About equinux
 Products
Support
 Store
 

equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
Deutsch (de) English (en) Français (fr) Nederlands (nl) Italiano (it) Español (es) Polski (pl) Magyar (hu) Română (ro) Croatia (hr) Svenska (sv) Dansk (da) ไทย (th) Türkçe (tr) 한국어 (ko) 日本語 (ja) Català (ca) Slovenský (sk) Čeština (cs) Ελληνικά (el) Indonesia (id) עברית (he) Suomi (fi) Norwegian Bokmål (nb) Tiếng Việt (vi) Slovenščina (sl) भाषा (hi) Melayu (ms) Русский (ru) 中文（香港）(zh-HK) 中文（繁體）(zh-Hant) 简体中文 (zh-Hans)
🔍
Lorem ipsum dolor sit amet,
Lorem ipsum dolor sit amet, consectetur
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor
Lorem ipsum dolor sit amet, consectetur adipiscing
Lorem ipsum dolor sit amet, consectetur adipiscing
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam,
Lorem ipsum dolor sit amet, consectetur
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna
Lorem ipsum dolor sit amet,
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam,
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut
How do I activate my VPN Tracker license?
Is it possible to activate Family Sharing for VPN Tracker?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
How does the order process work?
Does VPN Tracker support SSTP?
Can I connect to WireGuard VPN?
What is a purchasing account?
When will VPN Tracker for Windows be available?
What is SSL VPN in FortiGate?
Is WireGuard compatible with MacBook?
How do I connect to Fortinet SSL VPN on Mac?
Where can I manage my VPN Tracker Plans?
Can I contact you if I need help?
Why should I set up a VPN Tracker team?
Is IKEv2 a secure VPN protocol?
Can you guarantee that VPN Tracker will work in my network?
When should I enable DPD in VPN Tracker?
How do I add an app into my Applications folder?
Do I need VPN Tracker Pro?
VPN Tracker 9 can't sign in?
What ist XAUTH? What do I have to enter there?
What is an IKEv2 VPN?
How do I perform a force quit on the Mac?
When will VPN Tracker for iOS be available?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Does VPN Tracker support SSL connections?
My credit card is not being accepted. What can I do?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Why can't I authorize VPN Tracker in System Preferences?
How can I sort my VPN connections?
Does VPN Tracker work on PC?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
Set up a VPN connection on Mac
What can I use my free session for?
Importing existing VPN Connections from your Mac
Can I connect to PPTP VPN in VPN Tracker?
What is a VPN Tracker?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
Can the FritzBox use IKEv2?
Which VPN Tracker plans support Fortinet SSL VPN?
Why am I being asked for a password in VPN Tracker?
How many VPN Tracker licenses do I need?
My credit card payment was denied?
Does VPN Tracker support XAUTH?
If I have entered my settings in the demo version, will I keep them when I activate my license?
How to set up WireGuard on macOS?
Is the equinux Online Store secure?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Does VPN Tracker support legacy algorithms required by macOS Server VPN
How do I download VPN Tracker for Mac?
My Connections do not update from my Personal Safe after logging in on my Mac.
Will I get a partial refund if I decide I want to opt out of my subscription?
What is a VPN?
How can I create a quote for VPN Tracker?
Mac OS X: VPN Tunnel Setup
My L2TP connection is giving a socket error message
Download warning in Safari?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Does VPN Tracker support NAT-Traversal?
Can I connect to my SonicWALL SSL VPN on my iPhone?
How do I get my free session?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
How do I set up VPN Tracker Team Management?
Looking for your invoice?
What forms of payment do you accept?
How do I assign a team member a license?
Which iOS versions are compatible with VPN Tracker?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Which ZyXEL Routers are supported and tested with VPN Tracker?
How to connect to a company VPN
Can VPN Tracker replace my Windows VPN client?
Which file formats can be imported with VPN Tracker?
What is a "Peer Hangup" error?
Can I continue using VPN Tracker 365 after the expiration of my term?
How do I set up a VPN Shortcut?
Which Mac VPN client is the most reliable?
I am seeing a message "account locked for security reasons"?
How do I set up WireGuard on a Mac?
Does VPN Tracker for Mac support the latest macOS version?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
What are the system requirements for VPN Tracker?
How can I get access to Beta updates for VPN Tracker 365?
Why do businesses need VPN Tracker when switching to Mac?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Which VPN Protocols does VPN Tracker support?
How do I install a Linux VPN on my Mac?
How can I update the address or email address of my equinux ID?
How can I upgrade to the latest VPN Tracker version?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
How can I disable SSL VPN on FortiGate?
Does all network traffic go trough the VPN tunnel after the connection has been established?
Which VPN Tracker edition do I need to buy now?
Which is faster: IPSec or SSL VPN?
What is Fortinet SSL VPN MAC address authentication?
Which WatchGuard Routers are supported and tested with VPN Tracker?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
Can I use VPN Tracker on both Mac and iOS?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Which ports does IKEv2 use?
How does VPN Tracker handle dropped connections?
Connection Drops during Rekeying using TCP with OpenVPN connections
Join a VPN Tracker 365 team
Is my VPN gateway compatible with VPN Tracker?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
VPN Tracker Enterprise Rollout
Is VPN Tracker compatible with M1 and M2 Macs?
When logging in, I get the error "License fetch failed"
Why am I experiencing DNS issues in Firefox when connected to VPN?
I cannot connect to my SonicWall SSL gateway. What can I do?
Why am I getting an "Update error" message?
Is there a free SSL VPN client for Mac?
How do I get my activation code?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
How can I enable Cookies on my System?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
Can I use my software on multiple computers?
Is Fortinet getting rid of SSL VPN?
I want to transfer my license to another person. How can I do that?
What additional settings are available for connections to Cisco devices?
What is the best Mac VPN Client?
How secure is TeamCloud?
How can I remove a payment method?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
My VPN stopped working after updating to macOS 26 – what can I do?
How can I verify the authenticity of my VPN Tracker download?
System Components can't be loaded?
What is the difference between the Import password and the unlock password for the connection?
Should I switch from FortiClient to VPN Tracker?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
What is an equinux ID?
Legacy VPN Tracker products: End-of-support
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Is there a free trial for VPN Tracker?
Alternative to Shimo?
How can I improve VPN Tracker's connection speed?
How can I start a VPN Tracker trial?
What do the different roles in my.vpntracker do?
Can I undo Remote Connection Wipe?
How can I update my credit card details?
What’s the difference between DPD and IKE Keep-Alive?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
How many connections can I save in my Personal Safe?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Why can't I see our TeamCloud connection?
Does VPN Tracker support Fortinet SSL VPN on macOS?
Does VPN Tracker support all major VPN protocols?
How can I save my password for Cisco AnyConnect VPN client?
What is VPN Tracker?
Do I need to reconfigure my firewall or VPN gateway?
Does VPN Tracker support OpenVPN connections?
What is SonicWALL Simple Client Provisioning?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
How does Personal Safe deal with data conflicts?
Why is file access so much slower over VPN?
Backend components failed to install. What can I do?
What is Personal Safe? Why should I use Personal Safe?
How do renewals of my VPN Tracker 365 plans work?
Can I install WireGuard without the Mac App Store?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Which WireGuard client can I use on Mac?
Does VPN Tracker work on Macs with Apple M2 chips?
How can I purchase VPN Tracker via bank transfer?
Which routers can I connect to with VPN Tracker?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Is setting up my connection on my.vpntracker secure?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
Transferring VPN connections and shortcuts from your reseller account to your personal account
Can I renew my VPN Tracker licenses early?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Using VPN Tracker in teams
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
What to do if WireGuard won’t open on Mac?
Does VPN Tracker support AWS VPN connections?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
How do I access files over VPN on a Mac?
How to configure WireGuard on Mac?
How can I set up an OpenVPN connection on my Mac or iPhone?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
What is a VPN connection?
Can I be a member of multiple VPN Tracker teams at the same time?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
I've lost my equinux ID or my password!
How can I resize the VPN Tracker window?
Where can I enter the username I received from my network administrator?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Where can I assign my team members a VPN Tracker plan?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
How to migrate a Windows PPTP VPN connection to a Mac
Where can I download WireGuard for Mac?
Does VPN Tracker support DPD?
My VPN connection isn’t working over my TP-Link router at home
I got a "Legacy System Extension" warning?
I'm having trouble signing in with two-factor authentication (2FA)
How do I make all traffic go through the VPN tunnel?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Why may an IKEv2 VPN connection suddenly fail to connect?
macOS 13.4 Support Note
What is the Pre-Shared key and how do I get it?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
How can I buy additional VPN Tracker licenses for my team?
How can I set up a SonicWALL SSL VPN connection on my Mac?
I can’t remove a member from my team
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Is 2FA available for my account?
How can I save a connection in my Personal Safe?
I have an older license and a new license, why are the prices different?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Can I consolidate licenses from two separate accounts?
My Office network uses the same IP range as my home network. What can I do?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
What to do if "Shimo 5 can't be opened"
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
How can a setup a host to everywhere connection with my Linksys Router?
How many connections can I save in TeamCloud?
What should I do if Fortinet SSL VPN is not working on Mac?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
Does VPN Tracker support 2-factor authentication?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
How to enter multiple networks for Traffic Control
Will I be charged a fee when starting a trial license?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Can I use WireGuard on macOS with FritzBox?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
VPN Tracker 365: Constantly improving
Can I use different versions of VPN Tracker on the same Mac?
What plan do I need for Remote Connection Wipe?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
How can I get access to Nightly updates for VPN Tracker 365?
Should I migrate away from macOS Server VPN
Why is VPN Tracker not connecting to my IKEv2 VPN?
Is there a WireGuard® app for Mac?
What Data Was Exposed in the SonicWALL VPN Breach?
How can I update VPN Tracker to the latest version?
Can I install VPN Tracker using brew / homebrew via terminal?
How to resolve Personal Safe Errors
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
macOS is saying a System Extension is blocked?
Which IPSec algorithms were removed in macOS Tahoe?
How do I take a screenshot on the Mac?
Why are VPN instructions different for Windows and Mac?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Are SonicWALL Firewalls Still Safe After the Data Breach?
What is the difference between SecuExtender and VPN Tracker on Mac?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
What is a Hash Mismatch?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Can I share VPN Shortcuts with my team?
How can I activate automatic renewals?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
Why can't I assign myself an IP address that lies within the remote network?
What is Dead Peer Detection (DPD)?
Why are my VPN connections disconnected when my computer goes to sleep?
What's the most secure VPN connection?
Can I get real-time support while testing VPN Tracker?
Which IPsec/IKEv1 engine should I use?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
What would I need Remote Connection Wipe for?
How can I set up two-factor authentication for my VPN Tracker account?
How do I change the language settings of my software?
How does VPN Tracker 365 differ from free Mac VPN clients?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
What’s the best alternative VPN client for macOS Tahoe?
Is there a deadline for canceling my subscription if I wish to opt out?
Connection Safe "could not be downloaded" error
My renewal is failing due to a card decline. What can I do?
Do you offer monthly VPN Tracker 365 plans?
Are SonicWall SSLVPN Devices Compromised in the Breach?
Is the consulting session really free?
What is Corporate Branding and how can I set it up?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
VPN Tracker 6: Internet connection blocking VPN connections?
I can't sign in – "Authorization failed"
Does VPN Tracker support virtual machines (VMs)?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
What’s the difference between Fortinet SSL VPN and IPsec?
My Personal Safe has a download error, how can I fix it?
What is the difference between VPN Tracker and SonicWALL VPN clients?
I have a PPTP connection setup and can not connect. What can I do?
What will happen in the free session?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
Feedback helps!
I'm given a 'Server Certificate error' during Activation?
Do L2TP connections support 2-Factor Authentication?
How do I set up a PPTP connection with VPN Tracker?
Can you help me set up a VPN connection?
I am working from home. How do I use VPN to connect my Mac to my office network?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
How do I set up school VPN access on Mac?
Error: System Extension - app must be in Applications?
OpenVPN connection works in general but disconnects after a while
Is IKEv1 insecure?
Why is VPN Tracker permanently prompting me to install an update?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
Does VPN Tracker support SSL VPN?
I accidentally deleted or changed my VPN connection? Where can I access backups?
Why does my Internet stop working after connecting to my VPN?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
How do I invite a new team member?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
How can I hide old error messages in VPN Tracker?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
How can I remove a device from my account?
How do I change a team member's role in VPN Tracker?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
I cannot edit a connection that was shared with me
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
What Caused the SonicWall Cloud Backup Breach?
How do I invite equinux Support to my team?
How can I use VPN Tracker and my regular internet connection at the same time?
Unrecognized charge from equinux
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Do I need to replace my macOS Server to get my VPN working again
FortiGate: Should I Use IPsec or SSL-VPN?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
Why is VPN Tracker prompting me for user login credentials on each connect?
How can I cancel my VPN Tracker renewal?
Why doesn't my certificate show up in the "Local Certificate" list?
How to Check if Your SonicWALL VPN Configuration Was Stolen
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Does VPN Tracker 365 offer team and consulting features?
How can I fix macOS Server VPN not working errors on macOS 26
Is there a central management option for teams?
Why can't I connect to my Fortigate device if XAUTH is enabled?
Is VPN Tracker PCI DSS compliant?
What are TeamCloud Groups?
Why does my OpenVPN 2FA login fail even though my password is correct?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
My SonicWall connection fails with “Negotiation Failed (PPP)”
How do I set up a VPN connection to my Sophos XG Firewall?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
Who should test pre-release versions?
How do I fix issues with random MAC Addresses under macOS Sequoia
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
How Did Hackers Access SonicWall Firewall Configuration Files?
How to set 'Use default gateway for remote network' for VPN on a Mac
What do I need to use 2FA for my VPN connection?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
How can I connect to a Cisco VPN?
I don't see "Allow" for the System Extension in System Preferences
How can I record network traffic?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
There was an issue decrypting this connection
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
How much does TeamCloud cost?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
How to Manage SonicWALL PSK Updates Across All VPN Users
Will all of my previous connections and settings be migrated when I upgrade?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
Can I use VPN Tracker on my iPad or iPhone?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Where can I manage my VPN Tracker accounts?
How do I share a connection using TeamCloud
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
What is DynDNS or DDNS and why do I need this for my VPN connection?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Accounting: Accessing backups
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
How do I make a team member an administrator in VPN Tracker?
VPN Tracker Connection Checker - What Do the Results Mean?
I'm getting a Keychain error message when signing in
Are there any known issues connecting to SideWinder VPN gateways?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
What hardware do I need for a VPN?
How do I get system log messages?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
What is a good way to benchmark VPN throughput?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Can you help me set up a VPN connection for SonicWALL TZ series?
How do I cancel my VPN Tracker trial?
I changed my password and now get an error message when I try to use my Personal Safe
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
How can I show missing VPN configuration options in VPN Tracker?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
I forgot my equinux ID and/or password. What's next?
I'm having disconnections with my OpenVPN connection. What can I do?
How can I verify my email address to start using VPN Tracker 365?
TeamCloud settings
How do I import Tunnelblick connections into VPN Tracker for Mac?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
What should I do if Fortinet SSL VPN is not working on Mac?
How do I use VPN Tracker to connect to a server?
My VPN Tracker plan expired. How can I renew it?
I am getting the error: "PPTP connect errno = 61 Connection refused"
How do I change my Team Name?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
What information do I need to set up a Linux VPN connection on Mac?
How do I upgrade my VPN Tracker edition to Pro or VIP?
How can I uninstall VPN Tracker 365?
My DNS is not working correctly when I check it with NSLookup and other tools
SonicWALL VPN Connection Not Working suddenly: What to Do
How do I remove a license from my VPN Tracker plan?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Which VPN protocols does VPN Tracker for iOS support?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Which VPN protocols typically require individual access?
Which EAP authentification methods does VPN Tracker support for IKEv2?
What is VPN Tracker World Connect?
I am connected to a VPN server but can't access regional content. What should I do?
Backend components are disabled in the system. How can I enabled them again?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
I don't want to renew my VPN Tracker plan, what do I have to do?
How do I remove the administrator role from a VPN Tracker team member?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
How can I connect to a WireGuard® VPN server?
My password is being rejected in the application, but it works on your website?
Why does the school VPN work on another device but not on my Mac?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Why do I have to submit my email address to download software?
Why is VPN Tracker asking me to install a Network Extension?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
How can I invite VPN Tracker Support to my team?
I updated VPN Tracker and my connection has stopped working
What are VPN Shortcuts?
How to Fix the Error: Unable to Add VPN Configuration
Which VPN details does school IT need to provide for VPN Tracker?
How do I allow VPN Tracker’s system extensions via MDM?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Why is it so important that a certificate is stored correctly on the VPN gateway?
TeamCloud is displaying an "unknown download error"
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Were All SonicWall Customers Affected by the Data Leak?
How can I move my VPN connections to a new Mac?
Which countries can I connect to with VPN Tracker World Connect?
I've already purchased but want to change to a different license
Can I configure WireGuard connections with 2-Factor Authentication?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
How do I remove the VPN Tracker System Extension?
Does FortiClient VPN work on Mac?
How do I create a VPN on Mac?
Who has access to the VPN connections I save in TeamCloud?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Why does my SonicWall SCP connection time out even though the gateway is running?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Where are VPN Tracker's log files?
I can't complete my order via credit card
I'm having trouble receiving the invitation emails for a VPN tracker team.
Can I use Fortinet SSL VPN MAC address filtering?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
What Should SonicWALL Administrators Do After the Leak?
How can I consolidate VPN Tracker 365 licenses?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
What are the phases in IKEv2?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
I need more time. Can I book more sessions?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
How can I use only a specific network for my connection?
How can I recover a deleted Keychain or missing passwords on macOS?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Why has the lifetime of certificates been shortened further and further in recent years?
Is SecuExtender available for macOS or do I need an alternative?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Can I use certificates or smart cards in VPN Tracker?
Why do I have to confirm the VPN gateway certificate every time?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
Why does my UniFi OpenVPN connection stop working after a server update?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe