Frequently Asked Questions
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
Test to see if your network or provider is working properly. If it works fine, then this could be a NAT-T/IPSec Passthrough problem.
Please refer to this FAQ for further assistance on NAT-T/IPSec :
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Additionally, please re-run the VPN Tracker Connection Checker and see if this solves the issue.
If this does not solve the issue, please send us a technical support report:
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?