Contact us - how can we help you?
equinux has sales support representatives available weekdays from 3am until 12pm Eastern Standard Time (EST).
For VPN Tracker customers, we have technical support available until 3pm EST on Tuesdays and Thursdays.
Support days and times may be subject to change.
By Chat (AIM)
If you see us logged in feel free to initiate a dialogue and we will do our best to help.
- To check if an equinux technician is available, look for equinuxSupport.
- For any sales related issues, look for equinuxSales.
By Mail
We have offices in both the US and in Germany; don't hesitate to contact us.
| equinux USA, Inc. 100 Produce Ave. Suite L South San Francisco, CA 94080 USA |
equinux Aktiengesellschaft Informationstechnologien Kirschstr. 35 80999 Munich Germany |
By Telephone
If you have questions that you feel can not be adequately answered via email or would like to speak to a live support representative, give us a call.
| From USA and Canada (Toll-Free) | 1-888-equinux (378-4689) |
| From other countries | +49-89-520 465-280 |
| From Germany | 089-520465-220 |
By Fax
Our faxlines are available 24/7.
| From USA and Canada (Toll-Free) | 1-800-592-0069 |
| From other countries | +49-89-520465-299 |
| From Germany | 089-520465-299 |
