Frequently Asked Questions
My email looks fine but images aren't being displayed properly via the Mailchimp view in browser link
Certificate issues which occur in certain browsers - for example, Google Chrome - can cause images to not be displayed due to security measures.
Previously, Mailchimp were serving the images exported from Mail Designer 365 over http and the "view in browser" webpage was being served over https. If your browser settings were set up to not allow mixed http and https content on web pages, this will explain why you were unable to see the images.
Mailchimp have recently resolved this issue for new images uploaded to their service. The latest Mail Designer 365 version supports these changes and is fully compatible with Mailchimp.
If you are still experiencing this with your older designs, please contact the Mailchimp team for support.