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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

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How do I activate my VPN Tracker license?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Is it possible to activate Family Sharing for VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
When will VPN Tracker for Windows be available?
Why should I set up a VPN Tracker team?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Where can I manage my VPN Tracker Plans?
VPN Tracker 9 can't sign in?
Can you guarantee that VPN Tracker will work in my network?
Does VPN Tracker support SSTP?
Is WireGuard compatible with MacBook?
Does VPN Tracker work on PC?
What is SSL VPN in FortiGate?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
When will VPN Tracker for iOS be available?
What is an IKEv2 VPN?
Can I contact you if I need help?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
When should I enable DPD in VPN Tracker?
How do I connect to Fortinet SSL VPN on Mac?
What is a purchasing account?
Is IKEv2 a secure VPN protocol?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
What ist XAUTH? What do I have to enter there?
How do I add an app into my Applications folder?
How does the order process work?
Download warning in Safari?
Set up a VPN connection on Mac
Can the FritzBox use IKEv2?
How can I get access to Beta updates for VPN Tracker 365?
Does VPN Tracker support NAT-Traversal?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
How do I perform a force quit on the Mac?
Can I connect to WireGuard VPN?
Can I continue using VPN Tracker 365 after the expiration of my term?
What is a VPN Tracker?
How to set up WireGuard on macOS?
Does VPN Tracker support SSL connections?
Which Mac VPN client is the most reliable?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
What can I use my free session for?
Which VPN Tracker plans support Fortinet SSL VPN?
Is the equinux Online Store secure?
How do I assign a team member a license?
Importing existing VPN Connections from your Mac
If I have entered my settings in the demo version, will I keep them when I activate my license?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
What is VPN Tracker?
Which ports does IKEv2 use?
My credit card is not being accepted. What can I do?
How can I verify the authenticity of my VPN Tracker download?
Will I get a partial refund if I decide I want to opt out of my subscription?
Can I connect to PPTP VPN in VPN Tracker?
How do I set up VPN Tracker Team Management?
What is a VPN?
How can I sort my VPN connections?
How do I get my free session?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Can VPN Tracker replace my Windows VPN client?
How to connect to a company VPN
My L2TP connection is giving a socket error message
Mac OS X: VPN Tunnel Setup
What is a "Peer Hangup" error?
Connection Drops during Rekeying using TCP with OpenVPN connections
How do I access files over VPN on a Mac?
Does VPN Tracker support XAUTH?
Which WireGuard client can I use on Mac?
VPN Tracker Enterprise Rollout
What additional settings are available for connections to Cisco devices?
Which VPN Tracker edition do I need to buy now?
Do I need VPN Tracker Pro?
Which ZyXEL Routers are supported and tested with VPN Tracker?
Can I use VPN Tracker on both Mac and iOS?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Can I undo Remote Connection Wipe?
What forms of payment do you accept?
Does all network traffic go trough the VPN tunnel after the connection has been established?
Which VPN Protocols does VPN Tracker support?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
How do I install a Linux VPN on my Mac?
How can I remove a payment method?
Is there a free trial for VPN Tracker?
My credit card payment was denied?
Does VPN Tracker work on Macs with Apple M2 chips?
I have bought a personal VPN Tracker License, can I share this with colleagues?
How does Personal Safe deal with data conflicts?
Which is faster: IPSec or SSL VPN?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
What are the system requirements for VPN Tracker?
Is my VPN gateway compatible with VPN Tracker?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Is VPN Tracker compatible with M1 and M2 Macs?
How can I update the address or email address of my equinux ID?
When logging in, I get the error "License fetch failed"
How do I download VPN Tracker for Mac?
Can I install VPN Tracker using brew / homebrew via terminal?
Which WatchGuard Routers are supported and tested with VPN Tracker?
Will I be charged a fee when starting a trial license?
Is Fortinet getting rid of SSL VPN?
How to enter multiple networks for Traffic Control
How many connections can I save in my Personal Safe?
I have a PPTP connection setup and can not connect. What can I do?
How many VPN Tracker licenses do I need?
My VPN stopped working after updating to macOS 26 – what can I do?
How many connections can I save in TeamCloud?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Can I connect to my SonicWALL SSL VPN on my iPhone?
Why am I being asked for a password in VPN Tracker?
Is there a free SSL VPN client for Mac?
Do I need to reconfigure my firewall or VPN gateway?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
What is the best Mac VPN Client?
What’s the difference between DPD and IKE Keep-Alive?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Does VPN Tracker for Mac support the latest macOS version?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
How do I set up a VPN Shortcut?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
I cannot connect to my SonicWall SSL gateway. What can I do?
How do I get my activation code?
Looking for your invoice?
Which routers can I connect to with VPN Tracker?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
How can I enable Cookies on my System?
Can I consolidate licenses from two separate accounts?
How can I disable SSL VPN on FortiGate?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
Join a VPN Tracker 365 team
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Which iOS versions are compatible with VPN Tracker?
How can I get access to Nightly updates for VPN Tracker 365?
How can a setup a host to everywhere connection with my Linksys Router?
How can I start a VPN Tracker trial?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
How do I set up a PPTP connection with VPN Tracker?
macOS 13.4 Support Note
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
I can’t remove a member from my team
How can I purchase VPN Tracker via bank transfer?
How secure is TeamCloud?
How does VPN Tracker handle dropped connections?
Where can I download WireGuard for Mac?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
Legacy VPN Tracker products: End-of-support
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
My Connections do not update from my Personal Safe after logging in on my Mac.
Can I renew my VPN Tracker licenses early?
What plan do I need for Remote Connection Wipe?
How can I update my credit card details?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
What is Personal Safe? Why should I use Personal Safe?
I got a "Legacy System Extension" warning?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
How can I create a quote for VPN Tracker?
How to configure WireGuard on Mac?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
How do I change a team member's role in VPN Tracker?
How do I make all traffic go through the VPN tunnel?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
I'm having trouble signing in with two-factor authentication (2FA)
Which IPSec algorithms were removed in macOS Tahoe?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
What is SonicWALL Simple Client Provisioning?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
What is Fortinet SSL VPN MAC address authentication?
Why can't I authorize VPN Tracker in System Preferences?
I want to transfer my license to another person. How can I do that?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
Should I switch from FortiClient to VPN Tracker?
My Office network uses the same IP range as my home network. What can I do?
macOS is saying a System Extension is blocked?
What to do if "Shimo 5 can't be opened"
Is there a WireGuard® app for Mac?
Can I install WireGuard without the Mac App Store?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
I've lost my equinux ID or my password!
Is the consulting session really free?
I am working from home. How do I use VPN to connect my Mac to my office network?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
How can I update VPN Tracker to the latest version?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
How can I improve VPN Tracker's connection speed?
Does VPN Tracker support AWS VPN connections?
Why do businesses need VPN Tracker when switching to Mac?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
What Caused the SonicWall Cloud Backup Breach?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Is setting up my connection on my.vpntracker secure?
Which file formats can be imported with VPN Tracker?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Transferring VPN connections and shortcuts from your reseller account to your personal account
How do I set up WireGuard on a Mac?
My VPN connection isn’t working over my TP-Link router at home
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Why doesn't my certificate show up in the "Local Certificate" list?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Can I be a member of multiple VPN Tracker teams at the same time?
Why can't I see our TeamCloud connection?
What should I do if Fortinet SSL VPN is not working on Mac?
What is a VPN connection?
I am seeing a message "account locked for security reasons"?
What do the different roles in my.vpntracker do?
What is a Hash Mismatch?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Using VPN Tracker in teams
How can I save my password for Cisco AnyConnect VPN client?
Can I get real-time support while testing VPN Tracker?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
How to resolve Personal Safe Errors
Can I still use DES or 3DES with IKEv2 on macOS 26?
My Personal Safe has a download error, how can I fix it?
How to migrate a Windows PPTP VPN connection to a Mac
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
Do I need to replace my macOS Server to get my VPN working again
What is an equinux ID?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Are SonicWALL Firewalls Still Safe After the Data Breach?
Does VPN Tracker support Fortinet SSL VPN on macOS?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
Why may an IKEv2 VPN connection suddenly fail to connect?
Does VPN Tracker 365 offer team and consulting features?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
Where can I enter the username I received from my network administrator?
Why are VPN instructions different for Windows and Mac?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Does VPN Tracker support 2-factor authentication?
How can I resize the VPN Tracker window?
What's the most secure VPN connection?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
System Components can't be loaded?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Does VPN Tracker support DPD?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
I accidentally deleted or changed my VPN connection? Where can I access backups?
How can I set up an OpenVPN connection on my Mac or iPhone?
