Yes – the Mail Designer API lets you fill placeholders in your designs and send emails automatically. For instance, you can send personalized messages to customers straight from FileMaker.

Use the Template ID to target a specific design. You’ll find the Template ID in the Placeholder Inspector: simply select a placeholder in your design and copy the Template ID from the bottom of the sidebar.

Yes, with Mail Designer 365 you can track whether an email was opened. The built-in Mail Designer Delivery email tracking features give you detailed statistics for every email and campaign you send.

Whether you're using Direct Send or sending a newsletter campaign: If you send your email using the built-in delivery service in Mail Designer 365, you'll get access to detailed analytics – including open rate, click rate, and many other important metrics.

You can view analytics for your newsletter campaigns here:
https://my.maildesigner365.com/team/deliveries/campaigns/finished

Detailed tracking is also available for Direct Send emails. You can find the relevant statistics here:
https://my.maildesigner365.com/team/deliveries/direct/finished

No matter which sending method you choose, Mail Designer 365 provides the following analytics:

• Open rate and total opens
• Click rate and total clicks
• Delivery status and bounces
• Unsubscribes (unsubscribe rate)
• Detailed link click tracking
  
• Recipient-level statistics
  

This performance analysis helps you better understand the success of your email campaigns and improve your content accordingly.

Tip: For accurate results, we recommend checking your statistics at least 24 hours after sending. This ensures your recipients had enough time to open and engage with your email.

With placeholders, you can easily create target groups or personalize your emails. In third-party apps like FileMaker, you can create fields to use as placeholders in your designs. This allows you to send automated, personalized emails directly from FileMaker.

A placeholder (e.g., “Country”) can have multiple values (e.g., “Germany”, “USA”).

Add placeholders to your contacts to create target groups based on them (e.g., “Send newsletter only to users in the USA”).

Or use the Mail Designer 365 app to insert these placeholders into your emails for personalization (e.g., “All of ‘Germany’ is Celebrating the Super Sale!”).

Learn more in the handbook

iOS recognizes phone numbers and other information like addresses and dates automatically, as these information can be used in different Apps.
You can for example tap a phone numer in order to call it or tap an address to add it to your address book.

Because of this, these information get highlighted in emails.

We have a range of plan options available to suit all needs.

A Mail Designer 365 Business plan is intended for everyday email newsletters. This plan offers you access to all the latest Design Ideas, as well as the Borders tool and Teamwork features.

Mail Designer 365 Business Premium plans are intended for users who consider newsletters to be a critical part of their marketing strategy.
This plan offers you all the features available in a Business plan, plus:

• 24h priority support
• Tables tool
• Blend Modes
• Duotone Filters
• Vibrancy effects

If you want to cross-upgrade your plan from Small Business (our legacy plan) to Business or Business Premium, you can do so by heading to my.maildesigner365.com.

Anchor links do not work in most email clients and are not supported in iOS 14 and lower. For this reason, Mail Designer 365 doesn't currently offer support for this feature.

We try to ensure that a newsletter looks and works as expected on the widest range of readers possible and will revisit anchor links, if a majority of popular email apps add support for them.

Placeholders can be used to insert subscriber details or unsubscribe link into your newsletter automatically when you send it via MailChimp or Campaign Monitor.

To use a placeholder, please try the following:

‣ Select a text area

‣ Please choose "Insert" > "MailChimp" or "Campaign Monitor"

‣ Choose a placeholder

Note: A placeholder cannot be used on text within an image area, you'll need to place your cursor in a text area to use placeholders.

You can use MailChimp placeholders in your Mail Designer 365 email designs. For example, you can use placeholders in order to personalize your mailings with the first or last name of the recipient. You can also preview the final result via the MailChimp website.

To do so...

‣ Please go to the MailChimp website and log in. When you are ready, upload your design to MailChimp by creating a new campaign.

‣ Select the email design you just uploaded and click "Preview and Test." 

‣ Next, click "Enter preview mode." 

‣ Click the button for "Enable live merge tag info". You will now see your information for the placeholder you have entered. 

In some circumstances, Mail Designer may not be able to store your account login credentials in your Keychain.

To fix this issue, please try the following:

• The easiest way to fix this problem is to restart your Mac.

If the problem still pops up, try this:

• Quit Mail Designer
• Open Keychain Access from Applications > Utilities
• Select your login keychain
• Choose File > Lock Keychain “login”
• Then choose File > Unlock Keychain “login”

Now re-open Mail Designer and try signing in again.

Activating Mail Designer 365 is easy! Here's how to get started:

• If you haven't already, you can download Mail Designer 365 using this link.
• After the download has completed, launch the app and click the "Login" button in the top left-hand corner of the Design Chooser homepage.
• Enter your equinux ID and password in the space provided. Hint: This is the login you first created when purchasing Mail Designer 365 (or any other equinux software products) in our online store.

You can find your original template files in the Finder by following these steps:

‣ Right click the template in the Design Chooser
‣ Choose "Show in Finder"

How to find your designs in a Time Machine backup
If you've had a hardware failure and need to find your templates in a backup of your Mac, you can find your templates in this location:

/user/Library/Group Containers/C3HCD5RMD7.net.tower-one.MailDesigner

Note: there will be multiple "Library" folders on your harddrive, but you need the hidden one inside your Home folder.
Here is one way to get there:

• Navigate to your user's home folder in the Time Machine backup (e.g. "John")
• Right-click on your user's home folder ("John"), hold down the Alt/Option key (⌥) and select "Copy “john” as Pathname"
• Select the menu item "Go > Go to Folder…" and a dialog will open
• Press Cmd+V to paste the path you've just copied and add "/Library" to the end of the path and press enter

You should now be inside the Library folder of your user account.

Now here on, go to "Group Containers/C3HCD5RMD7.Mail Designer/Documents/MD365" to find your documents. You'll find folders corresponding to your categories and each will have subfolders "Contents/Resources" that have the actual documents.

You can drag & drop them onto your Mail Designer 365 icon in the dock to copy them to your Mail Designer 365 library.

It sure does! And it does it brilliantly too!

Mail Designer can export an HTML file containing your entire design. This opens up a whole host of great options for you, as the user, to explore:

• Upload your design to third-party newsletter services
• Offer recipients, with email client programs that don’t support rich HTML content, the option to view your message as a webpage in their browser
• Create a link to your newsletter directly from your website: A great option for people that would like to see a newsletter before they subscribe

The best thing is: It's so easy to export your design as an HTML document

• Open your design
• Choose “Share > HTML...” from the menu bar
• Choose a location to save your design

By the way: If you plan on uploading your images to a separate web server, you can enter an absolute URL prefix for images.

The Mail Designer manual has information on how to create your design and export it to MailChimp. Once you have sent your design to the big monkey in the sky, you can create campaigns, manage subscribers, track clicks and more with MailChimp's tools.

There are so many different MailChimp features, that we can't describe them all in the Mail Designer manual. But don't worry: the MailChimp team have created webinars, how-to manuals, guides and tips to help you get started.

MailChimp offers visual "WYSIWYG" and code-based template editing.

However, as every HTML engine works a little bit differently, we recommend that you stick to Mail Designer for editing, as changes made with MailChimp may cause issues with the look or layout of your designs.

If you need to make any changes, simply re-upload a new version of your design and select it for your MailChimp campaign.

On the other hand if you are a HTML code pro, just edit the HTML code with the MailChimp editor untill it fits your needs. We ask for you understanding that we can't offer support for this.

Mail Designer 365 gives you many options to be creative when it comes to building your email designs. This includes the option to use text styles in image areas to create logos, call-to-actions buttons, and more.

While we strongly encourage you to be as creative as possible when it comes to exploring fonts and text styles for your email designs, we also recommend using a good balance of "real text" and image elements in every design.

When an email design has a large amount of images or image elements (such as shapes, text styles, graphics etc) the risks increase when you go to send it. Firstly, emails which are largely image-based are larger and generally take longer to load. If your recipient is viewing your email on a poor internet connection, it's highly likely they will not see any of the image elements. This is obviously not ideal if the majority of your design is images, as the reader will be greeted by a blank screen.

Secondly, the likelihood of your email getting caught in a spam filter increases with the amount of image elements you include. This is a safety precaution put in place by many email providers, as spam emails typically contain a high quantity of images.

To summarize, we would always recommend you to use real text where possible in order to reduce the amount of images in your email design. However, if you want to use text styles in an image area, do so with caution and only where necessary. If you can create the same effect using real text, this would always be the better option to reduce risks after sending.

{S_1058}

This error message appears when trying to send your design from an iCloud account with 2-factor authentication set up. In order to be able to send your design as normal, you will need to set up an app-specific password for Mail Designer.

Apple's support page has more information on how to set this up.

All templates you want to upload to MailChimp have to contain an unsubscribe link. By adding the Unsubscribe Link to your template you can ensure that your design will look correct on mobile devices and desktop clients and the MailChimp footer will be added at the end of your message.

Add a MailChimp unsubscribe link

To add an unsubscribe link to your template, please follow these steps:

Choose the text area you want to insert the unsubscribe link to.

Please choose "Insert" > "MailChimp" > "Unsubscribe Link" from the top menu bar.

Add a MailChimp Rewards badge

You have a free MailChimp account and want to send a MailChimp campaign without the grey MailChimp Footer?
Simply add the additional "Rewards" placeholder to your design together with the unsubscribe link and your campaign will be send without the MailChimp footer.
You can add the "Rewards" placeholder by choosing "Insert" > "MailChimp" > "Rewards" from the top menu bar.

Do you have a paid MailChimp account?
In this case you don't have to add a MailChimp Rewards badge to your Mail Designer Pro document.

In order to upload templates to your MailChimp account on your behalf, Mail Designer needs your MailChimp API key (a special kind of password).

You can find your API key on your MailChimp. The MailChimp support pages have more information.

In Mail Designer 365 it is technically possible to create an all image email design, BUT we would strongly advise against it.

Image based email designs are problematic for a number of reasons...

Firstly, emails which are largely image-based are larger and generally take longer to load. If your recipient is viewing your email on a poor internet connection, it's highly likely they will not see any of the image elements. This is obviously not ideal if the majority of your design is images, as the reader will be greeted by a blank screen.

Secondly, the likelihood of your email getting caught in a spam filter increases with the amount of image elements you include. This is a safety precaution put in place by many email providers, as spam emails typically contain a high quantity of images.

Lastly, there are some people who prefer not to receive html emails, and have set up their email provider to only show them the plain text version of an email. If your email design is all image, there will be no real text to display to your recipient if they have these preferences in place.

To summarize, we would always recommend you use a good mix of real text and images in your email designs to ensure that you will have no problems when it comes to sending. Feel free to get creative with graphic elements and images in your designs, but don't forget to insert text where possible to cover all bases. Happy designing!

So you've already exported your email design to MailChimp, Campaign Monitor, Direct Mail etc, and you notice a mistake in your text or something you want to adjust. It may seem like the quick and convenient option to do this within the ESP in question's HTML editor, but in reality, it's not as straightforward.

Because HTML is so complex when it comes to emails, even the slightest change could have drastic consequences for your email design. This is why we meticulously test every line of code used in the Mail Designer 365 app, so we can ensure compatibility with practically all email clients.

Editing text, or any other element of your design, outside of Mail Designer 365 can have an impact on your newsletter's code and cause it not to be displayed as you intended it to once you've hit send. For this reason, we strongly advise all changes to be made within the Mail Designer 365 editor to ensure compatibility.