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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
How can I get access to Beta updates for VPN Tracker 365?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Is my VPN gateway compatible with VPN Tracker?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Can I consolidate licenses from two separate accounts?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Does VPN Tracker work on Macs with Apple M2 chips?
Does VPN Tracker support virtual machines (VMs)?
I have a PPTP connection setup and can not connect. What can I do?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
I got a "Legacy System Extension" warning?
What additional settings are available for connections to Cisco devices?
I am getting the error: "PPTP connect errno = 61 Connection refused"
What to do if "Shimo 5 can't be opened"
Why doesn't my certificate show up in the "Local Certificate" list?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
What is a VPN connection?
Where can I download WireGuard for Mac?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
macOS is saying a System Extension is blocked?
Does VPN Tracker 365 offer team and consulting features?
I am connected to a VPN server but can't access regional content. What should I do?
Which WireGuard client can I use on Mac?
What’s the best alternative VPN client for macOS Tahoe?
What hardware do I need for a VPN?
I have an older license and a new license, why are the prices different?
My Office network uses the same IP range as my home network. What can I do?
Feedback helps!
Do L2TP connections support 2-Factor Authentication?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Backend components are disabled in the system. How can I enabled them again?
Which IPSec algorithms were removed in macOS Tahoe?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Does FortiClient VPN work on Mac?
How do I take a screenshot on the Mac?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
I am seeing a message "account locked for security reasons"?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
I can’t remove a member from my team
What is a good way to benchmark VPN throughput?
How can I update the address or email address of my equinux ID?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Unrecognized charge from equinux
Alternative to Shimo?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
I want to transfer my license to another person. How can I do that?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Using VPN Tracker in teams
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
How much does TeamCloud cost?
Why is VPN Tracker permanently prompting me to install an update?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
How can I disable SSL VPN on FortiGate?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Can you guarantee that VPN Tracker will work in my network?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
How do I set up a PPTP connection with VPN Tracker?
How can I uninstall VPN Tracker 365?
Where can I manage my VPN Tracker accounts?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
What are the system requirements for VPN Tracker?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
What's the most secure VPN connection?
Connection Safe "could not be downloaded" error
What are TeamCloud Groups?
I'm given a 'Server Certificate error' during Activation?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Why can't I authorize VPN Tracker in System Preferences?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
VPN Tracker 365: Constantly improving
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
How does Personal Safe deal with data conflicts?
How to Check if Your SonicWALL VPN Configuration Was Stolen
What is a "Peer Hangup" error?
My L2TP connection is giving a socket error message
What are VPN Shortcuts?
TeamCloud is displaying an "unknown download error"
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Do you offer monthly VPN Tracker 365 plans?
Looking for your invoice?
What would I need Remote Connection Wipe for?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
Why am I getting an "Update error" message?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
What Data Was Exposed in the SonicWALL VPN Breach?
Are SonicWall SSLVPN Devices Compromised in the Breach?
Backend components failed to install. What can I do?
I forgot my equinux ID and/or password. What's next?
What ist XAUTH? What do I have to enter there?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
How can I get access to Nightly updates for VPN Tracker 365?
How do I use VPN Tracker to connect to a server?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Error: System Extension - app must be in Applications?
How to Fix the Error: Unable to Add VPN Configuration
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
What is Dead Peer Detection (DPD)?
My credit card payment was denied?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
I'm getting a Keychain error message when signing in
Which Mac VPN client is the most reliable?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
What to do if WireGuard won’t open on Mac?
What Caused the SonicWall Cloud Backup Breach?
How do I fix issues with random MAC Addresses under macOS Sequoia
My password is being rejected in the application, but it works on your website?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Why is it so important that a certificate is stored correctly on the VPN gateway?
Why do I have to submit my email address to download software?
Can I use different versions of VPN Tracker on the same Mac?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
My VPN stopped working after updating to macOS 26 – what can I do?
Which routers can I connect to with VPN Tracker?
My DNS is not working correctly when I check it with NSLookup and other tools
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
I accidentally deleted or changed my VPN connection? Where can I access backups?
Why can't I assign myself an IP address that lies within the remote network?
How do I get my activation code?
What’s the difference between Fortinet SSL VPN and IPsec?
What Should SonicWALL Administrators Do After the Leak?
What is Personal Safe? Why should I use Personal Safe?
How can I connect to a Cisco VPN?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
My renewal is failing due to a card decline. What can I do?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Can I use certificates or smart cards in VPN Tracker?
I can't sign in – "Authorization failed"
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Does VPN Tracker support AWS VPN connections?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Does VPN Tracker support all major VPN protocols?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
My Personal Safe has a download error, how can I fix it?
Which is faster: IPSec or SSL VPN?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
What do I need to use 2FA for my VPN connection?
Do I need to replace my macOS Server to get my VPN working again
TeamCloud settings
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
My VPN connection isn’t working over my TP-Link router at home
Why does my Internet stop working after connecting to my VPN?
Why has the lifetime of certificates been shortened further and further in recent years?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Were All SonicWall Customers Affected by the Data Leak?
What are the phases in IKEv2?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Should I migrate away from macOS Server VPN
How secure is TeamCloud?
How do I get system log messages?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
How do I import Tunnelblick connections into VPN Tracker for Mac?
System Components can't be loaded?
I changed my password and now get an error message when I try to use my Personal Safe
FortiGate: Should I Use IPsec or SSL-VPN?
How can I cancel my VPN Tracker renewal?
How do I change the language settings of my software?
I don't see "Allow" for the System Extension in System Preferences
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
What is an equinux ID?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
Is there a WireGuard® app for Mac?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
Can I share VPN Shortcuts with my team?
Who should test pre-release versions?
Why can't I connect to my Fortigate device if XAUTH is enabled?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Is there a free trial for VPN Tracker?
Where can I enter the username I received from my network administrator?
Why does my SonicWall SCP connection time out even though the gateway is running?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Where are VPN Tracker's log files?
Is WireGuard compatible with MacBook?
How do I set up a VPN connection to my Sophos XG Firewall?
Are SonicWALL Firewalls Still Safe After the Data Breach?
How can I save my password for Cisco AnyConnect VPN client?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Is VPN Tracker PCI DSS compliant?
What is the Pre-Shared key and how do I get it?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
How do I remove the VPN Tracker System Extension?
Is there a deadline for canceling my subscription if I wish to opt out?
Why may an IKEv2 VPN connection suddenly fail to connect?
Why do I have to confirm the VPN gateway certificate every time?
How can I activate automatic renewals?
Can you help me set up a VPN connection?
Which VPN Protocols does VPN Tracker support?
Is the equinux Online Store secure?
What is a VPN Tracker?
Can I continue using VPN Tracker 365 after the expiration of my term?
I've lost my equinux ID or my password!
What is a VPN?
I can't complete my order via credit card
What’s the difference between DPD and IKE Keep-Alive?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
Is Fortinet getting rid of SSL VPN?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
How do I create a VPN on Mac?
How can I save a connection in my Personal Safe?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Can I still use DES or 3DES with IKEv2 on macOS 26?
Is setting up my connection on my.vpntracker secure?
What is a purchasing account?
How can I recover a deleted Keychain or missing passwords on macOS?
How do I access files over VPN on a Mac?
Is IKEv1 insecure?
How do I change my Team Name?
How to Manage SonicWALL PSK Updates Across All VPN Users
Why are my VPN connections disconnected when my computer goes to sleep?
How can I fix macOS Server VPN not working errors on macOS 26
Why am I being asked for a password in VPN Tracker?
How can I use only a specific network for my connection?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Does VPN Tracker work on PC?
Does VPN Tracker for Mac support the latest macOS version?
Does VPN Tracker support OpenVPN connections?
macOS 13.4 Support Note
How do I upgrade my VPN Tracker edition to Pro or VIP?
Which WatchGuard Routers are supported and tested with VPN Tracker?
How can I consolidate VPN Tracker 365 licenses?
How can I upgrade to the latest VPN Tracker version?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
Do I need VPN Tracker Pro?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
How to migrate a Windows PPTP VPN connection to a Mac
When logging in, I get the error "License fetch failed"
Can I use VPN Tracker on both Mac and iOS?
I've already purchased but want to change to a different license
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
What plan do I need for Remote Connection Wipe?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
Connection Drops during Rekeying using TCP with OpenVPN connections
Is VPN Tracker compatible with M1 and M2 Macs?
VPN Tracker Enterprise Rollout
How can I remove a device from my account?
How can I record network traffic?
How do I cancel my VPN Tracker trial?
Can I use WireGuard on macOS with FritzBox?
What is SonicWALL Simple Client Provisioning?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
My VPN Tracker plan expired. How can I renew it?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Can I undo Remote Connection Wipe?
Does VPN Tracker support SSL VPN?
What is VPN Tracker?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Download warning in Safari?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
I cannot edit a connection that was shared with me
I don't want to renew my VPN Tracker plan, what do I have to do?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
How to set 'Use default gateway for remote network' for VPN on a Mac
What is DynDNS or DDNS and why do I need this for my VPN connection?
Mac OS X: VPN Tunnel Setup
How can I remove a payment method?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Should I switch from FortiClient to VPN Tracker?
How many connections can I save in my Personal Safe?
Does VPN Tracker support XAUTH?
SonicWALL VPN Connection Not Working suddenly: What to Do
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Does all network traffic go trough the VPN tunnel after the connection has been established?
How Did Hackers Access SonicWall Firewall Configuration Files?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
OpenVPN connection works in general but disconnects after a while
Legacy VPN Tracker products: End-of-support
How to connect to a company VPN
There was an issue decrypting this connection
Why is VPN Tracker trying to connect to a different connection than the one I last used?
When will VPN Tracker for Windows be available?
How can I enable Cookies on my System?
Is SecuExtender available for macOS or do I need an alternative?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
I cannot connect to my SonicWall SSL gateway. What can I do?
How do renewals of my VPN Tracker 365 plans work?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
What will happen in the free session?
Which VPN Tracker edition do I need to buy now?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
How can I hide old error messages in VPN Tracker?
Can I use VPN Tracker on my iPad or iPhone?
I am working from home. How do I use VPN to connect my Mac to my office network?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
I updated VPN Tracker and my connection has stopped working
What do the different roles in my.vpntracker do?
What should I do if Fortinet SSL VPN is not working on Mac?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Why is VPN Tracker prompting me for user login credentials on each connect?
How many VPN Tracker licenses do I need?
How do I share a connection using TeamCloud
How do I get my free session?
Join a VPN Tracker 365 team
How to resolve Personal Safe Errors
Can VPN Tracker replace my Windows VPN client?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
Does VPN Tracker support Fortinet SSL VPN on macOS?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
Does VPN Tracker support 2-factor authentication?
Transferring VPN connections and shortcuts from your reseller account to your personal account
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
What is Fortinet SSL VPN MAC address authentication?
How to configure WireGuard on Mac?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Which ZyXEL Routers are supported and tested with VPN Tracker?
What is a Hash Mismatch?
Can I get real-time support while testing VPN Tracker?
Can I install VPN Tracker using brew / homebrew via terminal?
How does the order process work?
VPN Tracker 9 can't sign in?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
What is the difference between VPN Tracker and SonicWALL VPN clients?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Accounting: Accessing backups
Are there any known issues connecting to SideWinder VPN gateways?
How do I make all traffic go through the VPN tunnel?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
Why is VPN Tracker asking me to install a Network Extension?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
When should I enable DPD in VPN Tracker?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
How does VPN Tracker handle dropped connections?
How can I create a quote for VPN Tracker?
Will all of my previous connections and settings be migrated when I upgrade?
How can I set up a SonicWALL SSL VPN connection on my Mac?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
How do I connect to Fortinet SSL VPN on Mac?
What is VPN Tracker World Connect?
Which countries can I connect to with VPN Tracker World Connect?
Is 2FA available for my account?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Why is VPN Tracker not connecting to my IKEv2 VPN?
Set up a VPN connection on Mac
VPN Tracker 6: Internet connection blocking VPN connections?
VPN Tracker Connection Checker - What Do the Results Mean?
How can I verify the authenticity of my VPN Tracker download?
What forms of payment do you accept?
Why should I set up a VPN Tracker team?
My SonicWall connection fails with “Negotiation Failed (PPP)”
Can you help me set up a VPN connection for SonicWALL TZ series?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Can I configure WireGuard connections with 2-Factor Authentication?
How can I verify my email address to start using VPN Tracker 365?
How do I set up WireGuard on a Mac?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
How can I update VPN Tracker to the latest version?
Can the FritzBox use IKEv2?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
If I have entered my settings in the demo version, will I keep them when I activate my license?
Can I connect to PPTP VPN in VPN Tracker?
How do I perform a force quit on the Mac?
How can I use VPN Tracker and my regular internet connection at the same time?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
How do I invite a new team member?
I'm having trouble signing in with two-factor authentication (2FA)
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
How can I resize the VPN Tracker window?
How to set up WireGuard on macOS?
My Connections do not update from my Personal Safe after logging in on my Mac.
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
How does VPN Tracker 365 differ from free Mac VPN clients?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
How can I update my credit card details?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
How can I move my VPN connections to a new Mac?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
How can I set up an OpenVPN connection on my Mac or iPhone?
Will I be charged a fee when starting a trial license?
How many connections can I save in TeamCloud?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
Can I use my software on multiple computers?
How do I set up VPN Tracker Team Management?
How can a setup a host to everywhere connection with my Linksys Router?
How do I remove the administrator role from a VPN Tracker team member?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
How do I make a team member an administrator in VPN Tracker?
Will I get a partial refund if I decide I want to opt out of my subscription?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Why does my OpenVPN 2FA login fail even though my password is correct?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Is the consulting session really free?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
What is the difference between the Import password and the unlock password for the connection?
What is SSL VPN in FortiGate?
What is Corporate Branding and how can I set it up?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
Where can I manage my VPN Tracker Plans?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
How can I start a VPN Tracker trial?
How do I install a Linux VPN on my Mac?
Can I contact you if I need help?
Which file formats can be imported with VPN Tracker?
How can I show missing VPN configuration options in VPN Tracker?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Importing existing VPN Connections from your Mac
Can I use Fortinet SSL VPN MAC address filtering?
Does VPN Tracker support NAT-Traversal?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
How do I allow VPN Tracker’s system extensions via MDM?
Which VPN protocols does VPN Tracker for iOS support?
Why is file access so much slower over VPN?
My credit card is not being accepted. What can I do?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
How do I change a team member's role in VPN Tracker?
Do I need to reconfigure my firewall or VPN gateway?
Which IPsec/IKEv1 engine should I use?
Can I renew my VPN Tracker licenses early?
Why am I experiencing DNS issues in Firefox when connected to VPN?
What should I do if Fortinet SSL VPN is not working on Mac?
Which EAP authentification methods does VPN Tracker support for IKEv2?
Does VPN Tracker support SSL connections?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
How can I sort my VPN connections?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Can I connect to my SonicWALL SSL VPN on my iPhone?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
How do I set up a VPN Shortcut?
Which VPN Tracker plans support Fortinet SSL VPN?
I'm having trouble receiving the invitation emails for a VPN tracker team.
How do I download VPN Tracker for Mac?
What information do I need to set up a Linux VPN connection on Mac?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Why are VPN instructions different for Windows and Mac?
How do I assign a team member a license?
How can I buy additional VPN Tracker licenses for my team?
I need more time. Can I book more sessions?
Can I install WireGuard without the Mac App Store?
Why do businesses need VPN Tracker when switching to Mac?
How to enter multiple networks for Traffic Control
Does VPN Tracker support DPD?
Is there a central management option for teams?
Which ports does IKEv2 use?
Can I connect to WireGuard VPN?
When will VPN Tracker for iOS be available?
What is an IKEv2 VPN?
Which iOS versions are compatible with VPN Tracker?
How do I add an app into my Applications folder?
Which VPN protocols typically require individual access?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
How can I improve VPN Tracker's connection speed?
How can I connect to a WireGuard® VPN server?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Can I be a member of multiple VPN Tracker teams at the same time?
How do I invite equinux Support to my team?
I'm having disconnections with my OpenVPN connection. What can I do?
Is it possible to activate Family Sharing for VPN Tracker?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Where can I assign my team members a VPN Tracker plan?
How can I set up two-factor authentication for my VPN Tracker account?
What can I use my free session for?
What is the best Mac VPN Client?
Is there a free SSL VPN client for Mac?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Who has access to the VPN connections I save in TeamCloud?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
How can I invite VPN Tracker Support to my team?
Is IKEv2 a secure VPN protocol?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Why does the school VPN work on another device but not on my Mac?
How can I purchase VPN Tracker via bank transfer?
What is the difference between SecuExtender and VPN Tracker on Mac?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Why can't I see our TeamCloud connection?
How do I set up school VPN access on Mac?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Which VPN details does school IT need to provide for VPN Tracker?
How do I remove a license from my VPN Tracker plan?
Does VPN Tracker support SSTP?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
Why does my UniFi OpenVPN connection stop working after a server update?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe