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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Is WireGuard compatible with MacBook?
Does VPN Tracker support SSTP?
When will VPN Tracker for Windows be available?
Which WireGuard client can I use on Mac?
Does VPN Tracker work on Macs with Apple M2 chips?
How can I get access to Beta updates for VPN Tracker 365?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
What is an IKEv2 VPN?
Does VPN Tracker work on PC?
Can you guarantee that VPN Tracker will work in my network?
VPN Tracker 9 can't sign in?
Where can I manage my VPN Tracker Plans?
Is it possible to activate Family Sharing for VPN Tracker?
What is a VPN?
Can I continue using VPN Tracker 365 after the expiration of my term?
What is a "Peer Hangup" error?
Can VPN Tracker replace my Windows VPN client?
How does the order process work?
How can I update the address or email address of my equinux ID?
Which ports does IKEv2 use?
Mac OS X: VPN Tunnel Setup
Does VPN Tracker support NAT-Traversal?
Which Mac VPN client is the most reliable?
Looking for your invoice?
My L2TP connection is giving a socket error message
I have a PPTP connection setup and can not connect. What can I do?
Can I connect to WireGuard VPN?
Set up a VPN connection on Mac
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
macOS 13.4 Support Note
Will I be charged a fee when starting a trial license?
When will VPN Tracker for iOS be available?
Download warning in Safari?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Is my VPN gateway compatible with VPN Tracker?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
How can I get access to Nightly updates for VPN Tracker 365?
How do I assign a team member a license?
How many connections can I save in TeamCloud?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Can I consolidate licenses from two separate accounts?
How can I create a quote for VPN Tracker?
Does all network traffic go trough the VPN tunnel after the connection has been established?
What is a purchasing account?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
Why is VPN Tracker permanently prompting me to install an update?
How do I install a Linux VPN on my Mac?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
Which IPSec algorithms were removed in macOS Tahoe?
My credit card is not being accepted. What can I do?
I am getting the error: "PPTP connect errno = 61 Connection refused"
What is a VPN connection?
What additional settings are available for connections to Cisco devices?
When should I enable DPD in VPN Tracker?
Is setting up my connection on my.vpntracker secure?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
If I have entered my settings in the demo version, will I keep them when I activate my license?
My credit card payment was denied?
Can I install VPN Tracker using brew / homebrew via terminal?
How do I take a screenshot on the Mac?
Legacy VPN Tracker products: End-of-support
Why doesn't my certificate show up in the "Local Certificate" list?
How can I improve VPN Tracker's connection speed?
What is VPN Tracker?
Can the FritzBox use IKEv2?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Is IKEv2 a secure VPN protocol?
How do I connect to Fortinet SSL VPN on Mac?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
How does Personal Safe deal with data conflicts?
Do you offer monthly VPN Tracker 365 plans?
Does VPN Tracker support AWS VPN connections?
Using VPN Tracker in teams
I got a "Legacy System Extension" warning?
How can I remove a payment method?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
What are the system requirements for VPN Tracker?
Join a VPN Tracker 365 team
What to do if "Shimo 5 can't be opened"
Where can I manage my VPN Tracker accounts?
Where can I download WireGuard for Mac?
Which VPN Tracker edition do I need to buy now?
I cannot edit a connection that was shared with me
Can I connect to PPTP VPN in VPN Tracker?
How do I set up VPN Tracker Team Management?
How do I perform a force quit on the Mac?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
How many VPN Tracker licenses do I need?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
What ist XAUTH? What do I have to enter there?
Does VPN Tracker support virtual machines (VMs)?
How to connect to a company VPN
What is SonicWALL Simple Client Provisioning?
What is a good way to benchmark VPN throughput?
Which VPN Protocols does VPN Tracker support?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
Does VPN Tracker support SSL connections?
Can I use VPN Tracker on both Mac and iOS?
How can I sort my VPN connections?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
How do I set up a PPTP connection with VPN Tracker?
Is the consulting session really free?
Does VPN Tracker for Mac support the latest macOS version?
What is SSL VPN in FortiGate?
How do I get my free session?
Why can't I authorize VPN Tracker in System Preferences?
Feedback helps!
Why can’t VPN Tracker obtain an IP address from my SonicWall?
I'm getting a Keychain error message when signing in
Do L2TP connections support 2-Factor Authentication?
I want to transfer my license to another person. How can I do that?
Connection Drops during Rekeying using TCP with OpenVPN connections
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Importing existing VPN Connections from your Mac
Does VPN Tracker support XAUTH?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Why should I set up a VPN Tracker team?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Does VPN Tracker support Fortinet SSL VPN on macOS?
Is there a free SSL VPN client for Mac?
Why may an IKEv2 VPN connection suddenly fail to connect?
Which routers can I connect to with VPN Tracker?
How can I update my credit card details?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Can I undo Remote Connection Wipe?
Can I still use DES or 3DES with IKEv2 on macOS 26?
How do I get my activation code?
Can I use different versions of VPN Tracker on the same Mac?
What’s the best alternative VPN client for macOS Tahoe?
Is there a free trial for VPN Tracker?
Is there a WireGuard® app for Mac?
Should I migrate away from macOS Server VPN
How do I install VPN Tracker on a new Mac if my old computer no longer works?
Does FortiClient VPN work on Mac?
Should I switch from FortiClient to VPN Tracker?
What plan do I need for Remote Connection Wipe?
What Caused the SonicWall Cloud Backup Breach?
Will I get a partial refund if I decide I want to opt out of my subscription?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
What is the best Mac VPN Client?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
How do I add an app into my Applications folder?
Which ZyXEL Routers are supported and tested with VPN Tracker?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
How can I save my password for Cisco AnyConnect VPN client?
Backend components failed to install. What can I do?
Does VPN Tracker 365 offer team and consulting features?
How can I disable SSL VPN on FortiGate?
Are there any known issues connecting to SideWinder VPN gateways?
macOS is saying a System Extension is blocked?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Does VPN Tracker support 2-factor authentication?
What can I use my free session for?
Do I need to replace my macOS Server to get my VPN working again
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
VPN Tracker Enterprise Rollout
How do I set up a VPN Shortcut?
How can I enable Cookies on my System?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Do I need VPN Tracker Pro?
How secure is TeamCloud?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
I am working from home. How do I use VPN to connect my Mac to my office network?
How much does TeamCloud cost?
What’s the difference between DPD and IKE Keep-Alive?
How can I cancel my VPN Tracker renewal?
How do I change a team member's role in VPN Tracker?
My VPN stopped working after updating to macOS 26 – what can I do?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
OpenVPN connection works in general but disconnects after a while
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
What is Personal Safe? Why should I use Personal Safe?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
How do I access files over VPN on a Mac?
How to enter multiple networks for Traffic Control
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
What's the most secure VPN connection?
Which WatchGuard Routers are supported and tested with VPN Tracker?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Which VPN Tracker plans support Fortinet SSL VPN?
How to migrate a Windows PPTP VPN connection to a Mac
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
I have an older license and a new license, why are the prices different?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Why can't I see our TeamCloud connection?
How can I fix macOS Server VPN not working errors on macOS 26
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
How to set up WireGuard on macOS?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
My SonicWall connection fails with “Negotiation Failed (PPP)”
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
What should I do if Fortinet SSL VPN is not working on Mac?
How can I start a VPN Tracker trial?
How Did Hackers Access SonicWall Firewall Configuration Files?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
How can a setup a host to everywhere connection with my Linksys Router?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
What is the difference between VPN Tracker and SonicWALL VPN clients?
Is Fortinet getting rid of SSL VPN?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Is the equinux Online Store secure?
How to configure WireGuard on Mac?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Why is VPN Tracker not connecting to my IKEv2 VPN?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
What are TeamCloud Groups?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
How does VPN Tracker handle dropped connections?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Are SonicWall SSLVPN Devices Compromised in the Breach?
How do I download VPN Tracker for Mac?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Does VPN Tracker support all major VPN protocols?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
What is Dead Peer Detection (DPD)?
System Components can't be loaded?
Why can't I assign myself an IP address that lies within the remote network?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
Which is faster: IPSec or SSL VPN?
How can I verify the authenticity of my VPN Tracker download?
Unrecognized charge from equinux
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
Do I need to reconfigure my firewall or VPN gateway?
I don't want to renew my VPN Tracker plan, what do I have to do?
My Office network uses the same IP range as my home network. What can I do?
How do renewals of my VPN Tracker 365 plans work?
What is a VPN Tracker?
How can I hide old error messages in VPN Tracker?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
What would I need Remote Connection Wipe for?
Why am I being asked for a password in VPN Tracker?
What forms of payment do you accept?
What is a Hash Mismatch?
How do I cancel my VPN Tracker trial?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
My VPN connection isn’t working over my TP-Link router at home
Can I contact you if I need help?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
My Personal Safe has a download error, how can I fix it?
I can’t remove a member from my team
My Connections do not update from my Personal Safe after logging in on my Mac.
How do I set up a VPN connection to my Sophos XG Firewall?
Can I connect to my SonicWALL SSL VPN on my iPhone?
Which VPN protocols does VPN Tracker for iOS support?
Are SonicWALL Firewalls Still Safe After the Data Breach?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
What is a good SecuExtender alternative for Mac if my school uses Windows?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Which iOS versions are compatible with VPN Tracker?
Which file formats can be imported with VPN Tracker?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
How can I update VPN Tracker to the latest version?
What is Fortinet SSL VPN MAC address authentication?
Does VPN Tracker support DPD?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
What to do if WireGuard won’t open on Mac?
What is the difference between the Import password and the unlock password for the connection?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
I'm having trouble signing in with two-factor authentication (2FA)
Where are VPN Tracker's log files?
What will happen in the free session?
Where can I assign my team members a VPN Tracker plan?
How do I fix issues with random MAC Addresses under macOS Sequoia
Can I renew my VPN Tracker licenses early?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
What’s the difference between Fortinet SSL VPN and IPsec?
What are the phases in IKEv2?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
When logging in, I get the error "License fetch failed"
My DNS is not working correctly when I check it with NSLookup and other tools
Is IKEv1 insecure?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Does VPN Tracker support SSL VPN?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
I am seeing a message "account locked for security reasons"?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
What hardware do I need for a VPN?
There was an issue decrypting this connection
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
FortiGate: Should I Use IPsec or SSL-VPN?
Why am I getting an "Update error" message?
How can I set up an OpenVPN connection on my Mac or iPhone?
VPN Tracker 6: Internet connection blocking VPN connections?
I've lost my equinux ID or my password!
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
How do I change the language settings of my software?
Why do I have to submit my email address to download software?
How do I change my Team Name?
TeamCloud settings
I'm having disconnections with my OpenVPN connection. What can I do?
Why can't I connect to my Fortigate device if XAUTH is enabled?
What Data Was Exposed in the SonicWALL VPN Breach?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Alternative to Shimo?
Is there a deadline for canceling my subscription if I wish to opt out?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
What should I do if Fortinet SSL VPN is not working on Mac?
Which countries can I connect to with VPN Tracker World Connect?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
Error: System Extension - app must be in Applications?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
How can I purchase VPN Tracker via bank transfer?
How can I record network traffic?
Is VPN Tracker compatible with M1 and M2 Macs?
What is Corporate Branding and how can I set it up?
Why does my SonicWall SCP connection time out even though the gateway is running?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
VPN Tracker 365: Constantly improving
Can I be a member of multiple VPN Tracker teams at the same time?
Which IPsec/IKEv1 engine should I use?
My password is being rejected in the application, but it works on your website?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
What are VPN Shortcuts?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
How do I import Tunnelblick connections into VPN Tracker for Mac?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
TeamCloud is displaying an "unknown download error"
Can I use Fortinet SSL VPN MAC address filtering?
How can I buy additional VPN Tracker licenses for my team?
Accounting: Accessing backups
Can I configure WireGuard connections with 2-Factor Authentication?
Can I install WireGuard without the Mac App Store?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
How can I uninstall VPN Tracker 365?
How can I remove a device from my account?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Why do businesses need VPN Tracker when switching to Mac?
How do I get system log messages?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
How do I make all traffic go through the VPN tunnel?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
I updated VPN Tracker and my connection has stopped working
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Is 2FA available for my account?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
How to resolve Personal Safe Errors
Why is VPN Tracker prompting me for user login credentials on each connect?
I cannot connect to my SonicWall SSL gateway. What can I do?
I accidentally deleted or changed my VPN connection? Where can I access backups?
How to Check if Your SonicWALL VPN Configuration Was Stolen
How do I create a VPN on Mac?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
How do I share a connection using TeamCloud
How can I set up two-factor authentication for my VPN Tracker account?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
I'm given a 'Server Certificate error' during Activation?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
How can I upgrade to the latest VPN Tracker version?
Were All SonicWall Customers Affected by the Data Leak?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
I am connected to a VPN server but can't access regional content. What should I do?
Can I use VPN Tracker on my iPad or iPhone?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
How do I allow VPN Tracker’s system extensions via MDM?
How do I remove the VPN Tracker System Extension?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
How do I use VPN Tracker to connect to a server?
What is DynDNS or DDNS and why do I need this for my VPN connection?
How do I invite equinux Support to my team?
How can I activate automatic renewals?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Backend components are disabled in the system. How can I enabled them again?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
What is an equinux ID?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Can I use my software on multiple computers?
Can I get real-time support while testing VPN Tracker?
Will all of my previous connections and settings be migrated when I upgrade?
How to set 'Use default gateway for remote network' for VPN on a Mac
What do the different roles in my.vpntracker do?
My VPN Tracker plan expired. How can I renew it?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Why are my VPN connections disconnected when my computer goes to sleep?
Can you help me set up a VPN connection?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Can you help me set up a VPN connection for SonicWALL TZ series?
Why is VPN Tracker asking me to install a Network Extension?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Transferring VPN connections and shortcuts from your reseller account to your personal account
Who should test pre-release versions?
Does VPN Tracker support OpenVPN connections?
Where can I enter the username I received from my network administrator?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Is VPN Tracker PCI DSS compliant?
How do I set up WireGuard on a Mac?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
What is VPN Tracker World Connect?
How many connections can I save in my Personal Safe?
Why are VPN instructions different for Windows and Mac?
What is the Pre-Shared key and how do I get it?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
What do I need to use 2FA for my VPN connection?
Can I use WireGuard on macOS with FritzBox?
I forgot my equinux ID and/or password. What's next?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
Can I share VPN Shortcuts with my team?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Connection Safe "could not be downloaded" error
Can I use certificates or smart cards in VPN Tracker?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
I can't sign in – "Authorization failed"
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
VPN Tracker Connection Checker - What Do the Results Mean?
How can I recover a deleted Keychain or missing passwords on macOS?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
I've already purchased but want to change to a different license
My renewal is failing due to a card decline. What can I do?
Which VPN details does school IT need to provide for VPN Tracker?
Why do I have to confirm the VPN gateway certificate every time?
I'm having trouble receiving the invitation emails for a VPN tracker team.
Which VPN protocols typically require individual access?
How can I invite VPN Tracker Support to my team?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
Why does my OpenVPN 2FA login fail even though my password is correct?
How do I remove a license from my VPN Tracker plan?
How do I make a team member an administrator in VPN Tracker?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
How to Fix the Error: Unable to Add VPN Configuration
How can I show missing VPN configuration options in VPN Tracker?
Is there a central management option for teams?
Why does my Internet stop working after connecting to my VPN?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
How do I remove the administrator role from a VPN Tracker team member?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
How can I resize the VPN Tracker window?
Which EAP authentification methods does VPN Tracker support for IKEv2?
What is the difference between SecuExtender and VPN Tracker on Mac?
How does VPN Tracker 365 differ from free Mac VPN clients?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Who has access to the VPN connections I save in TeamCloud?
I changed my password and now get an error message when I try to use my Personal Safe
How do I upgrade my VPN Tracker edition to Pro or VIP?
Why is it so important that a certificate is stored correctly on the VPN gateway?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
I don't see "Allow" for the System Extension in System Preferences
What information do I need to set up a Linux VPN connection on Mac?
How can I connect to a Cisco VPN?
Why does the school VPN work on another device but not on my Mac?
If I change the password for the VPN Tracker admin console, will it affect the end users?
How can I move my VPN connections to a new Mac?
Why has the lifetime of certificates been shortened further and further in recent years?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
How can I use only a specific network for my connection?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
How can I connect to a WireGuard® VPN server?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
How to Manage SonicWALL PSK Updates Across All VPN Users
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
How can I save a connection in my Personal Safe?
How can I verify my email address to start using VPN Tracker 365?
How can I use VPN Tracker and my regular internet connection at the same time?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
I need more time. Can I book more sessions?
How do I set up school VPN access on Mac?
How do I invite a new team member?
I can't complete my order via credit card
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
How can I set up a SonicWALL SSL VPN connection on my Mac?
How can I consolidate VPN Tracker 365 licenses?
What Should SonicWALL Administrators Do After the Leak?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Why is file access so much slower over VPN?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Is SecuExtender available for macOS or do I need an alternative?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
SonicWALL VPN Connection Not Working suddenly: What to Do
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Why does my UniFi OpenVPN connection stop working after a server update?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe