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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
Which software could be responsible for VPN Tracker not working properly on my system?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
How can I get access to Beta updates for VPN Tracker 365?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
Is my VPN gateway compatible with VPN Tracker?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
What additional settings are available for connections to Cisco devices?
Does VPN Tracker support virtual machines (VMs)?
Can I consolidate licenses from two separate accounts?
Does VPN Tracker work on Macs with Apple M2 chips?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
I have a PPTP connection setup and can not connect. What can I do?
Why doesn't my certificate show up in the "Local Certificate" list?
I am connected to a VPN server but can't access regional content. What should I do?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Where can I download WireGuard for Mac?
My Office network uses the same IP range as my home network. What can I do?
Which WireGuard client can I use on Mac?
I got a "Legacy System Extension" warning?
What hardware do I need for a VPN?
Does VPN Tracker 365 offer team and consulting features?
What’s the best alternative VPN client for macOS Tahoe?
Do L2TP connections support 2-Factor Authentication?
I have an older license and a new license, why are the prices different?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Feedback helps!
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
How do I take a screenshot on the Mac?
I am getting the error: "PPTP connect errno = 61 Connection refused"
macOS is saying a System Extension is blocked?
I can’t remove a member from my team
Backend components are disabled in the system. How can I enabled them again?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
How can I update the address or email address of my equinux ID?
What is a VPN connection?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
How can I disable SSL VPN on FortiGate?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
Connection Safe "could not be downloaded" error
What to do if "Shimo 5 can't be opened"
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
Unrecognized charge from equinux
I am seeing a message "account locked for security reasons"?
VPN Tracker 365: Constantly improving
What is a "Peer Hangup" error?
What is a good way to benchmark VPN throughput?
What's the most secure VPN connection?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Alternative to Shimo?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
Where can I manage my VPN Tracker accounts?
I want to transfer my license to another person. How can I do that?
Are SonicWall SSLVPN Devices Compromised in the Breach?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
How do I use VPN Tracker to connect to a server?
Which IPSec algorithms were removed in macOS Tahoe?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
I'm given a 'Server Certificate error' during Activation?
How do I set up a PPTP connection with VPN Tracker?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
How much does TeamCloud cost?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
What are the system requirements for VPN Tracker?
How does Personal Safe deal with data conflicts?
How do I fix issues with random MAC Addresses under macOS Sequoia
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
What are VPN Shortcuts?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
What are TeamCloud Groups?
What would I need Remote Connection Wipe for?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Looking for your invoice?
How can I uninstall VPN Tracker 365?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Why am I getting an "Update error" message?
Why can't I authorize VPN Tracker in System Preferences?
Why is VPN Tracker permanently prompting me to install an update?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Which Mac VPN client is the most reliable?
What’s the difference between Fortinet SSL VPN and IPsec?
Why has the lifetime of certificates been shortened further and further in recent years?
What Should SonicWALL Administrators Do After the Leak?
What is Personal Safe? Why should I use Personal Safe?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Error: System Extension - app must be in Applications?
Using VPN Tracker in teams
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
How do I get system log messages?
How to Fix the Error: Unable to Add VPN Configuration
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
Does FortiClient VPN work on Mac?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
My DNS is not working correctly when I check it with NSLookup and other tools
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
What Data Was Exposed in the SonicWALL VPN Breach?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
What to do if WireGuard won’t open on Mac?
How can I get access to Nightly updates for VPN Tracker 365?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
My L2TP connection is giving a socket error message
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Why do I have to submit my email address to download software?
Can I use certificates or smart cards in VPN Tracker?
I can't sign in – "Authorization failed"
Do you offer monthly VPN Tracker 365 plans?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Which routers can I connect to with VPN Tracker?
My VPN stopped working after updating to macOS 26 – what can I do?
Which is faster: IPSec or SSL VPN?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
What do I need to use 2FA for my VPN connection?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Is the equinux Online Store secure?
I accidentally deleted or changed my VPN connection? Where can I access backups?
TeamCloud settings
How to Check if Your SonicWALL VPN Configuration Was Stolen
I forgot my equinux ID and/or password. What's next?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
My password is being rejected in the application, but it works on your website?
TeamCloud is displaying an "unknown download error"
What are the phases in IKEv2?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Why is it so important that a certificate is stored correctly on the VPN gateway?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
How do I remove the VPN Tracker System Extension?
How can I recover a deleted Keychain or missing passwords on macOS?
My Personal Safe has a download error, how can I fix it?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
Do I need to replace my macOS Server to get my VPN working again
FortiGate: Should I Use IPsec or SSL-VPN?
How do I change the language settings of my software?
Why can't I assign myself an IP address that lies within the remote network?
What Caused the SonicWall Cloud Backup Breach?
What ist XAUTH? What do I have to enter there?
Is Fortinet getting rid of SSL VPN?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
Can I share VPN Shortcuts with my team?
Were All SonicWall Customers Affected by the Data Leak?
Why does my SonicWall SCP connection time out even though the gateway is running?
Can I use different versions of VPN Tracker on the same Mac?
Can you guarantee that VPN Tracker will work in my network?
Why may an IKEv2 VPN connection suddenly fail to connect?
How do I change my Team Name?
Why do I have to confirm the VPN gateway certificate every time?
Does VPN Tracker support all major VPN protocols?
How can I activate automatic renewals?
What is a VPN Tracker?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
How can I cancel my VPN Tracker renewal?
I'm getting a Keychain error message when signing in
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
My VPN connection isn’t working over my TP-Link router at home
Why does my Internet stop working after connecting to my VPN?
I can't complete my order via credit card
I don't see "Allow" for the System Extension in System Preferences
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
Is there a WireGuard® app for Mac?
My renewal is failing due to a card decline. What can I do?
Why can't I connect to my Fortigate device if XAUTH is enabled?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
How can I connect to a Cisco VPN?
I've already purchased but want to change to a different license
How can I save a connection in my Personal Safe?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Where are VPN Tracker's log files?
What is a good SecuExtender alternative for Mac if my school uses Windows?
How secure is TeamCloud?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
VPN Tracker Enterprise Rollout
Is there a deadline for canceling my subscription if I wish to opt out?
Does VPN Tracker support AWS VPN connections?
Why are my VPN connections disconnected when my computer goes to sleep?
Is setting up my connection on my.vpntracker secure?
How to Manage SonicWALL PSK Updates Across All VPN Users
What is Dead Peer Detection (DPD)?
How can I fix macOS Server VPN not working errors on macOS 26
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
How do I import Tunnelblick connections into VPN Tracker for Mac?
What will happen in the free session?
Download warning in Safari?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Does VPN Tracker work on PC?
Can you help me set up a VPN connection?
I've lost my equinux ID or my password!
Does VPN Tracker for Mac support the latest macOS version?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
What is an equinux ID?
How do I get my activation code?
Backend components failed to install. What can I do?
How to set 'Use default gateway for remote network' for VPN on a Mac
Do I need VPN Tracker Pro?
Is there a free trial for VPN Tracker?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
Can I use VPN Tracker on both Mac and iOS?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Is WireGuard compatible with MacBook?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
Does all network traffic go trough the VPN tunnel after the connection has been established?
How do I set up a VPN connection to my Sophos XG Firewall?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Connection Drops during Rekeying using TCP with OpenVPN connections
Are SonicWALL Firewalls Still Safe After the Data Breach?
Why am I being asked for a password in VPN Tracker?
I changed my password and now get an error message when I try to use my Personal Safe
Which VPN Tracker edition do I need to buy now?
How can I use only a specific network for my connection?
Can I continue using VPN Tracker 365 after the expiration of my term?
How do I upgrade my VPN Tracker edition to Pro or VIP?
What’s the difference between DPD and IKE Keep-Alive?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
Does VPN Tracker support OpenVPN connections?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
I updated VPN Tracker and my connection has stopped working
Who should test pre-release versions?
How can I consolidate VPN Tracker 365 licenses?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Mac OS X: VPN Tunnel Setup
How do I create a VPN on Mac?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
SonicWALL VPN Connection Not Working suddenly: What to Do
When logging in, I get the error "License fetch failed"
How Did Hackers Access SonicWall Firewall Configuration Files?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
How can I remove a device from my account?
Legacy VPN Tracker products: End-of-support
How can I save my password for Cisco AnyConnect VPN client?
Is VPN Tracker PCI DSS compliant?
How can I enable Cookies on my System?
How can I record network traffic?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Can I use WireGuard on macOS with FritzBox?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
How to configure WireGuard on Mac?
My VPN Tracker plan expired. How can I renew it?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
System Components can't be loaded?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Which VPN Protocols does VPN Tracker support?
What is a VPN?
I don't want to renew my VPN Tracker plan, what do I have to do?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
How can I upgrade to the latest VPN Tracker version?
Why is VPN Tracker prompting me for user login credentials on each connect?
Should I switch from FortiClient to VPN Tracker?
Where can I enter the username I received from my network administrator?
Can you help me set up a VPN connection for SonicWALL TZ series?
How can I remove a payment method?
Accounting: Accessing backups
Join a VPN Tracker 365 team
How many connections can I save in my Personal Safe?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
OpenVPN connection works in general but disconnects after a while
What is the Pre-Shared key and how do I get it?
What is a purchasing account?
Transferring VPN connections and shortcuts from your reseller account to your personal account
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Is IKEv1 insecure?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
Will all of my previous connections and settings be migrated when I upgrade?
What is SonicWALL Simple Client Provisioning?
What is VPN Tracker World Connect?
My credit card payment was denied?
Why is VPN Tracker not connecting to my IKEv2 VPN?
Does VPN Tracker support SSL VPN?
I cannot edit a connection that was shared with me
VPN Tracker Connection Checker - What Do the Results Mean?
macOS 13.4 Support Note
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
What should I do if Fortinet SSL VPN is not working on Mac?
How many VPN Tracker licenses do I need?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Should I migrate away from macOS Server VPN
Can you help me set up a VPN connection for my TP-Link SafeStream router?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
Does VPN Tracker support XAUTH?
Are there any known issues connecting to SideWinder VPN gateways?
How do I make all traffic go through the VPN tunnel?
How to migrate a Windows PPTP VPN connection to a Mac
How do I set up WireGuard on a Mac?
How to connect to a company VPN
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
Is VPN Tracker compatible with M1 and M2 Macs?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
When will VPN Tracker for Windows be available?
How do I access files over VPN on a Mac?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
Does VPN Tracker support 2-factor authentication?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
I cannot connect to my SonicWall SSL gateway. What can I do?
How do I cancel my VPN Tracker trial?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
How do renewals of my VPN Tracker 365 plans work?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Can I undo Remote Connection Wipe?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
How can I hide old error messages in VPN Tracker?
What is VPN Tracker?
Is 2FA available for my account?
Can I use VPN Tracker on my iPad or iPhone?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Which ZyXEL Routers are supported and tested with VPN Tracker?
Can I install VPN Tracker using brew / homebrew via terminal?
How does VPN Tracker 365 differ from free Mac VPN clients?
Which WatchGuard Routers are supported and tested with VPN Tracker?
How can I verify the authenticity of my VPN Tracker download?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Why should I set up a VPN Tracker team?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
What do the different roles in my.vpntracker do?
What is DynDNS or DDNS and why do I need this for my VPN connection?
What forms of payment do you accept?
How can I verify my email address to start using VPN Tracker 365?
How do I get my free session?
How to resolve Personal Safe Errors
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
When should I enable DPD in VPN Tracker?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Can I still use DES or 3DES with IKEv2 on macOS 26?
Does VPN Tracker support Fortinet SSL VPN on macOS?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
How can I set up a SonicWALL SSL VPN connection on my Mac?
There was an issue decrypting this connection
If I have entered my settings in the demo version, will I keep them when I activate my license?
Does VPN Tracker support NAT-Traversal?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
How do I perform a force quit on the Mac?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
How do I connect to Fortinet SSL VPN on Mac?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
I'm having trouble signing in with two-factor authentication (2FA)
Can I get real-time support while testing VPN Tracker?
VPN Tracker 6: Internet connection blocking VPN connections?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
My SonicWall connection fails with “Negotiation Failed (PPP)”
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
How can I start a VPN Tracker trial?
Can I configure WireGuard connections with 2-Factor Authentication?
How can I set up an OpenVPN connection on my Mac or iPhone?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
How can I update VPN Tracker to the latest version?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Can the FritzBox use IKEv2?
How does VPN Tracker handle dropped connections?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
How can I create a quote for VPN Tracker?
Can I use Fortinet SSL VPN MAC address filtering?
Is SecuExtender available for macOS or do I need an alternative?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
How do I set up VPN Tracker Team Management?
What is Fortinet SSL VPN MAC address authentication?
Can I connect to PPTP VPN in VPN Tracker?
How do I invite a new team member?
How do I allow VPN Tracker’s system extensions via MDM?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Set up a VPN connection on Mac
How can I resize the VPN Tracker window?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
VPN Tracker 9 can't sign in?
My Connections do not update from my Personal Safe after logging in on my Mac.
Is the consulting session really free?
I am working from home. How do I use VPN to connect my Mac to my office network?
What is SSL VPN in FortiGate?
What is the difference between the Import password and the unlock password for the connection?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
What is a Hash Mismatch?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
How can I update my credit card details?
What is the difference between VPN Tracker and SonicWALL VPN clients?
How can I move my VPN connections to a new Mac?
How do I share a connection using TeamCloud
Do I need to reconfigure my firewall or VPN gateway?
Can VPN Tracker replace my Windows VPN client?
Why is VPN Tracker asking me to install a Network Extension?
What plan do I need for Remote Connection Wipe?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Importing existing VPN Connections from your Mac
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Can I use my software on multiple computers?
How do I remove the administrator role from a VPN Tracker team member?
How do I make a team member an administrator in VPN Tracker?
How can a setup a host to everywhere connection with my Linksys Router?
How to set up WireGuard on macOS?
Why is file access so much slower over VPN?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
What is Corporate Branding and how can I set it up?
Where can I manage my VPN Tracker Plans?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
How do I install a Linux VPN on my Mac?
Which IPsec/IKEv1 engine should I use?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Which file formats can be imported with VPN Tracker?
Which EAP authentification methods does VPN Tracker support for IKEv2?
How can I buy additional VPN Tracker licenses for my team?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
How can I use VPN Tracker and my regular internet connection at the same time?
How can I sort my VPN connections?
Which countries can I connect to with VPN Tracker World Connect?
I'm having trouble receiving the invitation emails for a VPN tracker team.
How do I set up a VPN Shortcut?
Which iOS versions are compatible with VPN Tracker?
How does the order process work?
How many connections can I save in TeamCloud?
Can I renew my VPN Tracker licenses early?
What should I do if Fortinet SSL VPN is not working on Mac?
Will I be charged a fee when starting a trial license?
Does VPN Tracker support SSL connections?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
How can I connect to a WireGuard® VPN server?
Will I get a partial refund if I decide I want to opt out of my subscription?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Which VPN Tracker plans support Fortinet SSL VPN?
How do I download VPN Tracker for Mac?
My credit card is not being accepted. What can I do?
Which VPN protocols typically require individual access?
Is it possible to activate Family Sharing for VPN Tracker?
Why are VPN instructions different for Windows and Mac?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
Why do businesses need VPN Tracker when switching to Mac?
Does VPN Tracker support DPD?
How can I improve VPN Tracker's connection speed?
Why does my OpenVPN 2FA login fail even though my password is correct?
Can I connect to WireGuard VPN?
Can I connect to my SonicWALL SSL VPN on my iPhone?
What is an IKEv2 VPN?
Can I be a member of multiple VPN Tracker teams at the same time?
How do I invite equinux Support to my team?
How do I change a team member's role in VPN Tracker?
I'm having disconnections with my OpenVPN connection. What can I do?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
How can I show missing VPN configuration options in VPN Tracker?
How can I set up two-factor authentication for my VPN Tracker account?
I need more time. Can I book more sessions?
What can I use my free session for?
Can I install WireGuard without the Mac App Store?
What is the best Mac VPN Client?
Is there a free SSL VPN client for Mac?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Is there a central management option for teams?
When will VPN Tracker for iOS be available?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Which ports does IKEv2 use?
Which VPN protocols does VPN Tracker for iOS support?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Who has access to the VPN connections I save in TeamCloud?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
What information do I need to set up a Linux VPN connection on Mac?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
How do I assign a team member a license?
Where can I assign my team members a VPN Tracker plan?
Can I contact you if I need help?
How can I purchase VPN Tracker via bank transfer?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
How to enter multiple networks for Traffic Control
How can I invite VPN Tracker Support to my team?
Why does the school VPN work on another device but not on my Mac?
How do I set up school VPN access on Mac?
What is the difference between SecuExtender and VPN Tracker on Mac?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Which VPN details does school IT need to provide for VPN Tracker?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Is IKEv2 a secure VPN protocol?
How do I add an app into my Applications folder?
Why can't I see our TeamCloud connection?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
I have bought a personal VPN Tracker License, can I share this with colleagues?
How do I remove a license from my VPN Tracker plan?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
Does VPN Tracker support SSTP?
Why does my UniFi OpenVPN connection stop working after a server update?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe