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About equinux
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VPN Tracker
(Mac)
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Mail Designer 365
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tizi
TV Pro
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Live TV
(Mac, iOS, Apple TV)
TV Pro Mediathek
(iOS, Apple TV)
TV Pro
(iOS, Apple TV, Android)
Live TV
(Mac, iOS, Apple TV)
VPN Tracker (Mac)
VPN Tracker World Connect (Mac, iOS)
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tizi
equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions
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Frequently Asked Questions
Live TV Paid (iPhone,iPad)
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I'm looking for streams from private stations like RTL, Sat.1 and ProSieben.
I purchased "TV Pro Gold for iPhone/iPad". Can I use it to unlock all channels in "Live TV"? Can I use it to unlock the "TV Pro Mediathek"?
How can I turn subtitles on and off?
In the App Store, there are two apps for iPhone / iPad: Live TV IPTV Stream (free) and Live TV Fernsehen IP TV (paid). What is the difference?
How can I restart the app?
How can I create a TV Pro ID?
At the Livestream of the ORF, I see a message that the "Livestream is not available." Why?
How can I manage Apple AppStore or Google Playstore subscriptions?
How do I turn off app usage over mobile data?
For which platforms is Live TV available and how do I purchase the appropriate subscriptions?
How do I use Airplay 2 with Live TV / TV Pro Mediathek?
Change payment option for TV Pro and Live TV in the TV Pro Store
I purchased the TV Pro GOLD ALL-IN-1 package and am now having trouble using it in other apps. What can I do?
How can I switch off the sorting of stations by ratings?
In Live TV I see channels with the name "100% Reportage", "100% Economy (Wirtschaft)" or "100% Drama". What's this?
Transfer subscription packages to a different TV Pro ID
Many TV Streaming Apps show Preroll Ads, meaning an advertisement sometimes plays first when changing channels. That bothers me.
How do I enable audio on my Live TV device?
When restoring purchases, does “Grant renewal failed” appear?
How can I stream my apps to the TV?
Can I use my own streams in Live TV?
How do I select a regional window or another stream for a channel in Live TV?
Was kann ich tun, wenn bei TV Pro oder Live TV AirPlay nicht mehr funktioniert?
What do I do if the app cannot be updated on the iPhone or iPad?
When I press the Home Button in the Live TV app, the sound continues in the background. How do I turn off this feature?
February 2023: My booked package is not recognized?
Are your apps compatible with "Airplay" and "Airplay 2"?
Can Live TV debit money from my account?
How do I log in with my TV Pro ID?
My purchased subscription is not recognized. What can I do?
What is TestFlight and how do I install the pre-release version of TV Pro?
Why are shipments after 0:00 AM counted towards the current day?
How do I cancel my subscription in iTunes?
Where can I find my TV Pro ID?
Does my app subscription renew automatically?
My subscription was not renewed due to an issue with the current payment method. What now?
Are there also channels with subtitles in Live TV?
What is TV Pro GOLD ALL-IN-1?
Where can I manage my subscription that I purchased in the TV Pro / Live TV Store?
How can I define a custom sort order for channels / daily program?
Does Live TV also work abroad like in the USA or in Spain?
I can no longer log in to the TV Pro or Live TV App. What can I do?
I want to become a TV Pro Tester: What happens to my subscription?
I purchased a subscription to Live TV. However, few channels are still appearing, and the subscription was not recognized. What can I do?
I am a TV Pro Tester: How do I report bugs and provide feedback?
In Live TV and TV Pro I can jump to programs in the media library. Do I then not need the TV Pro media library app?
I want to become a TV Pro Tester: What is TestFlight?
I am TV Pro Tester: What should I test?
I am a TV Pro Tester and testing the app with TestFlight: Is TV Pro working perfectly?
I am testing TV Pro with TestFlight: how long does the test run?
Is a channel permanently in the channel list of Live TV?
Can I watch international channels with Live TV?
I received an email that a registration took place, but I don't remember it. What does that mean?
How does Live TV determine the ratings of programs?
I want to test TV Pro with the TestFlight app. Is my data secure?
Why should I buy from the TV Pro Store?
How can I update the address or email address of my equinux ID?
I can’t remove a member from my team
My renewal is failing due to a card decline. What can I do?
