Frequently Asked Questions
Why am I experiencing formatting issues when I copy in text from another program?
Copying in pre-formatted text to your email design from another program such as Microsoft Word or Apple Pages can sometimes lead to difficulties in Mail Designer 365 - particularly if you don't have text styles set up. This is often due to how other programs copy text to the clipboard and can result in unwanted line breaks or other formatting issues.
For best results, typing your email copy directly into the text layout blocks in Mail Designer 365 is most effective. Where this is not possible and you need to copy in text from elsewhere, we would recommend first copying and pasting your text into a plain text editor (such as TextEdit on the Mac) to strip any formatting before entering it into Mail Designer 365.
If you have text styles set up already, you can use the "Paste and Match Style" option and you won't need to reformat anything.
For best results, typing your email copy directly into the text layout blocks in Mail Designer 365 is most effective. Where this is not possible and you need to copy in text from elsewhere, we would recommend first copying and pasting your text into a plain text editor (such as TextEdit on the Mac) to strip any formatting before entering it into Mail Designer 365.
If you have text styles set up already, you can use the "Paste and Match Style" option and you won't need to reformat anything.