Frequently Asked Questions
I'm getting a Keychain error message when signing in
In some circumstances, Mail Designer may not be able to store your account login credentials in your Keychain.
To fix this issue, please try the following:
- The easiest way to fix this problem is to restart your Mac.
If the problem still pops up, try this:
- Quit Mail Designer
- Open Keychain Access from Applications > Utilities
- Select your login keychain
- Choose File > Lock Keychain “login”
- Then choose File > Unlock Keychain “login”
Now re-open Mail Designer and try signing in again.