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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
Is my VPN gateway compatible with VPN Tracker?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Why doesn't my certificate show up in the "Local Certificate" list?
Which software could be responsible for VPN Tracker not working properly on my system?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
What is a VPN connection?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Can I consolidate licenses from two separate accounts?
How do I make all traffic go through the VPN tunnel?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Connection Safe "could not be downloaded" error
I have a PPTP connection setup and can not connect. What can I do?
I forgot my equinux ID and/or password. What's next?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Why is it so important that a certificate is stored correctly on the VPN gateway?
What’s the difference between DPD and IKE Keep-Alive?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Unrecognized charge from equinux
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Which WireGuard client can I use on Mac?
What to do if WireGuard won’t open on Mac?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
My VPN connection isn’t working over my TP-Link router at home
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
My VPN stopped working after updating to macOS 26 – what can I do?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
What’s the difference between Fortinet SSL VPN and IPsec?
What is a "Peer Hangup" error?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
I can't sign in – "Authorization failed"
What is a good way to benchmark VPN throughput?
I got a "Legacy System Extension" warning?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
I want to transfer my license to another person. How can I do that?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
What is an equinux ID?
VPN Tracker Connection Checker - What Do the Results Mean?
My L2TP connection is giving a socket error message
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
How much does TeamCloud cost?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Does VPN Tracker support 2-factor authentication?
Does VPN Tracker support virtual machines (VMs)?
I am getting the error: "PPTP connect errno = 61 Connection refused"
TeamCloud is displaying an "unknown download error"
How can I get access to Nightly updates for VPN Tracker 365?
I am seeing a message "account locked for security reasons"?
How do I change the language settings of my software?
Is VPN Tracker PCI DSS compliant?
How to Fix the Error: Unable to Add VPN Configuration
I accidentally deleted or changed my VPN connection? Where can I access backups?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
What’s the best alternative VPN client for macOS Tahoe?
Looking for your invoice?
How can I consolidate VPN Tracker 365 licenses?
Where can I manage my VPN Tracker accounts?
How do I fix issues with random MAC Addresses under macOS Sequoia
Which Mac VPN client is the most reliable?
Is setting up my connection on my.vpntracker secure?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
What is the Pre-Shared key and how do I get it?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
I can’t remove a member from my team
OpenVPN connection to Ubiquiti Unifi Gateways does not work
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Why do I have to submit my email address to download software?
How can I update the address or email address of my equinux ID?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
What additional settings are available for connections to Cisco devices?
Why do I have to confirm the VPN gateway certificate every time?
Feedback helps!
I don't see "Allow" for the System Extension in System Preferences
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Which IPSec algorithms were removed in macOS Tahoe?
What forms of payment do you accept?
What is a VPN?
Why does my Internet stop working after connecting to my VPN?
Why are my VPN connections disconnected when my computer goes to sleep?
Does FortiClient VPN work on Mac?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
How can I get access to Beta updates for VPN Tracker 365?
My Office network uses the same IP range as my home network. What can I do?
Does VPN Tracker support all major VPN protocols?
Where can I download WireGuard for Mac?
Backend components are disabled in the system. How can I enabled them again?
macOS is saying a System Extension is blocked?
Which is faster: IPSec or SSL VPN?
Why has the lifetime of certificates been shortened further and further in recent years?
Connection Drops during Rekeying using TCP with OpenVPN connections
Is Fortinet getting rid of SSL VPN?
Download warning in Safari?
Why am I getting an "Update error" message?
How can I save a connection in my Personal Safe?
I'm given a 'Server Certificate error' during Activation?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Transferring VPN connections and shortcuts from your reseller account to your personal account
Why is VPN Tracker permanently prompting me to install an update?
Why can't I assign myself an IP address that lies within the remote network?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Does VPN Tracker work on Macs with Apple M2 chips?
My password is being rejected in the application, but it works on your website?
What is Personal Safe? Why should I use Personal Safe?
My SonicWall connection fails with “Negotiation Failed (PPP)”
Why is VPN Tracker asking me to install a Network Extension?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
TeamCloud settings
How to Check if Your SonicWALL VPN Configuration Was Stolen
How can I use only a specific network for my connection?
I've lost my equinux ID or my password!
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
How to set 'Use default gateway for remote network' for VPN on a Mac
Can I use VPN Tracker on my iPad or iPhone?
What to do if "Shimo 5 can't be opened"
Can I use WireGuard on macOS with FritzBox?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
When logging in, I get the error "License fetch failed"
How can I record network traffic?
How do I get system log messages?
I cannot connect to my SonicWall SSL gateway. What can I do?
How do I allow VPN Tracker’s system extensions via MDM?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
My Personal Safe has a download error, how can I fix it?
Why is VPN Tracker prompting me for user login credentials on each connect?
Does VPN Tracker for Mac support the latest macOS version?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
My DNS is not working correctly when I check it with NSLookup and other tools
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
I changed my password and now get an error message when I try to use my Personal Safe
I've already purchased but want to change to a different license
Were All SonicWall Customers Affected by the Data Leak?
How secure is TeamCloud?
What hardware do I need for a VPN?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
What is DynDNS or DDNS and why do I need this for my VPN connection?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Can you guarantee that VPN Tracker will work in my network?
Does VPN Tracker 365 offer team and consulting features?
What is SonicWALL Simple Client Provisioning?
Why am I being asked for a password in VPN Tracker?
How can I disable SSL VPN on FortiGate?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Can I still use DES or 3DES with IKEv2 on macOS 26?
How do I set up VPN Tracker Team Management?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Is it possible to use VPN Tracker with a 64 bit Kernel?
How can I verify the authenticity of my VPN Tracker download?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Can you help me set up a VPN connection?
How can I move my VPN connections to a new Mac?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
System Components can't be loaded?
What Should SonicWALL Administrators Do After the Leak?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
VPN Tracker Enterprise Rollout
How to Manage SonicWALL PSK Updates Across All VPN Users
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
How can I remove a device from my account?
Importing existing VPN Connections from your Mac
VPN Tracker 365: Constantly improving
Why can't I connect to my Fortigate device if XAUTH is enabled?
How do I take a screenshot on the Mac?
My VPN Tracker plan expired. How can I renew it?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Is VPN Tracker compatible with M1 and M2 Macs?
Who should test pre-release versions?
Do L2TP connections support 2-Factor Authentication?
How can I upgrade to the latest VPN Tracker version?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
What is a VPN Tracker?
I can't complete my order via credit card
Is SecuExtender available for macOS or do I need an alternative?
Was ist die sicherste VPN-Verbindung?
What are VPN Shortcuts?
What are the system requirements for VPN Tracker?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
I'm getting a Keychain error message when signing in
How does Personal Safe deal with data conflicts?
Do I need to replace my macOS Server to get my VPN working again
How do I use VPN Tracker to connect to a server?
How can I cancel my VPN Tracker renewal?
Can I connect to WireGuard VPN?
How can I resize the VPN Tracker window?
SonicWALL VPN Connection Not Working suddenly: What to Do
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
How do I upgrade my VPN Tracker edition to Pro or VIP?
Using VPN Tracker in teams
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Error: System Extension - app must be in Applications?
Alternative to Shimo?
Can I configure WireGuard connections with 2-Factor Authentication?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
What would I need Remote Connection Wipe for?
How do I invite a new team member?
Why should I set up a VPN Tracker team?
How can I uninstall VPN Tracker 365?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Does VPN Tracker for Mac support macOS Sequoia?
Why can't I authorize VPN Tracker in System Preferences?
Is there a deadline for canceling my subscription if I wish to opt out?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Can I use my software on multiple computers?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Can I share VPN Shortcuts with my team?
What is VPN Tracker?
What is a Hash Mismatch?
I am connected to a VPN server but can't access regional content. What should I do?
Why is file access so much slower over VPN?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Can I use VPN Tracker on both Mac and iOS?
Are SonicWALL Firewalls Still Safe After the Data Breach?
Do you offer monthly VPN Tracker 365 plans?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
What do I need to use 2FA for my VPN connection?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
How do I remove the administrator role from a VPN Tracker team member?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Are SonicWall SSLVPN Devices Compromised in the Breach?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
How can I activate automatic renewals?
How can I connect to a Cisco VPN?
Can I continue using VPN Tracker 365 after the expiration of my term?
How do I remove the VPN Tracker System Extension?
How do I change a team member's role in VPN Tracker?
Can I use certificates or smart cards in VPN Tracker?
My credit card payment was denied?
How Did Hackers Access SonicWall Firewall Configuration Files?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
Accounting: Accessing backups
How can I remove a payment method?
How to connect to a company VPN
Where can I enter the username I received from my network administrator?
What is VPN Tracker World Connect?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
My Connections do not update from my Personal Safe after logging in on my Mac.
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
How do I make a team member an administrator in VPN Tracker?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
How do I get my activation code?
Do I need VPN Tracker Pro?
Which VPN Protocols does VPN Tracker support?
Which WatchGuard Routers are supported and tested with VPN Tracker?
Does VPN Tracker support AWS VPN connections?
Where can I manage my VPN Tracker Plans?
FortiGate: Should I Use IPsec or SSL-VPN?
What Caused the SonicWall Cloud Backup Breach?
How does VPN Tracker 365 differ from free Mac VPN clients?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
When should I enable DPD in VPN Tracker?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
What Data Was Exposed in the SonicWALL VPN Breach?
How can I enable Cookies on my System?
Does VPN Tracker support XAUTH?
Does VPN Tracker support NAT-Traversal?
There was an issue decrypting this connection
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Why does my SonicWall SCP connection time out even though the gateway is running?
Can I use Fortinet SSL VPN MAC address filtering?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
When will VPN Tracker for iOS be available?
How to configure WireGuard on Mac?
What will happen in the free session?
How can I set up a SonicWALL SSL VPN connection on my Mac?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Can I contact you if I need help?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
My credit card is not being accepted. What can I do?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
How can a setup a host to everywhere connection with my Linksys Router?
What is SSL VPN in FortiGate?
Can the FritzBox use IKEv2?
How can I update my credit card details?
How can I improve VPN Tracker's connection speed?
How do I set up a VPN connection to my Sophos XG Firewall?
How can I update VPN Tracker to the latest version?
How can I invite VPN Tracker Support to my team?
Which VPN Tracker edition do I need to buy now?
What is the difference between the Import password and the unlock password for the connection?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
Can I be a member of multiple VPN Tracker teams at the same time?
OpenVPN connection works in general but disconnects after a while
How can I use VPN Tracker and my regular internet connection at the same time?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
How can I recover a deleted Keychain or missing passwords on macOS?
How do I set up a PPTP connection with VPN Tracker?
Where are VPN Tracker's log files?
Why can't I see our TeamCloud connection?
What are the phases in IKEv2?
How do I access files over VPN on a Mac?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
What should I do if Fortinet SSL VPN is not working on Mac?
Which VPN Tracker plans support Fortinet SSL VPN?
My renewal is failing due to a card decline. What can I do?
Does VPN Tracker support SSL VPN?
macOS 13.4 Support Note
Is there a central management option for teams?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Is there a free trial for VPN Tracker?
How do I install a Linux VPN on my Mac?
What do the different roles in my.vpntracker do?
How can I connect to a WireGuard® VPN server?
I updated VPN Tracker and my connection has stopped working
Which Linux VPN protocols can I use with VPN Tracker on Mac?
How do renewals of my VPN Tracker 365 plans work?
I have an older license and a new license, why are the prices different?
Which ZyXEL Routers are supported and tested with VPN Tracker?
I am working from home. How do I use VPN to connect my Mac to my office network?
Does all network traffic go trough the VPN tunnel after the connection has been established?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Will I get a partial refund if I decide I want to opt out of my subscription?
How do I invite equinux Support to my team?
Legacy VPN Tracker products: End-of-support
Is there a free SSL VPN client for Mac?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Where can I assign my team members a VPN Tracker plan?
How can I set up an OpenVPN connection on my Mac or iPhone?
Is IKEv2 a secure VPN protocol?
Are there any known issues connecting to SideWinder VPN gateways?
Set up a VPN connection on Mac
Can you help me set up a VPN connection for SonicWALL TZ series?
How can I fix macOS Server VPN not working errors on macOS 26
How do I change my Team Name?
How do I add an app into my Applications folder?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
Can I use different versions of VPN Tracker on the same Mac?
Does VPN Tracker support OpenVPN connections?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Mac OS X: VPN Tunnel Setup
Backend components failed to install. What can I do?
What are TeamCloud Groups?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
I cannot edit a connection that was shared with me
What is Fortinet SSL VPN MAC address authentication?
Which routers can I connect to with VPN Tracker?
Who has access to the VPN connections I save in TeamCloud?
Will I be charged a fee when starting a trial license?
Does VPN Tracker support Fortinet SSL VPN on macOS?
I need more time. Can I book more sessions?
Which countries can I connect to with VPN Tracker World Connect?
How can I hide old error messages in VPN Tracker?
How do I perform a force quit on the Mac?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
How can I sort my VPN connections?
How many VPN Tracker licenses do I need?
How do I get my free session?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
Why are VPN instructions different for Windows and Mac?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Can I install WireGuard without the Mac App Store?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Is IKEv1 insecure?
What is the difference between VPN Tracker and SonicWALL VPN clients?
How do I download VPN Tracker for Mac?
How do I set up school VPN access on Mac?
Does VPN Tracker support SSL connections?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Is there a WireGuard® app for Mac?
How to set up WireGuard on macOS?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
If I have entered my settings in the demo version, will I keep them when I activate my license?
Can I connect to PPTP VPN in VPN Tracker?
Do I need to reconfigure my firewall or VPN gateway?
How can I buy additional VPN Tracker licenses for my team?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
Why do businesses need VPN Tracker when switching to Mac?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
How can I verify my email address to start using VPN Tracker 365?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
What is a purchasing account?
I'm having trouble signing in with two-factor authentication (2FA)
Can I connect to my SonicWALL SSL VPN on my iPhone?
Why may an IKEv2 VPN connection suddenly fail to connect?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
How do I cancel my VPN Tracker trial?
Why is VPN Tracker not connecting to my IKEv2 VPN?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Should I switch from FortiClient to VPN Tracker?
How does VPN Tracker handle dropped connections?
What is Dead Peer Detection (DPD)?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Why am I experiencing DNS issues in Firefox when connected to VPN?
How many connections can I save in TeamCloud?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Is 2FA available for my account?
What ist XAUTH? What do I have to enter there?
How do I create a VPN on Mac?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
How can I save my password for Cisco AnyConnect VPN client?
Can I get real-time support while testing VPN Tracker?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
What is the difference between SecuExtender and VPN Tracker on Mac?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Can I renew my VPN Tracker licenses early?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
How do I share a connection using TeamCloud
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
What plan do I need for Remote Connection Wipe?
I'm having disconnections with my OpenVPN connection. What can I do?
What information do I need to set up a Linux VPN connection on Mac?
What is the best Mac VPN Client?
Join a VPN Tracker 365 team
How can I create a quote for VPN Tracker?
How can I purchase VPN Tracker via bank transfer?
Which EAP authentification methods does VPN Tracker support for IKEv2?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
I'm having trouble receiving the invitation emails for a VPN tracker team.
What should I do if Fortinet SSL VPN is not working on Mac?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Which IPsec/IKEv1 engine should I use?
How do I set up WireGuard on a Mac?
What is an IKEv2 VPN?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Does VPN Tracker support DPD?
Which VPN protocols does VPN Tracker for iOS support?
Is WireGuard compatible with MacBook?
I don't want to renew my VPN Tracker plan, what do I have to do?
Which iOS versions are compatible with VPN Tracker?
Which ports does IKEv2 use?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
How to resolve Personal Safe Errors
Will all of my previous connections and settings be migrated when I upgrade?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
How do I connect to Fortinet SSL VPN on Mac?
Can VPN Tracker replace my Windows VPN client?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
What is Corporate Branding and how can I set it up?
How to enter multiple networks for Traffic Control
Why does my OpenVPN 2FA login fail even though my password is correct?
How can I set up two-factor authentication for my VPN Tracker account?
How do I assign a team member a license?
How does the order process work?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Why does the school VPN work on another device but not on my Mac?
Is the equinux Online Store secure?
Does VPN Tracker work on PC?
How do I set up a VPN Shortcut?
What can I use my free session for?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
Which VPN details does school IT need to provide for VPN Tracker?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
How many connections can I save in my Personal Safe?
VPN Tracker 6: Internet connection blocking VPN connections?
Does VPN Tracker support SSTP?
VPN Tracker 9 can't sign in?
Which file formats can be imported with VPN Tracker?
How to migrate a Windows PPTP VPN connection to a Mac
Do I need the official Fortinet VPN client (FortiClient) for Mac?
How can I show missing VPN configuration options in VPN Tracker?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
How can I start a VPN Tracker trial?
Is the consulting session really free?
Should I migrate away from macOS Server VPN
How do I remove a license from my VPN Tracker plan?
Can I install VPN Tracker using brew / homebrew via terminal?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Can I undo Remote Connection Wipe?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Is it possible to activate Family Sharing for VPN Tracker?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe