Frequently Asked Questions
I want to verify my own domain for email sending with Mail Designer, but the domain is managed by someone else. How should I proceed?
To certify the domain for sending, a DNS record must be added to the domain. This can only be done by the administrator of your domain within your company. Follow these steps:
1. Find out who in your organization is responsible for managing domain entries. Keywords for such a role include: domain management / DNS management / DNS administration.
2. Invite the administrator to your Mail Designer project by adding them as a new participant ‘Admin’ to your project team: my.maildesigner.com > Settings > Participants > Invite Participants.
3. Contact your administrator and ask them to complete the domain verification using the information provided under my.maildesigner.com > Settings > From: Addresses.
Once they have completed everything correctly, a checkmark will appear under ‘Domain verified’.”