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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
How does the order process work?
How can I upgrade to the latest VPN Tracker version?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Is it possible to activate Family Sharing for VPN Tracker?
Can I connect to WireGuard VPN?
How do I connect to Fortinet SSL VPN on Mac?
Do I need VPN Tracker Pro?
Which software could be responsible for VPN Tracker not working properly on my system?
How can I sort my VPN connections?
Does VPN Tracker support SSL connections?
Can I contact you if I need help?
Is IKEv2 a secure VPN protocol?
Can you guarantee that VPN Tracker will work in my network?
What is a purchasing account?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
If I have entered my settings in the demo version, will I keep them when I activate my license?
What can I use my free session for?
How do I perform a force quit on the Mac?
What ist XAUTH? What do I have to enter there?
Is WireGuard compatible with MacBook?
How do I add an app into my Applications folder?
Can I connect to PPTP VPN in VPN Tracker?
Importing existing VPN Connections from your Mac
Does VPN Tracker support SSTP?
Why can't I authorize VPN Tracker in System Preferences?
How to set up WireGuard on macOS?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
Is the equinux Online Store secure?
I am seeing a message "account locked for security reasons"?
How many VPN Tracker licenses do I need?
What is SSL VPN in FortiGate?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Where can I manage my VPN Tracker Plans?
My Connections do not update from my Personal Safe after logging in on my Mac.
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Why am I being asked for a password in VPN Tracker?
When will VPN Tracker for iOS be available?
Why do businesses need VPN Tracker when switching to Mac?
How do I set up WireGuard on a Mac?
Does VPN Tracker support XAUTH?
When should I enable DPD in VPN Tracker?
How do I get my free session?
When will VPN Tracker for Windows be available?
Will I get a partial refund if I decide I want to opt out of my subscription?
Which is faster: IPSec or SSL VPN?
Why is file access so much slower over VPN?
Which VPN Tracker plans support Fortinet SSL VPN?
Is VPN Tracker compatible with M1 and M2 Macs?
What’s the difference between DPD and IKE Keep-Alive?
My credit card is not being accepted. What can I do?
What is Fortinet SSL VPN MAC address authentication?
What is the best Mac VPN Client?
My credit card payment was denied?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
How do I download VPN Tracker for Mac?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
When logging in, I get the error "License fetch failed"
Which iOS versions are compatible with VPN Tracker?
Can I use my software on multiple computers?
My L2TP connection is giving a socket error message
I have bought a personal VPN Tracker License, can I share this with colleagues?
Why should I set up a VPN Tracker team?
How can I set up an OpenVPN connection on my Mac or iPhone?
What is a VPN Tracker?
How do I assign a team member a license?
Does VPN Tracker work on PC?
What forms of payment do you accept?
Which ZyXEL Routers are supported and tested with VPN Tracker?
Looking for your invoice?
How can I verify the authenticity of my VPN Tracker download?
What is a VPN?
Does VPN Tracker support OpenVPN connections?
Can the FritzBox use IKEv2?
Should I switch from FortiClient to VPN Tracker?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
How do I install a Linux VPN on my Mac?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
How can I save a connection in my Personal Safe?
How can I disable SSL VPN on FortiGate?
Does VPN Tracker for Mac support the latest macOS version?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Is 2FA available for my account?
Which VPN Tracker edition do I need to buy now?
How do I set up VPN Tracker Team Management?
My VPN stopped working after updating to macOS 26 – what can I do?
Legacy VPN Tracker products: End-of-support
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Which IPsec/IKEv1 engine should I use?
Transferring VPN connections and shortcuts from your reseller account to your personal account
What do the different roles in my.vpntracker do?
Is it possible to use VPN Tracker with a 64 bit Kernel?
How can I remove a payment method?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Do I need to reconfigure my firewall or VPN gateway?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Connection Drops during Rekeying using TCP with OpenVPN connections
Which file formats can be imported with VPN Tracker?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
My VPN connection isn’t working over my TP-Link router at home
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
Is there a free SSL VPN client for Mac?
Where can I enter the username I received from my network administrator?
What is an IKEv2 VPN?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Which Mac VPN client is the most reliable?
How can I create a quote for VPN Tracker?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Which VPN Protocols does VPN Tracker support?
Is there a deadline for canceling my subscription if I wish to opt out?
I cannot connect to my SonicWall SSL gateway. What can I do?
Can I undo Remote Connection Wipe?
Does all network traffic go trough the VPN tunnel after the connection has been established?
What is the difference between the Import password and the unlock password for the connection?
What are the system requirements for VPN Tracker?
Is setting up my connection on my.vpntracker secure?
VPN Tracker 9 can't sign in?
Which ports does IKEv2 use?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
How many connections can I save in my Personal Safe?
I can’t remove a member from my team
Can I renew my VPN Tracker licenses early?
What to do if WireGuard won’t open on Mac?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
Is my VPN gateway compatible with VPN Tracker?
Join a VPN Tracker 365 team
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Is there a central management option for teams?
Can VPN Tracker replace my Windows VPN client?
How can I save my password for Cisco AnyConnect VPN client?
Set up a VPN connection on Mac
How to configure WireGuard on Mac?
My renewal is failing due to a card decline. What can I do?
VPN Tracker Enterprise Rollout
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
How does VPN Tracker handle dropped connections?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
How can I enable Cookies on my System?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
If I change the password for the VPN Tracker admin console, will it affect the end users?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
What is a "Peer Hangup" error?
What is Personal Safe? Why should I use Personal Safe?
Which WatchGuard Routers are supported and tested with VPN Tracker?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Is Fortinet getting rid of SSL VPN?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
How can I get access to Beta updates for VPN Tracker 365?
Why am I getting an "Update error" message?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
How can I update my credit card details?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
Do I need the official Fortinet VPN client (FortiClient) for Mac?
How do I set up a VPN Shortcut?
How can I buy additional VPN Tracker licenses for my team?
Can I install VPN Tracker using brew / homebrew via terminal?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
How to migrate a Windows PPTP VPN connection to a Mac
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Can I connect to my SonicWALL SSL VPN on my iPhone?
How do renewals of my VPN Tracker 365 plans work?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Does VPN Tracker support NAT-Traversal?
My Office network uses the same IP range as my home network. What can I do?
How can I update the address or email address of my equinux ID?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
How to connect to a company VPN
How can I purchase VPN Tracker via bank transfer?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
How do I access files over VPN on a Mac?
Does VPN Tracker support DPD?
What is an equinux ID?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
System Components can't be loaded?
How can I resize the VPN Tracker window?
Backend components failed to install. What can I do?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
Why can't I see our TeamCloud connection?
I accidentally deleted or changed my VPN connection? Where can I access backups?
VPN Tracker Connection Checker - What Do the Results Mean?
How can a setup a host to everywhere connection with my Linksys Router?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Does VPN Tracker work on Macs with Apple M2 chips?
I don't see "Allow" for the System Extension in System Preferences
I want to transfer my license to another person. How can I do that?
Mac OS X: VPN Tunnel Setup
Can I continue using VPN Tracker 365 after the expiration of my term?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
Does VPN Tracker support all major VPN protocols?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
VPN Tracker 365: Constantly improving
What to do if "Shimo 5 can't be opened"
Can I get real-time support while testing VPN Tracker?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
How do I get my activation code?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Does VPN Tracker support 2-factor authentication?
What additional settings are available for connections to Cisco devices?
Where can I assign my team members a VPN Tracker plan?
Why can't I assign myself an IP address that lies within the remote network?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
Can I use VPN Tracker on both Mac and iOS?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
What is a VPN connection?
Is there a free trial for VPN Tracker?
How do I change a team member's role in VPN Tracker?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
Does VPN Tracker support AWS VPN connections?
Download warning in Safari?
Can I share VPN Shortcuts with my team?
Alternative to Shimo?
Can I install WireGuard without the Mac App Store?
Using VPN Tracker in teams
I cannot edit a connection that was shared with me
What is the Pre-Shared key and how do I get it?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
Should I migrate away from macOS Server VPN
Why does my OpenVPN 2FA login fail even though my password is correct?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
What will happen in the free session?
How secure is TeamCloud?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Can I use WireGuard on macOS with FritzBox?
How can I get access to Nightly updates for VPN Tracker 365?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
How can I improve VPN Tracker's connection speed?
How to enter multiple networks for Traffic Control
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
How does Personal Safe deal with data conflicts?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
How can I use VPN Tracker and my regular internet connection at the same time?
I'm having trouble signing in with two-factor authentication (2FA)
Error: System Extension - app must be in Applications?
Will all of my previous connections and settings be migrated when I upgrade?
How do I take a screenshot on the Mac?
How can I uninstall VPN Tracker 365?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Why is VPN Tracker not connecting to my IKEv2 VPN?
How do I make all traffic go through the VPN tunnel?
Why are my VPN connections disconnected when my computer goes to sleep?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
I can't sign in – "Authorization failed"
Which routers can I connect to with VPN Tracker?
How can I start a VPN Tracker trial?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
I've lost my equinux ID or my password!
macOS 13.4 Support Note
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
Connection Safe "could not be downloaded" error
How can I connect to a Cisco VPN?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Can I be a member of multiple VPN Tracker teams at the same time?
Is the consulting session really free?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
I have an older license and a new license, why are the prices different?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
What is the difference between SecuExtender and VPN Tracker on Mac?
How do I change the language settings of my software?
SonicWALL VPN Connection Not Working suddenly: What to Do
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Which VPN protocols does VPN Tracker for iOS support?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
How do I set up school VPN access on Mac?
Why can't I connect to my Fortigate device if XAUTH is enabled?
What information do I need to set up a Linux VPN connection on Mac?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
How can I set up two-factor authentication for my VPN Tracker account?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
How can I remove a device from my account?
How can I activate automatic renewals?
macOS is saying a System Extension is blocked?
Where can I download WireGuard for Mac?
What is SonicWALL Simple Client Provisioning?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
How to resolve Personal Safe Errors
What is VPN Tracker?
What Data Was Exposed in the SonicWALL VPN Breach?
What is a Hash Mismatch?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Does VPN Tracker support Fortinet SSL VPN on macOS?
Can you help me set up a VPN connection?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
What is Dead Peer Detection (DPD)?
Will I be charged a fee when starting a trial license?
How do I remove a license from my VPN Tracker plan?
Are there any known issues connecting to SideWinder VPN gateways?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Why are VPN instructions different for Windows and Mac?
Unrecognized charge from equinux
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Can I use different versions of VPN Tracker on the same Mac?
How to Manage SonicWALL PSK Updates Across All VPN Users
What should I do if Fortinet SSL VPN is not working on Mac?
What is Corporate Branding and how can I set it up?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
How do I share a connection using TeamCloud
I need more time. Can I book more sessions?
Do I need to replace my macOS Server to get my VPN working again
How do I invite equinux Support to my team?
I have a PPTP connection setup and can not connect. What can I do?
How many connections can I save in TeamCloud?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
Can I consolidate licenses from two separate accounts?
Does VPN Tracker support SSL VPN?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
How do I create a VPN on Mac?
I'm given a 'Server Certificate error' during Activation?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Why is VPN Tracker prompting me for user login credentials on each connect?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
Are SonicWALL Firewalls Still Safe After the Data Breach?
How does VPN Tracker 365 differ from free Mac VPN clients?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
I don't want to renew my VPN Tracker plan, what do I have to do?
Which VPN protocols typically require individual access?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
What should I do if Fortinet SSL VPN is not working on Mac?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
How can I record network traffic?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
My SonicWall connection fails with “Negotiation Failed (PPP)”
My Personal Safe has a download error, how can I fix it?
Accounting: Accessing backups
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
What is a good way to benchmark VPN throughput?
Does VPN Tracker 365 offer team and consulting features?
VPN Tracker 6: Internet connection blocking VPN connections?
Who should test pre-release versions?
What do I need to use 2FA for my VPN connection?
What is DynDNS or DDNS and why do I need this for my VPN connection?
Which WireGuard client can I use on Mac?
Which IPSec algorithms were removed in macOS Tahoe?
What Caused the SonicWall Cloud Backup Breach?
Why doesn't my certificate show up in the "Local Certificate" list?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
How can I fix macOS Server VPN not working errors on macOS 26
My VPN Tracker plan expired. How can I renew it?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
What is the difference between VPN Tracker and SonicWALL VPN clients?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
I got a "Legacy System Extension" warning?
How do I cancel my VPN Tracker trial?
What would I need Remote Connection Wipe for?
How do I get system log messages?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Can I use Fortinet SSL VPN MAC address filtering?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
I am working from home. How do I use VPN to connect my Mac to my office network?
OpenVPN connection works in general but disconnects after a while
What hardware do I need for a VPN?
Why may an IKEv2 VPN connection suddenly fail to connect?
What's the most secure VPN connection?
How can I connect to a WireGuard® VPN server?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
How do I allow VPN Tracker’s system extensions via MDM?
What plan do I need for Remote Connection Wipe?
How can I show missing VPN configuration options in VPN Tracker?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Do L2TP connections support 2-Factor Authentication?
What’s the difference between Fortinet SSL VPN and IPsec?
Do you offer monthly VPN Tracker 365 plans?
Is VPN Tracker PCI DSS compliant?
Is there a WireGuard® app for Mac?
Why is VPN Tracker permanently prompting me to install an update?
Why does my Internet stop working after connecting to my VPN?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
How to Check if Your SonicWALL VPN Configuration Was Stolen
How do I fix issues with random MAC Addresses under macOS Sequoia
I am connected to a VPN server but can't access regional content. What should I do?
How Did Hackers Access SonicWall Firewall Configuration Files?
What is VPN Tracker World Connect?
Can you help me set up a VPN connection for SonicWALL TZ series?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
How can I consolidate VPN Tracker 365 licenses?
How do I invite a new team member?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
How do I remove the VPN Tracker System Extension?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
I changed my password and now get an error message when I try to use my Personal Safe
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Can I configure WireGuard connections with 2-Factor Authentication?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
How do I upgrade my VPN Tracker edition to Pro or VIP?
How do I set up a PPTP connection with VPN Tracker?
How do I set up a VPN connection to my Sophos XG Firewall?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
How do I change my Team Name?
What’s the best alternative VPN client for macOS Tahoe?
Can I use VPN Tracker on my iPad or iPhone?
There was an issue decrypting this connection
How can I update VPN Tracker to the latest version?
How can I move my VPN connections to a new Mac?
I've already purchased but want to change to a different license
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Feedback helps!
How do I remove the administrator role from a VPN Tracker team member?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
I'm getting a Keychain error message when signing in
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
FortiGate: Should I Use IPsec or SSL-VPN?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
Does VPN Tracker support virtual machines (VMs)?
TeamCloud settings
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
How can I cancel my VPN Tracker renewal?
How can I verify my email address to start using VPN Tracker 365?
I updated VPN Tracker and my connection has stopped working
Are SonicWall SSLVPN Devices Compromised in the Breach?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
How do I use VPN Tracker to connect to a server?
Is IKEv1 insecure?
I can't complete my order via credit card
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Which EAP authentification methods does VPN Tracker support for IKEv2?
I'm having trouble receiving the invitation emails for a VPN tracker team.
How do I make a team member an administrator in VPN Tracker?
I'm having disconnections with my OpenVPN connection. What can I do?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
How much does TeamCloud cost?
Why is VPN Tracker asking me to install a Network Extension?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
I forgot my equinux ID and/or password. What's next?
TeamCloud is displaying an "unknown download error"
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
What are VPN Shortcuts?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
What Should SonicWALL Administrators Do After the Leak?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
How can I hide old error messages in VPN Tracker?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
How to Fix the Error: Unable to Add VPN Configuration
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Is SecuExtender available for macOS or do I need an alternative?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
How to set 'Use default gateway for remote network' for VPN on a Mac
Why is it so important that a certificate is stored correctly on the VPN gateway?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
How can I invite VPN Tracker Support to my team?
I am getting the error: "PPTP connect errno = 61 Connection refused"
Which countries can I connect to with VPN Tracker World Connect?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Why does my SonicWall SCP connection time out even though the gateway is running?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
My password is being rejected in the application, but it works on your website?
My DNS is not working correctly when I check it with NSLookup and other tools
Backend components are disabled in the system. How can I enabled them again?
Why do I have to submit my email address to download software?
Why does the school VPN work on another device but not on my Mac?
What are TeamCloud Groups?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
What are the phases in IKEv2?
Where are VPN Tracker's log files?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Where can I manage my VPN Tracker accounts?
Can I use certificates or smart cards in VPN Tracker?
How can I recover a deleted Keychain or missing passwords on macOS?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Does FortiClient VPN work on Mac?
Who has access to the VPN connections I save in TeamCloud?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Which VPN details does school IT need to provide for VPN Tracker?
Why do I have to confirm the VPN gateway certificate every time?
How can I use only a specific network for my connection?
Why has the lifetime of certificates been shortened further and further in recent years?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Were All SonicWall Customers Affected by the Data Leak?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
Why does my UniFi OpenVPN connection stop working after a server update?
No recovery key? How to erase and rebuild your Personal Safe