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I'm having problems with my VPN Tracker connection on iPh... - KH2124

Frequently Asked Questions

I'm having problems with my VPN Tracker connection on iPhone/iPad. How can I send a log (TSR)?
 
To send a VPN Tracker Log (Technical Support Report, TSR) on iOS/iPadOS, please follow these steps:
  1. Tap the connection. The connection card appears.
  2. Tap on “Feedback”
  3. Provide a short description of the connection problem
  4. Tap on Send
When you submit feedback in the iOS app, the connection log, settings and other relevant information is automatically sent to us. No login and password data will be transmitted.