Why do I need to manually allow System Software entitlements under macOS High Sierra?

VPN Tracker 365 is fully supported under macOS High Sierra. The first time you launch VPN Tracker, you may need to grant it permission to create VPN connections for you.

First please make sure VPN Tracker is in your Applications folder and complete these steps locally on the Mac (e.g. not over Screen Sharing, Remote Desktop or other remote access tool).

Then do this:

‣Open System Preferences

‣Go to Security

‣Click "Allow"

{S_685}

Now you'll be able to set up VPN Tracker 365 with macOS High Sierra.

If the "Allow" button can still not be clicked, please make sure you are not using a 3rd party mouse or tablet input device, as these can look like remote desktop software to your Mac. If you are using e.g. a Wacom input tablet or mouse utility tool, try disabling those, reboot your Mac and then try clicking the button again.

Technical note for Enterprise Rollouts: VPN Tracker 365 uses a System Extension to create a secure VPN tunnel and manage network traffic. macOS High Sierra now requires users to manually approve all System Extensions. For Enterprise rollouts via MDM, you can also pre-approve the VPN Tracker Kernel Extension using a special profile. Please see Apple's Support Document for more details.

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