Frequently Asked Questions
Why is VPN Tracker prompting me for user login credentials on each connect?
Please go to"Configure" > "Advanced" > "Additional Settings"and make sure
Always prompt for XAUTH credentialsis not checked.
If this option is checked, VPN Tracker will in fact always prompt you, whether it finds credentials in your keychain or not.
Use stored XAUTH password as passcodeis not checked.
If this option is checked, VPN Tracker assumes that the password stored in keychain is in fact a passcode and it will only hand it out to the gateway if the gateway asks for a passcode. If it asks for a password instead, VPN Tracker doesn’t have any such info and thus asks you to please provide one.