What Data Was Exposed in the SonicWALL VPN Breach?
Backend components failed to install. What can I do?
How do I take a screenshot on the Mac?
Why does my OpenVPN 2FA login fail even though my password is correct?
How do I get system log messages?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Feedback helps!
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
Do you offer monthly VPN Tracker 365 plans?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
What is the difference between the Import password and the unlock password for the connection?
What are TeamCloud Groups?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
Why are my VPN connections disconnected when my computer goes to sleep?
How can I save a connection in my Personal Safe?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
How do renewals of my VPN Tracker 365 plans work?
What to do if WireGuard won’t open on Mac?
How does VPN Tracker 365 differ from free Mac VPN clients?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Should I migrate away from macOS Server VPN
How can I activate automatic renewals?
What is a good way to benchmark VPN throughput?
What is the difference between VPN Tracker and SonicWALL VPN clients?
If I change the password for the VPN Tracker admin console, will it affect the end users?
How can I use VPN Tracker and my regular internet connection at the same time?
Does VPN Tracker support all major VPN protocols?
What is Corporate Branding and how can I set it up?
I cannot edit a connection that was shared with me
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Is 2FA available for my account?
Why is VPN Tracker permanently prompting me to install an update?
VPN Tracker 6: Internet connection blocking VPN connections?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
How can I hide old error messages in VPN Tracker?
How do I change the language settings of my software?
Why is file access so much slower over VPN?
How can I set up a SonicWALL SSL VPN connection on my Mac?
How to Check if Your SonicWALL VPN Configuration Was Stolen
How can I fix macOS Server VPN not working errors on macOS 26
How can I upgrade to the latest VPN Tracker version?
Are SonicWall SSLVPN Devices Compromised in the Breach?
How do I set up school VPN access on Mac?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
What’s the best alternative VPN client for macOS Tahoe?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
How can I buy additional VPN Tracker licenses for my team?
Can I share VPN Shortcuts with my team?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
What would I need Remote Connection Wipe for?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
What is Dead Peer Detection (DPD)?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
How can I cancel my VPN Tracker renewal?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
Which VPN details does school IT need to provide for VPN Tracker?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
How do I make a team member an administrator in VPN Tracker?
Why is VPN Tracker not connecting to my IKEv2 VPN?
How can I remove a device from my account?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
How can I set up two-factor authentication for my VPN Tracker account?
VPN Tracker 365: Constantly improving
Do L2TP connections support 2-Factor Authentication?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
OpenVPN connection works in general but disconnects after a while
I have an older license and a new license, why are the prices different?
Where can I manage my VPN Tracker accounts?
Does VPN Tracker support virtual machines (VMs)?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
Where can I assign my team members a VPN Tracker plan?
Can I use VPN Tracker on my iPad or iPhone?
Why am I getting an "Update error" message?
Alternative to Shimo?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
FortiGate: Should I Use IPsec or SSL-VPN?
Can you help me set up a VPN connection?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Is IKEv1 insecure?
Why can't I assign myself an IP address that lies within the remote network?
How Did Hackers Access SonicWall Firewall Configuration Files?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
How do I fix issues with random MAC Addresses under macOS Sequoia
Can I use my software on multiple computers?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
What is the difference between SecuExtender and VPN Tracker on Mac?
How much does TeamCloud cost?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Can I use different versions of VPN Tracker on the same Mac?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
How can I record network traffic?
I'm having disconnections with my OpenVPN connection. What can I do?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Does VPN Tracker support SSL VPN?
Can I use WireGuard on macOS with FritzBox?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
There was an issue decrypting this connection
What will happen in the free session?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
Can I configure WireGuard connections with 2-Factor Authentication?
Can you help me set up a VPN connection for SonicWALL TZ series?
How can I connect to a WireGuard® VPN server?
Accounting: Accessing backups
How do I use VPN Tracker to connect to a server?
Is there a deadline for canceling my subscription if I wish to opt out?
I am getting the error: "PPTP connect errno = 61 Connection refused"
Does VPN Tracker support OpenVPN connections?
How do I invite equinux Support to my team?
How do I create a VPN on Mac?
My DNS is not working correctly when I check it with NSLookup and other tools
Is VPN Tracker PCI DSS compliant?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
What is the Pre-Shared key and how do I get it?
Which IPsec/IKEv1 engine should I use?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
I forgot my equinux ID and/or password. What's next?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
What hardware do I need for a VPN?
What do I need to use 2FA for my VPN connection?
Why does my Internet stop working after connecting to my VPN?
I'm given a 'Server Certificate error' during Activation?
Why is VPN Tracker prompting me for user login credentials on each connect?
What should I do if Fortinet SSL VPN is not working on Mac?
How can I uninstall VPN Tracker 365?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
Is there a central management option for teams?
Does FortiClient VPN work on Mac?
My renewal is failing due to a card decline. What can I do?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
How do I set up a VPN connection to my Sophos XG Firewall?
How do I invite a new team member?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Are there any known issues connecting to SideWinder VPN gateways?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
How do I share a connection using TeamCloud
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
How do I remove the VPN Tracker System Extension?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
How do I cancel my VPN Tracker trial?
What’s the difference between Fortinet SSL VPN and IPsec?
What is DynDNS or DDNS and why do I need this for my VPN connection?
Why can't I connect to my Fortigate device if XAUTH is enabled?
I don't want to renew my VPN Tracker plan, what do I have to do?
I updated VPN Tracker and my connection has stopped working
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Error: System Extension - app must be in Applications?
Who should test pre-release versions?
How can I show missing VPN configuration options in VPN Tracker?
Why is VPN Tracker asking me to install a Network Extension?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
I'm getting a Keychain error message when signing in
I can't sign in – "Authorization failed"
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Will all of my previous connections and settings be migrated when I upgrade?
TeamCloud settings
How can I verify my email address to start using VPN Tracker 365?
How can I invite VPN Tracker Support to my team?
I am connected to a VPN server but can't access regional content. What should I do?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
Why does the school VPN work on another device but not on my Mac?
I changed my password and now get an error message when I try to use my Personal Safe
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
What is VPN Tracker World Connect?
VPN Tracker Connection Checker - What Do the Results Mean?
I don't see "Allow" for the System Extension in System Preferences
Why is it so important that a certificate is stored correctly on the VPN gateway?
Connection Safe "could not be downloaded" error
What information do I need to set up a Linux VPN connection on Mac?
How do I remove a license from my VPN Tracker plan?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
My SonicWall connection fails with “Negotiation Failed (PPP)”
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Where are VPN Tracker's log files?
Why do I have to submit my email address to download software?
How can I move my VPN connections to a new Mac?
Which VPN protocols does VPN Tracker for iOS support?
Which VPN protocols typically require individual access?
Can I use Fortinet SSL VPN MAC address filtering?
How do I remove the administrator role from a VPN Tracker team member?
What Should SonicWALL Administrators Do After the Leak?
My VPN Tracker plan expired. How can I renew it?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
How to Manage SonicWALL PSK Updates Across All VPN Users
SonicWALL VPN Connection Not Working suddenly: What to Do
I've already purchased but want to change to a different license
Which EAP authentification methods does VPN Tracker support for IKEv2?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
How to set 'Use default gateway for remote network' for VPN on a Mac
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
How do I change my Team Name?
How do I allow VPN Tracker’s system extensions via MDM?
How to Fix the Error: Unable to Add VPN Configuration
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
How can I connect to a Cisco VPN?
Why does my SonicWall SCP connection time out even though the gateway is running?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Unrecognized charge from equinux
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Were All SonicWall Customers Affected by the Data Leak?
Which countries can I connect to with VPN Tracker World Connect?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
How can I recover a deleted Keychain or missing passwords on macOS?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Is SecuExtender available for macOS or do I need an alternative?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
My password is being rejected in the application, but it works on your website?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
What are VPN Shortcuts?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
Backend components are disabled in the system. How can I enabled them again?
How can I consolidate VPN Tracker 365 licenses?
TeamCloud is displaying an "unknown download error"
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
How do I upgrade my VPN Tracker edition to Pro or VIP?
I'm having trouble receiving the invitation emails for a VPN tracker team.
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Why has the lifetime of certificates been shortened further and further in recent years?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Who has access to the VPN connections I save in TeamCloud?
What are the phases in IKEv2?
I need more time. Can I book more sessions?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
How can I use only a specific network for my connection?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
Can I use certificates or smart cards in VPN Tracker?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
I can't complete my order via credit card
Why do I have to confirm the VPN gateway certificate every time?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Why does my UniFi OpenVPN connection stop working after a server update?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
How do I delete my account?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
No recovery key? How to erase and rebuild your Personal Safe