Frequently Asked Questions
TeamCloud settings
When you share a connection using TeamCloud, it is encrypted and then shared with members of your VPN Tracker Team.
General Security Information- TeamCloud uses strong encryption to protect all data
- The connection is encrypted using end-to-end encryption for each Team member individually
- End-to-end encryption means that we can never access your encrypted connection
Here's a brief overview of how the following security settings are handled by TeamCloud:
Pre-Shared Key- Pre-shared keys for a connection are automatically included, so your team members can connect right away
- The pre-shared key will not be added to a team member's Keychain, so they cannot access it
- Your username and password are not shared with your team, they are removed before the connection is shared
- Each Team member can enter their own username and password
- These can be stored inside their Keychain and additionally will be added as user-specific credentials to TeamCloud (only available to that team member)
- Remote Connection Wipe: By removing a team member from your Team, their access to TeamCloud is also immediately revoked. Any connections they have on their Macs will be removed automatically.
- Don't allow settings to be changed prevents users that aren't Team managers or owners from editing a connection
- VPN Shortcuts can be shared to TeamCloud directly
If you have any feedback regarding these settings, please get in touch and let us know your requirements.