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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
TeamCloud is displaying an "unknown download error"
Which software could be responsible for VPN Tracker not working properly on my system?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Which Mac VPN client is the most reliable?
Does VPN Tracker support DPD?
Why is file access so much slower over VPN?
Can I use Fortinet SSL VPN MAC address filtering?
My SonicWall connection fails with “Negotiation Failed (PPP)”
Do I need to reconfigure my firewall or VPN gateway?
Why are my VPN connections disconnected when my computer goes to sleep?
Can you help me set up a VPN connection?
I don't see "Allow" for the System Extension in System Preferences
How to Fix the Error: Unable to Add VPN Configuration
How can I start a VPN Tracker trial?
What is VPN Tracker?
What should I do if Fortinet SSL VPN is not working on Mac?
What to do if WireGuard won’t open on Mac?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Can I use my software on multiple computers?
What is the difference between VPN Tracker and SonicWALL VPN clients?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
Is VPN Tracker PCI DSS compliant?
What’s the difference between DPD and IKE Keep-Alive?
How to configure WireGuard on Mac?
How can I set up two-factor authentication for my VPN Tracker account?
TeamCloud settings
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Can I share VPN Shortcuts with my team?
How can I update the address or email address of my equinux ID?
Does VPN Tracker support all major VPN protocols?
How to Manage SonicWALL PSK Updates Across All VPN Users
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
How can I disable SSL VPN on FortiGate?
How do I install a Linux VPN on my Mac?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
I can't sign in – "Authorization failed"
Is it possible to use VPN Tracker with a 64 bit Kernel?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
How can I connect to a WireGuard® VPN server?
Which VPN protocols typically require individual access?
How do I make a team member an administrator in VPN Tracker?
Which ZyXEL Routers are supported and tested with VPN Tracker?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
How can I improve VPN Tracker's connection speed?
What’s the difference between Fortinet SSL VPN and IPsec?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
What will happen in the free session?
Does VPN Tracker support OpenVPN connections?
How can I resize the VPN Tracker window?
How do I change my Team Name?
My VPN stopped working after updating to macOS 26 – what can I do?
How can I remove a device from my account?
My VPN connection isn’t working over my TP-Link router at home
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Does all network traffic go trough the VPN tunnel after the connection has been established?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Can the FritzBox use IKEv2?
I can’t remove a member from my team
Can I install WireGuard without the Mac App Store?
How do I take a screenshot on the Mac?
What ist XAUTH? What do I have to enter there?
How can I uninstall VPN Tracker 365?
How does VPN Tracker 365 differ from free Mac VPN clients?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Backend components failed to install. What can I do?
Is the consulting session really free?
How do I set up a VPN Shortcut?
What is a VPN?
How to migrate a Windows PPTP VPN connection to a Mac
What is the Pre-Shared key and how do I get it?
Why can't I see our TeamCloud connection?
I've lost my equinux ID or my password!
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Can you help me set up a VPN connection for SonicWALL TZ series?
What should I do if Fortinet SSL VPN is not working on Mac?
Does VPN Tracker support AWS VPN connections?
Can I get real-time support while testing VPN Tracker?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Which routers can I connect to with VPN Tracker?
Where can I enter the username I received from my network administrator?
Which WatchGuard Routers are supported and tested with VPN Tracker?
Which is faster: IPSec or SSL VPN?
What to do if "Shimo 5 can't be opened"
Join a VPN Tracker 365 team
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
My renewal is failing due to a card decline. What can I do?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Which IPsec/IKEv1 engine should I use?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
I don't want to renew my VPN Tracker plan, what do I have to do?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
Is 2FA available for my account?
What is DynDNS or DDNS and why do I need this for my VPN connection?
How do I remove the VPN Tracker System Extension?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
I'm having trouble receiving the invitation emails for a VPN tracker team.
What is a "Peer Hangup" error?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
What forms of payment do you accept?
Is my VPN gateway compatible with VPN Tracker?
Is Fortinet getting rid of SSL VPN?
Does VPN Tracker work on PC?
How do I add an app into my Applications folder?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
How does the order process work?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
What do I need to use 2FA for my VPN connection?
How can I enable Cookies on my System?
Can I use VPN Tracker on my iPad or iPhone?
What is a VPN connection?
Can you guarantee that VPN Tracker will work in my network?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Why does my Internet stop working after connecting to my VPN?
I'm having trouble signing in with two-factor authentication (2FA)
What is the best Mac VPN Client?
How do I make all traffic go through the VPN tunnel?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Does VPN Tracker support XAUTH?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Can I continue using VPN Tracker 365 after the expiration of my term?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
How do I invite a new team member?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
Why do businesses need VPN Tracker when switching to Mac?
How to enter multiple networks for Traffic Control
Why am I experiencing DNS issues in Firefox when connected to VPN?
What is the difference between SecuExtender and VPN Tracker on Mac?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
How many connections can I save in my Personal Safe?
I cannot connect to my SonicWall SSL gateway. What can I do?
How can I get access to Beta updates for VPN Tracker 365?
Can I configure WireGuard connections with 2-Factor Authentication?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
What is Personal Safe? Why should I use Personal Safe?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
What plan do I need for Remote Connection Wipe?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Is there a deadline for canceling my subscription if I wish to opt out?
What is a Hash Mismatch?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
How do I set up a VPN connection to my Sophos XG Firewall?
I cannot edit a connection that was shared with me
Why can't I authorize VPN Tracker in System Preferences?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
How can I record network traffic?
What is Fortinet SSL VPN MAC address authentication?
How can I remove a payment method?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
Is the equinux Online Store secure?
What hardware do I need for a VPN?
When should I enable DPD in VPN Tracker?
Connection Safe "could not be downloaded" error
I'm having disconnections with my OpenVPN connection. What can I do?
Do you offer monthly VPN Tracker 365 plans?
VPN Tracker Connection Checker - What Do the Results Mean?
macOS is saying a System Extension is blocked?
Is IKEv1 insecure?
VPN Tracker 6: Internet connection blocking VPN connections?
Unrecognized charge from equinux
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
How to resolve Personal Safe Errors
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Should I migrate away from macOS Server VPN
How can I set up an OpenVPN connection on my Mac or iPhone?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Can I connect to my SonicWALL SSL VPN on my iPhone?
SonicWALL VPN Connection Not Working suddenly: What to Do
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
What do the different roles in my.vpntracker do?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
How to Check if Your SonicWALL VPN Configuration Was Stolen
Why do I have to confirm the VPN gateway certificate every time?
Which file formats can be imported with VPN Tracker?
Is there a free trial for VPN Tracker?
What is the difference between the Import password and the unlock password for the connection?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
How can I buy additional VPN Tracker licenses for my team?
Accounting: Accessing backups
What is Dead Peer Detection (DPD)?
How do I cancel my VPN Tracker trial?
How do I assign a team member a license?
How do I access files over VPN on a Mac?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
I have bought a personal VPN Tracker License, can I share this with colleagues?
VPN Tracker Enterprise Rollout
Is IKEv2 a secure VPN protocol?
Does VPN Tracker support SSL VPN?
Should I switch from FortiClient to VPN Tracker?
What are VPN Shortcuts?
Legacy VPN Tracker products: End-of-support
Why are VPN instructions different for Windows and Mac?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
Do I need VPN Tracker Pro?
Can I be a member of multiple VPN Tracker teams at the same time?
Error: System Extension - app must be in Applications?
How many connections can I save in TeamCloud?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Which VPN protocols does VPN Tracker for iOS support?
Does VPN Tracker work on Macs with Apple M2 chips?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
My DNS is not working correctly when I check it with NSLookup and other tools
How can I use only a specific network for my connection?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Are there any known issues connecting to SideWinder VPN gateways?
My L2TP connection is giving a socket error message
Are SonicWALL Firewalls Still Safe After the Data Breach?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
How can I move my VPN connections to a new Mac?
Looking for your invoice?
Where are VPN Tracker's log files?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
What additional settings are available for connections to Cisco devices?
How do I set up school VPN access on Mac?
How do I upgrade my VPN Tracker edition to Pro or VIP?
My VPN Tracker plan expired. How can I renew it?
There was an issue decrypting this connection
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
How do I download VPN Tracker for Mac?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
Why may an IKEv2 VPN connection suddenly fail to connect?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
What Caused the SonicWall Cloud Backup Breach?
How can I verify the authenticity of my VPN Tracker download?
What is SonicWALL Simple Client Provisioning?
macOS 13.4 Support Note
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
How do renewals of my VPN Tracker 365 plans work?
How do I allow VPN Tracker’s system extensions via MDM?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
If I have entered my settings in the demo version, will I keep them when I activate my license?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
If I change the password for the VPN Tracker admin console, will it affect the end users?
How do I set up WireGuard on a Mac?
Why doesn't my certificate show up in the "Local Certificate" list?
What is an equinux ID?
How can I connect to a Cisco VPN?
When will VPN Tracker for iOS be available?
System Components can't be loaded?
How can I update VPN Tracker to the latest version?
Will I get a partial refund if I decide I want to opt out of my subscription?
What is Corporate Branding and how can I set it up?
My Office network uses the same IP range as my home network. What can I do?
Transferring VPN connections and shortcuts from your reseller account to your personal account
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
How do I change a team member's role in VPN Tracker?
OpenVPN connection works in general but disconnects after a while
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
I changed my password and now get an error message when I try to use my Personal Safe
How can I save a connection in my Personal Safe?
My Connections do not update from my Personal Safe after logging in on my Mac.
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Can VPN Tracker replace my Windows VPN client?
Why am I getting an "Update error" message?
Using VPN Tracker in teams
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
How do I get my free session?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
How can I use VPN Tracker and my regular internet connection at the same time?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
How do I create a VPN on Mac?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
How can I save my password for Cisco AnyConnect VPN client?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Which ports does IKEv2 use?
Can I install VPN Tracker using brew / homebrew via terminal?
I got a "Legacy System Extension" warning?
What is a purchasing account?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
How can I update my credit card details?
How do I invite equinux Support to my team?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
How secure is TeamCloud?
How can a setup a host to everywhere connection with my Linksys Router?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
Why can't I connect to my Fortigate device if XAUTH is enabled?
Do L2TP connections support 2-Factor Authentication?
How do I import Tunnelblick connections into VPN Tracker for Mac?
I forgot my equinux ID and/or password. What's next?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
I am working from home. How do I use VPN to connect my Mac to my office network?
FortiGate: Should I Use IPsec or SSL-VPN?
Does VPN Tracker support SSL connections?
Why can't I assign myself an IP address that lies within the remote network?
What are the system requirements for VPN Tracker?
Why is VPN Tracker prompting me for user login credentials on each connect?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
How do I remove a license from my VPN Tracker plan?
How do I change the language settings of my software?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Why does my OpenVPN 2FA login fail even though my password is correct?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Which VPN Protocols does VPN Tracker support?
How do I get my activation code?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
My password is being rejected in the application, but it works on your website?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Why am I being asked for a password in VPN Tracker?
My credit card is not being accepted. What can I do?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
How can I show missing VPN configuration options in VPN Tracker?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
How does VPN Tracker handle dropped connections?
Download warning in Safari?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
How to Use VPN Tracker 365 with Combined Password and 2FA Token
My credit card payment was denied?
Why has the lifetime of certificates been shortened further and further in recent years?
How can I activate automatic renewals?
Is WireGuard compatible with MacBook?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Is there a central management option for teams?
When logging in, I get the error "License fetch failed"
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Do I need to replace my macOS Server to get my VPN working again
How do I perform a force quit on the Mac?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
Alternative to Shimo?
Can I undo Remote Connection Wipe?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Mac OS X: VPN Tunnel Setup
How Did Hackers Access SonicWall Firewall Configuration Files?
What’s the best alternative VPN client for macOS Tahoe?
How can I fix macOS Server VPN not working errors on macOS 26
Does VPN Tracker for Mac support the latest macOS version?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
My Personal Safe has a download error, how can I fix it?
Is setting up my connection on my.vpntracker secure?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
How can I create a quote for VPN Tracker?
What is a VPN Tracker?
What information do I need to set up a Linux VPN connection on Mac?
Where can I assign my team members a VPN Tracker plan?
What would I need Remote Connection Wipe for?
Can I contact you if I need help?
How does Personal Safe deal with data conflicts?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
What Data Was Exposed in the SonicWALL VPN Breach?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
I am seeing a message "account locked for security reasons"?
Will I be charged a fee when starting a trial license?
How can I consolidate VPN Tracker 365 licenses?
How do I remove the administrator role from a VPN Tracker team member?
What is a good way to benchmark VPN throughput?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
How to set up WireGuard on macOS?
How can I upgrade to the latest VPN Tracker version?
I'm given a 'Server Certificate error' during Activation?
Can I use VPN Tracker on both Mac and iOS?
How much does TeamCloud cost?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Are SonicWall SSLVPN Devices Compromised in the Breach?
How do I fix issues with random MAC Addresses under macOS Sequoia
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
How can I purchase VPN Tracker via bank transfer?
I've already purchased but want to change to a different license
I have a PPTP connection setup and can not connect. What can I do?
Which VPN Tracker plans support Fortinet SSL VPN?
Who has access to the VPN connections I save in TeamCloud?
Importing existing VPN Connections from your Mac
How do I connect to Fortinet SSL VPN on Mac?
Can I connect to WireGuard VPN?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
I can't complete my order via credit card
I'm getting a Keychain error message when signing in
How do I use VPN Tracker to connect to a server?
Connection Drops during Rekeying using TCP with OpenVPN connections
Does VPN Tracker support Fortinet SSL VPN on macOS?
Which iOS versions are compatible with VPN Tracker?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
What is SSL VPN in FortiGate?
Can I use WireGuard on macOS with FritzBox?
How to connect to a company VPN
Can I connect to PPTP VPN in VPN Tracker?
How to set 'Use default gateway for remote network' for VPN on a Mac
How can I cancel my VPN Tracker renewal?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Is there a free SSL VPN client for Mac?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Will all of my previous connections and settings be migrated when I upgrade?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
How can I hide old error messages in VPN Tracker?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
I updated VPN Tracker and my connection has stopped working
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
VPN Tracker 365: Constantly improving
How can I recover a deleted Keychain or missing passwords on macOS?
How do I share a connection using TeamCloud
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
When will VPN Tracker for Windows be available?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
Does VPN Tracker support 2-factor authentication?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
Does VPN Tracker support SSTP?
Where can I download WireGuard for Mac?
How do I set up VPN Tracker Team Management?
Why does my SonicWall SCP connection time out even though the gateway is running?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
Where can I manage my VPN Tracker Plans?
Which VPN Tracker edition do I need to buy now?
Which VPN details does school IT need to provide for VPN Tracker?
What's the most secure VPN connection?
I need more time. Can I book more sessions?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
How can I sort my VPN connections?
What are TeamCloud Groups?
Why should I set up a VPN Tracker team?
What Should SonicWALL Administrators Do After the Leak?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
What is an IKEv2 VPN?
How many VPN Tracker licenses do I need?
What is VPN Tracker World Connect?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Can I use certificates or smart cards in VPN Tracker?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Why is VPN Tracker asking me to install a Network Extension?
Can I use different versions of VPN Tracker on the same Mac?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
VPN Tracker 9 can't sign in?
Set up a VPN connection on Mac
Why is VPN Tracker permanently prompting me to install an update?
Which countries can I connect to with VPN Tracker World Connect?
How do I get system log messages?
Does VPN Tracker support NAT-Traversal?
What can I use my free session for?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
I am connected to a VPN server but can't access regional content. What should I do?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
I want to transfer my license to another person. How can I do that?
Can I renew my VPN Tracker licenses early?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Does FortiClient VPN work on Mac?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
I have an older license and a new license, why are the prices different?
Why is it so important that a certificate is stored correctly on the VPN gateway?
Which IPSec algorithms were removed in macOS Tahoe?
How can I get access to Nightly updates for VPN Tracker 365?
Who should test pre-release versions?
Is VPN Tracker compatible with M1 and M2 Macs?
How can I verify my email address to start using VPN Tracker 365?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
I accidentally deleted or changed my VPN connection? Where can I access backups?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Were All SonicWall Customers Affected by the Data Leak?
How do I delete my account?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Which WireGuard client can I use on Mac?
Does VPN Tracker support virtual machines (VMs)?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Is it possible to activate Family Sharing for VPN Tracker?
What are the phases in IKEv2?
Is SecuExtender available for macOS or do I need an alternative?
Does VPN Tracker 365 offer team and consulting features?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
I am getting the error: "PPTP connect errno = 61 Connection refused"
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
Feedback helps!
Where can I manage my VPN Tracker accounts?
Which EAP authentification methods does VPN Tracker support for IKEv2?
Why is VPN Tracker not connecting to my IKEv2 VPN?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
Why do I have to submit my email address to download software?
Backend components are disabled in the system. How can I enabled them again?
Is there a WireGuard® app for Mac?
Can I consolidate licenses from two separate accounts?
How do I set up a PPTP connection with VPN Tracker?
Why does the school VPN work on another device but not on my Mac?
How can I invite VPN Tracker Support to my team?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
Can I make two VPN connections mutually exclusive?
Why does my UniFi OpenVPN connection stop working after a server update?
Can I get a refund for a renewed VPN Tracker plan?
No recovery key? How to erase and rebuild your Personal Safe