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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

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How do I activate my VPN Tracker license?
Is it possible to activate Family Sharing for VPN Tracker?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
How does the order process work?
How do I connect to Fortinet SSL VPN on Mac?
Can I connect to WireGuard VPN?
Which software could be responsible for VPN Tracker not working properly on my system?
Does VPN Tracker support SSTP?
What is SSL VPN in FortiGate?
Do I need VPN Tracker Pro?
What is a purchasing account?
Is IKEv2 a secure VPN protocol?
Can I contact you if I need help?
How do I add an app into my Applications folder?
What ist XAUTH? What do I have to enter there?
How do I perform a force quit on the Mac?
Why should I set up a VPN Tracker team?
When will VPN Tracker for Windows be available?
Is WireGuard compatible with MacBook?
Does VPN Tracker support SSL connections?
Can you guarantee that VPN Tracker will work in my network?
How can I sort my VPN connections?
Where can I manage my VPN Tracker Plans?
When should I enable DPD in VPN Tracker?
When will VPN Tracker for iOS be available?
My credit card is not being accepted. What can I do?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
What is an IKEv2 VPN?
What can I use my free session for?
How can I upgrade to the latest VPN Tracker version?
Can I connect to PPTP VPN in VPN Tracker?
Why can't I authorize VPN Tracker in System Preferences?
Importing existing VPN Connections from your Mac
Is there a difference between the software you sell on your website and the version on the Mac App Store?
How to set up WireGuard on macOS?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
If I have entered my settings in the demo version, will I keep them when I activate my license?
Will I get a partial refund if I decide I want to opt out of my subscription?
VPN Tracker 9 can't sign in?
Which iOS versions are compatible with VPN Tracker?
How do I download VPN Tracker for Mac?
Can the FritzBox use IKEv2?
How many VPN Tracker licenses do I need?
What is a VPN Tracker?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Can I use my software on multiple computers?
I am seeing a message "account locked for security reasons"?
Which VPN Tracker plans support Fortinet SSL VPN?
Does VPN Tracker support XAUTH?
Does VPN Tracker work on PC?
Which VPN Tracker edition do I need to buy now?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
What forms of payment do you accept?
Does VPN Tracker for Mac support the latest macOS version?
Why do businesses need VPN Tracker when switching to Mac?
Is the equinux Online Store secure?
What is a "Peer Hangup" error?
How can I create a quote for VPN Tracker?
Why am I being asked for a password in VPN Tracker?
Set up a VPN connection on Mac
My credit card payment was denied?
My L2TP connection is giving a socket error message
How does VPN Tracker handle dropped connections?
How to connect to a company VPN
My Connections do not update from my Personal Safe after logging in on my Mac.
When logging in, I get the error "License fetch failed"
Can I connect to my SonicWALL SSL VPN on my iPhone?
What is the best Mac VPN Client?
Which ZyXEL Routers are supported and tested with VPN Tracker?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Is VPN Tracker compatible with M1 and M2 Macs?
How do I install a Linux VPN on my Mac?
Which file formats can be imported with VPN Tracker?
How do I set up VPN Tracker Team Management?
How do I get my free session?
Looking for your invoice?
Which Mac VPN client is the most reliable?
Mac OS X: VPN Tunnel Setup
What do the different roles in my.vpntracker do?
What is Fortinet SSL VPN MAC address authentication?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
Which is faster: IPSec or SSL VPN?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
Which VPN Protocols does VPN Tracker support?
Join a VPN Tracker 365 team
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Can VPN Tracker replace my Windows VPN client?
Connection Drops during Rekeying using TCP with OpenVPN connections
Why am I experiencing DNS issues in Firefox when connected to VPN?
Why am I getting an "Update error" message?
Why is file access so much slower over VPN?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
System Components can't be loaded?
How do I set up WireGuard on a Mac?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Download warning in Safari?
How can I update my credit card details?
Which WatchGuard Routers are supported and tested with VPN Tracker?
How can I disable SSL VPN on FortiGate?
Is my VPN gateway compatible with VPN Tracker?
Does all network traffic go trough the VPN tunnel after the connection has been established?
What is a VPN?
Legacy VPN Tracker products: End-of-support
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
VPN Tracker Enterprise Rollout
My VPN stopped working after updating to macOS 26 – what can I do?
Is there a free SSL VPN client for Mac?
How do I assign a team member a license?
How do renewals of my VPN Tracker 365 plans work?
Which ports does IKEv2 use?
What’s the difference between DPD and IKE Keep-Alive?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Does VPN Tracker support NAT-Traversal?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
Do I need to reconfigure my firewall or VPN gateway?
Why can't I see our TeamCloud connection?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
What is VPN Tracker?
How can I remove a payment method?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
How do I set up a VPN Shortcut?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
How can I verify the authenticity of my VPN Tracker download?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Should I switch from FortiClient to VPN Tracker?
What are the system requirements for VPN Tracker?
Can I use VPN Tracker on both Mac and iOS?
How to configure WireGuard on Mac?
How can I update the address or email address of my equinux ID?
Is it possible to use VPN Tracker with a 64 bit Kernel?
What is the difference between the Import password and the unlock password for the connection?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
How many connections can I save in my Personal Safe?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
How can I save a connection in my Personal Safe?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
What is SonicWALL Simple Client Provisioning?
Is there a free trial for VPN Tracker?
VPN Tracker 365: Constantly improving
My VPN connection isn’t working over my TP-Link router at home
How secure is TeamCloud?
Can I undo Remote Connection Wipe?
Can I install WireGuard without the Mac App Store?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
How can I buy additional VPN Tracker licenses for my team?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
How can I enable Cookies on my System?
Where can I enter the username I received from my network administrator?
Is Fortinet getting rid of SSL VPN?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Using VPN Tracker in teams
How to migrate a Windows PPTP VPN connection to a Mac
What to do if WireGuard won’t open on Mac?
I cannot connect to my SonicWall SSL gateway. What can I do?
What is Personal Safe? Why should I use Personal Safe?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
How can I get access to Beta updates for VPN Tracker 365?
I want to transfer my license to another person. How can I do that?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
What is an equinux ID?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Does VPN Tracker support all major VPN protocols?
Where can I assign my team members a VPN Tracker plan?
How can I purchase VPN Tracker via bank transfer?
What additional settings are available for connections to Cisco devices?
Is setting up my connection on my.vpntracker secure?
Can I continue using VPN Tracker 365 after the expiration of my term?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
How can I set up an OpenVPN connection on my Mac or iPhone?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Can I renew my VPN Tracker licenses early?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Which WireGuard client can I use on Mac?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
How can I get access to Nightly updates for VPN Tracker 365?
How can I improve VPN Tracker's connection speed?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Why can't I assign myself an IP address that lies within the remote network?
Does VPN Tracker support OpenVPN connections?
Does VPN Tracker support DPD?
Is there a WireGuard® app for Mac?
How can I start a VPN Tracker trial?
macOS 13.4 Support Note
Backend components failed to install. What can I do?
Is 2FA available for my account?
How do I get my activation code?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
How can I save my password for Cisco AnyConnect VPN client?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
Does VPN Tracker work on Macs with Apple M2 chips?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Which routers can I connect to with VPN Tracker?
Can I use WireGuard on macOS with FritzBox?
How do I set up school VPN access on Mac?
My renewal is failing due to a card decline. What can I do?
How do I make all traffic go through the VPN tunnel?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
How do I access files over VPN on a Mac?
How does Personal Safe deal with data conflicts?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
I can’t remove a member from my team
Can you help me set up a VPN connection for my TP-Link SafeStream router?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Which IPSec algorithms were removed in macOS Tahoe?
My Office network uses the same IP range as my home network. What can I do?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Why are VPN instructions different for Windows and Mac?
Can I install VPN Tracker using brew / homebrew via terminal?
Transferring VPN connections and shortcuts from your reseller account to your personal account
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
I've lost my equinux ID or my password!
How can I resize the VPN Tracker window?
What is the difference between SecuExtender and VPN Tracker on Mac?
I have an older license and a new license, why are the prices different?
How to enter multiple networks for Traffic Control
Can I share VPN Shortcuts with my team?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
I don't see "Allow" for the System Extension in System Preferences
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
What to do if "Shimo 5 can't be opened"
How can a setup a host to everywhere connection with my Linksys Router?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Which IPsec/IKEv1 engine should I use?
I accidentally deleted or changed my VPN connection? Where can I access backups?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Why may an IKEv2 VPN connection suddenly fail to connect?
Are SonicWALL Firewalls Still Safe After the Data Breach?
How does VPN Tracker 365 differ from free Mac VPN clients?
What will happen in the free session?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Can I be a member of multiple VPN Tracker teams at the same time?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Where can I download WireGuard for Mac?
Why does my OpenVPN 2FA login fail even though my password is correct?
Who should test pre-release versions?
Can I consolidate licenses from two separate accounts?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
What Caused the SonicWall Cloud Backup Breach?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Alternative to Shimo?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
What is a Hash Mismatch?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
Why is VPN Tracker not connecting to my IKEv2 VPN?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
FortiGate: Should I Use IPsec or SSL-VPN?
Does VPN Tracker support 2-factor authentication?
What is a VPN connection?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
My SonicWall connection fails with “Negotiation Failed (PPP)”
Feedback helps!
macOS is saying a System Extension is blocked?
Does VPN Tracker support Fortinet SSL VPN on macOS?
How do I invite equinux Support to my team?
I got a "Legacy System Extension" warning?
Does VPN Tracker support AWS VPN connections?
What Data Was Exposed in the SonicWALL VPN Breach?
I'm having trouble signing in with two-factor authentication (2FA)
How can I set up two-factor authentication for my VPN Tracker account?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
VPN Tracker Connection Checker - What Do the Results Mean?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
How do I set up a PPTP connection with VPN Tracker?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
VPN Tracker 6: Internet connection blocking VPN connections?
Is the consulting session really free?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
What is DynDNS or DDNS and why do I need this for my VPN connection?
How can I activate automatic renewals?
What is Dead Peer Detection (DPD)?
Does VPN Tracker support SSL VPN?
Do I need to replace my macOS Server to get my VPN working again
What is the Pre-Shared key and how do I get it?
How to resolve Personal Safe Errors
What should I do if Fortinet SSL VPN is not working on Mac?
How do I change the language settings of my software?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Is there a central management option for teams?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
Will I be charged a fee when starting a trial license?
I cannot edit a connection that was shared with me
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
OpenVPN connection works in general but disconnects after a while
What hardware do I need for a VPN?
What should I do if Fortinet SSL VPN is not working on Mac?
Can I use different versions of VPN Tracker on the same Mac?
Why is VPN Tracker permanently prompting me to install an update?
Should I migrate away from macOS Server VPN
What plan do I need for Remote Connection Wipe?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
How can I update VPN Tracker to the latest version?
Accounting: Accessing backups
Why does my Fortinet VPN 2FA login fail even though my password is correct?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Can I get real-time support while testing VPN Tracker?
Connection Safe "could not be downloaded" error
How do I change a team member's role in VPN Tracker?
Is there a deadline for canceling my subscription if I wish to opt out?
Unrecognized charge from equinux
How can I show missing VPN configuration options in VPN Tracker?
What is Corporate Branding and how can I set it up?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Why are my VPN connections disconnected when my computer goes to sleep?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
How many connections can I save in TeamCloud?
Does VPN Tracker 365 offer team and consulting features?
How can I remove a device from my account?
I have a PPTP connection setup and can not connect. What can I do?
I updated VPN Tracker and my connection has stopped working
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Are there any known issues connecting to SideWinder VPN gateways?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
How do I set up a VPN connection to my Sophos XG Firewall?
Do L2TP connections support 2-Factor Authentication?
Error: System Extension - app must be in Applications?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
I am working from home. How do I use VPN to connect my Mac to my office network?
I'm given a 'Server Certificate error' during Activation?
Is IKEv1 insecure?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
I can't sign in – "Authorization failed"
How do I remove a license from my VPN Tracker plan?
Does VPN Tracker support virtual machines (VMs)?
Why is VPN Tracker prompting me for user login credentials on each connect?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Why does my Internet stop working after connecting to my VPN?
SonicWALL VPN Connection Not Working suddenly: What to Do
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
What’s the difference between Fortinet SSL VPN and IPsec?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
What would I need Remote Connection Wipe for?
My Personal Safe has a download error, how can I fix it?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
Can you help me set up a VPN connection?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
How do I take a screenshot on the Mac?
Do you offer monthly VPN Tracker 365 plans?
How do I upgrade my VPN Tracker edition to Pro or VIP?
How can I connect to a Cisco VPN?
How do I change my Team Name?
What information do I need to set up a Linux VPN connection on Mac?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
How do I share a connection using TeamCloud
How do I invite a new team member?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
There was an issue decrypting this connection
How can I cancel my VPN Tracker renewal?
How much does TeamCloud cost?
How can I hide old error messages in VPN Tracker?
What is VPN Tracker World Connect?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
Will all of my previous connections and settings be migrated when I upgrade?
How Did Hackers Access SonicWall Firewall Configuration Files?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
How do I use VPN Tracker to connect to a server?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
What do I need to use 2FA for my VPN connection?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
What's the most secure VPN connection?
How can I record network traffic?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
How to Check if Your SonicWALL VPN Configuration Was Stolen
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
Why doesn't my certificate show up in the "Local Certificate" list?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Why can't I connect to my Fortigate device if XAUTH is enabled?
What are TeamCloud Groups?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
What is a good way to benchmark VPN throughput?
I don't want to renew my VPN Tracker plan, what do I have to do?
Are SonicWall SSLVPN Devices Compromised in the Breach?
How can I use VPN Tracker and my regular internet connection at the same time?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
How can I uninstall VPN Tracker 365?
Which VPN protocols does VPN Tracker for iOS support?
I'm getting a Keychain error message when signing in
How can I fix macOS Server VPN not working errors on macOS 26
I'm having disconnections with my OpenVPN connection. What can I do?
Which VPN protocols typically require individual access?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
How to Manage SonicWALL PSK Updates Across All VPN Users
What’s the best alternative VPN client for macOS Tahoe?
How do I fix issues with random MAC Addresses under macOS Sequoia
I am connected to a VPN server but can't access regional content. What should I do?
How do I get system log messages?
Why is it so important that a certificate is stored correctly on the VPN gateway?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
How can I connect to a WireGuard® VPN server?
Can you help me set up a VPN connection for SonicWALL TZ series?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
How do I make a team member an administrator in VPN Tracker?
What is the difference between VPN Tracker and SonicWALL VPN clients?
What are VPN Shortcuts?
How do I remove the VPN Tracker System Extension?
I need more time. Can I book more sessions?
How do I create a VPN on Mac?
How do I allow VPN Tracker’s system extensions via MDM?
Can I use VPN Tracker on my iPad or iPhone?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Can I use Fortinet SSL VPN MAC address filtering?
How do I import Tunnelblick connections into VPN Tracker for Mac?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
How do I cancel my VPN Tracker trial?
How to set 'Use default gateway for remote network' for VPN on a Mac
I am getting the error: "PPTP connect errno = 61 Connection refused"
How do I remove the administrator role from a VPN Tracker team member?
My VPN Tracker plan expired. How can I renew it?
I changed my password and now get an error message when I try to use my Personal Safe
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Can I configure WireGuard connections with 2-Factor Authentication?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
How can I consolidate VPN Tracker 365 licenses?
How can I invite VPN Tracker Support to my team?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
Which VPN details does school IT need to provide for VPN Tracker?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
How can I move my VPN connections to a new Mac?
Why do I have to submit my email address to download software?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
My DNS is not working correctly when I check it with NSLookup and other tools
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Is VPN Tracker PCI DSS compliant?
How can I verify my email address to start using VPN Tracker 365?
Which EAP authentification methods does VPN Tracker support for IKEv2?
How to Fix the Error: Unable to Add VPN Configuration
TeamCloud is displaying an "unknown download error"
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
I can't complete my order via credit card
Where can I manage my VPN Tracker accounts?
Why is VPN Tracker asking me to install a Network Extension?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Why does my SonicWall SCP connection time out even though the gateway is running?
I forgot my equinux ID and/or password. What's next?
TeamCloud settings
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Why does the school VPN work on another device but not on my Mac?
Were All SonicWall Customers Affected by the Data Leak?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
I've already purchased but want to change to a different license
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Where are VPN Tracker's log files?
I'm having trouble receiving the invitation emails for a VPN tracker team.
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Which countries can I connect to with VPN Tracker World Connect?
What Should SonicWALL Administrators Do After the Leak?
How can I use only a specific network for my connection?
Backend components are disabled in the system. How can I enabled them again?
What are the phases in IKEv2?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
Does FortiClient VPN work on Mac?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
My password is being rejected in the application, but it works on your website?
How can I recover a deleted Keychain or missing passwords on macOS?
Why has the lifetime of certificates been shortened further and further in recent years?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Can I use certificates or smart cards in VPN Tracker?
Who has access to the VPN connections I save in TeamCloud?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Is SecuExtender available for macOS or do I need an alternative?
Why do I have to confirm the VPN gateway certificate every time?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
Why does my UniFi OpenVPN connection stop working after a server update?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe