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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
Why are my VPN connections disconnected when my computer goes to sleep?
I don't see "Allow" for the System Extension in System Preferences
Which software could be responsible for VPN Tracker not working properly on my system?
Why is file access so much slower over VPN?
Which Mac VPN client is the most reliable?
Is IKEv1 insecure?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Is the consulting session really free?
I got a "Legacy System Extension" warning?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
TeamCloud is displaying an "unknown download error"
Connection Safe "could not be downloaded" error
I can't sign in – "Authorization failed"
What is the Pre-Shared key and how do I get it?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
What should I do if Fortinet SSL VPN is not working on Mac?
Can I share VPN Shortcuts with my team?
Can you help me set up a VPN connection?
How do I change my Team Name?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
What is VPN Tracker?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
Does VPN Tracker support all major VPN protocols?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
How does VPN Tracker 365 differ from free Mac VPN clients?
Is VPN Tracker PCI DSS compliant?
How do I set up a VPN Shortcut?
How can I connect to a WireGuard® VPN server?
Can you help me set up a VPN connection for SonicWALL TZ series?
What to do if "Shimo 5 can't be opened"
How to Manage SonicWALL PSK Updates Across All VPN Users
Does VPN Tracker support DPD?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Does VPN Tracker support AWS VPN connections?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Is my VPN gateway compatible with VPN Tracker?
How can I remove a device from my account?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
How do I take a screenshot on the Mac?
Do you offer monthly VPN Tracker 365 plans?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
How to Fix the Error: Unable to Add VPN Configuration
I'm having disconnections with my OpenVPN connection. What can I do?
Which ZyXEL Routers are supported and tested with VPN Tracker?
How can I improve VPN Tracker's connection speed?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
How do I install a Linux VPN on my Mac?
How to enter multiple networks for Traffic Control
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
TeamCloud settings
When should I enable DPD in VPN Tracker?
Can I be a member of multiple VPN Tracker teams at the same time?
How to resolve Personal Safe Errors
Does all network traffic go trough the VPN tunnel after the connection has been established?
My VPN stopped working after updating to macOS 26 – what can I do?
How can I resize the VPN Tracker window?
What forms of payment do you accept?
Why does my Internet stop working after connecting to my VPN?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
I'm having trouble signing in with two-factor authentication (2FA)
How can I get access to Beta updates for VPN Tracker 365?
My DNS is not working correctly when I check it with NSLookup and other tools
My VPN connection isn’t working over my TP-Link router at home
What should I do if Fortinet SSL VPN is not working on Mac?
My SonicWall connection fails with “Negotiation Failed (PPP)”
What do I need to use 2FA for my VPN connection?
Which VPN protocols typically require individual access?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
What to do if WireGuard won’t open on Mac?
Where can I enter the username I received from my network administrator?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Why do I have to confirm the VPN gateway certificate every time?
How do I make a team member an administrator in VPN Tracker?
What’s the difference between DPD and IKE Keep-Alive?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Is Fortinet getting rid of SSL VPN?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
Do I need to reconfigure my firewall or VPN gateway?
Can the FritzBox use IKEv2?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
What is the difference between VPN Tracker and SonicWALL VPN clients?
Which IPsec/IKEv1 engine should I use?
What plan do I need for Remote Connection Wipe?
Should I switch from FortiClient to VPN Tracker?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Why are VPN instructions different for Windows and Mac?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
Which routers can I connect to with VPN Tracker?
What ist XAUTH? What do I have to enter there?
Can I continue using VPN Tracker 365 after the expiration of my term?
What is the difference between SecuExtender and VPN Tracker on Mac?
Where are VPN Tracker's log files?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
How do I make all traffic go through the VPN tunnel?
What is DynDNS or DDNS and why do I need this for my VPN connection?
What is Personal Safe? Why should I use Personal Safe?
How do I invite a new team member?
Error: System Extension - app must be in Applications?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Can I use Fortinet SSL VPN MAC address filtering?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
What is a "Peer Hangup" error?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
VPN Tracker Connection Checker - What Do the Results Mean?
I've lost my equinux ID or my password!
How much does TeamCloud cost?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
Which ports does IKEv2 use?
Backend components failed to install. What can I do?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
I can’t remove a member from my team
I cannot connect to my SonicWall SSL gateway. What can I do?
How can I use only a specific network for my connection?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
How can I update the address or email address of my equinux ID?
Can I install WireGuard without the Mac App Store?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
How to migrate a Windows PPTP VPN connection to a Mac
What is a VPN?
My password is being rejected in the application, but it works on your website?
Unrecognized charge from equinux
Which file formats can be imported with VPN Tracker?
How do I remove the VPN Tracker System Extension?
How can I uninstall VPN Tracker 365?
macOS 13.4 Support Note
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
Why can't I see our TeamCloud connection?
I changed my password and now get an error message when I try to use my Personal Safe
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
I'm having trouble receiving the invitation emails for a VPN tracker team.
How can I enable Cookies on my System?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
How can I update VPN Tracker to the latest version?
How can I disable SSL VPN on FortiGate?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
My renewal is failing due to a card decline. What can I do?
Can I use my software on multiple computers?
What are VPN Shortcuts?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Is it possible to use VPN Tracker with a 64 bit Kernel?
How do I create a VPN on Mac?
How many connections can I save in TeamCloud?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
I don't want to renew my VPN Tracker plan, what do I have to do?
What is a VPN connection?
Does VPN Tracker support OpenVPN connections?
Does VPN Tracker support XAUTH?
How to configure WireGuard on Mac?
I'm given a 'Server Certificate error' during Activation?
Can I configure WireGuard connections with 2-Factor Authentication?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
How do I allow VPN Tracker’s system extensions via MDM?
Can I connect to my SonicWALL SSL VPN on my iPhone?
Can you guarantee that VPN Tracker will work in my network?
How can I buy additional VPN Tracker licenses for my team?
System Components can't be loaded?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Legacy VPN Tracker products: End-of-support
macOS is saying a System Extension is blocked?
VPN Tracker 6: Internet connection blocking VPN connections?
How can I save a connection in my Personal Safe?
What is a Hash Mismatch?
How can I set up two-factor authentication for my VPN Tracker account?
What hardware do I need for a VPN?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Is there a free trial for VPN Tracker?
Why doesn't my certificate show up in the "Local Certificate" list?
OpenVPN connection works in general but disconnects after a while
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
Accounting: Accessing backups
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
Which WatchGuard Routers are supported and tested with VPN Tracker?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
How many connections can I save in my Personal Safe?
How can I use VPN Tracker and my regular internet connection at the same time?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Why has the lifetime of certificates been shortened further and further in recent years?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
Can I use VPN Tracker on my iPad or iPhone?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Does VPN Tracker work on PC?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
How do I set up a VPN connection to my Sophos XG Firewall?
What additional settings are available for connections to Cisco devices?
I cannot edit a connection that was shared with me
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
What is an equinux ID?
What would I need Remote Connection Wipe for?
What is the difference between the Import password and the unlock password for the connection?
There was an issue decrypting this connection
What’s the difference between Fortinet SSL VPN and IPsec?
How do I get my activation code?
How to Check if Your SonicWALL VPN Configuration Was Stolen
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
How do I add an app into my Applications folder?
Why am I getting an "Update error" message?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Join a VPN Tracker 365 team
My Office network uses the same IP range as my home network. What can I do?
Is IKEv2 a secure VPN protocol?
When will VPN Tracker for iOS be available?
Which iOS versions are compatible with VPN Tracker?
Is the equinux Online Store secure?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
Why can't I assign myself an IP address that lies within the remote network?
Looking for your invoice?
Why can't I connect to my Fortigate device if XAUTH is enabled?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
SonicWALL VPN Connection Not Working suddenly: What to Do
How do I change a team member's role in VPN Tracker?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Why may an IKEv2 VPN connection suddenly fail to connect?
How do I upgrade my VPN Tracker edition to Pro or VIP?
Are there any known issues connecting to SideWinder VPN gateways?
How can I start a VPN Tracker trial?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
How do I download VPN Tracker for Mac?
Can VPN Tracker replace my Windows VPN client?
How do I set up school VPN access on Mac?
Does VPN Tracker support SSL VPN?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
How can a setup a host to everywhere connection with my Linksys Router?
My credit card payment was denied?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
What is SonicWALL Simple Client Provisioning?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Is setting up my connection on my.vpntracker secure?
My L2TP connection is giving a socket error message
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
What is a good way to benchmark VPN throughput?
How do I assign a team member a license?
Which VPN protocols does VPN Tracker for iOS support?
How can I record network traffic?
How can I activate automatic renewals?
Is there a deadline for canceling my subscription if I wish to opt out?
How do I remove the administrator role from a VPN Tracker team member?
How do I get system log messages?
What is the best Mac VPN Client?
Using VPN Tracker in teams
How do I access files over VPN on a Mac?
Transferring VPN connections and shortcuts from your reseller account to your personal account
My Connections do not update from my Personal Safe after logging in on my Mac.
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
How can I show missing VPN configuration options in VPN Tracker?
How can I remove a payment method?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Why can’t VPN Tracker obtain an IP address from my SonicWall?
How to set 'Use default gateway for remote network' for VPN on a Mac
Can I use a VPN connection that already works for a colleague in VPN Tracker?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
If I change the password for the VPN Tracker admin console, will it affect the end users?
FortiGate: Should I Use IPsec or SSL-VPN?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
How can I move my VPN connections to a new Mac?
How can I purchase VPN Tracker via bank transfer?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
How to connect to a company VPN
How do I cancel my VPN Tracker trial?
What is Fortinet SSL VPN MAC address authentication?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
What’s the best alternative VPN client for macOS Tahoe?
How do I fix issues with random MAC Addresses under macOS Sequoia
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Why can't I authorize VPN Tracker in System Preferences?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
What Caused the SonicWall Cloud Backup Breach?
How do I delete my account?
How does Personal Safe deal with data conflicts?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Does VPN Tracker support SSL connections?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Are SonicWALL Firewalls Still Safe After the Data Breach?
Why is VPN Tracker asking me to install a Network Extension?
Will all of my previous connections and settings be migrated when I upgrade?
How can I set up an OpenVPN connection on my Mac or iPhone?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Does VPN Tracker work on Macs with Apple M2 chips?
What are the system requirements for VPN Tracker?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
I am seeing a message "account locked for security reasons"?
Can I install VPN Tracker using brew / homebrew via terminal?
How does the order process work?
Download warning in Safari?
How do I remove a license from my VPN Tracker plan?
How can I connect to a Cisco VPN?
Where can I assign my team members a VPN Tracker plan?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Is 2FA available for my account?
Why do businesses need VPN Tracker when switching to Mac?
I updated VPN Tracker and my connection has stopped working
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Why does my OpenVPN 2FA login fail even though my password is correct?
I've already purchased but want to change to a different license
What is Dead Peer Detection (DPD)?
What are TeamCloud Groups?
Who has access to the VPN connections I save in TeamCloud?
Does VPN Tracker support Fortinet SSL VPN on macOS?
My Personal Safe has a download error, how can I fix it?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Do L2TP connections support 2-Factor Authentication?
What's the most secure VPN connection?
What are the phases in IKEv2?
How do I get my free session?
My VPN Tracker plan expired. How can I renew it?
Alternative to Shimo?
What is an IKEv2 VPN?
What is Corporate Branding and how can I set it up?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
How can I fix macOS Server VPN not working errors on macOS 26
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
Why does my SonicWall SCP connection time out even though the gateway is running?
Which VPN Protocols does VPN Tracker support?
What will happen in the free session?
I am working from home. How do I use VPN to connect my Mac to my office network?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Will I be charged a fee when starting a trial license?
What is a purchasing account?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
How can I consolidate VPN Tracker 365 licenses?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
Do I need VPN Tracker Pro?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Where can I manage my VPN Tracker Plans?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Can I contact you if I need help?
Why is it so important that a certificate is stored correctly on the VPN gateway?
Which EAP authentification methods does VPN Tracker support for IKEv2?
How do I change the language settings of my software?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
I'm getting a Keychain error message when signing in
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Importing existing VPN Connections from your Mac
How can I save my password for Cisco AnyConnect VPN client?
If I have entered my settings in the demo version, will I keep them when I activate my license?
Will I get a partial refund if I decide I want to opt out of my subscription?
How do I invite equinux Support to my team?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Should I migrate away from macOS Server VPN
How can I verify my email address to start using VPN Tracker 365?
How can I update my credit card details?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
When will VPN Tracker for Windows be available?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
How can I verify the authenticity of my VPN Tracker download?
Why is VPN Tracker prompting me for user login credentials on each connect?
Which is faster: IPSec or SSL VPN?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
I forgot my equinux ID and/or password. What's next?
Which VPN details does school IT need to provide for VPN Tracker?
Do I need to replace my macOS Server to get my VPN working again
How do I set up WireGuard on a Mac?
Does VPN Tracker for Mac support the latest macOS version?
I can't complete my order via credit card
How do I use VPN Tracker to connect to a server?
What is VPN Tracker World Connect?
How do renewals of my VPN Tracker 365 plans work?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
How does VPN Tracker handle dropped connections?
Can I use WireGuard on macOS with FritzBox?
Where can I download WireGuard for Mac?
Which countries can I connect to with VPN Tracker World Connect?
How secure is TeamCloud?
Can I use VPN Tracker on both Mac and iOS?
Can I undo Remote Connection Wipe?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
VPN Tracker Enterprise Rollout
Where can I manage my VPN Tracker accounts?
Can I get real-time support while testing VPN Tracker?
My credit card is not being accepted. What can I do?
VPN Tracker 9 can't sign in?
Are SonicWall SSLVPN Devices Compromised in the Breach?
What information do I need to set up a Linux VPN connection on Mac?
I want to transfer my license to another person. How can I do that?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
How can I create a quote for VPN Tracker?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
What Data Was Exposed in the SonicWALL VPN Breach?
What is SSL VPN in FortiGate?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Does FortiClient VPN work on Mac?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
Connection Drops during Rekeying using TCP with OpenVPN connections
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
How do I share a connection using TeamCloud
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
What do the different roles in my.vpntracker do?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Is WireGuard compatible with MacBook?
VPN Tracker 365: Constantly improving
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
How can I recover a deleted Keychain or missing passwords on macOS?
How can I cancel my VPN Tracker renewal?
Who should test pre-release versions?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
What is a VPN Tracker?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
Can I use certificates or smart cards in VPN Tracker?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
How can I hide old error messages in VPN Tracker?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
How do I perform a force quit on the Mac?
How can I upgrade to the latest VPN Tracker version?
Does VPN Tracker support virtual machines (VMs)?
How do I connect to Fortinet SSL VPN on Mac?
How Did Hackers Access SonicWall Firewall Configuration Files?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Does VPN Tracker support NAT-Traversal?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
What Should SonicWALL Administrators Do After the Leak?
Mac OS X: VPN Tunnel Setup
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Which VPN Tracker plans support Fortinet SSL VPN?
Can I use different versions of VPN Tracker on the same Mac?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
Why should I set up a VPN Tracker team?
Which VPN Tracker edition do I need to buy now?
How can I get access to Nightly updates for VPN Tracker 365?
Is there a central management option for teams?
Can I renew my VPN Tracker licenses early?
Can I connect to PPTP VPN in VPN Tracker?
How many VPN Tracker licenses do I need?
Backend components are disabled in the system. How can I enabled them again?
Why am I being asked for a password in VPN Tracker?
When logging in, I get the error "License fetch failed"
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
What is a good SecuExtender alternative for Mac if my school uses Windows?
How to set up WireGuard on macOS?
Why is VPN Tracker not connecting to my IKEv2 VPN?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
How do I set up VPN Tracker Team Management?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
Does VPN Tracker support 2-factor authentication?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
Can I connect to WireGuard VPN?
Can I consolidate licenses from two separate accounts?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
I am getting the error: "PPTP connect errno = 61 Connection refused"
What can I use my free session for?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Which IPSec algorithms were removed in macOS Tahoe?
I have a PPTP connection setup and can not connect. What can I do?
Set up a VPN connection on Mac
Which WireGuard client can I use on Mac?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Why is VPN Tracker permanently prompting me to install an update?
Were All SonicWall Customers Affected by the Data Leak?
Can I still use DES or 3DES with IKEv2 on macOS 26?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
I need more time. Can I book more sessions?
Is there a free SSL VPN client for Mac?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
Does VPN Tracker support SSTP?
Feedback helps!
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
How can I sort my VPN connections?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
I accidentally deleted or changed my VPN connection? Where can I access backups?
Is VPN Tracker compatible with M1 and M2 Macs?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Does VPN Tracker 365 offer team and consulting features?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Is SecuExtender available for macOS or do I need an alternative?
I have an older license and a new license, why are the prices different?
I am connected to a VPN server but can't access regional content. What should I do?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Why do I have to submit my email address to download software?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
How do I set up a PPTP connection with VPN Tracker?
Is there a WireGuard® app for Mac?
Why does the school VPN work on another device but not on my Mac?
How can I invite VPN Tracker Support to my team?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Is it possible to activate Family Sharing for VPN Tracker?
Why does my UniFi OpenVPN connection stop working after a server update?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
Can I get a refund for a renewed VPN Tracker plan?
Can I make two VPN connections mutually exclusive?
No recovery key? How to erase and rebuild your Personal Safe