Frequently Asked Questions
SMTP Account: Error message when sending: An unexpected error occurred (1)
This points to an error while authenticating your email account. Try checking the following:
- The username is wrong/incomplete. For example, iCloud accounts sometimes work with "username" but most times need the whole email address as a log in.
- The password is wrong.
- If you're trying TLS, try STARTTLS instead.
- Maybe your server is using a custom port - though this is unlikely.