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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
Which software could be responsible for VPN Tracker not working properly on my system?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
How can I get access to Beta updates for VPN Tracker 365?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Is my VPN gateway compatible with VPN Tracker?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
I have a PPTP connection setup and can not connect. What can I do?
Can I consolidate licenses from two separate accounts?
Does VPN Tracker support virtual machines (VMs)?
I am getting the error: "PPTP connect errno = 61 Connection refused"
Does VPN Tracker work on Macs with Apple M2 chips?
What to do if "Shimo 5 can't be opened"
Where can I download WireGuard for Mac?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Why doesn't my certificate show up in the "Local Certificate" list?
What additional settings are available for connections to Cisco devices?
I have an older license and a new license, why are the prices different?
I got a "Legacy System Extension" warning?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
macOS is saying a System Extension is blocked?
What is a good way to benchmark VPN throughput?
Feedback helps!
What’s the best alternative VPN client for macOS Tahoe?
Do L2TP connections support 2-Factor Authentication?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
What hardware do I need for a VPN?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Which WireGuard client can I use on Mac?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
Does VPN Tracker 365 offer team and consulting features?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Backend components are disabled in the system. How can I enabled them again?
What is a VPN connection?
How do I take a screenshot on the Mac?
Why is VPN Tracker permanently prompting me to install an update?
How can I update the address or email address of my equinux ID?
I am connected to a VPN server but can't access regional content. What should I do?
Unrecognized charge from equinux
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
My Office network uses the same IP range as my home network. What can I do?
I'm given a 'Server Certificate error' during Activation?
Using VPN Tracker in teams
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Alternative to Shimo?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
I am seeing a message "account locked for security reasons"?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Which IPSec algorithms were removed in macOS Tahoe?
Which routers can I connect to with VPN Tracker?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
How do I set up a PPTP connection with VPN Tracker?
Does FortiClient VPN work on Mac?
How can I uninstall VPN Tracker 365?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
What's the most secure VPN connection?
I can’t remove a member from my team
Can I adjust the number of VPN Tracker 365 plans in my subscription?
How can I disable SSL VPN on FortiGate?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
I accidentally deleted or changed my VPN connection? Where can I access backups?
What Data Was Exposed in the SonicWALL VPN Breach?
What is a "Peer Hangup" error?
TeamCloud is displaying an "unknown download error"
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
What is Dead Peer Detection (DPD)?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
What is an equinux ID?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
How do I get my activation code?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
How much does TeamCloud cost?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
I want to transfer my license to another person. How can I do that?
What are the system requirements for VPN Tracker?
How can I get access to Nightly updates for VPN Tracker 365?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
My L2TP connection is giving a socket error message
What are VPN Shortcuts?
Why do I have to submit my email address to download software?
Does VPN Tracker support AWS VPN connections?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
What would I need Remote Connection Wipe for?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Which Mac VPN client is the most reliable?
Where can I manage my VPN Tracker accounts?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
How does Personal Safe deal with data conflicts?
How to Check if Your SonicWALL VPN Configuration Was Stolen
What is Personal Safe? Why should I use Personal Safe?
How do I use VPN Tracker to connect to a server?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
What is a purchasing account?
Connection Safe "could not be downloaded" error
Error: System Extension - app must be in Applications?
What are TeamCloud Groups?
How to Fix the Error: Unable to Add VPN Configuration
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Which is faster: IPSec or SSL VPN?
Can you guarantee that VPN Tracker will work in my network?
My DNS is not working correctly when I check it with NSLookup and other tools
My credit card payment was denied?
Do I need to replace my macOS Server to get my VPN working again
Why am I getting an "Update error" message?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
VPN Tracker 365: Constantly improving
Backend components failed to install. What can I do?
What to do if WireGuard won’t open on Mac?
What Caused the SonicWall Cloud Backup Breach?
What ist XAUTH? What do I have to enter there?
How do I fix issues with random MAC Addresses under macOS Sequoia
I can't sign in – "Authorization failed"
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Do you offer monthly VPN Tracker 365 plans?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
My Personal Safe has a download error, how can I fix it?
Looking for your invoice?
My VPN stopped working after updating to macOS 26 – what can I do?
FortiGate: Should I Use IPsec or SSL-VPN?
How do I change the language settings of my software?
TeamCloud settings
My VPN connection isn’t working over my TP-Link router at home
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
Why can't I authorize VPN Tracker in System Preferences?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
What’s the difference between Fortinet SSL VPN and IPsec?
What Should SonicWALL Administrators Do After the Leak?
Were All SonicWall Customers Affected by the Data Leak?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Should I migrate away from macOS Server VPN
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
There was an issue decrypting this connection
Why is it so important that a certificate is stored correctly on the VPN gateway?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Can I use different versions of VPN Tracker on the same Mac?
How can I fix macOS Server VPN not working errors on macOS 26
How do I get system log messages?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Does VPN Tracker support all major VPN protocols?
How do I import Tunnelblick connections into VPN Tracker for Mac?
How can I activate automatic renewals?
I can't complete my order via credit card
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Accounting: Accessing backups
I'm getting a Keychain error message when signing in
Do I need VPN Tracker Pro?
Can I share VPN Shortcuts with my team?
Are SonicWall SSLVPN Devices Compromised in the Breach?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
I forgot my equinux ID and/or password. What's next?
Is there a free trial for VPN Tracker?
What are the phases in IKEv2?
How can I connect to a Cisco VPN?
My password is being rejected in the application, but it works on your website?
Connection Drops during Rekeying using TCP with OpenVPN connections
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
My renewal is failing due to a card decline. What can I do?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Where are VPN Tracker's log files?
Is WireGuard compatible with MacBook?
Can I use certificates or smart cards in VPN Tracker?
How do I access files over VPN on a Mac?
How to Manage SonicWALL PSK Updates Across All VPN Users
Why may an IKEv2 VPN connection suddenly fail to connect?
What do I need to use 2FA for my VPN connection?
What should I do if Fortinet SSL VPN is not working on Mac?
Why can't I assign myself an IP address that lies within the remote network?
What is DynDNS or DDNS and why do I need this for my VPN connection?
Why does my Internet stop working after connecting to my VPN?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
Why has the lifetime of certificates been shortened further and further in recent years?
Is there a WireGuard® app for Mac?
Does VPN Tracker support XAUTH?
Who should test pre-release versions?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
How to migrate a Windows PPTP VPN connection to a Mac
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
Is it possible to use VPN Tracker with a 64 bit Kernel?
How do I set up a VPN connection to my Sophos XG Firewall?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
What is the Pre-Shared key and how do I get it?
How do I remove the VPN Tracker System Extension?
Is there a deadline for canceling my subscription if I wish to opt out?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Can I undo Remote Connection Wipe?
How can I use only a specific network for my connection?
Which VPN Protocols does VPN Tracker support?
Is the equinux Online Store secure?
System Components can't be loaded?
Does VPN Tracker for Mac support the latest macOS version?
What is a VPN?
How do I upgrade my VPN Tracker edition to Pro or VIP?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
How to set 'Use default gateway for remote network' for VPN on a Mac
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
How can I upgrade to the latest VPN Tracker version?
How do I share a connection using TeamCloud
Can VPN Tracker replace my Windows VPN client?
Why can't I connect to my Fortigate device if XAUTH is enabled?
How can I save a connection in my Personal Safe?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
Legacy VPN Tracker products: End-of-support
Why does my SonicWall SCP connection time out even though the gateway is running?
VPN Tracker Enterprise Rollout
How can I remove a device from my account?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
How secure is TeamCloud?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
Is VPN Tracker PCI DSS compliant?
Is IKEv1 insecure?
How do I change my Team Name?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
What is VPN Tracker?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
How does the order process work?
I don't want to renew my VPN Tracker plan, what do I have to do?
I changed my password and now get an error message when I try to use my Personal Safe
How can I cancel my VPN Tracker renewal?
macOS 13.4 Support Note
What’s the difference between DPD and IKE Keep-Alive?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
Which file formats can be imported with VPN Tracker?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
How do I get my free session?
How do I make all traffic go through the VPN tunnel?
Does all network traffic go trough the VPN tunnel after the connection has been established?
I've already purchased but want to change to a different license
Where can I enter the username I received from my network administrator?
How to connect to a company VPN
When will VPN Tracker for Windows be available?
Are SonicWALL Firewalls Still Safe After the Data Breach?
How can I save my password for Cisco AnyConnect VPN client?
Is setting up my connection on my.vpntracker secure?
Why am I being asked for a password in VPN Tracker?
Does VPN Tracker support SSL VPN?
Why do I have to confirm the VPN gateway certificate every time?
What is a Hash Mismatch?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Download warning in Safari?
I cannot edit a connection that was shared with me
Can you help me set up a VPN connection?
How can I move my VPN connections to a new Mac?
What is a VPN Tracker?
I am working from home. How do I use VPN to connect my Mac to my office network?
Can I continue using VPN Tracker 365 after the expiration of my term?
Does VPN Tracker support OpenVPN connections?
I've lost my equinux ID or my password!
Can I use VPN Tracker in a zero-trust or hybrid work environment?
I don't see "Allow" for the System Extension in System Preferences
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
How can I consolidate VPN Tracker 365 licenses?
Is Fortinet getting rid of SSL VPN?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
How can I remove a payment method?
How to resolve Personal Safe Errors
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Can I use VPN Tracker on both Mac and iOS?
When logging in, I get the error "License fetch failed"
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
How does VPN Tracker handle dropped connections?
What plan do I need for Remote Connection Wipe?
Transferring VPN connections and shortcuts from your reseller account to your personal account
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
How can I recover a deleted Keychain or missing passwords on macOS?
How to configure WireGuard on Mac?
What is SonicWALL Simple Client Provisioning?
What will happen in the free session?
Can I get real-time support while testing VPN Tracker?
Does VPN Tracker work on PC?
What is the difference between VPN Tracker and SonicWALL VPN clients?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Why is VPN Tracker prompting me for user login credentials on each connect?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Should I switch from FortiClient to VPN Tracker?
How many connections can I save in my Personal Safe?
Join a VPN Tracker 365 team
Can you help me set up a VPN connection for my TP-Link SafeStream router?
How can I update VPN Tracker to the latest version?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
How Did Hackers Access SonicWall Firewall Configuration Files?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Is VPN Tracker compatible with M1 and M2 Macs?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
How do I perform a force quit on the Mac?
Can I still use DES or 3DES with IKEv2 on macOS 26?
How can I record network traffic?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
How do I cancel my VPN Tracker trial?
Can I use WireGuard on macOS with FritzBox?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
How do renewals of my VPN Tracker 365 plans work?
My VPN Tracker plan expired. How can I renew it?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Which VPN Tracker edition do I need to buy now?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
What is Corporate Branding and how can I set it up?
How can I update my credit card details?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Why am I experiencing DNS issues in Firefox when connected to VPN?
How many VPN Tracker licenses do I need?
Can I configure WireGuard connections with 2-Factor Authentication?
Which WatchGuard Routers are supported and tested with VPN Tracker?
Will I be charged a fee when starting a trial license?
Are there any known issues connecting to SideWinder VPN gateways?
SonicWALL VPN Connection Not Working suddenly: What to Do
How do I create a VPN on Mac?
Can the FritzBox use IKEv2?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
If I have entered my settings in the demo version, will I keep them when I activate my license?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
Can I connect to PPTP VPN in VPN Tracker?
How can I enable Cookies on my System?
What is VPN Tracker World Connect?
Why are my VPN connections disconnected when my computer goes to sleep?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Which ZyXEL Routers are supported and tested with VPN Tracker?
VPN Tracker Connection Checker - What Do the Results Mean?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
How can I hide old error messages in VPN Tracker?
Can I use VPN Tracker on my iPad or iPhone?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Do I need to reconfigure my firewall or VPN gateway?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
What forms of payment do you accept?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Mac OS X: VPN Tunnel Setup
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
When should I enable DPD in VPN Tracker?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
How can I improve VPN Tracker's connection speed?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
How can I create a quote for VPN Tracker?
Does VPN Tracker support Fortinet SSL VPN on macOS?
How can I sort my VPN connections?
Will all of my previous connections and settings be migrated when I upgrade?
How do I set up VPN Tracker Team Management?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
Does VPN Tracker support 2-factor authentication?
How do I connect to Fortinet SSL VPN on Mac?
How can I use VPN Tracker and my regular internet connection at the same time?
What is Fortinet SSL VPN MAC address authentication?
I'm having trouble receiving the invitation emails for a VPN tracker team.
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
I'm having trouble signing in with two-factor authentication (2FA)
I cannot connect to my SonicWall SSL gateway. What can I do?
How to set up WireGuard on macOS?
Is 2FA available for my account?
Why is file access so much slower over VPN?
Can I install VPN Tracker using brew / homebrew via terminal?
How does VPN Tracker 365 differ from free Mac VPN clients?
Is it possible to activate Family Sharing for VPN Tracker?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
VPN Tracker 9 can't sign in?
I updated VPN Tracker and my connection has stopped working
My SonicWall connection fails with “Negotiation Failed (PPP)”
What do the different roles in my.vpntracker do?
Can I contact you if I need help?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
How do I set up WireGuard on a Mac?
Why is VPN Tracker asking me to install a Network Extension?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Does VPN Tracker support NAT-Traversal?
OpenVPN connection works in general but disconnects after a while
How can a setup a host to everywhere connection with my Linksys Router?
How do I remove the administrator role from a VPN Tracker team member?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Is SecuExtender available for macOS or do I need an alternative?
How do I invite a new team member?
Why is VPN Tracker not connecting to my IKEv2 VPN?
Set up a VPN connection on Mac
My Connections do not update from my Personal Safe after logging in on my Mac.
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
VPN Tracker 6: Internet connection blocking VPN connections?
How do I change a team member's role in VPN Tracker?
How can I verify the authenticity of my VPN Tracker download?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
How can I start a VPN Tracker trial?
Can I renew my VPN Tracker licenses early?
Can I use Fortinet SSL VPN MAC address filtering?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
How do I make a team member an administrator in VPN Tracker?
Will I get a partial refund if I decide I want to opt out of my subscription?
Which countries can I connect to with VPN Tracker World Connect?
I'm having disconnections with my OpenVPN connection. What can I do?
Which VPN protocols typically require individual access?
What is the difference between the Import password and the unlock password for the connection?
Where can I manage my VPN Tracker Plans?
Why should I set up a VPN Tracker team?
Can you help me set up a VPN connection for SonicWALL TZ series?
How can I purchase VPN Tracker via bank transfer?
How do I install a Linux VPN on my Mac?
How can I set up an OpenVPN connection on my Mac or iPhone?
How can I verify my email address to start using VPN Tracker 365?
What should I do if Fortinet SSL VPN is not working on Mac?
Which EAP authentification methods does VPN Tracker support for IKEv2?
How many connections can I save in TeamCloud?
How can I show missing VPN configuration options in VPN Tracker?
Does VPN Tracker support SSL connections?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Can I use my software on multiple computers?
How do I allow VPN Tracker’s system extensions via MDM?
What is an IKEv2 VPN?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Why does my OpenVPN 2FA login fail even though my password is correct?
How can I resize the VPN Tracker window?
Which VPN protocols does VPN Tracker for iOS support?
Is the consulting session really free?
My credit card is not being accepted. What can I do?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Where can I assign my team members a VPN Tracker plan?
What information do I need to set up a Linux VPN connection on Mac?
How can I buy additional VPN Tracker licenses for my team?
I need more time. Can I book more sessions?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Importing existing VPN Connections from your Mac
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
How to enter multiple networks for Traffic Control
Is there a central management option for teams?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Which ports does IKEv2 use?
When will VPN Tracker for iOS be available?
Can I be a member of multiple VPN Tracker teams at the same time?
How do I invite equinux Support to my team?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
How do I set up a VPN Shortcut?
Why does the school VPN work on another device but not on my Mac?
How do I add an app into my Applications folder?
How can I set up two-factor authentication for my VPN Tracker account?
What is the best Mac VPN Client?
Why do businesses need VPN Tracker when switching to Mac?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Can I connect to my SonicWALL SSL VPN on my iPhone?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
How do I download VPN Tracker for Mac?
Which iOS versions are compatible with VPN Tracker?
What is SSL VPN in FortiGate?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Why are VPN instructions different for Windows and Mac?
How do I assign a team member a license?
Can I install WireGuard without the Mac App Store?
Is there a free SSL VPN client for Mac?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
Can I connect to WireGuard VPN?
Is IKEv2 a secure VPN protocol?
Which VPN Tracker plans support Fortinet SSL VPN?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Which IPsec/IKEv1 engine should I use?
Why can't I see our TeamCloud connection?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
Who has access to the VPN connections I save in TeamCloud?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
What can I use my free session for?
How can I invite VPN Tracker Support to my team?
How can I connect to a WireGuard® VPN server?
Does VPN Tracker support DPD?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Which VPN details does school IT need to provide for VPN Tracker?
How do I set up school VPN access on Mac?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
How do I remove a license from my VPN Tracker plan?
What is the difference between SecuExtender and VPN Tracker on Mac?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Does VPN Tracker support SSTP?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Why does my UniFi OpenVPN connection stop working after a server update?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe