Frequently Asked Questions

If your school uses SecuExtender on Windows computers, VPN Tracker can often be used as a Mac alternative. This is especially useful if you need to access your school network, administration network, or internal services from home on a MacBook.

SecuExtender is commonly used with Zyxel VPN gateways. For Mac users, the key question is which VPN settings your school IT team can provide, such as the gateway address, username, password, VPN protocol, identifiers, and possibly a configuration file.

VPN Tracker supports many common VPN gateways and protocols, including IKEv2 and IPsec. If your school uses a Zyxel VPN setup, VPN Tracker can therefore be a suitable macOS solution.

For more background on VPN use on macOS, start with our Mac VPN Client overview. If your school uses a Zyxel gateway, the guide to set up Zyxel VPN on Mac and iOS can help with the required settings. For IKEv2 connections, see our instructions to connect to IKEv2 VPN on Mac, iPhone, and iPad.

If a colleague already has the VPN connection working in VPN Tracker, the easiest option may be to share that working connection through VPN Tracker Team. This avoids manually recreating technical VPN settings. The guide to share VPN connections with VPN Tracker Team explains the process step by step.