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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
How can I get access to Beta updates for VPN Tracker 365?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Can I consolidate licenses from two separate accounts?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
I am getting the error: "PPTP connect errno = 61 Connection refused"
What to do if "Shimo 5 can't be opened"
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Is my VPN gateway compatible with VPN Tracker?
I have a PPTP connection setup and can not connect. What can I do?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Which IPSec algorithms were removed in macOS Tahoe?
Does VPN Tracker work on Macs with Apple M2 chips?
What is a "Peer Hangup" error?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
macOS is saying a System Extension is blocked?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
What hardware do I need for a VPN?
Which WireGuard client can I use on Mac?
Do L2TP connections support 2-Factor Authentication?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
I want to transfer my license to another person. How can I do that?
I can’t remove a member from my team
Does VPN Tracker for Mac support the latest macOS version?
What additional settings are available for connections to Cisco devices?
Where can I download WireGuard for Mac?
Does VPN Tracker support virtual machines (VMs)?
I have an older license and a new license, why are the prices different?
Using VPN Tracker in teams
What is a VPN connection?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
Why do I have to submit my email address to download software?
Does FortiClient VPN work on Mac?
What is a good way to benchmark VPN throughput?
Why doesn't my certificate show up in the "Local Certificate" list?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
I got a "Legacy System Extension" warning?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Is WireGuard compatible with MacBook?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
My Office network uses the same IP range as my home network. What can I do?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
How do I set up a PPTP connection with VPN Tracker?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
How can I disable SSL VPN on FortiGate?
How do I take a screenshot on the Mac?
Looking for your invoice?
Why is VPN Tracker permanently prompting me to install an update?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
TeamCloud is displaying an "unknown download error"
Is it possible to use VPN Tracker with a 64 bit Kernel?
What Caused the SonicWall Cloud Backup Breach?
Feedback helps!
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
How can I get access to Nightly updates for VPN Tracker 365?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
I am seeing a message "account locked for security reasons"?
I'm getting a Keychain error message when signing in
Does VPN Tracker support AWS VPN connections?
How can I fix macOS Server VPN not working errors on macOS 26
VPN Tracker 365: Constantly improving
How can I update the address or email address of my equinux ID?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
I accidentally deleted or changed my VPN connection? Where can I access backups?
What’s the best alternative VPN client for macOS Tahoe?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Does VPN Tracker 365 offer team and consulting features?
Mac OS X: VPN Tunnel Setup
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
How can I uninstall VPN Tracker 365?
How does Personal Safe deal with data conflicts?
Why may an IKEv2 VPN connection suddenly fail to connect?
Which routers can I connect to with VPN Tracker?
How can I recover a deleted Keychain or missing passwords on macOS?
My L2TP connection is giving a socket error message
Connection Safe "could not be downloaded" error
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
What is a VPN?
Backend components failed to install. What can I do?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Can I use different versions of VPN Tracker on the same Mac?
Will all of my previous connections and settings be migrated when I upgrade?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
What would I need Remote Connection Wipe for?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Backend components are disabled in the system. How can I enabled them again?
Is there a free trial for VPN Tracker?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
What is Dead Peer Detection (DPD)?
What are the system requirements for VPN Tracker?
I am connected to a VPN server but can't access regional content. What should I do?
My Personal Safe has a download error, how can I fix it?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
Can I undo Remote Connection Wipe?
Do I need to replace my macOS Server to get my VPN working again
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Unrecognized charge from equinux
Do you offer monthly VPN Tracker 365 plans?
How to Check if Your SonicWALL VPN Configuration Was Stolen
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Does VPN Tracker support all major VPN protocols?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
How much does TeamCloud cost?
What are VPN Shortcuts?
Alternative to Shimo?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
What are TeamCloud Groups?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
What will happen in the free session?
What is an equinux ID?
I'm given a 'Server Certificate error' during Activation?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
How do I get my activation code?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
Who should test pre-release versions?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
How do I set up a VPN connection to my Sophos XG Firewall?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
What Data Was Exposed in the SonicWALL VPN Breach?
What's the most secure VPN connection?
What are the phases in IKEv2?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
Why do I have to confirm the VPN gateway certificate every time?
Why does my SonicWall SCP connection time out even though the gateway is running?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Should I migrate away from macOS Server VPN
Which Mac VPN client is the most reliable?
How to migrate a Windows PPTP VPN connection to a Mac
How can I improve VPN Tracker's connection speed?
Why am I getting an "Update error" message?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
What Should SonicWALL Administrators Do After the Leak?
Can I use VPN Tracker on both Mac and iOS?
Is there a WireGuard® app for Mac?
TeamCloud settings
How do I create a VPN on Mac?
How can I update VPN Tracker to the latest version?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
My DNS is not working correctly when I check it with NSLookup and other tools
Can I still use DES or 3DES with IKEv2 on macOS 26?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
I can't sign in – "Authorization failed"
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Where can I manage my VPN Tracker accounts?
Does VPN Tracker support 2-factor authentication?
Are SonicWall SSLVPN Devices Compromised in the Breach?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
What is Personal Safe? Why should I use Personal Safe?
My VPN connection isn’t working over my TP-Link router at home
What to do if WireGuard won’t open on Mac?
When will VPN Tracker for Windows be available?
Does all network traffic go trough the VPN tunnel after the connection has been established?
Why can't I authorize VPN Tracker in System Preferences?
Which file formats can be imported with VPN Tracker?
How can I activate automatic renewals?
How do I change the language settings of my software?
There was an issue decrypting this connection
How do I remove the VPN Tracker System Extension?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
How do I share a connection using TeamCloud
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
Connection Drops during Rekeying using TCP with OpenVPN connections
How do I use VPN Tracker to connect to a server?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Does VPN Tracker support Fortinet SSL VPN on macOS?
How can I hide old error messages in VPN Tracker?
Why is it so important that a certificate is stored correctly on the VPN gateway?
System Components can't be loaded?
FortiGate: Should I Use IPsec or SSL-VPN?
Which WatchGuard Routers are supported and tested with VPN Tracker?
Are there any known issues connecting to SideWinder VPN gateways?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Where are VPN Tracker's log files?
How can I connect to a Cisco VPN?
How do renewals of my VPN Tracker 365 plans work?
How can I cancel my VPN Tracker renewal?
How do I access files over VPN on a Mac?
Which VPN Protocols does VPN Tracker support?
How can I consolidate VPN Tracker 365 licenses?
Will I be charged a fee when starting a trial license?
How do I fix issues with random MAC Addresses under macOS Sequoia
How do I remove the administrator role from a VPN Tracker team member?
How to enter multiple networks for Traffic Control
How do I upgrade my VPN Tracker edition to Pro or VIP?
What is SonicWALL Simple Client Provisioning?
Is the equinux Online Store secure?
My VPN stopped working after updating to macOS 26 – what can I do?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Error: System Extension - app must be in Applications?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Does VPN Tracker work on PC?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
Which is faster: IPSec or SSL VPN?
Can you guarantee that VPN Tracker will work in my network?
Why can't I connect to my Fortigate device if XAUTH is enabled?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
How does VPN Tracker handle dropped connections?
What is a purchasing account?
Is there a deadline for canceling my subscription if I wish to opt out?
How can I use only a specific network for my connection?
What is VPN Tracker?
How to set 'Use default gateway for remote network' for VPN on a Mac
How can I remove a device from my account?
Are SonicWALL Firewalls Still Safe After the Data Breach?
What’s the difference between Fortinet SSL VPN and IPsec?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
I don't want to renew my VPN Tracker plan, what do I have to do?
Which VPN Tracker edition do I need to buy now?
How can I remove a payment method?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
How Did Hackers Access SonicWall Firewall Configuration Files?
Why has the lifetime of certificates been shortened further and further in recent years?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
Is the consulting session really free?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
How do I make all traffic go through the VPN tunnel?
Can I continue using VPN Tracker 365 after the expiration of my term?
How to Manage SonicWALL PSK Updates Across All VPN Users
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
How do I change my Team Name?
Can I share VPN Shortcuts with my team?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
VPN Tracker 9 can't sign in?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
How can I save my password for Cisco AnyConnect VPN client?
What is a Hash Mismatch?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
What plan do I need for Remote Connection Wipe?
What ist XAUTH? What do I have to enter there?
Accounting: Accessing backups
Does VPN Tracker support SSL VPN?
My password is being rejected in the application, but it works on your website?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Can I use WireGuard on macOS with FritzBox?
How can I verify the authenticity of my VPN Tracker download?
What is a good SecuExtender alternative for Mac if my school uses Windows?
I don't see "Allow" for the System Extension in System Preferences
How do I improve the performance of file sharing (AFP or SMB) over VPN?
My renewal is failing due to a card decline. What can I do?
How do I get my free session?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Transferring VPN connections and shortcuts from your reseller account to your personal account
My credit card payment was denied?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Can I configure WireGuard connections with 2-Factor Authentication?
I can't complete my order via credit card
Can you help me set up a VPN connection?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
My credit card is not being accepted. What can I do?
What is a VPN Tracker?
I cannot edit a connection that was shared with me
Does VPN Tracker support OpenVPN connections?
How many VPN Tracker licenses do I need?
How do I cancel my VPN Tracker trial?
How to Fix the Error: Unable to Add VPN Configuration
Download warning in Safari?
How secure is TeamCloud?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
I’m having issues with a Cisco AnyConnect gateway. What can I do?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
Does VPN Tracker support NAT-Traversal?
Is IKEv1 insecure?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Can I use Fortinet SSL VPN MAC address filtering?
How can I update my credit card details?
How do I get system log messages?
Can I use certificates or smart cards in VPN Tracker?
What do I need to use 2FA for my VPN connection?
What is the Pre-Shared key and how do I get it?
Why does my Internet stop working after connecting to my VPN?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
How can I buy additional VPN Tracker licenses for my team?
Should I switch from FortiClient to VPN Tracker?
I forgot my equinux ID and/or password. What's next?
What is DynDNS or DDNS and why do I need this for my VPN connection?
How can I upgrade to the latest VPN Tracker version?
Were All SonicWall Customers Affected by the Data Leak?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Does VPN Tracker support XAUTH?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
What is the difference between VPN Tracker and SonicWALL VPN clients?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Why can't I assign myself an IP address that lies within the remote network?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Why am I being asked for a password in VPN Tracker?
I've lost my equinux ID or my password!
Is VPN Tracker PCI DSS compliant?
macOS 13.4 Support Note
VPN Tracker Enterprise Rollout
How to configure WireGuard on Mac?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Can I connect to PPTP VPN in VPN Tracker?
How to connect to a company VPN
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
What should I do if Fortinet SSL VPN is not working on Mac?
How do I connect to Fortinet SSL VPN on Mac?
I've already purchased but want to change to a different license
Do I need the official Fortinet VPN client (FortiClient) for Mac?
How many connections can I save in my Personal Safe?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
How to resolve Personal Safe Errors
What’s the difference between DPD and IKE Keep-Alive?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
If I have entered my settings in the demo version, will I keep them when I activate my license?
Why are my VPN connections disconnected when my computer goes to sleep?
I cannot connect to my SonicWall SSL gateway. What can I do?
I'm having trouble receiving the invitation emails for a VPN tracker team.
How does the order process work?
Can I use VPN Tracker on my iPad or iPhone?
How do I make a team member an administrator in VPN Tracker?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
I changed my password and now get an error message when I try to use my Personal Safe
I am working from home. How do I use VPN to connect my Mac to my office network?
How can I create a quote for VPN Tracker?
What should I do if Fortinet SSL VPN is not working on Mac?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Join a VPN Tracker 365 team
How can I sort my VPN connections?
I updated VPN Tracker and my connection has stopped working
How can I enable Cookies on my System?
Can you help me set up a VPN connection for SonicWALL TZ series?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Importing existing VPN Connections from your Mac
When logging in, I get the error "License fetch failed"
Is Fortinet getting rid of SSL VPN?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
I'm having trouble signing in with two-factor authentication (2FA)
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
How can I verify my email address to start using VPN Tracker 365?
Can VPN Tracker replace my Windows VPN client?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
OpenVPN connection works in general but disconnects after a while
Why is VPN Tracker not connecting to my IKEv2 VPN?
How does VPN Tracker 365 differ from free Mac VPN clients?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
Can I install VPN Tracker using brew / homebrew via terminal?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Can the FritzBox use IKEv2?
Do I need VPN Tracker Pro?
Legacy VPN Tracker products: End-of-support
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
What is an IKEv2 VPN?
How can I record network traffic?
When should I enable DPD in VPN Tracker?
Is VPN Tracker compatible with M1 and M2 Macs?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
What is SSL VPN in FortiGate?
How do I change a team member's role in VPN Tracker?
How can I move my VPN connections to a new Mac?
Is setting up my connection on my.vpntracker secure?
How can I set up a SonicWALL SSL VPN connection on my Mac?
How can I start a VPN Tracker trial?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
What is VPN Tracker World Connect?
How can I set up an OpenVPN connection on my Mac or iPhone?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
How do I set up WireGuard on a Mac?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
My SonicWall connection fails with “Negotiation Failed (PPP)”
VPN Tracker Connection Checker - What Do the Results Mean?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
How do I add an app into my Applications folder?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
Will I get a partial refund if I decide I want to opt out of my subscription?
Set up a VPN connection on Mac
How do I set up VPN Tracker Team Management?
What is Corporate Branding and how can I set it up?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
SonicWALL VPN Connection Not Working suddenly: What to Do
What do the different roles in my.vpntracker do?
Where can I assign my team members a VPN Tracker plan?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Why is VPN Tracker trying to connect to a different connection than the one I last used?
My Connections do not update from my Personal Safe after logging in on my Mac.
How do I assign a team member a license?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
How do I download VPN Tracker for Mac?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Can I contact you if I need help?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Is 2FA available for my account?
Where can I enter the username I received from my network administrator?
Why is VPN Tracker prompting me for user login credentials on each connect?
Can I connect to my SonicWALL SSL VPN on my iPhone?
What forms of payment do you accept?
How can a setup a host to everywhere connection with my Linksys Router?
How do I install a Linux VPN on my Mac?
How do I invite a new team member?
How can I resize the VPN Tracker window?
How to set up WireGuard on macOS?
My VPN Tracker plan expired. How can I renew it?
Where can I manage my VPN Tracker Plans?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Is it possible to activate Family Sharing for VPN Tracker?
I'm having disconnections with my OpenVPN connection. What can I do?
Which countries can I connect to with VPN Tracker World Connect?
Which ZyXEL Routers are supported and tested with VPN Tracker?
Is there a free SSL VPN client for Mac?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
VPN Tracker 6: Internet connection blocking VPN connections?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
What is Fortinet SSL VPN MAC address authentication?
Can I be a member of multiple VPN Tracker teams at the same time?
Do I need to reconfigure my firewall or VPN gateway?
How can I show missing VPN configuration options in VPN Tracker?
When will VPN Tracker for iOS be available?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Which VPN Tracker plans support Fortinet SSL VPN?
Can I renew my VPN Tracker licenses early?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Which VPN protocols does VPN Tracker for iOS support?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Can I get real-time support while testing VPN Tracker?
How can I save a connection in my Personal Safe?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
How do I allow VPN Tracker’s system extensions via MDM?
How can I purchase VPN Tracker via bank transfer?
What information do I need to set up a Linux VPN connection on Mac?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
Why is VPN Tracker asking me to install a Network Extension?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Does VPN Tracker support SSL connections?
I need more time. Can I book more sessions?
What is the difference between the Import password and the unlock password for the connection?
Which EAP authentification methods does VPN Tracker support for IKEv2?
Which VPN protocols typically require individual access?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
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Can I use my software on multiple computers?
Which IPsec/IKEv1 engine should I use?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Why does the school VPN work on another device but not on my Mac?
Why should I set up a VPN Tracker team?
Can I install WireGuard without the Mac App Store?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
Who has access to the VPN connections I save in TeamCloud?
How do I set up a VPN Shortcut?
How do I remove a license from my VPN Tracker plan?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Does VPN Tracker support DPD?
How do I set up school VPN access on Mac?
How do I invite equinux Support to my team?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Is SecuExtender available for macOS or do I need an alternative?
Why do businesses need VPN Tracker when switching to Mac?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Which VPN details does school IT need to provide for VPN Tracker?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
Can I connect to WireGuard VPN?
How many connections can I save in TeamCloud?
What is the best Mac VPN Client?
How do I perform a force quit on the Mac?
Why can't I see our TeamCloud connection?
Why are VPN instructions different for Windows and Mac?
I have bought a personal VPN Tracker License, can I share this with colleagues?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
How can I use VPN Tracker and my regular internet connection at the same time?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
Why does my OpenVPN 2FA login fail even though my password is correct?
Which ports does IKEv2 use?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
What is the difference between SecuExtender and VPN Tracker on Mac?
How can I invite VPN Tracker Support to my team?
Why is file access so much slower over VPN?
Which iOS versions are compatible with VPN Tracker?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Is IKEv2 a secure VPN protocol?
Is there a central management option for teams?
What can I use my free session for?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
How can I set up two-factor authentication for my VPN Tracker account?
How can I connect to a WireGuard® VPN server?
Does VPN Tracker support SSTP?
Why does my UniFi OpenVPN connection stop working after a server update?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
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