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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
Is my VPN gateway compatible with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
Connection Safe "could not be downloaded" error
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
What is a VPN connection?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
How do I make all traffic go through the VPN tunnel?
Why is VPN Tracker asking me to install a Network Extension?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
I am seeing a message "account locked for security reasons"?
VPN Tracker Connection Checker - What Do the Results Mean?
Connection Drops during Rekeying using TCP with OpenVPN connections
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
Why is it so important that a certificate is stored correctly on the VPN gateway?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
I got a "Legacy System Extension" warning?
I don't see "Allow" for the System Extension in System Preferences
Why am I being asked for a password in VPN Tracker?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
What is a "Peer Hangup" error?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
What is DynDNS or DDNS and why do I need this for my VPN connection?
I can't sign in – "Authorization failed"
Which Mac VPN client is the most reliable?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
I have a PPTP connection setup and can not connect. What can I do?
What forms of payment do you accept?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
What’s the difference between DPD and IKE Keep-Alive?
What is a good way to benchmark VPN throughput?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
When logging in, I get the error "License fetch failed"
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
What to do if WireGuard won’t open on Mac?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
What to do if "Shimo 5 can't be opened"
My SonicWall connection fails with “Negotiation Failed (PPP)”
I'm given a 'Server Certificate error' during Activation?
Why is VPN Tracker permanently prompting me to install an update?
How does Personal Safe deal with data conflicts?
Unrecognized charge from equinux
Why doesn't my certificate show up in the "Local Certificate" list?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Can you help me set up a VPN connection?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
How can I save a connection in my Personal Safe?
My Office network uses the same IP range as my home network. What can I do?
How can I get access to Beta updates for VPN Tracker 365?
TeamCloud is displaying an "unknown download error"
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
My VPN connection isn’t working over my TP-Link router at home
Does VPN Tracker support 2-factor authentication?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
What’s the best alternative VPN client for macOS Tahoe?
How to Fix the Error: Unable to Add VPN Configuration
My VPN stopped working after updating to macOS 26 – what can I do?
Why is file access so much slower over VPN?
What is a VPN Tracker?
What is an equinux ID?
Why are my VPN connections disconnected when my computer goes to sleep?
I am getting the error: "PPTP connect errno = 61 Connection refused"
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Is VPN Tracker PCI DSS compliant?
Why has the lifetime of certificates been shortened further and further in recent years?
What additional settings are available for connections to Cisco devices?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
I'm getting a Keychain error message when signing in
Does VPN Tracker support virtual machines (VMs)?
Why am I getting an "Update error" message?
macOS is saying a System Extension is blocked?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
I can’t remove a member from my team
Why does my Internet stop working after connecting to my VPN?
Can I consolidate licenses from two separate accounts?
How to set 'Use default gateway for remote network' for VPN on a Mac
How do I fix issues with random MAC Addresses under macOS Sequoia
Using VPN Tracker in teams
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
I want to transfer my license to another person. How can I do that?
My Connections do not update from my Personal Safe after logging in on my Mac.
VPN Tracker Enterprise Rollout
What is the Pre-Shared key and how do I get it?
How can I uninstall VPN Tracker 365?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
Why is VPN Tracker prompting me for user login credentials on each connect?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Can I configure WireGuard connections with 2-Factor Authentication?
Looking for your invoice?
I cannot connect to my SonicWall SSL gateway. What can I do?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
How to Manage SonicWALL PSK Updates Across All VPN Users
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
I forgot my equinux ID and/or password. What's next?
Why can't I assign myself an IP address that lies within the remote network?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Can I use my software on multiple computers?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
What Should SonicWALL Administrators Do After the Leak?
Error: System Extension - app must be in Applications?
What is a VPN?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Transferring VPN connections and shortcuts from your reseller account to your personal account
How do I allow VPN Tracker’s system extensions via MDM?
How can I update the address or email address of my equinux ID?
Why should I set up a VPN Tracker team?
What is a Hash Mismatch?
Why do I have to confirm the VPN gateway certificate every time?
I changed my password and now get an error message when I try to use my Personal Safe
How do I take a screenshot on the Mac?
How do I get system log messages?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
What is VPN Tracker World Connect?
I accidentally deleted or changed my VPN connection? Where can I access backups?
Can you guarantee that VPN Tracker will work in my network?
Does VPN Tracker for Mac support the latest macOS version?
Is there a deadline for canceling my subscription if I wish to opt out?
My L2TP connection is giving a socket error message
What’s the difference between Fortinet SSL VPN and IPsec?
How can I use only a specific network for my connection?
How can I record network traffic?
Which is faster: IPSec or SSL VPN?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
How can I cancel my VPN Tracker renewal?
How can I recover a deleted Keychain or missing passwords on macOS?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Can I continue using VPN Tracker 365 after the expiration of my term?
Why do I have to submit my email address to download software?
Can I use VPN Tracker on both Mac and iOS?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
I can't complete my order via credit card
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
System Components can't be loaded?
I've already purchased but want to change to a different license
Backend components failed to install. What can I do?
How secure is TeamCloud?
I am connected to a VPN server but can't access regional content. What should I do?
How can I get access to Nightly updates for VPN Tracker 365?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Which WireGuard client can I use on Mac?
My credit card payment was denied?
Do L2TP connections support 2-Factor Authentication?
How can I consolidate VPN Tracker 365 licenses?
Is Fortinet getting rid of SSL VPN?
Why can't I authorize VPN Tracker in System Preferences?
Where can I download WireGuard for Mac?
How much does TeamCloud cost?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Accounting: Accessing backups
How can I verify the authenticity of my VPN Tracker download?
How do I set up VPN Tracker Team Management?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Why does my SonicWall SCP connection time out even though the gateway is running?
Feedback helps!
How can I disable SSL VPN on FortiGate?
Download warning in Safari?
Does VPN Tracker for Mac support macOS Sequoia?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
How do I make a team member an administrator in VPN Tracker?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
My password is being rejected in the application, but it works on your website?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
How can I improve VPN Tracker's connection speed?
How is VPN Tracker 365 different with a demo license versus a purchased license?
Importing existing VPN Connections from your Mac
How can I set up an OpenVPN connection on my Mac or iPhone?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
My DNS is not working correctly when I check it with NSLookup and other tools
Were All SonicWall Customers Affected by the Data Leak?
VPN Tracker 365: Constantly improving
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Does VPN Tracker support OpenVPN connections?
How can I enable Cookies on my System?
Does VPN Tracker 365 offer team and consulting features?
Which IPSec algorithms were removed in macOS Tahoe?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
What would I need Remote Connection Wipe for?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
How do I change the language settings of my software?
How do I remove the administrator role from a VPN Tracker team member?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Who should test pre-release versions?
How do I get my activation code?
TeamCloud settings
Was ist die sicherste VPN-Verbindung?
My VPN Tracker plan expired. How can I renew it?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
There was an issue decrypting this connection
Does VPN Tracker support NAT-Traversal?
Backend components are disabled in the system. How can I enabled them again?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Can I connect to WireGuard VPN?
Does VPN Tracker work on Macs with Apple M2 chips?
Is setting up my connection on my.vpntracker secure?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Does VPN Tracker support all major VPN protocols?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
How can I upgrade to the latest VPN Tracker version?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Why may an IKEv2 VPN connection suddenly fail to connect?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
How can I update my credit card details?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Does all network traffic go trough the VPN tunnel after the connection has been established?
Is there a free trial for VPN Tracker?
How can I remove a device from my account?
How can I resize the VPN Tracker window?
Where are VPN Tracker's log files?
Will I get a partial refund if I decide I want to opt out of my subscription?
Can you help me set up a VPN connection for SonicWALL TZ series?
Where can I manage my VPN Tracker accounts?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Can I use VPN Tracker on my iPad or iPhone?
Which VPN Protocols does VPN Tracker support?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
How can I connect to a Cisco VPN?
How can I move my VPN connections to a new Mac?
How does VPN Tracker 365 differ from free Mac VPN clients?
Can I share VPN Shortcuts with my team?
Why can't I connect to my Fortigate device if XAUTH is enabled?
Alternative to Shimo?
How do I use VPN Tracker to connect to a server?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
Can the FritzBox use IKEv2?
Are SonicWall SSLVPN Devices Compromised in the Breach?
How do I change a team member's role in VPN Tracker?
How Did Hackers Access SonicWall Firewall Configuration Files?
Does FortiClient VPN work on Mac?
How can a setup a host to everywhere connection with my Linksys Router?
How do I invite a new team member?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
SonicWALL VPN Connection Not Working suddenly: What to Do
Can I adjust the number of VPN Tracker 365 plans in my subscription?
When should I enable DPD in VPN Tracker?
I need more time. Can I book more sessions?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Which routers can I connect to with VPN Tracker?
My renewal is failing due to a card decline. What can I do?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
I've lost my equinux ID or my password!
What will happen in the free session?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
I cannot edit a connection that was shared with me
Where can I assign my team members a VPN Tracker plan?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
What are the system requirements for VPN Tracker?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Are SonicWALL Firewalls Still Safe After the Data Breach?
My Personal Safe has a download error, how can I fix it?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Can I use certificates or smart cards in VPN Tracker?
What are VPN Shortcuts?
How can I update VPN Tracker to the latest version?
What can I use my free session for?
Mac OS X: VPN Tunnel Setup
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
What hardware do I need for a VPN?
FortiGate: Should I Use IPsec or SSL-VPN?
Does VPN Tracker support SSL VPN?
Which IPsec/IKEv1 engine should I use?
Can I use different versions of VPN Tracker on the same Mac?
What Caused the SonicWall Cloud Backup Breach?
Why is VPN Tracker not connecting to my IKEv2 VPN?
How do I add an app into my Applications folder?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
How do I change my Team Name?
What information do I need to set up a Linux VPN connection on Mac?
How to connect to a company VPN
OpenVPN connection works in general but disconnects after a while
How many VPN Tracker licenses do I need?
Which countries can I connect to with VPN Tracker World Connect?
Set up a VPN connection on Mac
What Data Was Exposed in the SonicWALL VPN Breach?
How do I install a Linux VPN on my Mac?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Can I be a member of multiple VPN Tracker teams at the same time?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Can I contact you if I need help?
Can I use Fortinet SSL VPN MAC address filtering?
How do I get my free session?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
How to Check if Your SonicWALL VPN Configuration Was Stolen
How can I buy additional VPN Tracker licenses for my team?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
Is SecuExtender available for macOS or do I need an alternative?
What plan do I need for Remote Connection Wipe?
How do I upgrade my VPN Tracker edition to Pro or VIP?
How do I import Tunnelblick connections into VPN Tracker for Mac?
If I change the password for the VPN Tracker admin console, will it affect the end users?
I have an older license and a new license, why are the prices different?
How do I download VPN Tracker for Mac?
Where can I enter the username I received from my network administrator?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Which ZyXEL Routers are supported and tested with VPN Tracker?
Do I need to replace my macOS Server to get my VPN working again
Can I use WireGuard on macOS with FritzBox?
How can I activate automatic renewals?
I'm having trouble signing in with two-factor authentication (2FA)
OpenVPN connection to Ubiquiti Unifi Gateways does not work
How do renewals of my VPN Tracker 365 plans work?
I updated VPN Tracker and my connection has stopped working
VPN Tracker 9 can't sign in?
Do I need VPN Tracker Pro?
How do I share a connection using TeamCloud
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
How do I cancel my VPN Tracker trial?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Which VPN Tracker edition do I need to buy now?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
What is SSL VPN in FortiGate?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
My credit card is not being accepted. What can I do?
What is the difference between the Import password and the unlock password for the connection?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
How do I set up a VPN connection to my Sophos XG Firewall?
What is Dead Peer Detection (DPD)?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
What do I need to use 2FA for my VPN connection?
Does VPN Tracker support XAUTH?
How can I use VPN Tracker and my regular internet connection at the same time?
Which ports does IKEv2 use?
Legacy VPN Tracker products: End-of-support
How do I install VPN Tracker on a new Mac if my old computer no longer works?
Is there a WireGuard® app for Mac?
How can I connect to a WireGuard® VPN server?
Why can't I see our TeamCloud connection?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
What are TeamCloud Groups?
Who has access to the VPN connections I save in TeamCloud?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
Can I connect to PPTP VPN in VPN Tracker?
Do you offer monthly VPN Tracker 365 plans?
Is there a central management option for teams?
What should I do if Fortinet SSL VPN is not working on Mac?
How to configure WireGuard on Mac?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
What is the best Mac VPN Client?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Can I use VPN Tracker in a zero-trust or hybrid work environment?
I'm having trouble receiving the invitation emails for a VPN tracker team.
Join a VPN Tracker 365 team
Where can I manage my VPN Tracker Plans?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
How can I purchase VPN Tracker via bank transfer?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Will I be charged a fee when starting a trial license?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
macOS 13.4 Support Note
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
Are there any known issues connecting to SideWinder VPN gateways?
How do I perform a force quit on the Mac?
How do I invite equinux Support to my team?
How many connections can I save in my Personal Safe?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
How can I invite VPN Tracker Support to my team?
If I have entered my settings in the demo version, will I keep them when I activate my license?
What is VPN Tracker?
Does VPN Tracker work on PC?
What is Personal Safe? Why should I use Personal Safe?
How can I create a quote for VPN Tracker?
How can I fix macOS Server VPN not working errors on macOS 26
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Is IKEv2 a secure VPN protocol?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Which VPN protocols does VPN Tracker for iOS support?
Is VPN Tracker compatible with M1 and M2 Macs?
What ist XAUTH? What do I have to enter there?
What do the different roles in my.vpntracker do?
Does VPN Tracker support SSL connections?
How can I sort my VPN connections?
How do I set up school VPN access on Mac?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
What are the phases in IKEv2?
How can I hide old error messages in VPN Tracker?
What is SonicWALL Simple Client Provisioning?
I don't want to renew my VPN Tracker plan, what do I have to do?
I am working from home. How do I use VPN to connect my Mac to my office network?
Can VPN Tracker replace my Windows VPN client?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Which EAP authentification methods does VPN Tracker support for IKEv2?
What is Fortinet SSL VPN MAC address authentication?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
How does the order process work?
Does VPN Tracker support DPD?
How can I verify my email address to start using VPN Tracker 365?
What is Corporate Branding and how can I set it up?
What is the difference between SecuExtender and VPN Tracker on Mac?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
How can I show missing VPN configuration options in VPN Tracker?
Does VPN Tracker support SSTP?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
Will all of my previous connections and settings be migrated when I upgrade?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
How many connections can I save in TeamCloud?
How can I remove a payment method?
Why are VPN instructions different for Windows and Mac?
Is WireGuard compatible with MacBook?
Which VPN Tracker plans support Fortinet SSL VPN?
How can I start a VPN Tracker trial?
How to set up WireGuard on macOS?
Does VPN Tracker support AWS VPN connections?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Can I get real-time support while testing VPN Tracker?
Is IKEv1 insecure?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Which WatchGuard Routers are supported and tested with VPN Tracker?
What is a purchasing account?
How can I set up two-factor authentication for my VPN Tracker account?
How do I create a VPN on Mac?
Should I switch from FortiClient to VPN Tracker?
Which VPN details does school IT need to provide for VPN Tracker?
Can I connect to my SonicWALL SSL VPN on my iPhone?
How do I set up a VPN Shortcut?
Can I renew my VPN Tracker licenses early?
How to enter multiple networks for Traffic Control
How does VPN Tracker handle dropped connections?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
VPN Tracker 6: Internet connection blocking VPN connections?
What should I do if Fortinet SSL VPN is not working on Mac?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Can I undo Remote Connection Wipe?
What is the difference between VPN Tracker and SonicWALL VPN clients?
When will VPN Tracker for iOS be available?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
How do I set up a PPTP connection with VPN Tracker?
Do I need to reconfigure my firewall or VPN gateway?
How to resolve Personal Safe Errors
Is the equinux Online Store secure?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
I'm having disconnections with my OpenVPN connection. What can I do?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
Does VPN Tracker support Fortinet SSL VPN on macOS?
Which iOS versions are compatible with VPN Tracker?
Which file formats can be imported with VPN Tracker?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Is 2FA available for my account?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Why does the school VPN work on another device but not on my Mac?
How do I access files over VPN on a Mac?
Is the consulting session really free?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Can I install VPN Tracker using brew / homebrew via terminal?
I have bought a personal VPN Tracker License, can I share this with colleagues?
How to migrate a Windows PPTP VPN connection to a Mac
How do I connect to Fortinet SSL VPN on Mac?
How do I set up WireGuard on a Mac?
Is it possible to activate Family Sharing for VPN Tracker?
How do I assign a team member a license?
What is an IKEv2 VPN?
Is there a free SSL VPN client for Mac?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Should I migrate away from macOS Server VPN
Can I install WireGuard without the Mac App Store?
Why does my OpenVPN 2FA login fail even though my password is correct?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
How can I save my password for Cisco AnyConnect VPN client?
Why do businesses need VPN Tracker when switching to Mac?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
How do I remove a license from my VPN Tracker plan?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe