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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
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How do I activate my VPN Tracker license?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
How can I get access to Beta updates for VPN Tracker 365?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Is my VPN gateway compatible with VPN Tracker?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
I have a PPTP connection setup and can not connect. What can I do?
Can I consolidate licenses from two separate accounts?
What additional settings are available for connections to Cisco devices?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Why doesn't my certificate show up in the "Local Certificate" list?
Does VPN Tracker work on Macs with Apple M2 chips?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Does VPN Tracker support virtual machines (VMs)?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
I have an older license and a new license, why are the prices different?
macOS is saying a System Extension is blocked?
Feedback helps!
I am connected to a VPN server but can't access regional content. What should I do?
Which WireGuard client can I use on Mac?
What’s the best alternative VPN client for macOS Tahoe?
Where can I download WireGuard for Mac?
Do L2TP connections support 2-Factor Authentication?
What hardware do I need for a VPN?
How do I take a screenshot on the Mac?
My Office network uses the same IP range as my home network. What can I do?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
I got a "Legacy System Extension" warning?
How can I update the address or email address of my equinux ID?
Does VPN Tracker 365 offer team and consulting features?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
I am getting the error: "PPTP connect errno = 61 Connection refused"
I can’t remove a member from my team
What is a "Peer Hangup" error?
How can I disable SSL VPN on FortiGate?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
What to do if "Shimo 5 can't be opened"
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
How much does TeamCloud cost?
I want to transfer my license to another person. How can I do that?
Backend components are disabled in the system. How can I enabled them again?
What is a good way to benchmark VPN throughput?
Alternative to Shimo?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Connection Safe "could not be downloaded" error
What's the most secure VPN connection?
What is a VPN connection?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
I'm given a 'Server Certificate error' during Activation?
How do I set up a PPTP connection with VPN Tracker?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
Why can't I authorize VPN Tracker in System Preferences?
How do I fix issues with random MAC Addresses under macOS Sequoia
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Which IPSec algorithms were removed in macOS Tahoe?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Using VPN Tracker in teams
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
VPN Tracker 365: Constantly improving
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
How do I use VPN Tracker to connect to a server?
What’s the difference between Fortinet SSL VPN and IPsec?
What Should SonicWALL Administrators Do After the Leak?
What to do if WireGuard won’t open on Mac?
I forgot my equinux ID and/or password. What's next?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
I can't sign in – "Authorization failed"
What would I need Remote Connection Wipe for?
How to Fix the Error: Unable to Add VPN Configuration
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
How can I uninstall VPN Tracker 365?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Are SonicWall SSLVPN Devices Compromised in the Breach?
How does Personal Safe deal with data conflicts?
What Data Was Exposed in the SonicWALL VPN Breach?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Why do I have to submit my email address to download software?
Do you offer monthly VPN Tracker 365 plans?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Unrecognized charge from equinux
Error: System Extension - app must be in Applications?
Looking for your invoice?
I am seeing a message "account locked for security reasons"?
Does FortiClient VPN work on Mac?
Where can I manage my VPN Tracker accounts?
My DNS is not working correctly when I check it with NSLookup and other tools
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Why do I have to confirm the VPN gateway certificate every time?
Which Mac VPN client is the most reliable?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
FortiGate: Should I Use IPsec or SSL-VPN?
Why has the lifetime of certificates been shortened further and further in recent years?
What is Personal Safe? Why should I use Personal Safe?
How can I get access to Nightly updates for VPN Tracker 365?
My L2TP connection is giving a socket error message
My password is being rejected in the application, but it works on your website?
TeamCloud is displaying an "unknown download error"
What are the phases in IKEv2?
Why is it so important that a certificate is stored correctly on the VPN gateway?
How do I get system log messages?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
My VPN stopped working after updating to macOS 26 – what can I do?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Which is faster: IPSec or SSL VPN?
Why are my VPN connections disconnected when my computer goes to sleep?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
What are the system requirements for VPN Tracker?
Why am I getting an "Update error" message?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
What do I need to use 2FA for my VPN connection?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
I accidentally deleted or changed my VPN connection? Where can I access backups?
How do I change the language settings of my software?
What are VPN Shortcuts?
How to Check if Your SonicWALL VPN Configuration Was Stolen
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
I don't see "Allow" for the System Extension in System Preferences
I can't complete my order via credit card
Why does my Internet stop working after connecting to my VPN?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Can I use certificates or smart cards in VPN Tracker?
Why does my SonicWall SCP connection time out even though the gateway is running?
Can I use different versions of VPN Tracker on the same Mac?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Where are VPN Tracker's log files?
What is a good SecuExtender alternative for Mac if my school uses Windows?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
How to Manage SonicWALL PSK Updates Across All VPN Users
Why is VPN Tracker permanently prompting me to install an update?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Do I need to replace my macOS Server to get my VPN working again
How can I activate automatic renewals?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
How can I cancel my VPN Tracker renewal?
Download warning in Safari?
I've lost my equinux ID or my password!
I'm getting a Keychain error message when signing in
What Caused the SonicWall Cloud Backup Breach?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Is Fortinet getting rid of SSL VPN?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
How do I get my activation code?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
What is an equinux ID?
Is there a WireGuard® app for Mac?
Were All SonicWall Customers Affected by the Data Leak?
Why can't I connect to my Fortigate device if XAUTH is enabled?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Is there a free trial for VPN Tracker?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
How do I remove the VPN Tracker System Extension?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
VPN Tracker Enterprise Rollout
How secure is TeamCloud?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Is the equinux Online Store secure?
What is a VPN Tracker?
Why can't I assign myself an IP address that lies within the remote network?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
My VPN connection isn’t working over my TP-Link router at home
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
How do I upgrade my VPN Tracker edition to Pro or VIP?
Who should test pre-release versions?
My renewal is failing due to a card decline. What can I do?
What are TeamCloud Groups?
How can I upgrade to the latest VPN Tracker version?
How can I consolidate VPN Tracker 365 licenses?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
Where can I enter the username I received from my network administrator?
Can I use VPN Tracker on both Mac and iOS?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
How can I recover a deleted Keychain or missing passwords on macOS?
Which routers can I connect to with VPN Tracker?
My Personal Safe has a download error, how can I fix it?
Is WireGuard compatible with MacBook?
Are SonicWALL Firewalls Still Safe After the Data Breach?
How can I remove a device from my account?
Is setting up my connection on my.vpntracker secure?
Is VPN Tracker PCI DSS compliant?
How can I record network traffic?
How can I fix macOS Server VPN not working errors on macOS 26
How can I enable Cookies on my System?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Why am I being asked for a password in VPN Tracker?
I changed my password and now get an error message when I try to use my Personal Safe
How can I use only a specific network for my connection?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
What’s the difference between DPD and IKE Keep-Alive?
Can I share VPN Shortcuts with my team?
Backend components failed to install. What can I do?
Do I need VPN Tracker Pro?
How can I connect to a Cisco VPN?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
I've already purchased but want to change to a different license
How do I create a VPN on Mac?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
SonicWALL VPN Connection Not Working suddenly: What to Do
When logging in, I get the error "License fetch failed"
Can you guarantee that VPN Tracker will work in my network?
How many connections can I save in my Personal Safe?
Join a VPN Tracker 365 team
Is it possible to use VPN Tracker with a 64 bit Kernel?
Legacy VPN Tracker products: End-of-support
Is there a deadline for canceling my subscription if I wish to opt out?
OpenVPN connection works in general but disconnects after a while
Connection Drops during Rekeying using TCP with OpenVPN connections
How can I save my password for Cisco AnyConnect VPN client?
What is Dead Peer Detection (DPD)?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Transferring VPN connections and shortcuts from your reseller account to your personal account
TeamCloud settings
Does VPN Tracker for Mac support macOS 27 Golden Gate?
What will happen in the free session?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
What ist XAUTH? What do I have to enter there?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Does VPN Tracker work on PC?
Does VPN Tracker for Mac support the latest macOS version?
Does VPN Tracker support OpenVPN connections?
Which VPN Protocols does VPN Tracker support?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
I cannot edit a connection that was shared with me
I updated VPN Tracker and my connection has stopped working
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
VPN Tracker Connection Checker - What Do the Results Mean?
How does VPN Tracker 365 differ from free Mac VPN clients?
Why is VPN Tracker prompting me for user login credentials on each connect?
Mac OS X: VPN Tunnel Setup
How can I save a connection in my Personal Safe?
How Did Hackers Access SonicWall Firewall Configuration Files?
What forms of payment do you accept?
How do I set up a VPN connection to my Sophos XG Firewall?
Are there any known issues connecting to SideWinder VPN gateways?
Does VPN Tracker support XAUTH?
Does VPN Tracker support AWS VPN connections?
How do I change my Team Name?
How do I make all traffic go through the VPN tunnel?
Does VPN Tracker support all major VPN protocols?
Is VPN Tracker compatible with M1 and M2 Macs?
How to connect to a company VPN
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
Can I use WireGuard on macOS with FritzBox?
How to configure WireGuard on Mac?
Can you help me set up a VPN connection?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
What is VPN Tracker World Connect?
Why is VPN Tracker not connecting to my IKEv2 VPN?
How do renewals of my VPN Tracker 365 plans work?
Does VPN Tracker support SSL VPN?
If I change the password for the VPN Tracker admin console, will it affect the end users?
What is VPN Tracker?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
How to set 'Use default gateway for remote network' for VPN on a Mac
macOS 13.4 Support Note
Can I use VPN Tracker on my iPad or iPhone?
Should I switch from FortiClient to VPN Tracker?
Accounting: Accessing backups
Does all network traffic go trough the VPN tunnel after the connection has been established?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Should I migrate away from macOS Server VPN
Why may an IKEv2 VPN connection suddenly fail to connect?
How to resolve Personal Safe Errors
When should I enable DPD in VPN Tracker?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
What is the Pre-Shared key and how do I get it?
Is IKEv1 insecure?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
How do I access files over VPN on a Mac?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
Does VPN Tracker support NAT-Traversal?
What is SonicWALL Simple Client Provisioning?
My VPN Tracker plan expired. How can I renew it?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Can I get real-time support while testing VPN Tracker?
What should I do if Fortinet SSL VPN is not working on Mac?
Which WatchGuard Routers are supported and tested with VPN Tracker?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
How many VPN Tracker licenses do I need?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Why should I set up a VPN Tracker team?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
What is DynDNS or DDNS and why do I need this for my VPN connection?
Can I configure WireGuard connections with 2-Factor Authentication?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
How do I set up WireGuard on a Mac?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
What is a purchasing account?
Can the FritzBox use IKEv2?
I cannot connect to my SonicWall SSL gateway. What can I do?
Importing existing VPN Connections from your Mac
Which VPN Tracker edition do I need to buy now?
System Components can't be loaded?
What is a VPN?
How do I set up VPN Tracker Team Management?
How do I connect to Fortinet SSL VPN on Mac?
What is Fortinet SSL VPN MAC address authentication?
I don't want to renew my VPN Tracker plan, what do I have to do?
Can I connect to PPTP VPN in VPN Tracker?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
Is 2FA available for my account?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
How can I remove a payment method?
My SonicWall connection fails with “Negotiation Failed (PPP)”
What is the difference between the Import password and the unlock password for the connection?
How can I move my VPN connections to a new Mac?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Can VPN Tracker replace my Windows VPN client?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
How can I update VPN Tracker to the latest version?
Will all of my previous connections and settings be migrated when I upgrade?
Does VPN Tracker support 2-factor authentication?
How can I set up a SonicWALL SSL VPN connection on my Mac?
If I have entered my settings in the demo version, will I keep them when I activate my license?
How do I cancel my VPN Tracker trial?
My credit card payment was denied?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
Can I undo Remote Connection Wipe?
Can I continue using VPN Tracker 365 after the expiration of my term?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
How can I hide old error messages in VPN Tracker?
I'm having trouble signing in with two-factor authentication (2FA)
How can I sort my VPN connections?
Set up a VPN connection on Mac
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
How can I resize the VPN Tracker window?
My Connections do not update from my Personal Safe after logging in on my Mac.
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Is the consulting session really free?
Can you help me set up a VPN connection for SonicWALL TZ series?
How can I verify the authenticity of my VPN Tracker download?
What do the different roles in my.vpntracker do?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
How do I get my free session?
How to migrate a Windows PPTP VPN connection to a Mac
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
How do I share a connection using TeamCloud
How can I set up an OpenVPN connection on my Mac or iPhone?
When will VPN Tracker for Windows be available?
What plan do I need for Remote Connection Wipe?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
How does VPN Tracker handle dropped connections?
Which file formats can be imported with VPN Tracker?
Is SecuExtender available for macOS or do I need an alternative?
Does VPN Tracker support Fortinet SSL VPN on macOS?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
How do I perform a force quit on the Mac?
Can I use my software on multiple computers?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Can I install VPN Tracker using brew / homebrew via terminal?
How to set up WireGuard on macOS?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
I am working from home. How do I use VPN to connect my Mac to my office network?
What is SSL VPN in FortiGate?
What is a Hash Mismatch?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Why is file access so much slower over VPN?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
What is the difference between VPN Tracker and SonicWALL VPN clients?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
Do I need to reconfigure my firewall or VPN gateway?
How can I start a VPN Tracker trial?
How do I install a Linux VPN on my Mac?
Why is VPN Tracker asking me to install a Network Extension?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Which EAP authentification methods does VPN Tracker support for IKEv2?
Can I use Fortinet SSL VPN MAC address filtering?
How many connections can I save in TeamCloud?
How can I create a quote for VPN Tracker?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
How do I make a team member an administrator in VPN Tracker?
Does VPN Tracker support SSL connections?
How can a setup a host to everywhere connection with my Linksys Router?
How do I invite a new team member?
How do I allow VPN Tracker’s system extensions via MDM?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Which Linux VPN protocols can I use with VPN Tracker on Mac?
How can I connect to a WireGuard® VPN server?
Will I get a partial refund if I decide I want to opt out of my subscription?
VPN Tracker 9 can't sign in?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
I'm having trouble receiving the invitation emails for a VPN tracker team.
How can I update my credit card details?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Can I connect to WireGuard VPN?
How can I verify my email address to start using VPN Tracker 365?
What is Corporate Branding and how can I set it up?
Which iOS versions are compatible with VPN Tracker?
My credit card is not being accepted. What can I do?
Can I renew my VPN Tracker licenses early?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
What should I do if Fortinet SSL VPN is not working on Mac?
There was an issue decrypting this connection
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
How do I remove the administrator role from a VPN Tracker team member?
How can I use VPN Tracker and my regular internet connection at the same time?
Can I install WireGuard without the Mac App Store?
What can I use my free session for?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
Which countries can I connect to with VPN Tracker World Connect?
VPN Tracker 6: Internet connection blocking VPN connections?
How can I improve VPN Tracker's connection speed?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Where can I manage my VPN Tracker Plans?
Can I connect to my SonicWALL SSL VPN on my iPhone?
How do I download VPN Tracker for Mac?
Can I be a member of multiple VPN Tracker teams at the same time?
Which VPN protocols typically require individual access?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Why are VPN instructions different for Windows and Mac?
How can I buy additional VPN Tracker licenses for my team?
Which ZyXEL Routers are supported and tested with VPN Tracker?
Why do businesses need VPN Tracker when switching to Mac?
Which ports does IKEv2 use?
How does the order process work?
How do I invite equinux Support to my team?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Is it possible to activate Family Sharing for VPN Tracker?
I'm having disconnections with my OpenVPN connection. What can I do?
Will I be charged a fee when starting a trial license?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
How can I show missing VPN configuration options in VPN Tracker?
Where can I assign my team members a VPN Tracker plan?
How can I set up two-factor authentication for my VPN Tracker account?
I need more time. Can I book more sessions?
What is the best Mac VPN Client?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Does VPN Tracker support DPD?
How to enter multiple networks for Traffic Control
When will VPN Tracker for iOS be available?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Which VPN protocols does VPN Tracker for iOS support?
How do I change a team member's role in VPN Tracker?
Who has access to the VPN connections I save in TeamCloud?
Which IPsec/IKEv1 engine should I use?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
How do I assign a team member a license?
Is there a free SSL VPN client for Mac?
How can I purchase VPN Tracker via bank transfer?
How can I invite VPN Tracker Support to my team?
Which VPN Tracker plans support Fortinet SSL VPN?
How do I set up a VPN Shortcut?
Why does the school VPN work on another device but not on my Mac?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
What information do I need to set up a Linux VPN connection on Mac?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
How do I set up school VPN access on Mac?
Can I contact you if I need help?
Is there a central management option for teams?
What is an IKEv2 VPN?
Why does my OpenVPN 2FA login fail even though my password is correct?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
How do I add an app into my Applications folder?
Which VPN details does school IT need to provide for VPN Tracker?
I have bought a personal VPN Tracker License, can I share this with colleagues?
What is the difference between SecuExtender and VPN Tracker on Mac?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Why can't I see our TeamCloud connection?
Is IKEv2 a secure VPN protocol?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
How do I remove a license from my VPN Tracker plan?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Does VPN Tracker support SSTP?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Why does my UniFi OpenVPN connection stop working after a server update?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe