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About equinux
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About equinux
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VPN Tracker
(Mac)
VPN Tracker World Connect
(Mac, iOS)
Mail Designer 365
(Mac)
tizi
TV Pro
(iOS, Apple TV, Android)
Live TV
(Mac, iOS, Apple TV)
TV Pro Mediathek
(iOS, Apple TV)
TV Pro
(iOS, Apple TV, Android)
Live TV
(Mac, iOS, Apple TV)
VPN Tracker (Mac)
VPN Tracker World Connect (Mac, iOS)
Mail Designer Pro 365 (Mac)
tizi
equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions
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Contact
Frequently Asked Questions
Live TV Paid (iPhone,iPad)
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VPN Tracker for Mac
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I purchased the TV Pro GOLD ALL-IN-1 package and am now having trouble using it in other apps. What can I do?
How can I manage Apple AppStore or Google Playstore subscriptions?
I'm looking for streams from private stations like RTL, Sat.1 and ProSieben.
Does Live TV also work abroad like in the USA or in Spain?
At the Livestream of the ORF, I see a message that the "Livestream is not available." Why?
In Live TV I see channels with the name "100% Reportage", "100% Economy (Wirtschaft)" or "100% Drama". What's this?
I purchased "TV Pro Gold for iPhone/iPad". Can I use it to unlock all channels in "Live TV"? Can I use it to unlock the "TV Pro Mediathek"?
When I press the Home Button in the Live TV app, the sound continues in the background. How do I turn off this feature?
How do I enable audio on my Live TV device?
How can I restart the app?
What is TV Pro GOLD ALL-IN-1?
In the App Store, there are two apps for iPhone / iPad: Live TV IPTV Stream (free) and Live TV Fernsehen IP TV (paid). What is the difference?
How can I switch off the sorting of stations by ratings?
How do I select a regional window or another stream for a channel in Live TV?
Where can I find my TV Pro ID?
My subscription was not renewed due to an issue with the current payment method. What now?
For which platforms is Live TV available and how do I purchase the appropriate subscriptions?
When restoring purchases, does “Grant renewal failed” appear?
Was kann ich tun, wenn bei TV Pro oder Live TV AirPlay nicht mehr funktioniert?
Transfer subscription packages to a different TV Pro ID
Why are shipments after 0:00 AM counted towards the current day?
Are your apps compatible with "Airplay" and "Airplay 2"?
How do I cancel my subscription in iTunes?
I am a TV Pro Tester and testing the app with TestFlight: Is TV Pro working perfectly?
I am a TV Pro Tester: How do I report bugs and provide feedback?
How can I define a custom sort order for channels / daily program?
Are there also channels with subtitles in Live TV?
Where can I manage my subscription that I purchased in the TV Pro / Live TV Store?
Change payment option for TV Pro and Live TV in the TV Pro Store
I want to become a TV Pro Tester: What is TestFlight?
Many TV Streaming Apps show Preroll Ads, meaning an advertisement sometimes plays first when changing channels. That bothers me.
I am testing TV Pro with TestFlight: how long does the test run?
Can Live TV debit money from my account?
My purchased subscription is not recognized. What can I do?
What is TestFlight and how do I install the pre-release version of TV Pro?
Can I use my own streams in Live TV?
How can I stream my apps to the TV?
How do I use Airplay 2 with Live TV / TV Pro Mediathek?
I received an email that a registration took place, but I don't remember it. What does that mean?
Can I watch international channels with Live TV?
How can I create a TV Pro ID?
I can no longer log in to the TV Pro or Live TV App. What can I do?
How do I turn off app usage over mobile data?
How does Live TV determine the ratings of programs?
February 2023: My booked package is not recognized?
I purchased a subscription to Live TV. However, few channels are still appearing, and the subscription was not recognized. What can I do?
Does my app subscription renew automatically?
What do I do if the app cannot be updated on the iPhone or iPad?
How do I log in with my TV Pro ID?
Is a channel permanently in the channel list of Live TV?
I want to become a TV Pro Tester: What happens to my subscription?
In Live TV and TV Pro I can jump to programs in the media library. Do I then not need the TV Pro media library app?
How can I turn subtitles on and off?
I want to test TV Pro with the TestFlight app. Is my data secure?
Why should I buy from the TV Pro Store?
I am TV Pro Tester: What should I test?
How can I update the address or email address of my equinux ID?
I can’t remove a member from my team
My renewal is failing due to a card decline. What can I do?
