About equinux
 Products
Support
 Store
 

equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

tizi Support ... TV Pro / Live TV Support ...
Deutsch (de) English (en) Français (fr) Nederlands (nl) Italiano (it) Español (es) Polski (pl) Magyar (hu) Română (ro) Croatia (hr) Svenska (sv) Dansk (da) ไทย (th) Türkçe (tr) 한국어 (ko) 日本語 (ja) Català (ca) Slovenský (sk) Čeština (cs) Ελληνικά (el) Indonesia (id) עברית (he) Suomi (fi) Norwegian Bokmål (nb) Tiếng Việt (vi) Slovenščina (sl) भाषा (hi) Melayu (ms) Русский (ru) 中文（香港）(zh-HK) 中文（繁體）(zh-Hant) 简体中文 (zh-Hans)
🔍
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut
Lorem ipsum dolor sit amet, consectetur
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod
Lorem ipsum dolor sit amet,
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim
Lorem ipsum dolor sit amet, consectetur
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt
Lorem ipsum dolor sit amet,
How do I activate my VPN Tracker license?
How can I sort my VPN connections?
Which software could be responsible for VPN Tracker not working properly on my system?
Which is faster: IPSec or SSL VPN?
Why am I being asked for a password in VPN Tracker?
How can I upgrade to the latest VPN Tracker version?
Is there a deadline for canceling my subscription if I wish to opt out?
Is VPN Tracker compatible with M1 and M2 Macs?
How can I connect to a Cisco VPN?
Can I connect to WireGuard VPN?
Why is file access so much slower over VPN?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
How does the order process work?
Do I need VPN Tracker Pro?
Should I migrate away from macOS Server VPN
When logging in, I get the error "License fetch failed"
If I have entered my settings in the demo version, will I keep them when I activate my license?
How do I get my free session?
Which VPN Tracker plans support Fortinet SSL VPN?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
What is Fortinet SSL VPN MAC address authentication?
Is there a central management option for teams?
How do I set up WireGuard on a Mac?
What do the different roles in my.vpntracker do?
Which iOS versions are compatible with VPN Tracker?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
How do I connect to Fortinet SSL VPN on Mac?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Is there a free SSL VPN client for Mac?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Looking for your invoice?
Is 2FA available for my account?
How do I add an app into my Applications folder?
Can you guarantee that VPN Tracker will work in my network?
What is the best Mac VPN Client?
I am seeing a message "account locked for security reasons"?
What can I use my free session for?
Will I get a partial refund if I decide I want to opt out of my subscription?
Can I use my software on multiple computers?
Is it possible to activate Family Sharing for VPN Tracker?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
How many VPN Tracker licenses do I need?
What is Personal Safe? Why should I use Personal Safe?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
Does VPN Tracker support SSL connections?
Can I connect to PPTP VPN in VPN Tracker?
If I change the password for the VPN Tracker admin console, will it affect the end users?
How do I assign a team member a license?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
What is a purchasing account?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
Can I get real-time support while testing VPN Tracker?
Why can't I authorize VPN Tracker in System Preferences?
Does VPN Tracker support OpenVPN connections?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
How do I install a Linux VPN on my Mac?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
How can I buy additional VPN Tracker licenses for my team?
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
How can I set up an OpenVPN connection on my Mac or iPhone?
How to set up WireGuard on macOS?
Where can I enter the username I received from my network administrator?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
Is IKEv2 a secure VPN protocol?
What will happen in the free session?
I can’t remove a member from my team
Should I switch from FortiClient to VPN Tracker?
My Connections do not update from my Personal Safe after logging in on my Mac.
Does VPN Tracker support XAUTH?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
How many connections can I save in my Personal Safe?
Why do businesses need VPN Tracker when switching to Mac?
How can I uninstall VPN Tracker 365?
Can I undo Remote Connection Wipe?
How do I set up a VPN Shortcut?
Why can't I see our TeamCloud connection?
Does VPN Tracker support DPD?
Does VPN Tracker support SSTP?
My VPN connection isn’t working over my TP-Link router at home
Is the equinux Online Store secure?
How do I access files over VPN on a Mac?
Is it possible to use VPN Tracker with a 64 bit Kernel?
How can I save my password for Cisco AnyConnect VPN client?
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Does VPN Tracker work on PC?
What is the difference between the Import password and the unlock password for the connection?
I cannot connect to my SonicWall SSL gateway. What can I do?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
When will VPN Tracker for iOS be available?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
How can I update the address or email address of my equinux ID?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
How do I perform a force quit on the Mac?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
What is a VPN Tracker?
How do I download VPN Tracker for Mac?
Which ZyXEL Routers are supported and tested with VPN Tracker?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
My credit card is not being accepted. What can I do?
Which WatchGuard Routers are supported and tested with VPN Tracker?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
What is a VPN?
My credit card payment was denied?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
What ist XAUTH? What do I have to enter there?
Which routers can I connect to with VPN Tracker?
My renewal is failing due to a card decline. What can I do?
Can I use Fortinet SSL VPN MAC address filtering?
My VPN stopped working after updating to macOS 26 – what can I do?
What to do if WireGuard won’t open on Mac?
Importing existing VPN Connections from your Mac
Does VPN Tracker for Mac support macOS 27 Golden Gate?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
Which VPN protocols typically require individual access?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
How can I start a VPN Tracker trial?
What is a "Peer Hangup" error?
Do I need to reconfigure my firewall or VPN gateway?
How do I remove a license from my VPN Tracker plan?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
What forms of payment do you accept?
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
How can I disable SSL VPN on FortiGate?
Is WireGuard compatible with MacBook?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
How do I cancel my VPN Tracker trial?
What’s the difference between DPD and IKE Keep-Alive?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
How to configure WireGuard on Mac?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
What’s the difference between Fortinet SSL VPN and IPsec?
Why am I experiencing DNS issues in Firefox when connected to VPN?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
How do I get my activation code?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
I'm having trouble signing in with two-factor authentication (2FA)
How to Manage SonicWALL PSK Updates Across All VPN Users
Does all network traffic go trough the VPN tunnel after the connection has been established?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
How can I verify the authenticity of my VPN Tracker download?
I have bought a personal VPN Tracker License, can I share this with colleagues?
What is an equinux ID?
Join a VPN Tracker 365 team
Does VPN Tracker for Mac support the latest macOS version?
What is the difference between VPN Tracker and SonicWALL VPN clients?
Transferring VPN connections and shortcuts from your reseller account to your personal account
Can VPN Tracker replace my Windows VPN client?
How can I remove a payment method?
Does VPN Tracker support 2-factor authentication?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
How can I set up a SonicWALL SSL VPN connection on my Mac?
How can I resize the VPN Tracker window?
Does VPN Tracker support AWS VPN connections?
Is Fortinet getting rid of SSL VPN?
Which VPN Tracker edition do I need to buy now?
Which Mac VPN client is the most reliable?
Why are my VPN connections disconnected when my computer goes to sleep?
Legacy VPN Tracker products: End-of-support
System Components can't be loaded?
Why can't I assign myself an IP address that lies within the remote network?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
Can I contact you if I need help?
My Office network uses the same IP range as my home network. What can I do?
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
How do I change my Team Name?
Which VPN Protocols does VPN Tracker support?
TeamCloud settings
I can't sign in – "Authorization failed"
What are the system requirements for VPN Tracker?
I don't see "Allow" for the System Extension in System Preferences
Does VPN Tracker work on Macs with Apple M2 chips?
macOS 13.4 Support Note
Can you help me set up a VPN connection?
Which IPsec/IKEv1 engine should I use?
How can I create a quote for VPN Tracker?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
Backend components failed to install. What can I do?
How can I remove a device from my account?
Which file formats can be imported with VPN Tracker?
Error: System Extension - app must be in Applications?
Is setting up my connection on my.vpntracker secure?
What is the Pre-Shared key and how do I get it?
Why does my OpenVPN 2FA login fail even though my password is correct?
How do I take a screenshot on the Mac?
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
Can you help me set up a VPN connection for SonicWALL TZ series?
Can I install WireGuard without the Mac App Store?
How does VPN Tracker handle dropped connections?
How to enter multiple networks for Traffic Control
Mac OS X: VPN Tunnel Setup
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Can I renew my VPN Tracker licenses early?
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
How many connections can I save in TeamCloud?
Where can I manage my VPN Tracker Plans?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
macOS is saying a System Extension is blocked?
What information do I need to set up a Linux VPN connection on Mac?
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
Is VPN Tracker PCI DSS compliant?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
VPN Tracker Enterprise Rollout
What is VPN Tracker?
How do I set up VPN Tracker Team Management?
What additional settings are available for connections to Cisco devices?
How to migrate a Windows PPTP VPN connection to a Mac
What to do if "Shimo 5 can't be opened"
VPN Tracker Connection Checker - What Do the Results Mean?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
My SonicWall connection fails with “Negotiation Failed (PPP)”
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
When should I enable DPD in VPN Tracker?
Why am I getting an "Update error" message?
How can I save a connection in my Personal Safe?
How to connect to a company VPN
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Does VPN Tracker support SSL VPN?
How can I activate automatic renewals?
Can I share VPN Shortcuts with my team?
My L2TP connection is giving a socket error message
Why should I set up a VPN Tracker team?
I accidentally deleted or changed my VPN connection? Where can I access backups?
I'm having disconnections with my OpenVPN connection. What can I do?
Can the FritzBox use IKEv2?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
Can I connect to my SonicWALL SSL VPN on my iPhone?
I don't want to renew my VPN Tracker plan, what do I have to do?
Can I use WireGuard on macOS with FritzBox?
Are SonicWALL Firewalls Still Safe After the Data Breach?
VPN Tracker 6: Internet connection blocking VPN connections?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
What is a Hash Mismatch?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
Why doesn't my certificate show up in the "Local Certificate" list?
What is SSL VPN in FortiGate?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
How can I enable Cookies on my System?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
How can I move my VPN connections to a new Mac?
SonicWALL VPN Connection Not Working suddenly: What to Do
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
Does VPN Tracker support NAT-Traversal?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
How do I invite equinux Support to my team?
Is my VPN gateway compatible with VPN Tracker?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
How secure is TeamCloud?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
Is there a free trial for VPN Tracker?
Which VPN protocols does VPN Tracker for iOS support?
How can I connect to a WireGuard® VPN server?
What should I do if Fortinet SSL VPN is not working on Mac?
Are there any known issues connecting to SideWinder VPN gateways?
VPN Tracker 9 can't sign in?
Why are VPN instructions different for Windows and Mac?
Can I use different versions of VPN Tracker on the same Mac?
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
How do I change a team member's role in VPN Tracker?
I need more time. Can I book more sessions?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
How can I purchase VPN Tracker via bank transfer?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
Does VPN Tracker support Fortinet SSL VPN on macOS?
Connection Drops during Rekeying using TCP with OpenVPN connections
How does VPN Tracker 365 differ from free Mac VPN clients?
How do I set up school VPN access on Mac?
What is the difference between SecuExtender and VPN Tracker on Mac?
Download warning in Safari?
My VPN Tracker plan expired. How can I renew it?
What plan do I need for Remote Connection Wipe?
When will VPN Tracker for Windows be available?
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Connection Safe "could not be downloaded" error
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
Can I use VPN Tracker on my iPad or iPhone?
What is Corporate Branding and how can I set it up?
How to Check if Your SonicWALL VPN Configuration Was Stolen
Do I need to replace my macOS Server to get my VPN working again
Unrecognized charge from equinux
How can I show missing VPN configuration options in VPN Tracker?
Alternative to Shimo?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
I cannot edit a connection that was shared with me
VPN Tracker 365: Constantly improving
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
I've lost my equinux ID or my password!
What causes IPSec VPN issues after upgrading to macOS Tahoe?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
Why can’t VPN Tracker obtain an IP address from my SonicWall?
How to Fix the Error: Unable to Add VPN Configuration
Can I install VPN Tracker using brew / homebrew via terminal?
How do renewals of my VPN Tracker 365 plans work?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
How do I make all traffic go through the VPN tunnel?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
Which ports does IKEv2 use?
How can I set up two-factor authentication for my VPN Tracker account?
What is DynDNS or DDNS and why do I need this for my VPN connection?
How can I update my credit card details?
Where can I assign my team members a VPN Tracker plan?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Can I use VPN Tracker on both Mac and iOS?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
Will all of my previous connections and settings be migrated when I upgrade?
Does VPN Tracker support all major VPN protocols?
Can I configure WireGuard connections with 2-Factor Authentication?
Can I continue using VPN Tracker 365 after the expiration of my term?
What is a VPN connection?
I have an older license and a new license, why are the prices different?
OpenVPN connection to Ubiquiti Unifi Gateways does not work
What are VPN Shortcuts?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
How can I record network traffic?
How can I get access to Nightly updates for VPN Tracker 365?
My Personal Safe has a download error, how can I fix it?
How do I create a VPN on Mac?
There was an issue decrypting this connection
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
OpenVPN connection works in general but disconnects after a while
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
How do I make a team member an administrator in VPN Tracker?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
What hardware do I need for a VPN?
How to resolve Personal Safe Errors
Using VPN Tracker in teams
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
Is IKEv1 insecure?
Why can't I connect to my Fortigate device if XAUTH is enabled?
How do I upgrade my VPN Tracker edition to Pro or VIP?
TeamCloud is displaying an "unknown download error"
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
How can I improve VPN Tracker's connection speed?
Is the consulting session really free?
Why does my Internet stop working after connecting to my VPN?
Are SonicWall SSLVPN Devices Compromised in the Breach?
How do I change the language settings of my software?
How do I fix issues with random MAC Addresses under macOS Sequoia
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Will I be charged a fee when starting a trial license?
Can I be a member of multiple VPN Tracker teams at the same time?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
Set up a VPN connection on Mac
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
What is Dead Peer Detection (DPD)?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
How Did Hackers Access SonicWall Firewall Configuration Files?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
I want to transfer my license to another person. How can I do that?
How can I update VPN Tracker to the latest version?
How do I allow VPN Tracker’s system extensions via MDM?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
Why is VPN Tracker prompting me for user login credentials on each connect?
How do I invite a new team member?
Do you offer monthly VPN Tracker 365 plans?
What is a good way to benchmark VPN throughput?
Why is VPN Tracker not connecting to my IKEv2 VPN?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
How can a setup a host to everywhere connection with my Linksys Router?
How do I share a connection using TeamCloud
I have a PPTP connection setup and can not connect. What can I do?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
Is SecuExtender available for macOS or do I need an alternative?
How can I fix macOS Server VPN not working errors on macOS 26
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
What is VPN Tracker World Connect?
I updated VPN Tracker and my connection has stopped working
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
What would I need Remote Connection Wipe for?
What's the most secure VPN connection?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
How do I get system log messages?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
How can I get access to Beta updates for VPN Tracker 365?
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
Why may an IKEv2 VPN connection suddenly fail to connect?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
I am working from home. How do I use VPN to connect my Mac to my office network?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
What should I do if Fortinet SSL VPN is not working on Mac?
How can I use VPN Tracker and my regular internet connection at the same time?
What Caused the SonicWall Cloud Backup Breach?
I forgot my equinux ID and/or password. What's next?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
FortiGate: Should I Use IPsec or SSL-VPN?
Which WireGuard client can I use on Mac?
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
How can I consolidate VPN Tracker 365 licenses?
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
I'm having trouble receiving the invitation emails for a VPN tracker team.
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
Why does my SonicWall SCP connection time out even though the gateway is running?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
What is SonicWALL Simple Client Provisioning?
What is an IKEv2 VPN?
How do I set up a VPN connection to my Sophos XG Firewall?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
I'm given a 'Server Certificate error' during Activation?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
How does Personal Safe deal with data conflicts?
How can I cancel my VPN Tracker renewal?
Accounting: Accessing backups
Do L2TP connections support 2-Factor Authentication?
How can I hide old error messages in VPN Tracker?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
How can I recover a deleted Keychain or missing passwords on macOS?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Who has access to the VPN connections I save in TeamCloud?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
How to set 'Use default gateway for remote network' for VPN on a Mac
How do I remove the VPN Tracker System Extension?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
What’s the best alternative VPN client for macOS Tahoe?
What are the phases in IKEv2?
I've already purchased but want to change to a different license
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
I got a "Legacy System Extension" warning?
What do I need to use 2FA for my VPN connection?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
Which EAP authentification methods does VPN Tracker support for IKEv2?
I'm getting a Keychain error message when signing in
My DNS is not working correctly when I check it with NSLookup and other tools
Why do I have to confirm the VPN gateway certificate every time?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
How do I use VPN Tracker to connect to a server?
Where can I download WireGuard for Mac?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
Does VPN Tracker 365 offer team and consulting features?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Which countries can I connect to with VPN Tracker World Connect?
I can't complete my order via credit card
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Who should test pre-release versions?
Does FortiClient VPN work on Mac?
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
How much does TeamCloud cost?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
Which IPSec algorithms were removed in macOS Tahoe?
I changed my password and now get an error message when I try to use my Personal Safe
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
What Data Was Exposed in the SonicWALL VPN Breach?
My password is being rejected in the application, but it works on your website?
How can I invite VPN Tracker Support to my team?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
How do I import Tunnelblick connections into VPN Tracker for Mac?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
Where are VPN Tracker's log files?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Can I consolidate licenses from two separate accounts?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
Why is VPN Tracker asking me to install a Network Extension?
Why is VPN Tracker permanently prompting me to install an update?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Is there a WireGuard® app for Mac?
How do I remove the administrator role from a VPN Tracker team member?
Can I use certificates or smart cards in VPN Tracker?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Why has the lifetime of certificates been shortened further and further in recent years?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
What are TeamCloud Groups?
What Should SonicWALL Administrators Do After the Leak?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
Does VPN Tracker support virtual machines (VMs)?
I am getting the error: "PPTP connect errno = 61 Connection refused"
I am connected to a VPN server but can't access regional content. What should I do?
Backend components are disabled in the system. How can I enabled them again?
Feedback helps!
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
How do I set up a PPTP connection with VPN Tracker?
Why is it so important that a certificate is stored correctly on the VPN gateway?
Were All SonicWall Customers Affected by the Data Leak?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Which VPN details does school IT need to provide for VPN Tracker?
How can I use only a specific network for my connection?
Where can I manage my VPN Tracker accounts?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Why does the school VPN work on another device but not on my Mac?
How can I verify my email address to start using VPN Tracker 365?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Why do I have to submit my email address to download software?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
Why does my UniFi OpenVPN connection stop working after a server update?
No recovery key? How to erase and rebuild your Personal Safe