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About equinux
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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions
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How do I activate my VPN Tracker license?
Is my VPN gateway compatible with VPN Tracker?
Which software could be responsible for VPN Tracker not working properly on my system?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
I want to transfer my license to another person. How can I do that?
Why doesn't my certificate show up in the "Local Certificate" list?
Feedback helps!
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
How do I make all traffic go through the VPN tunnel?
I have a PPTP connection setup and can not connect. What can I do?
What’s the difference between Fortinet SSL VPN and IPsec?
How can I get access to Beta updates for VPN Tracker 365?
Can I consolidate licenses from two separate accounts?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Connection Safe "could not be downloaded" error
Backend components are disabled in the system. How can I enabled them again?
I forgot my equinux ID and/or password. What's next?
Why has the lifetime of certificates been shortened further and further in recent years?
Which WireGuard client can I use on Mac?
My VPN connection isn’t working over my TP-Link router at home
How much does TeamCloud cost?
Where can I manage my VPN Tracker accounts?
What is a VPN connection?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
What’s the difference between DPD and IKE Keep-Alive?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
Unrecognized charge from equinux
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
How can I consolidate VPN Tracker 365 licenses?
My password is being rejected in the application, but it works on your website?
What is a good SecuExtender alternative for Mac if my school uses Windows?
What is an equinux ID?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Why is it so important that a certificate is stored correctly on the VPN gateway?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
Where can I download WireGuard for Mac?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
What additional settings are available for connections to Cisco devices?
How do I fix issues with random MAC Addresses under macOS Sequoia
I’m having issues with a Cisco AnyConnect gateway. What can I do?
What’s the best alternative VPN client for macOS Tahoe?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Which is faster: IPSec or SSL VPN?
My Office network uses the same IP range as my home network. What can I do?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
I got a "Legacy System Extension" warning?
I am getting the error: "PPTP connect errno = 61 Connection refused"
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
Does VPN Tracker support virtual machines (VMs)?
My L2TP connection is giving a socket error message
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
Looking for your invoice?
Does VPN Tracker support 2-factor authentication?
What to do if WireGuard won’t open on Mac?
I've lost my equinux ID or my password!
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
I can't sign in – "Authorization failed"
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Is setting up my connection on my.vpntracker secure?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
What is a "Peer Hangup" error?
My VPN stopped working after updating to macOS 26 – what can I do?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
Why do I have to submit my email address to download software?
What are VPN Shortcuts?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
How can I update the address or email address of my equinux ID?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
What is Personal Safe? Why should I use Personal Safe?
What is a good way to benchmark VPN throughput?
Does VPN Tracker for Mac support the latest macOS version?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
I am seeing a message "account locked for security reasons"?
Why does my Internet stop working after connecting to my VPN?
Transferring VPN connections and shortcuts from your reseller account to your personal account
TeamCloud is displaying an "unknown download error"
Why am I getting an "Update error" message?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Which IPSec algorithms were removed in macOS Tahoe?
Was ist die sicherste VPN-Verbindung?
I accidentally deleted or changed my VPN connection? Where can I access backups?
Can I use VPN Tracker on my iPad or iPhone?
How do I set up VPN Tracker Team Management?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
macOS is saying a System Extension is blocked?
How can I disable SSL VPN on FortiGate?
How can I get access to Nightly updates for VPN Tracker 365?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
Download warning in Safari?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
How can I remove a payment method?
VPN Tracker Connection Checker - What Do the Results Mean?
Why can't I assign myself an IP address that lies within the remote network?
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
My VPN Tracker plan expired. How can I renew it?
How do I upgrade my VPN Tracker edition to Pro or VIP?
I've already purchased but want to change to a different license
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Which Mac VPN client is the most reliable?
How do I use VPN Tracker to connect to a server?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
Why can't I connect to my Fortigate device if XAUTH is enabled?
Can I still use DES or 3DES with IKEv2 on macOS 26?
How to Check if Your SonicWALL VPN Configuration Was Stolen
Why do I have to confirm the VPN gateway certificate every time?
What is the Pre-Shared key and how do I get it?
How do I change the language settings of my software?
What is SonicWALL Simple Client Provisioning?
I don't see "Allow" for the System Extension in System Preferences
Can I use WireGuard on macOS with FritzBox?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Is VPN Tracker PCI DSS compliant?
TeamCloud settings
What hardware do I need for a VPN?
How do I invite a new team member?
Does VPN Tracker work on Macs with Apple M2 chips?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
How to connect to a company VPN
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
Does VPN Tracker 365 offer team and consulting features?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
How can I record network traffic?
What would I need Remote Connection Wipe for?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
My DNS is not working correctly when I check it with NSLookup and other tools
How to set 'Use default gateway for remote network' for VPN on a Mac
Do you offer monthly VPN Tracker 365 plans?
Does FortiClient VPN work on Mac?
Alternative to Shimo?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Does VPN Tracker support all major VPN protocols?
What will happen in the free session?
How do I get system log messages?
Can I configure WireGuard connections with 2-Factor Authentication?
Why is VPN Tracker prompting me for user login credentials on each connect?
I can’t remove a member from my team
Importing existing VPN Connections from your Mac
How Did Hackers Access SonicWall Firewall Configuration Files?
How to configure WireGuard on Mac?
I'm given a 'Server Certificate error' during Activation?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
How can I use only a specific network for my connection?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
I can't complete my order via credit card
Is SecuExtender available for macOS or do I need an alternative?
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
I changed my password and now get an error message when I try to use my Personal Safe
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
What Should SonicWALL Administrators Do After the Leak?
Why are my VPN connections disconnected when my computer goes to sleep?
System Components can't be loaded?
Where can I enter the username I received from my network administrator?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Were All SonicWall Customers Affected by the Data Leak?
Can I continue using VPN Tracker 365 after the expiration of my term?
When logging in, I get the error "License fetch failed"
What are the system requirements for VPN Tracker?
Are SonicWALL Firewalls Still Safe After the Data Breach?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Is Fortinet getting rid of SSL VPN?
My Personal Safe has a download error, how can I fix it?
How can I move my VPN connections to a new Mac?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
I cannot connect to my SonicWall SSL gateway. What can I do?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
How to Manage SonicWALL PSK Updates Across All VPN Users
Can I share VPN Shortcuts with my team?
How to Fix the Error: Unable to Add VPN Configuration
Do I need VPN Tracker Pro?
Are SonicWall SSLVPN Devices Compromised in the Breach?
My SonicWall connection fails with “Negotiation Failed (PPP)”
Connection Drops during Rekeying using TCP with OpenVPN connections
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Why am I being asked for a password in VPN Tracker?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
What are the phases in IKEv2?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
How can I upgrade to the latest VPN Tracker version?
SonicWALL VPN Connection Not Working suddenly: What to Do
Do I need to replace my macOS Server to get my VPN working again
Can you help me set up a VPN connection?
What is VPN Tracker?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
If I change the password for the VPN Tracker admin console, will it affect the end users?
What forms of payment do you accept?
How can I verify the authenticity of my VPN Tracker download?
How do I allow VPN Tracker’s system extensions via MDM?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
How can I cancel my VPN Tracker renewal?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
What is DynDNS or DDNS and why do I need this for my VPN connection?
Can I connect to WireGuard VPN?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
How do I set up a PPTP connection with VPN Tracker?
How secure is TeamCloud?
I am connected to a VPN server but can't access regional content. What should I do?
How do I take a screenshot on the Mac?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
VPN Tracker Enterprise Rollout
How can I save a connection in my Personal Safe?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
What is a VPN?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Why is VPN Tracker permanently prompting me to install an update?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
Can I use my software on multiple computers?
Why does my SonicWall SCP connection time out even though the gateway is running?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Do L2TP connections support 2-Factor Authentication?
Who should test pre-release versions?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Which VPN Tracker edition do I need to buy now?
Why is VPN Tracker asking me to install a Network Extension?
Is VPN Tracker compatible with M1 and M2 Macs?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
Why can't I authorize VPN Tracker in System Preferences?
Which WatchGuard Routers are supported and tested with VPN Tracker?
What to do if "Shimo 5 can't be opened"
How can I resize the VPN Tracker window?
Using VPN Tracker in teams
Does VPN Tracker support AWS VPN connections?
How do I set up a VPN connection to my Sophos XG Firewall?
How can I activate automatic renewals?
What is the difference between the Import password and the unlock password for the connection?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
How can I fix macOS Server VPN not working errors on macOS 26
How does Personal Safe deal with data conflicts?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Why should I set up a VPN Tracker team?
What is a VPN Tracker?
How can I connect to a Cisco VPN?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Does VPN Tracker for Mac support macOS Sequoia?
How can I enable Cookies on my System?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Can you guarantee that VPN Tracker will work in my network?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Where can I manage my VPN Tracker Plans?
Is there a deadline for canceling my subscription if I wish to opt out?
macOS 13.4 Support Note
Legacy VPN Tracker products: End-of-support
How do I install VPN Tracker on a new Mac if my old computer no longer works?
How do I get my activation code?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
My credit card payment was denied?
VPN Tracker 365: Constantly improving
What do I need to use 2FA for my VPN connection?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
What is VPN Tracker World Connect?
Can I use certificates or smart cards in VPN Tracker?
How can I remove a device from my account?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Can I use VPN Tracker on both Mac and iOS?
How can I uninstall VPN Tracker 365?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
Can I use different versions of VPN Tracker on the same Mac?
What is a Hash Mismatch?
My Connections do not update from my Personal Safe after logging in on my Mac.
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
What is SSL VPN in FortiGate?
What do the different roles in my.vpntracker do?
How do I change my Team Name?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
Is IKEv1 insecure?
Error: System Extension - app must be in Applications?
Which ports does IKEv2 use?
Does VPN Tracker support OpenVPN connections?
Will I be charged a fee when starting a trial license?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Is WireGuard compatible with MacBook?
OpenVPN connection works in general but disconnects after a while
I'm having trouble signing in with two-factor authentication (2FA)
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Does VPN Tracker support NAT-Traversal?
Will all of my previous connections and settings be migrated when I upgrade?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
Can I connect to PPTP VPN in VPN Tracker?
I'm getting a Keychain error message when signing in
Why is file access so much slower over VPN?
Which VPN Protocols does VPN Tracker support?
How does VPN Tracker 365 differ from free Mac VPN clients?
I'm having disconnections with my OpenVPN connection. What can I do?
How do I set up WireGuard on a Mac?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Does VPN Tracker support XAUTH?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
FortiGate: Should I Use IPsec or SSL-VPN?
Can I install WireGuard without the Mac App Store?
How to set up WireGuard on macOS?
What Data Was Exposed in the SonicWALL VPN Breach?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
How can I recover a deleted Keychain or missing passwords on macOS?
I updated VPN Tracker and my connection has stopped working
Accounting: Accessing backups
Is IKEv2 a secure VPN protocol?
Can I use Fortinet SSL VPN MAC address filtering?
There was an issue decrypting this connection
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
How do I access files over VPN on a Mac?
Who has access to the VPN connections I save in TeamCloud?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
Is the equinux Online Store secure?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Backend components failed to install. What can I do?
What Caused the SonicWall Cloud Backup Breach?
How can a setup a host to everywhere connection with my Linksys Router?
Can I contact you if I need help?
Can the FritzBox use IKEv2?
Where are VPN Tracker's log files?
How can I improve VPN Tracker's connection speed?
How can I save my password for Cisco AnyConnect VPN client?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
How can I purchase VPN Tracker via bank transfer?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Will I get a partial refund if I decide I want to opt out of my subscription?
How does VPN Tracker handle dropped connections?
What should I do if Fortinet SSL VPN is not working on Mac?
I have an older license and a new license, why are the prices different?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Is there a central management option for teams?
When should I enable DPD in VPN Tracker?
What is an IKEv2 VPN?
How can I verify my email address to start using VPN Tracker 365?
Does all network traffic go trough the VPN tunnel after the connection has been established?
How can I set up an OpenVPN connection on my Mac or iPhone?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Which routers can I connect to with VPN Tracker?
How do I add an app into my Applications folder?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Can you help me set up a VPN connection for SonicWALL TZ series?
Where can I assign my team members a VPN Tracker plan?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
When will VPN Tracker for iOS be available?
I cannot edit a connection that was shared with me
How do I remove the administrator role from a VPN Tracker team member?
Can I connect to my SonicWALL SSL VPN on my iPhone?
Does VPN Tracker support SSL connections?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
How do I invite equinux Support to my team?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
Join a VPN Tracker 365 team
Why may an IKEv2 VPN connection suddenly fail to connect?
Which VPN protocols typically require individual access?
How do I change a team member's role in VPN Tracker?
How do I remove a license from my VPN Tracker plan?
How do I remove the VPN Tracker System Extension?
My credit card is not being accepted. What can I do?
What is a purchasing account?
Mac OS X: VPN Tunnel Setup
Are there any known issues connecting to SideWinder VPN gateways?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
How many connections can I save in TeamCloud?
Why can't I see our TeamCloud connection?
How do I make a team member an administrator in VPN Tracker?
Can I be a member of multiple VPN Tracker teams at the same time?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
What are TeamCloud Groups?
Which VPN Tracker plans support Fortinet SSL VPN?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
How can I update VPN Tracker to the latest version?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
How do I get my free session?
Which IPsec/IKEv1 engine should I use?
Is there a free trial for VPN Tracker?
Does VPN Tracker support SSL VPN?
How do I create a VPN on Mac?
Does VPN Tracker support Fortinet SSL VPN on macOS?
Is there a WireGuard® app for Mac?
Which countries can I connect to with VPN Tracker World Connect?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
I need more time. Can I book more sessions?
How many VPN Tracker licenses do I need?
How can I invite VPN Tracker Support to my team?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Which ZyXEL Routers are supported and tested with VPN Tracker?
How do renewals of my VPN Tracker 365 plans work?
Is there a free SSL VPN client for Mac?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
How can I connect to a WireGuard® VPN server?
How do I share a connection using TeamCloud
Can VPN Tracker replace my Windows VPN client?
What is the difference between VPN Tracker and SonicWALL VPN clients?
How to resolve Personal Safe Errors
What ist XAUTH? What do I have to enter there?
How can I buy additional VPN Tracker licenses for my team?
How do I download VPN Tracker for Mac?
Set up a VPN connection on Mac
How do I cancel my VPN Tracker trial?
What can I use my free session for?
Why am I experiencing DNS issues in Firefox when connected to VPN?
What is Dead Peer Detection (DPD)?
How can I update my credit card details?
Should I switch from FortiClient to VPN Tracker?
How to enter multiple networks for Traffic Control
I am working from home. How do I use VPN to connect my Mac to my office network?
Can I get real-time support while testing VPN Tracker?
What is Fortinet SSL VPN MAC address authentication?
Does VPN Tracker work on PC?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
How can I sort my VPN connections?
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
Can I use VPN Tracker in a zero-trust or hybrid work environment?
What plan do I need for Remote Connection Wipe?
How can I use VPN Tracker and my regular internet connection at the same time?
What is the best Mac VPN Client?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
How can I create a quote for VPN Tracker?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
If I have entered my settings in the demo version, will I keep them when I activate my license?
Which VPN protocols does VPN Tracker for iOS support?
My renewal is failing due to a card decline. What can I do?
I don't want to renew my VPN Tracker plan, what do I have to do?
Why does my OpenVPN 2FA login fail even though my password is correct?
Do I need to reconfigure my firewall or VPN gateway?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
How do I install a Linux VPN on my Mac?
What is Corporate Branding and how can I set it up?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
Can I install VPN Tracker using brew / homebrew via terminal?
How does the order process work?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
VPN Tracker 9 can't sign in?
What should I do if Fortinet SSL VPN is not working on Mac?
How do I perform a force quit on the Mac?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Which iOS versions are compatible with VPN Tracker?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Does VPN Tracker support DPD?
VPN Tracker 6: Internet connection blocking VPN connections?
Can I undo Remote Connection Wipe?
Does VPN Tracker support SSTP?
How can I hide old error messages in VPN Tracker?
Why are VPN instructions different for Windows and Mac?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Why do businesses need VPN Tracker when switching to Mac?
How do I assign a team member a license?
How can I set up two-factor authentication for my VPN Tracker account?
How do I set up school VPN access on Mac?
How can I start a VPN Tracker trial?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
Is 2FA available for my account?
Can I renew my VPN Tracker licenses early?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
How do I set up a VPN Shortcut?
Is the consulting session really free?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Why is VPN Tracker not connecting to my IKEv2 VPN?
How many connections can I save in my Personal Safe?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
What is the difference between SecuExtender and VPN Tracker on Mac?
Which file formats can be imported with VPN Tracker?
I'm having trouble receiving the invitation emails for a VPN tracker team.
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
Which EAP authentification methods does VPN Tracker support for IKEv2?
What information do I need to set up a Linux VPN connection on Mac?
How do I connect to Fortinet SSL VPN on Mac?
How to migrate a Windows PPTP VPN connection to a Mac
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
How can I show missing VPN configuration options in VPN Tracker?
Why does the school VPN work on another device but not on my Mac?
I have bought a personal VPN Tracker License, can I share this with colleagues?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
Should I migrate away from macOS Server VPN
Which VPN details does school IT need to provide for VPN Tracker?
Is it possible to activate Family Sharing for VPN Tracker?
How do I delete my account?
No recovery key? How to erase and rebuild your Personal Safe