Frequently Asked Questions
What is an Activation Code, what do I need it for and where can I find it?
If you purchased your equinux software product in our Online Store, you don't need an activation code in order to activate your application.
During the purchase process the license will be automatically added to your equinux ID, so you can activate your app using just your equinux ID and password.
You entered your equinux ID but still get asked to enter an Activation Code?
This can have two reasons:- ‣ You might have purchased your application using another equinux ID. Please open the invoice you received for your purchase. You will find here the equinux ID you used for your order.
‣ The other reason ist that you might have purchased your license via the Mac App Store. In this case, please delete the application version you have downloaded from our website and download your application via the "Purchases" tab of the Mac App Store.