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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions
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How do I activate my VPN Tracker license?
Is my VPN gateway compatible with VPN Tracker?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Which software could be responsible for VPN Tracker not working properly on my system?
Why doesn't my certificate show up in the "Local Certificate" list?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
What is a VPN connection?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
How do I make all traffic go through the VPN tunnel?
Can I consolidate licenses from two separate accounts?
Connection Safe "could not be downloaded" error
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
What’s the difference between DPD and IKE Keep-Alive?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
I have a PPTP connection setup and can not connect. What can I do?
I forgot my equinux ID and/or password. What's next?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Why is it so important that a certificate is stored correctly on the VPN gateway?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Unrecognized charge from equinux
I’m having issues with a Cisco AnyConnect gateway. What can I do?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
Which WireGuard client can I use on Mac?
What to do if WireGuard won’t open on Mac?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
I can't sign in – "Authorization failed"
What is a good way to benchmark VPN throughput?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
My VPN connection isn’t working over my TP-Link router at home
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
What’s the difference between Fortinet SSL VPN and IPsec?
What is a "Peer Hangup" error?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
My VPN stopped working after updating to macOS 26 – what can I do?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
VPN Tracker Connection Checker - What Do the Results Mean?
My L2TP connection is giving a socket error message
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
I got a "Legacy System Extension" warning?
I am getting the error: "PPTP connect errno = 61 Connection refused"
What is a good SecuExtender alternative for Mac if my school uses Windows?
TeamCloud is displaying an "unknown download error"
I want to transfer my license to another person. How can I do that?
How much does TeamCloud cost?
Does VPN Tracker support virtual machines (VMs)?
Does VPN Tracker support 2-factor authentication?
What is an equinux ID?
How can I get access to Nightly updates for VPN Tracker 365?
Is setting up my connection on my.vpntracker secure?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
Is VPN Tracker PCI DSS compliant?
What is the Pre-Shared key and how do I get it?
How to Fix the Error: Unable to Add VPN Configuration
I accidentally deleted or changed my VPN connection? Where can I access backups?
What’s the best alternative VPN client for macOS Tahoe?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Why do I have to submit my email address to download software?
How can I consolidate VPN Tracker 365 licenses?
Where can I manage my VPN Tracker accounts?
How do I fix issues with random MAC Addresses under macOS Sequoia
Which Mac VPN client is the most reliable?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
How do I change the language settings of my software?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
I can’t remove a member from my team
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
Looking for your invoice?
Which IPSec algorithms were removed in macOS Tahoe?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
What is a VPN?
Why does my Internet stop working after connecting to my VPN?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Why are my VPN connections disconnected when my computer goes to sleep?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
How can I get access to Beta updates for VPN Tracker 365?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
My Office network uses the same IP range as my home network. What can I do?
I am seeing a message "account locked for security reasons"?
Does VPN Tracker support all major VPN protocols?
Backend components are disabled in the system. How can I enabled them again?
Feedback helps!
Why do I have to confirm the VPN gateway certificate every time?
macOS is saying a System Extension is blocked?
I don't see "Allow" for the System Extension in System Preferences
Which is faster: IPSec or SSL VPN?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Why has the lifetime of certificates been shortened further and further in recent years?
What forms of payment do you accept?
Connection Drops during Rekeying using TCP with OpenVPN connections
How can I update the address or email address of my equinux ID?
Download warning in Safari?
I'm given a 'Server Certificate error' during Activation?
How can I save a connection in my Personal Safe?
Does FortiClient VPN work on Mac?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Why can't I assign myself an IP address that lies within the remote network?
Why is VPN Tracker permanently prompting me to install an update?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Where can I download WireGuard for Mac?
What additional settings are available for connections to Cisco devices?
My password is being rejected in the application, but it works on your website?
Why is VPN Tracker asking me to install a Network Extension?
My SonicWall connection fails with “Negotiation Failed (PPP)”
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
Is Fortinet getting rid of SSL VPN?
How can I use only a specific network for my connection?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Transferring VPN connections and shortcuts from your reseller account to your personal account
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
How to set 'Use default gateway for remote network' for VPN on a Mac
Can I use VPN Tracker on my iPad or iPhone?
When logging in, I get the error "License fetch failed"
What to do if "Shimo 5 can't be opened"
Can I use WireGuard on macOS with FritzBox?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
How do I get system log messages?
I cannot connect to my SonicWall SSL gateway. What can I do?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
What is Personal Safe? Why should I use Personal Safe?
How do I allow VPN Tracker’s system extensions via MDM?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
My Personal Safe has a download error, how can I fix it?
Does VPN Tracker for Mac support the latest macOS version?
My DNS is not working correctly when I check it with NSLookup and other tools
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
TeamCloud settings
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
I changed my password and now get an error message when I try to use my Personal Safe
How secure is TeamCloud?
Does VPN Tracker work on Macs with Apple M2 chips?
What is DynDNS or DDNS and why do I need this for my VPN connection?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
How can I record network traffic?
Why am I being asked for a password in VPN Tracker?
How can I disable SSL VPN on FortiGate?
Why is VPN Tracker prompting me for user login credentials on each connect?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Why am I getting an "Update error" message?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
How to Check if Your SonicWALL VPN Configuration Was Stolen
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
I've already purchased but want to change to a different license
Can you help me set up a VPN connection?
How can I move my VPN connections to a new Mac?
Were All SonicWall Customers Affected by the Data Leak?
System Components can't be loaded?
I've lost my equinux ID or my password!
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
What Should SonicWALL Administrators Do After the Leak?
What hardware do I need for a VPN?
How to Manage SonicWALL PSK Updates Across All VPN Users
VPN Tracker Enterprise Rollout
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Does VPN Tracker 365 offer team and consulting features?
What is SonicWALL Simple Client Provisioning?
Importing existing VPN Connections from your Mac
Can you guarantee that VPN Tracker will work in my network?
VPN Tracker 365: Constantly improving
How do I take a screenshot on the Mac?
My VPN Tracker plan expired. How can I renew it?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Do L2TP connections support 2-Factor Authentication?
How do I set up VPN Tracker Team Management?
Who should test pre-release versions?
What is a VPN Tracker?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
How can I upgrade to the latest VPN Tracker version?
I can't complete my order via credit card
What are the system requirements for VPN Tracker?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
I'm getting a Keychain error message when signing in
How does Personal Safe deal with data conflicts?
How can I remove a device from my account?
How can I cancel my VPN Tracker renewal?
How can I resize the VPN Tracker window?
Can I connect to WireGuard VPN?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Why can't I connect to my Fortigate device if XAUTH is enabled?
SonicWALL VPN Connection Not Working suddenly: What to Do
Is VPN Tracker compatible with M1 and M2 Macs?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
How do I upgrade my VPN Tracker edition to Pro or VIP?
Using VPN Tracker in teams
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
How can I verify the authenticity of my VPN Tracker download?
Error: System Extension - app must be in Applications?
Is SecuExtender available for macOS or do I need an alternative?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
Was ist die sicherste VPN-Verbindung?
How do I invite a new team member?
What are VPN Shortcuts?
Why should I set up a VPN Tracker team?
How can I uninstall VPN Tracker 365?
Does VPN Tracker for Mac support macOS Sequoia?
Why can't I authorize VPN Tracker in System Preferences?
Is there a deadline for canceling my subscription if I wish to opt out?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
How do I use VPN Tracker to connect to a server?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Do I need to replace my macOS Server to get my VPN working again
Can I use my software on multiple computers?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Can I share VPN Shortcuts with my team?
What is a Hash Mismatch?
I am connected to a VPN server but can't access regional content. What should I do?
Why is file access so much slower over VPN?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Can I configure WireGuard connections with 2-Factor Authentication?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
What would I need Remote Connection Wipe for?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
How do I remove the administrator role from a VPN Tracker team member?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
Are SonicWall SSLVPN Devices Compromised in the Breach?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
How do I change a team member's role in VPN Tracker?
Can I continue using VPN Tracker 365 after the expiration of my term?
How do I remove the VPN Tracker System Extension?
How can I connect to a Cisco VPN?
Can I use certificates or smart cards in VPN Tracker?
My credit card payment was denied?
How Did Hackers Access SonicWall Firewall Configuration Files?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
Accounting: Accessing backups
What is VPN Tracker?
How can I remove a payment method?
How to connect to a company VPN
Where can I enter the username I received from my network administrator?
How do I make a team member an administrator in VPN Tracker?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
What is VPN Tracker World Connect?
My Connections do not update from my Personal Safe after logging in on my Mac.
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Alternative to Shimo?
How do I get my activation code?
Can I use VPN Tracker on both Mac and iOS?
Are SonicWALL Firewalls Still Safe After the Data Breach?
Do you offer monthly VPN Tracker 365 plans?
Which VPN Protocols does VPN Tracker support?
Does VPN Tracker support AWS VPN connections?
Where can I manage my VPN Tracker Plans?
What do I need to use 2FA for my VPN connection?
Which WatchGuard Routers are supported and tested with VPN Tracker?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
FortiGate: Should I Use IPsec or SSL-VPN?
What Caused the SonicWall Cloud Backup Breach?
How does VPN Tracker 365 differ from free Mac VPN clients?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
When should I enable DPD in VPN Tracker?
What Data Was Exposed in the SonicWALL VPN Breach?
How can I enable Cookies on my System?
Does VPN Tracker support XAUTH?
Does VPN Tracker support NAT-Traversal?
There was an issue decrypting this connection
Why does my SonicWall SCP connection time out even though the gateway is running?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Can I use Fortinet SSL VPN MAC address filtering?
Do I need VPN Tracker Pro?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
What will happen in the free session?
How can I activate automatic renewals?
How can I set up a SonicWALL SSL VPN connection on my Mac?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Can I contact you if I need help?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
How can a setup a host to everywhere connection with my Linksys Router?
My credit card is not being accepted. What can I do?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
What is SSL VPN in FortiGate?
How can I update my credit card details?
How do I set up a VPN connection to my Sophos XG Firewall?
How can I invite VPN Tracker Support to my team?
How can I improve VPN Tracker's connection speed?
How can I update VPN Tracker to the latest version?
Can the FritzBox use IKEv2?
Can I be a member of multiple VPN Tracker teams at the same time?
How can I use VPN Tracker and my regular internet connection at the same time?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
Which VPN Tracker edition do I need to buy now?
What is the difference between the Import password and the unlock password for the connection?
OpenVPN connection works in general but disconnects after a while
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
How can I recover a deleted Keychain or missing passwords on macOS?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Where are VPN Tracker's log files?
What are the phases in IKEv2?
How do I access files over VPN on a Mac?
Why can't I see our TeamCloud connection?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
What should I do if Fortinet SSL VPN is not working on Mac?
My renewal is failing due to a card decline. What can I do?
Which VPN Tracker plans support Fortinet SSL VPN?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Does VPN Tracker support SSL VPN?
When will VPN Tracker for iOS be available?
Is there a central management option for teams?
macOS 13.4 Support Note
If I change the password for the VPN Tracker admin console, will it affect the end users?
Is there a free trial for VPN Tracker?
How do I install a Linux VPN on my Mac?
What do the different roles in my.vpntracker do?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
How can I connect to a WireGuard® VPN server?
I updated VPN Tracker and my connection has stopped working
How do renewals of my VPN Tracker 365 plans work?
I have an older license and a new license, why are the prices different?
Which ZyXEL Routers are supported and tested with VPN Tracker?
I am working from home. How do I use VPN to connect my Mac to my office network?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Legacy VPN Tracker products: End-of-support
Will I get a partial refund if I decide I want to opt out of my subscription?
Is there a free SSL VPN client for Mac?
How do I invite equinux Support to my team?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Where can I assign my team members a VPN Tracker plan?
Are there any known issues connecting to SideWinder VPN gateways?
How can I set up an OpenVPN connection on my Mac or iPhone?
Is IKEv2 a secure VPN protocol?
Set up a VPN connection on Mac
Can you help me set up a VPN connection for SonicWALL TZ series?
How do I set up a PPTP connection with VPN Tracker?
How do I change my Team Name?
Can I use different versions of VPN Tracker on the same Mac?
How do I add an app into my Applications folder?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
Does VPN Tracker support OpenVPN connections?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
How to configure WireGuard on Mac?
Mac OS X: VPN Tunnel Setup
Backend components failed to install. What can I do?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
What are TeamCloud Groups?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
I cannot edit a connection that was shared with me
Will I be charged a fee when starting a trial license?
What is Fortinet SSL VPN MAC address authentication?
Does VPN Tracker support Fortinet SSL VPN on macOS?
Who has access to the VPN connections I save in TeamCloud?
Which routers can I connect to with VPN Tracker?
How can I hide old error messages in VPN Tracker?
I need more time. Can I book more sessions?
Which countries can I connect to with VPN Tracker World Connect?
Does all network traffic go trough the VPN tunnel after the connection has been established?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
How do I perform a force quit on the Mac?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
How can I sort my VPN connections?
How do I get my free session?
How many VPN Tracker licenses do I need?
Why are VPN instructions different for Windows and Mac?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Can I install WireGuard without the Mac App Store?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
How can I fix macOS Server VPN not working errors on macOS 26
What is the difference between VPN Tracker and SonicWALL VPN clients?
Is IKEv1 insecure?
How do I download VPN Tracker for Mac?
How do I set up school VPN access on Mac?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Does VPN Tracker support SSL connections?
Is there a WireGuard® app for Mac?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
If I have entered my settings in the demo version, will I keep them when I activate my license?
Can I connect to PPTP VPN in VPN Tracker?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
How can I buy additional VPN Tracker licenses for my team?
Why do businesses need VPN Tracker when switching to Mac?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
How can I verify my email address to start using VPN Tracker 365?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
What is a purchasing account?
I'm having trouble signing in with two-factor authentication (2FA)
Why may an IKEv2 VPN connection suddenly fail to connect?
Can I connect to my SonicWALL SSL VPN on my iPhone?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Why is VPN Tracker not connecting to my IKEv2 VPN?
How do I cancel my VPN Tracker trial?
What is Dead Peer Detection (DPD)?
Should I switch from FortiClient to VPN Tracker?
How does VPN Tracker handle dropped connections?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Why am I experiencing DNS issues in Firefox when connected to VPN?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
How many connections can I save in TeamCloud?
Is 2FA available for my account?
What is the difference between SecuExtender and VPN Tracker on Mac?
How can I save my password for Cisco AnyConnect VPN client?
How do I create a VPN on Mac?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Can I get real-time support while testing VPN Tracker?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Can I renew my VPN Tracker licenses early?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
What plan do I need for Remote Connection Wipe?
How do I share a connection using TeamCloud
What is the best Mac VPN Client?
What information do I need to set up a Linux VPN connection on Mac?
I'm having disconnections with my OpenVPN connection. What can I do?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
How can I create a quote for VPN Tracker?
How to set up WireGuard on macOS?
I'm having trouble receiving the invitation emails for a VPN tracker team.
Join a VPN Tracker 365 team
How can I purchase VPN Tracker via bank transfer?
Which EAP authentification methods does VPN Tracker support for IKEv2?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Do I need to reconfigure my firewall or VPN gateway?
What should I do if Fortinet SSL VPN is not working on Mac?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Which IPsec/IKEv1 engine should I use?
How do I set up WireGuard on a Mac?
What is an IKEv2 VPN?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Which VPN protocols does VPN Tracker for iOS support?
Does VPN Tracker support DPD?
Is WireGuard compatible with MacBook?
I don't want to renew my VPN Tracker plan, what do I have to do?
Which iOS versions are compatible with VPN Tracker?
Which ports does IKEv2 use?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
How to resolve Personal Safe Errors
Will all of my previous connections and settings be migrated when I upgrade?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
How do I connect to Fortinet SSL VPN on Mac?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
What ist XAUTH? What do I have to enter there?
Can VPN Tracker replace my Windows VPN client?
What is Corporate Branding and how can I set it up?
How to enter multiple networks for Traffic Control
Why does my OpenVPN 2FA login fail even though my password is correct?
How can I set up two-factor authentication for my VPN Tracker account?
How do I assign a team member a license?
Why does the school VPN work on another device but not on my Mac?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
How does the order process work?
Does VPN Tracker work on PC?
Is the equinux Online Store secure?
How do I set up a VPN Shortcut?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
What can I use my free session for?
Which VPN details does school IT need to provide for VPN Tracker?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
How many connections can I save in my Personal Safe?
VPN Tracker 6: Internet connection blocking VPN connections?
Does VPN Tracker support SSTP?
VPN Tracker 9 can't sign in?
Which file formats can be imported with VPN Tracker?
How to migrate a Windows PPTP VPN connection to a Mac
Do I need the official Fortinet VPN client (FortiClient) for Mac?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
How can I show missing VPN configuration options in VPN Tracker?
How can I start a VPN Tracker trial?
Is the consulting session really free?
How do I remove a license from my VPN Tracker plan?
Should I migrate away from macOS Server VPN
Can I install VPN Tracker using brew / homebrew via terminal?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Can I undo Remote Connection Wipe?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Is it possible to activate Family Sharing for VPN Tracker?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe