up school VPN access on Mac?
Do I need to reconfigure my firewall or VPN gateway?
Can I get real-time support while testing VPN Tracker?
Is 2FA available for my account?
I don't want to renew my VPN Tracker plan, what do I have to do?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Which EAP authentification methods does VPN Tracker support for IKEv2?
Can I renew my VPN Tracker licenses early?
How can I show missing VPN configuration options in VPN Tracker?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Does VPN Tracker support SSTP?
How does VPN Tracker handle dropped connections?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Can I undo Remote Connection Wipe?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Is WireGuard compatible with MacBook?
How to enter multiple networks for Traffic Control
What is the difference between VPN Tracker and SonicWALL VPN clients?
How to set up WireGuard on macOS?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
How do I access files over VPN on a Mac?
Can I connect to my SonicWALL SSL VPN on my iPhone?
Can I install VPN Tracker using brew / homebrew via terminal?
Which file formats can be imported with VPN Tracker?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Which VPN details does school IT need to provide for VPN Tracker?
VPN Tracker 6: Internet connection blocking VPN connections?
How to migrate a Windows PPTP VPN connection to a Mac
Is it possible to activate Family Sharing for VPN Tracker?
How to resolve Personal Safe Errors
How do I assign a team member a license?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Is the consulting session really free?
Why does the school VPN work on another device but not on my Mac?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
I have bought a personal VPN Tracker License, can I share this with colleagues?
How do I set up WireGuard on a Mac?
What is an IKEv2 VPN?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Should I migrate away from macOS Server VPN
Why does my OpenVPN 2FA login fail even though my password is correct?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
How do I remove a license from my VPN Tracker plan?
How can I save my password for Cisco AnyConnect VPN client?
Why do businesses need VPN Tracker when switching to Mac?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe