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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

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How do I activate my VPN Tracker license?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Is my VPN gateway compatible with VPN Tracker?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
How can I get access to Beta updates for VPN Tracker 365?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
What additional settings are available for connections to Cisco devices?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
I want to transfer my license to another person. How can I do that?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
How much does TeamCloud cost?
My Office network uses the same IP range as my home network. What can I do?
Why doesn't my certificate show up in the "Local Certificate" list?
Does VPN Tracker support virtual machines (VMs)?
macOS is saying a System Extension is blocked?
Do L2TP connections support 2-Factor Authentication?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
Where can I download WireGuard for Mac?
Does VPN Tracker work on Macs with Apple M2 chips?
I am getting the error: "PPTP connect errno = 61 Connection refused"
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
I forgot my equinux ID and/or password. What's next?
What's the most secure VPN connection?
Feedback helps!
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Can I consolidate licenses from two separate accounts?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
I have a PPTP connection setup and can not connect. What can I do?
How do I set up a PPTP connection with VPN Tracker?
I am connected to a VPN server but can't access regional content. What should I do?
What is a "Peer Hangup" error?
How can I update the address or email address of my equinux ID?
Connection Safe "could not be downloaded" error
What is a good way to benchmark VPN throughput?
What to do if "Shimo 5 can't be opened"
How do I fix issues with random MAC Addresses under macOS Sequoia
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
Which WireGuard client can I use on Mac?
I'm given a 'Server Certificate error' during Activation?
Backend components are disabled in the system. How can I enabled them again?
I can't sign in – "Authorization failed"
What hardware do I need for a VPN?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Why am I getting an "Update error" message?
Which Mac VPN client is the most reliable?
TeamCloud is displaying an "unknown download error"
Looking for your invoice?
I am seeing a message "account locked for security reasons"?
What is a VPN connection?
Why do I have to confirm the VPN gateway certificate every time?
My VPN stopped working after updating to macOS 26 – what can I do?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Why does my Internet stop working after connecting to my VPN?
What is Personal Safe? Why should I use Personal Safe?
What’s the best alternative VPN client for macOS Tahoe?
I don't see "Allow" for the System Extension in System Preferences
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
How can I use only a specific network for my connection?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Why is it so important that a certificate is stored correctly on the VPN gateway?
How do I get system log messages?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Which is faster: IPSec or SSL VPN?
Are SonicWall SSLVPN Devices Compromised in the Breach?
Where can I enter the username I received from my network administrator?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Does VPN Tracker 365 offer team and consulting features?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
How to Check if Your SonicWALL VPN Configuration Was Stolen
My L2TP connection is giving a socket error message
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Why do I have to submit my email address to download software?
I can’t remove a member from my team
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
My password is being rejected in the application, but it works on your website?
I got a "Legacy System Extension" warning?
My DNS is not working correctly when I check it with NSLookup and other tools
What’s the difference between Fortinet SSL VPN and IPsec?
What Should SonicWALL Administrators Do After the Leak?
Why has the lifetime of certificates been shortened further and further in recent years?
Is setting up my connection on my.vpntracker secure?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Why is VPN Tracker permanently prompting me to install an update?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Alternative to Shimo?
Which IPSec algorithms were removed in macOS Tahoe?
Do I need to replace my macOS Server to get my VPN working again
How do I change the language settings of my software?
What would I need Remote Connection Wipe for?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
Is Fortinet getting rid of SSL VPN?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Unrecognized charge from equinux
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
What Data Was Exposed in the SonicWALL VPN Breach?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
What to do if WireGuard won’t open on Mac?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
I accidentally deleted or changed my VPN connection? Where can I access backups?
I've lost my equinux ID or my password!
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Error: System Extension - app must be in Applications?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
Why does my SonicWall SCP connection time out even though the gateway is running?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
How can I uninstall VPN Tracker 365?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
How do I use VPN Tracker to connect to a server?
Why can't I authorize VPN Tracker in System Preferences?
What is an equinux ID?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Why is VPN Tracker prompting me for user login credentials on each connect?
Where can I manage my VPN Tracker accounts?
How to Manage SonicWALL PSK Updates Across All VPN Users
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
How do I take a screenshot on the Mac?
How does Personal Safe deal with data conflicts?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
How can I record network traffic?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
My VPN connection isn’t working over my TP-Link router at home
How do I get my activation code?
How can I consolidate VPN Tracker 365 licenses?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Can I use different versions of VPN Tracker on the same Mac?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
How do I make all traffic go through the VPN tunnel?
VPN Tracker 365: Constantly improving
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
VPN Tracker Enterprise Rollout
When logging in, I get the error "License fetch failed"
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Why are my VPN connections disconnected when my computer goes to sleep?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
Download warning in Safari?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
I changed my password and now get an error message when I try to use my Personal Safe
What are the phases in IKEv2?
How can I get access to Nightly updates for VPN Tracker 365?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
My VPN Tracker plan expired. How can I renew it?
Using VPN Tracker in teams
Why can't I connect to my Fortigate device if XAUTH is enabled?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Were All SonicWall Customers Affected by the Data Leak?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
I've already purchased but want to change to a different license
Can I use VPN Tracker on my iPad or iPhone?
How can I disable SSL VPN on FortiGate?
What are the system requirements for VPN Tracker?
I have an older license and a new license, why are the prices different?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
Join a VPN Tracker 365 team
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Why am I being asked for a password in VPN Tracker?
How can I activate automatic renewals?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Does VPN Tracker support all major VPN protocols?
TeamCloud settings
How do I change my Team Name?
What will happen in the free session?
What are VPN Shortcuts?
Can I share VPN Shortcuts with my team?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
Why can't I assign myself an IP address that lies within the remote network?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Does VPN Tracker for Mac support the latest macOS version?
What’s the difference between DPD and IKE Keep-Alive?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
How can I recover a deleted Keychain or missing passwords on macOS?
How to set 'Use default gateway for remote network' for VPN on a Mac
What is VPN Tracker?
What do I need to use 2FA for my VPN connection?
Who should test pre-release versions?
SonicWALL VPN Connection Not Working suddenly: What to Do
I can't complete my order via credit card
Is VPN Tracker compatible with M1 and M2 Macs?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Does VPN Tracker support XAUTH?
FortiGate: Should I Use IPsec or SSL-VPN?
Accounting: Accessing backups
How can I fix macOS Server VPN not working errors on macOS 26
Is VPN Tracker PCI DSS compliant?
Can I configure WireGuard connections with 2-Factor Authentication?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Can I use WireGuard on macOS with FritzBox?
What are TeamCloud Groups?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Do you offer monthly VPN Tracker 365 plans?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
How to configure WireGuard on Mac?
Does VPN Tracker support SSL VPN?
If I change the password for the VPN Tracker admin console, will it affect the end users?
Can I use VPN Tracker on both Mac and iOS?
Does VPN Tracker support OpenVPN connections?
Can I use certificates or smart cards in VPN Tracker?
Where are VPN Tracker's log files?
Does FortiClient VPN work on Mac?
Do I need VPN Tracker Pro?
Can I still use DES or 3DES with IKEv2 on macOS 26?
System Components can't be loaded?
My Personal Safe has a download error, how can I fix it?
VPN Tracker Connection Checker - What Do the Results Mean?
What is a VPN Tracker?
Which WatchGuard Routers are supported and tested with VPN Tracker?
How can I save a connection in my Personal Safe?
Does VPN Tracker support AWS VPN connections?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
How do I set up a VPN connection to my Sophos XG Firewall?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Is there a deadline for canceling my subscription if I wish to opt out?
How to set up WireGuard on macOS?
My Connections do not update from my Personal Safe after logging in on my Mac.
I'm getting a Keychain error message when signing in
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Does VPN Tracker support NAT-Traversal?
Can you help me set up a VPN connection?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Importing existing VPN Connections from your Mac
I updated VPN Tracker and my connection has stopped working
How do I upgrade my VPN Tracker edition to Pro or VIP?
How can I upgrade to the latest VPN Tracker version?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
How can I remove a device from my account?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
How can I enable Cookies on my System?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
Are SonicWALL Firewalls Still Safe After the Data Breach?
Connection Drops during Rekeying using TCP with OpenVPN connections
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Can I use my software on multiple computers?
Transferring VPN connections and shortcuts from your reseller account to your personal account
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
My SonicWall connection fails with “Negotiation Failed (PPP)”
What Caused the SonicWall Cloud Backup Breach?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
Is there a WireGuard® app for Mac?
How to connect to a company VPN
When should I enable DPD in VPN Tracker?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
Backend components failed to install. What can I do?
How can I connect to a Cisco VPN?
What ist XAUTH? What do I have to enter there?
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
What is SonicWALL Simple Client Provisioning?
Does VPN Tracker support 2-factor authentication?
Why is VPN Tracker asking me to install a Network Extension?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
Is there a free trial for VPN Tracker?
What is VPN Tracker World Connect?
Is the equinux Online Store secure?
How does VPN Tracker 365 differ from free Mac VPN clients?
How Did Hackers Access SonicWall Firewall Configuration Files?
What forms of payment do you accept?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
How do I import Tunnelblick connections into VPN Tracker for Mac?
What is the Pre-Shared key and how do I get it?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
Does all network traffic go trough the VPN tunnel after the connection has been established?
How can I move my VPN connections to a new Mac?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
How can I cancel my VPN Tracker renewal?
How can I verify the authenticity of my VPN Tracker download?
Can I connect to WireGuard VPN?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Which VPN Protocols does VPN Tracker support?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
I cannot edit a connection that was shared with me
How to Fix the Error: Unable to Add VPN Configuration
Mac OS X: VPN Tunnel Setup
What plan do I need for Remote Connection Wipe?
I don't want to renew my VPN Tracker plan, what do I have to do?
How do I connect to Fortinet SSL VPN on Mac?
Which routers can I connect to with VPN Tracker?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
macOS 13.4 Support Note
What is Fortinet SSL VPN MAC address authentication?
I'm having trouble signing in with two-factor authentication (2FA)
How do I remove the VPN Tracker System Extension?
Legacy VPN Tracker products: End-of-support
What is DynDNS or DDNS and why do I need this for my VPN connection?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
How can I remove a payment method?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
How do I get my free session?
Why is file access so much slower over VPN?
Does VPN Tracker work on PC?
My renewal is failing due to a card decline. What can I do?
Will all of my previous connections and settings be migrated when I upgrade?
Where can I manage my VPN Tracker Plans?
Can VPN Tracker replace my Windows VPN client?
How do renewals of my VPN Tracker 365 plans work?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Why is VPN Tracker not connecting to my IKEv2 VPN?
How can I set up an OpenVPN connection on my Mac or iPhone?
Does VPN Tracker support Fortinet SSL VPN on macOS?
How do I create a VPN on Mac?
What is a VPN?
Can I undo Remote Connection Wipe?
Which VPN Tracker edition do I need to buy now?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
What should I do if Fortinet SSL VPN is not working on Mac?
How do I set up VPN Tracker Team Management?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
How do I make a team member an administrator in VPN Tracker?
Why am I experiencing DNS issues in Firefox when connected to VPN?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
How many VPN Tracker licenses do I need?
Can I continue using VPN Tracker 365 after the expiration of my term?
Will I be charged a fee when starting a trial license?
Why should I set up a VPN Tracker team?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
How do I invite a new team member?
Can you help me set up a VPN connection for SonicWALL TZ series?
Are there any known issues connecting to SideWinder VPN gateways?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
How do I set up WireGuard on a Mac?
Is IKEv1 insecure?
How do I access files over VPN on a Mac?
How does VPN Tracker handle dropped connections?
Can I be a member of multiple VPN Tracker teams at the same time?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Is SecuExtender available for macOS or do I need an alternative?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
How secure is TeamCloud?
Which VPN Tracker plans support Fortinet SSL VPN?
Can the FritzBox use IKEv2?
Does VPN Tracker support SSL connections?
Should I switch from FortiClient to VPN Tracker?
How can a setup a host to everywhere connection with my Linksys Router?
How can I hide old error messages in VPN Tracker?
My credit card payment was denied?
Is 2FA available for my account?
Can I install VPN Tracker using brew / homebrew via terminal?
How do I perform a force quit on the Mac?
Should I migrate away from macOS Server VPN
Can I install WireGuard without the Mac App Store?
What do the different roles in my.vpntracker do?
OpenVPN connection works in general but disconnects after a while
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
How do I share a connection using TeamCloud
How can I resize the VPN Tracker window?
What is the difference between the Import password and the unlock password for the connection?
Which countries can I connect to with VPN Tracker World Connect?
Will I get a partial refund if I decide I want to opt out of my subscription?
I'm having trouble receiving the invitation emails for a VPN tracker team.
I am working from home. How do I use VPN to connect my Mac to my office network?
How to migrate a Windows PPTP VPN connection to a Mac
What is SSL VPN in FortiGate?
Which file formats can be imported with VPN Tracker?
How can I update VPN Tracker to the latest version?
Which iOS versions are compatible with VPN Tracker?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Is WireGuard compatible with MacBook?
Can I renew my VPN Tracker licenses early?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
How can I create a quote for VPN Tracker?
Can I connect to PPTP VPN in VPN Tracker?
If I have entered my settings in the demo version, will I keep them when I activate my license?
I cannot connect to my SonicWall SSL gateway. What can I do?
Can I use Fortinet SSL VPN MAC address filtering?
Can you guarantee that VPN Tracker will work in my network?
There was an issue decrypting this connection
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
How do I allow VPN Tracker’s system extensions via MDM?
Why may an IKEv2 VPN connection suddenly fail to connect?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
How can I buy additional VPN Tracker licenses for my team?
Which IPsec/IKEv1 engine should I use?
Set up a VPN connection on Mac
How do I assign a team member a license?
What is Dead Peer Detection (DPD)?
VPN Tracker 9 can't sign in?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Which ZyXEL Routers are supported and tested with VPN Tracker?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
Can I connect to my SonicWALL SSL VPN on my iPhone?
How do I add an app into my Applications folder?
What is the difference between VPN Tracker and SonicWALL VPN clients?
How can I start a VPN Tracker trial?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
What should I do if Fortinet SSL VPN is not working on Mac?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
My credit card is not being accepted. What can I do?
Which VPN protocols typically require individual access?
How do I cancel my VPN Tracker trial?
Which EAP authentification methods does VPN Tracker support for IKEv2?
How do I invite equinux Support to my team?
How do I remove the administrator role from a VPN Tracker team member?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
What is an IKEv2 VPN?
How many connections can I save in my Personal Safe?
Why do businesses need VPN Tracker when switching to Mac?
How can I set up two-factor authentication for my VPN Tracker account?
What is a purchasing account?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
What is the best Mac VPN Client?
What is a Hash Mismatch?
How can I improve VPN Tracker's connection speed?
How do I download VPN Tracker for Mac?
How does the order process work?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
How do I install a Linux VPN on my Mac?
How can I save my password for Cisco AnyConnect VPN client?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
How can I invite VPN Tracker Support to my team?
I'm having disconnections with my OpenVPN connection. What can I do?
Can I get real-time support while testing VPN Tracker?
Who has access to the VPN connections I save in TeamCloud?
Why does the school VPN work on another device but not on my Mac?
Is the consulting session really free?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
How to resolve Personal Safe Errors
What can I use my free session for?
What is Corporate Branding and how can I set it up?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Do I need to reconfigure my firewall or VPN gateway?
Is there a free SSL VPN client for Mac?
How can I update my credit card details?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Does VPN Tracker support DPD?
I have bought a personal VPN Tracker License, can I share this with colleagues?
How to enter multiple networks for Traffic Control
How many connections can I save in TeamCloud?
Can I contact you if I need help?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Which ports does IKEv2 use?
How can I sort my VPN connections?
How do I change a team member's role in VPN Tracker?
Which VPN protocols does VPN Tracker for iOS support?
How do I set up a VPN Shortcut?
Is there a central management option for teams?
Why are VPN instructions different for Windows and Mac?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
Where can I assign my team members a VPN Tracker plan?
What information do I need to set up a Linux VPN connection on Mac?
Is IKEv2 a secure VPN protocol?
I need more time. Can I book more sessions?
How can I purchase VPN Tracker via bank transfer?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
When will VPN Tracker for iOS be available?
How do I remove a license from my VPN Tracker plan?
Why can't I see our TeamCloud connection?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
How can I use VPN Tracker and my regular internet connection at the same time?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
How can I show missing VPN configuration options in VPN Tracker?
How can I connect to a WireGuard® VPN server?
VPN Tracker 6: Internet connection blocking VPN connections?
What is the difference between SecuExtender and VPN Tracker on Mac?
Why does my OpenVPN 2FA login fail even though my password is correct?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
Which VPN protocols will VPN Tracker for Windows support?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
Why does my UniFi OpenVPN connection stop working after a server update?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
How do I set up school VPN access on Mac?
How can I verify my email address to start using VPN Tracker 365?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Is it possible to activate Family Sharing for VPN Tracker?
Does VPN Tracker support SSTP?
Which VPN details does school IT need to provide for VPN Tracker?
Will existing VPN Tracker connections, accounts, and licenses work on Windows?
Which Windows versions will VPN Tracker support?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
When will VPN Tracker for Windows be available?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe