Frequently Asked Questions
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
Any data you upload to your Personal Safe is strongly encrypted. Nobody, not even us, will be able to access your data.
Connections and Shortcuts which have been stored in your Personal Safe may be deleted in two different ways:
1. In the VPN Tracker for Mac App
In order to delete connections or Shortcuts from your Personal Safe, please follow the following steps:‣ Go to "VPN Tracker" > "Preferences" ‣ Select "Personal Safe" ‣ Uncheck the connections and/or shortcuts you would like to delete from the list ‣ Press update ‣ This will delete all connection info from our servers.
2. In a browser at my.vpntracker.com
In order to delete connections from your Personal Safe, please follow the following steps:‣ Open my.vpntracker.com and log in with your equinux ID and password ‣ Select "Personal Safe" in the sidebar ‣ Here you will see all connections and Shortcuts which are saved in your Personal Safe. ‣ When you press the delete button next to any connection, this will instantly be deleted from your Personal Safe