Frequently Asked Questions
I want to transfer my license to another person. How can I do that?
VPN Tracker 365 Plans cannot be transfered to another equinux ID. However, under https://my.vpntracker.com you can assign a plan to a colleague so they can use one of the VPN Tracker 365 plans that are connected to your account.
This is especially useful if you are the admin of all VPN Tracker licenses in your company and want to manage who can use one of the purchased plans.
If you need to transfer a license to another equinux ID, you can easily do this yourself at my equinux.
‣ First log in with your equinux ID and password: http://my.equinux.com ‣ Click the checkboxes for each product that you want to transfer ‣ Click the "Transfer" button below and enter the equinux ID or email address of the new license owner and click next. ‣ Finally click "Confirm" to complete the transfer. The system will transfer the license, display a message and email both the old and new license owner that the license has been transferred.
VPN Tracker 365 Plans cannot be transfered to another equinux ID. However, under https://my.vpntracker.com you can assign a plan to a colleague so they can use one of the VPN Tracker 365 plans that are connected to your account.
This is especially useful if you are the admin of all VPN Tracker licenses in your company and want to manage who can use one of the purchased plans.