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equinux VPN Tracker, TOWER ONE Mail Designer 365, LTV TV Pro - Frequently Asked Questions

Frequently Asked Questions

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How do I activate my VPN Tracker license?
Which is faster: IPSec or SSL VPN?
Which software could be responsible for VPN Tracker not working properly on my system?
CleanMyMac X claims Mail Designer 365 is infected by XCSSET
Why is file access so much slower over VPN?
What do the different roles in my.vpntracker do?
Why am I being asked for a password in VPN Tracker?
Is there a deadline for canceling my subscription if I wish to opt out?
What do I have to consider for the "Lifetime" settings for IKE/IPSec tunnels?
Is there a free SSL VPN client for Mac?
How does the order process work?
What is Fortinet SSL VPN MAC address authentication?
Can I connect to WireGuard VPN?
How can I upgrade to the latest VPN Tracker version?
Is there a central management option for teams?
Does VPN Tracker support the Palo Alto Globalconnect protocol?
Do I need VPN Tracker Pro?
How can I connect to a Cisco VPN?
VPN Tracker says my local and remote networks conflict. How do I fix this problem?
Is VPN Tracker compatible with M1 and M2 Macs?
How can I sort my VPN connections?
Can you help me set up a VPN connection for my TP-Link SafeStream router?
Is 2FA available for my account?
I'm getting "VPN Gateway Not Responding (Phase 1)" and use a service like DynDNS
What will happen in the free session?
Which VPN Tracker plans support Fortinet SSL VPN?
What is the best Mac VPN Client?
Can I get real-time support while testing VPN Tracker?
I am seeing a message "account locked for security reasons"?
I get the error message “WireGuard® Key Could not be found or loaded from Keychain”
Should I migrate away from macOS Server VPN
When logging in, I get the error "License fetch failed"
How do I get my free session?
Can I use a VPN connection that already works for a colleague in VPN Tracker?
Does VPN Tracker support OpenVPN connections?
Do I need the official Fortinet VPN client (FortiClient) for Mac?
If I have entered my settings in the demo version, will I keep them when I activate my license?
What is Personal Safe? Why should I use Personal Safe?
How many connections can I save in my Personal Safe?
Why is my PPTP connection failing with “VPN Gateway Not Responding (GRE)”?
My credit card didn't work and my plan has expired. Why do I now see a different price after expiration?
How do I install a Linux VPN on my Mac?
How do I set up WireGuard on a Mac?
Should I switch from FortiClient to VPN Tracker?
Will I get a partial refund if I decide I want to opt out of my subscription?
How to Use VPN Tracker 365 with Combined Password and 2FA Token
How do I assign a team member a license?
Your old VPN app stopped working? Tip for Shimo / TheGreenBow / IPSecuritas and others…
My renewal is failing due to a card decline. What can I do?
CleanMyMac X or another tool is warning me that VPN Tracker 365 or Mail Designer 365 contain malware
How can I set up an OpenVPN connection on my Mac or iPhone?
Does VPN Tracker work on macOS Tahoe with Fortinet SSL VPN?
My SonicWall connection fails with “Negotiation Failed (PPP)”
Why are my VPN connections disconnected when my computer goes to sleep?
If I change the password for the VPN Tracker admin console, will it affect the end users?
How can I verify the safety of my copy of Mail Designer 365 or VPN Tracker 365?
Can VPN Tracker handle OpenVPN 2FA on macOS and iOS?
Why do businesses need VPN Tracker when switching to Mac?
Is IKEv2 a secure VPN protocol?
Is it possible to use VPN Tracker with a 64 bit Kernel?
Which iOS versions are compatible with VPN Tracker?
What is the difference between VPN Tracker and the built-in VPN feature in macOS?
Why can't I see our TeamCloud connection?
How do I set up a VPN Shortcut?
What’s the difference between Fortinet SSL VPN and IPsec?
How do I connect to Fortinet SSL VPN on Mac?
Does VPN Tracker support DPD?
I'm having problems with my OpenVPN connection, the connection keeps dropping out. I am using the “TLS-Crypt” option on the OpenVPN server.
How can I change the network address used by VMware or Parallels? It conflicts with my VPN's remote network.
My credit card payment was denied?
How can I uninstall VPN Tracker 365?
I can’t remove a member from my team
My Connections do not update from my Personal Safe after logging in on my Mac.
I switched off the “Auto-Renewal” option for my plan. Why do I now see a different price after expiration?
How do I add an app into my Applications folder?
Does VPN Tracker work on PC?
Which routers can I connect to with VPN Tracker?
Having issues with my VPN connection. How do I create a Technical Support Report (TSR) on Mac, iPhone &iPad?
Why does SonicWall log “Land attack dropped” on some connections from VPN Tracker 365?
Is it possible to activate Family Sharing for VPN Tracker?
What is the difference between the Import password and the unlock password for the connection?
Can you guarantee that VPN Tracker will work in my network?
How to configure WireGuard on Mac?
How do I access files over VPN on a Mac?
Is my VPN gateway compatible with VPN Tracker?
Can I use Fortinet SSL VPN MAC address filtering?
How do I set up an OpenVPN connection to my NETGEAR Nighthawk device?
Why can't I authorize VPN Tracker in System Preferences?
What’s the difference between DPD and IKE Keep-Alive?
Can I use my software on multiple computers?
How to Manage SonicWALL PSK Updates Across All VPN Users
Which ZyXEL Routers are supported and tested with VPN Tracker?
My Office network uses the same IP range as my home network. What can I do?
How can I set up two-factor authentication for my VPN Tracker account?
Can I undo Remote Connection Wipe?
Is the equinux Online Store secure?
Which Mac VPN client is the most reliable?
Looking for your invoice?
Why does VPN Tracker say my local network is the same as the remote network? I am certain it is not!
How can I buy additional VPN Tracker licenses for my team?
How do I improve the performance of file sharing (AFP or SMB) over VPN?
Which VPN protocols typically require individual access?
Where can I enter the username I received from my network administrator?
What is a purchasing account?
What is the Pre-Shared key and how do I get it?
I cannot connect to my SonicWall SSL gateway. What can I do?
What information do I need to set up a Linux VPN connection on Mac?
What ist XAUTH? What do I have to enter there?
How do I cancel my VPN Tracker trial?
Does all network traffic go trough the VPN tunnel after the connection has been established?
Is VPN Tracker PCI DSS compliant?
I don't see "Allow" for the System Extension in System Preferences
How can I disable SSL VPN on FortiGate?
Does VPN Tracker work on macOS Sequoia with Fortinet SSL VPN?
How can I verify the authenticity of my VPN Tracker download?
VPN Tracker Connection Checker - What Do the Results Mean?
How to set up WireGuard on macOS?
I am confused by the new VPN Tracker Plans, how do I choose which one best fits my needs?
How to Reconnect to SonicWALL VPN After the Cloud Backup Breach
My credit card is not being accepted. What can I do?
What are the requirements for SonicWALL Simple Client Provisioning with VPN Tracker?
How can I save my password for Cisco AnyConnect VPN client?
Can I install WireGuard without the Mac App Store?
Importing existing VPN Connections from your Mac
Transferring VPN connections and shortcuts from your reseller account to your personal account
What to do if WireGuard won’t open on Mac?
How can I remove a device from my account?
Legacy VPN Tracker products: End-of-support
What is the difference between VPN Tracker and SonicWALL VPN clients?
I accidentally deleted VPN Tracker 365 from my Mac. What should I do?
Backend components failed to install. What can I do?
What can I use my free session for?
When will VPN Tracker for iOS be available?
How can I start a VPN Tracker trial?
How can I set up a SonicWALL SSL VPN connection on my Mac?
Which WatchGuard Routers are supported and tested with VPN Tracker?
TeamCloud settings
Why is my macOS Server VPN not working after upgrading to macOS 26 Tahoe
What is VPN Tracker?
How many VPN Tracker licenses do I need?
What is the difference between SecuExtender and VPN Tracker on Mac?
Does VPN Tracker support XAUTH?
I’m having issues with a Cisco AnyConnect gateway. What can I do?
How can I connect to a WireGuard® VPN server?
My VPN connection isn’t working over my TP-Link router at home
Do I need to reconfigure my firewall or VPN gateway?
How do I take a screenshot on the Mac?
Are SonicWALL Firewalls Still Safe After the Data Breach?
Does VPN Tracker support legacy algorithms required by macOS Server VPN
Is there a difference between the software you sell on your website and the version on the Mac App Store?
Which IPsec/IKEv1 engine should I use?
Can you help me set up a VPN connection?
What plan do I need for Remote Connection Wipe?
Does VPN Tracker for Mac support macOS 27 Golden Gate?
I have bought a personal VPN Tracker License, can I share this with colleagues?
When connecting via IPsec VPN to a FritzBox, the error message:“No Proposal chosen (Phase 1)” often appears on the first connection attempt.
I'm having trouble signing in with two-factor authentication (2FA)
Can I contact you if I need help?
Can I connect to PPTP VPN in VPN Tracker?
How can I connect to my WatchGuard Firebox Edge device with VPN Tracker?
Can I still use SHA1 with IPSec VPNs on macOS Tahoe?
Is Fortinet getting rid of SSL VPN?
Why does VPN Tracker tell me, the application is corrupt and needs to be re-installed?
My VPN stopped working after updating to macOS 26 – what can I do?
Can I still use DH Group 2 on macOS 26 with a third-party VPN client?
Can I use a TheGreenBow IKEv1 connection with VPN Tracker?
How does VPN Tracker 365 differ from free Mac VPN clients?
Why am I getting an "Update error" message?
What to do if "Shimo 5 can't be opened"
My Cisco EasyVPN connection initially works fine, but then disconnects or reconnects unexpectedly.
Will VPN Tracker support future macOS versions for Fortinet SSL VPN?
What is a VPN?
What forms of payment do you accept?
I reinstalled VPN Tracker into a new Mac, but it keeps asking me to buy the software again.
How to enter multiple networks for Traffic Control
Does VPN Tracker support AWS VPN connections?
How can I resize the VPN Tracker window?
Does VPN Tracker support all major VPN protocols?
VPN Tracker Enterprise Rollout
Why am I experiencing DNS issues in Firefox when connected to VPN?
How can I migrate from a Windows VPN setup to VPN Tracker on Mac?
Does VPN Tracker support SSL connections?
What is an equinux ID?
How do I change my Team Name?
Can the FritzBox use IKEv2?
Can you help me set up a VPN connection for SonicWALL TZ series?
How to migrate a Windows PPTP VPN connection to a Mac
Is setting up my connection on my.vpntracker secure?
System Components can't be loaded?
My L2TP connection is giving a socket error message
Can I use WireGuard on macOS with FritzBox?
Does VPN Tracker for Mac support the latest macOS version?
Join a VPN Tracker 365 team
Connection Drops during Rekeying using TCP with OpenVPN connections
How do I get my activation code?
What are the system requirements for VPN Tracker?
How can I update the address or email address of my equinux ID?
How can I update my credit card details?
Why does my OpenVPN connection to a Synology suddenly stop working over UDP?
Can I share VPN Shortcuts with my team?
I can't sign in – "Authorization failed"
I don't want to renew my VPN Tracker plan, what do I have to do?
What should I do if Fortinet SSL VPN is not working on Mac?
What is SSL VPN in FortiGate?
Error: System Extension - app must be in Applications?
Can I use VPN Tracker in a zero-trust or hybrid work environment?
Can I import a WireGuard or OpenVPN configuration from a Linux server into VPN Tracker?
What is a Hash Mismatch?
Which VPN protocols does VPN Tracker for iOS support?
I am having issues setting up my VPN connection with Fortigate. In the Fortigate web interface, I cannot fill in the Preshared Key, for example.
I'm having disconnections with my OpenVPN connection. What can I do?
Why does my OpenVPN 2FA login fail even though my password is correct?
How can I record network traffic?
How can I activate automatic renewals?
I’ve created a WireGuard connection. Can I share it with multiple employees or use it on multiple devices at the same time?
Can I use VPN Tracker connections from Parallels, VM Ware Fusion or any other virtualization environments?
Can I still use my L2TP macOS Server VPN on macOS 26 Tahoe
I need more time. Can I book more sessions?
Which file formats can be imported with VPN Tracker?
What is a "Peer Hangup" error?
When should I enable DPD in VPN Tracker?
Can I connect to my Cisco AnyConnect SSL VPN connection on my iPhone?
I am using the Option comp-lzo no in my OpenVPN connection and I have trouble creating a connection with VPN Tracker.
Does VPN Tracker support SSTP?
Why doesn’t my IKEv2 VPN connect after upgrading to macOS 26?
How do I remove a license from my VPN Tracker plan?
How do I download VPN Tracker for Mac?
How secure is TeamCloud?
Does VPN Tracker work on Macs with Apple M2 chips?
SonicWALL VPN Connection Not Working suddenly: What to Do
Can I use legacy VPN protocols like L2TP or PPTP with VPN Tracker 365?
Why is Skype unable to make calls as soon as my VPN Tunnel is up?
How does VPN Tracker handle dropped connections?
How can I save a connection in my Personal Safe?
My connection request in VPN Tracker is rejected with "No Proposal Chosen". What can I do?
How do I change a team member's role in VPN Tracker?
I’m having trouble connecting to my Sonicwall using the “Sonicwall Mobile Connect for Mac and iOS” client on my Mac and iOS devices. Every time I try to establish a connection, I receive the message “This is not a SonicWall SSL VPN server.” What should I do?
What Is PPTP VPN? (Point-to-Point Tunneling Protocol)
Do I need to download SonicWall VPN Client for Mac to connect to my SonicWall device?
I own two computers and I want to use VPN Tracker on both of them at the same time. How many licenses do I need?
Can I use VPN Tracker on my iPad or iPhone?
What is Corporate Branding and how can I set it up?
Which VPN Tracker edition do I need to buy now?
How can I remove a payment method?
I cannot edit a connection that was shared with me
Why does my Fortinet VPN 2FA login fail even though my password is correct?
Why are Blowfish and CAST-128 not available in VPN Tracker when running on OS X 10.8 Mountain Lion or newer?
Are there any known issues connecting to SideWinder VPN gateways?
How do renewals of my VPN Tracker 365 plans work?
Which Linux VPN protocols can I use with VPN Tracker on Mac?
Which ports does IKEv2 use?
Is WireGuard compatible with MacBook?
I am having issues with my FortiSSL connection. Could it be due to the “Strict Host Check”?
TeamCloud is displaying an "unknown download error"
Can I create L2TP VPN, PPTP VPN, SSL VPN or OpenVPN connections with VPN Tracker?
What is a VPN Tracker?
What Caused the SonicWall Cloud Backup Breach?
Which VPN Protocols does VPN Tracker support?
I'm given a 'Server Certificate error' during Activation?
Does VPN Tracker support 2-factor authentication?
Can I use VPN Tracker on both Mac and iOS?
How can I move my VPN connections to a new Mac?
Can I configure WireGuard connections with 2-Factor Authentication?
I upgraded my Sonicwall to 6.5.4.13. Now I have problems with my IPsec connections. What can I do?
I have a PPTP connection setup and can not connect. What can I do?
I have an older license and a new license, why are the prices different?
Why are VPN instructions different for Windows and Mac?
Will I be charged a fee when starting a trial license?
Why should I set up a VPN Tracker team?
macOS is saying a System Extension is blocked?
Why can't I assign myself an IP address that lies within the remote network?
Where can I assign my team members a VPN Tracker plan?
Why does my existing connection stop working, as soon as I configuring multiple VPN tunnels on the VPN gateway?
Unrecognized charge from equinux
Does VPN Tracker support SSL VPN?
VPN Tracker shows a status of connected, but I cannot reach any of my servers using WiFi from my phone (or USB from phone). Using a cellular signal off a MiFi device works but using hotspot does not.
VPN Tracker 6: Internet connection blocking VPN connections?
Why may an IKEv2 VPN connection suddenly fail to connect?
I own VPN Tracker 6/7/8/9/10, how can I upgrade?
How to Check if Your SonicWALL VPN Configuration Was Stolen
How can I purchase VPN Tracker via bank transfer?
How many connections can I save in TeamCloud?
Does VPN Tracker support NAT-Traversal?
How do I set up VPN Tracker Team Management?
How can I improve VPN Tracker's connection speed?
How do I make all traffic go through the VPN tunnel?
Can I connect to my SonicWALL SSL VPN on my iPhone?
Why do I receive the following error message when logging in to VPN Tracker? "Authorization failed. The identity of the authorization server could not be verified."
How to resolve Personal Safe Errors
I’m a consultant — how can I keep my client connections organized in VPN Tracker?
Why doesn't my certificate show up in the "Local Certificate" list?
There was an issue decrypting this connection
How do I make a team member an administrator in VPN Tracker?
What additional settings are available for connections to Cisco devices?
Is VPN Tracker compatible with Open Core Legacy Patcher (OCLP)?
How do I perform a force quit on the Mac?
What should I do if Fortinet SSL VPN is not working on Mac?
I have bought a personal license of VPN Tracker. Can I use this on multiple computers at the same time?
What is the easiest way to reconnect to a macOS Server VPN on macOS 26
Is it true that IKEv1 Aggressive Mode is less secure than IKEv1 Main Mode?
Does macOS 26 still support SHA1-based algorithms for IKEv2 VPNs?
What is a good way to benchmark VPN throughput?
Can VPN Tracker replace my Windows VPN client?
Why does my Internet stop working after connecting to my VPN?
How to connect to a company VPN
Can I establish a VPN tunnel within an existing VPN tunnel (tunnel-in-tunnel)?
Download warning in Safari?
I have already set up VPN connections with VPN Tracker on my Mac. Can I use them on my iPhone or iPad?
Is there a VPN client for macOS Tahoe that still supports 3DES and SHA1?
My VPN Tracker plan expired. How can I renew it?
Which IKEv2 algorithms were removed in macOS 26 Tahoe?
What hardware do I need for a VPN?
Mac OS X: VPN Tunnel Setup
Should I be using the VPN Tracker World Connect Mac App or download VPN Tracker from your website?
How do I create a VPN on Mac?
What is a VPN connection?
My VPN connection to a Watchguard device is inaccessible for no apparent reason.
How do I set up school VPN access on Mac?
What is NAT-Traversal and how do I rule out problems with NAT-Traversal?
What causes IPSec VPN issues after upgrading to macOS Tahoe?
How can I integrate VPN Tracker with a Cisco DMVPN (Dynamic Multipoint VPN) setup?
How can I enable Cookies on my System?
What would I need Remote Connection Wipe for?
How do I invite equinux Support to my team?
Alternative to Shimo?
How do I allow VPN Tracker’s system extensions via MDM?
The VPN seems connected but I can't connect to my server or transfer data. What is wrong?
Is it possible to boot the VPN during start so that I would be able to log on my Mac using a network login from the connected network?
What is DynDNS or DDNS and why do I need this for my VPN connection?
How can I use VPN Tracker and my regular internet connection at the same time?
I changed my password and now get an error message when I try to use my Personal Safe
Why did my VPN work on macOS Sequoia but not on macOS Tahoe
Why can’t VPN Tracker obtain an IP address from my SonicWall?
Can I renew my VPN Tracker licenses early?
Where can I manage my VPN Tracker Plans?
How do I set up a VPN connection to my Sophos XG Firewall?
How can I create a quote for VPN Tracker?
What do I need to use 2FA for my VPN connection?
How Did Hackers Access SonicWall Firewall Configuration Files?
What is Dead Peer Detection (DPD)?
Does VPN Tracker work with VPN access that is used with SecuExtender on Windows?
Do you offer monthly VPN Tracker 365 plans?
OpenVPN connection works in general but disconnects after a while
How do I upgrade my VPN Tracker edition to Pro or VIP?
Sometimes I get an XAuth timeout when connecting. When I try again, VPN Tracker asks me for my password. How can I turn this off?
Connection Safe "could not be downloaded" error
I'm having trouble receiving the invitation emails for a VPN tracker team.
I am working from home. How do I use VPN to connect my Mac to my office network?
How do I change the language settings of my software?
I need to enter my Macs password each time I connect an openVPN tunnel. Why?
I accidentally deleted or changed my VPN connection? Where can I access backups?
When will VPN Tracker for Windows be available?
Is the consulting session really free?
What VPN Tracker settings do I need for a Zyxel IKEv2 VPN connection on Mac?
How can I create a master password for VPN Tracker 365 with Personal Safe that's different from my equinux account?
Why are DH groups 1–13 no longer supported in macOS 26 for IKEv2?
Can I use different versions of VPN Tracker on the same Mac?
How do I get system log messages?
Why use Remote Connection Wipe? Can’t I just lock a user out on my VPN gateway?
Can I use VPN Tracker on my Mac with PPTP connecting to a personal hotspot?
How do I invite a new team member?
Who has access to the VPN connections I save in TeamCloud?
How do I fix issues with random MAC Addresses under macOS Sequoia
macOS 13.4 Support Note
Can I continue using VPN Tracker 365 after the expiration of my term?
Why does my connection sometimes work and sometimes not, especially when using personal hotspots or LTE/5G routers?
Why do I experience poor VPN performance or drops when a TP-Link router is on my network path?
Do I need to replace my macOS Server to get my VPN working again
What are VPN Shortcuts?
How to Fix the Error: Unable to Add VPN Configuration
Can I install VPN Tracker using brew / homebrew via terminal?
VPN Tracker 365: Constantly improving
I'm a reseller. How can I transfer VPN Tracker 365 plans to my customers?
I set up a WireGuard connection on my Fritzbox and imported it into VPN Tracker. When I connect to the Fritzbox via VPN, all internet traffic is routed through the Fritzbox. How can I prevent this?
What is VPN Tracker World Connect?
I have trouble creating a LANCOM connection based on an '.ini' file I received, can you help me?
I've lost my equinux ID or my password!
VPN Tracker 9 can't sign in?
How can I show missing VPN configuration options in VPN Tracker?
What’s the best alternative VPN client for macOS Tahoe?
I'm getting a Keychain error message when signing in
Why won't my IKEv2 VPN connect on Mac even though the settings look almost correct?
How do all the OpenVPN keep-alive, activity, and alive checks settings work together?
How can I get access to Nightly updates for VPN Tracker 365?
How do I remove the VPN Tracker System Extension?
How can I update VPN Tracker to the latest version?
Is there a free trial for VPN Tracker?
Is IKEv1 insecure?
Wie verbinde ich mich mit meiner Telekom Digitalisierungsbox über VPN?
Why can't I connect to my Fortigate device if XAUTH is enabled?
My DNS is not working correctly when I check it with NSLookup and other tools
Does VPN Tracker support Fortinet SSL VPN on macOS?
Accounting: Accessing backups
I want to transfer my license to another person. How can I do that?
How can I cancel my VPN Tracker renewal?
How can I identify issues with my internet connection, for example, when receiving error messages that a specific server could not be reached?
Why would OpenVPN connections to Zyxel USG FLEX firewalls always fail with early timeout?
Which VPN client supports IKEv2 on macOS 26 with legacy settings?
What does it mean if a VPN gateway was changed from IKEv2 to IKEv1?
Do I need an active VPN Tracker 365 plan to use VPN Tracker World Connect?
I updated VPN Tracker and my connection has stopped working
I want to manage the renewal settings for my VPN Tracker plan. How does this work?
Can I use the Personal Hotspot on my iPhone or smartphone to connect to VPN on the Mac?
How can I fix macOS Server VPN not working errors on macOS 26
How can I get access to Beta updates for VPN Tracker 365?
Will all of my previous connections and settings be migrated when I upgrade?
Using VPN Tracker in teams
OpenVPN connection to Ubiquiti Unifi Gateways does not work
How do I use VPN Tracker to connect to a server?
Which IPSec algorithms were removed in macOS Tahoe?
My connection times out at the beginning of connection establishment ("VPN Gateway not responding (Phase 1)") when using SonicWALL Simple Client Provisioning, but works fine using DHCP over IPsec.
I forgot my equinux ID and/or password. What's next?
Why is VPN Tracker prompting me for user login credentials on each connect?
Is SecuExtender available for macOS or do I need an alternative?
How can a setup a host to everywhere connection with my Linksys Router?
My University is offering an OpenVPN connection with an ovpn profile. Can I use this with VPN Tracker?
Why do I lose access to my local networks with a Unifi Dream Machine (UDM) OpenVPN connection?
Mac OS X: How to configure a VPN Connection / establish a connection to a VPN Network under macOS (Virtual Private Network)
How do I share a connection using TeamCloud
What's the most secure VPN connection?
How do I remove the administrator role from a VPN Tracker team member?
Do L2TP connections support 2-Factor Authentication?
What Data Was Exposed in the SonicWALL VPN Breach?
Can you help me set up a VPN connection for my Ubiquiti EdgeRouter?
Why does my SonicWall SCP connection time out even though the gateway is running?
Who should test pre-release versions?
How do I import Tunnelblick connections into VPN Tracker for Mac?
How can I consolidate VPN Tracker 365 licenses?
Why is VPN Tracker trying to connect to a different connection than the one I last used?
Can you help me set up a VPN connection for my NETGEAR Nighthawk router?
Can I be a member of multiple VPN Tracker teams at the same time?
Set up a VPN connection on Mac
FortiGate: Should I Use IPsec or SSL-VPN?
My Personal Safe has a download error, how can I fix it?
How can I backup my VPN Tracker settings?How can I copy my VPN Tracker settings to my new Mac?
Are SonicWall SSLVPN Devices Compromised in the Breach?
My password is being rejected in the application, but it works on your website?
I'd like to send you a LANCOM configuration file. What do I need to keep in mind?
I have an older Mac (e.g. macOS 10.9 to 10.15). How can I use VPN Tracker?
How to set 'Use default gateway for remote network' for VPN on a Mac
I added additional VPN Tracker 365 licenses to my account and was charged more than the cost of the licenses?
Using an L2TP VPN to an private 10.x.x.x network results in a 10.0.0.0/8 route to this network ignoring other local tunnels. Why is that?
Which EAP authentification methods does VPN Tracker support for IKEv2?
Does VPN Tracker support one-time passcode (OTP) tokens, such as CRYPTOCard or RSA SecurID?
How does Personal Safe deal with data conflicts?
What is SonicWALL Simple Client Provisioning?
How can I hide old error messages in VPN Tracker?
I have updated my Telekom Digitalisierungsbox and can still connect to my VPN, but I can no longer reach the target network. What should I do?
Why are DH groups 1–13 no longer supported in macOS 26 for IPSec?
Is there a VPN client for macOS 26 that works with older IPSec configurations?
Can I use certificates or smart cards in VPN Tracker?
What data does a Technical Support Report (TSR) contain? Is the TSR encrypted?
I can't complete my order via credit card
What Should SonicWALL Administrators Do After the Leak?
Why does IKEv2 with FortiToken fail intermittently on FortiOS 7.2.x?
Where are VPN Tracker's log files?
How much does TeamCloud cost?
Why is VPN Tracker asking me to install a Network Extension?
My VPN gateway offers an IPsec and L2TP option. Which one should I choose?
I'm a registered reseller. Can I resell VPN Tracker 365 plans to my customers?
How can I verify my email address to start using VPN Tracker 365?
How do I install VPN Tracker on a new Mac if my old computer no longer works?
Can VPN Tracker handle Fortinet VPN 2FA on macOS and iOS?
I've already purchased but want to change to a different license
My VPN Tracker licenses are up for renewal soon, and I would like to change the number of licenses. How can I do that?
Which countries can I connect to with VPN Tracker World Connect?
I got a "Legacy System Extension" warning?
Why does VPN Tracker ask for IKEv1 or IKEv2 when my school IT only mentions SecuExtender?
Can a VPN Tracker trial prevent an IKEv2 connection from working?
Why is VPN Tracker not connecting to my IKEv2 VPN?
Does VPN Tracker suport Layer 2 (TAP) OpenVPN connections?
I am connected to a VPN server but can't access regional content. What should I do?
Do my colleagues get admin privileges for my equinux ID when I assign them a VPN Tracker 365 plan?
My VPN connection data has been uploaded to my Personal Safe. How do I completely purge and delete that connection data from my Personal Safe?
How do I change the remote identifier in VPN Tracker to Domain Name (FQDN)?
Some users are experiencing connectivity issues with their SonicWall VPN, while others can connect successfully using the same VPN configuration. This is not an authentication problem, but once the connection is established, the VPN becomes unusable.
How can I recover a deleted Keychain or missing passwords on macOS?
Where can I download WireGuard for Mac?
Which WireGuard client can I use on Mac?
Can I still use DES or 3DES with IKEv2 on macOS 26?
Why has the lifetime of certificates been shortened further and further in recent years?
What is an IKEv2 VPN?
What are the phases in IKEv2?
Is VPN Tracker 365 compatible with new M1 Pro and M1 Max chips?
Does VPN Tracker support virtual machines (VMs)?
What is a good SecuExtender alternative for Mac if my school uses Windows?
Why do I have to confirm the VPN gateway certificate every time?
How Can I Print Documents on My Home Printer While Using VPN Tracker Remotely?
Does VPN Tracker 365 support the latest macOS versions like Sequoia or Tahoe?
VPN Tracker system components failed to install (e.g. OSSystemExtensionErrorDomain error 10): What can I do?
Which hardware (MAC) address will be used for DHCP over VPN with SonicWall devices?
What are TeamCloud Groups?
How can I use only a specific network for my connection?
Kann ich mein Fritzbox VPN so konfigurieren, dass nicht der gesamte Internetverkehr darüber geht?
Can I consolidate licenses from two separate accounts?
How can I invite VPN Tracker Support to my team?
Does VPN Tracker 365 offer team and consulting features?
Why Did My SonicWALL VPN Connection Settings Change in VPN Tracker?
Why is it so important that a certificate is stored correctly on the VPN gateway?
Does FortiClient VPN work on Mac?
Is there a WireGuard® app for Mac?
I am getting the error: "PPTP connect errno = 61 Connection refused"
Were All SonicWall Customers Affected by the Data Leak?
Can I adjust the number of VPN Tracker 365 plans in my subscription?
Backend components are disabled in the system. How can I enabled them again?
Which remote identifier should I use for an IKEv2 VPN connection on Mac?
Why is VPN Tracker permanently prompting me to install an update?
How do I set up a PPTP connection with VPN Tracker?
Where can I manage my VPN Tracker accounts?
Why is my IPSec VPN using DES or 3DES no longer working on macOS 26?
Which VPN details does school IT need to provide for VPN Tracker?
Feedback helps!
Why does the school VPN work on another device but not on my Mac?
Is SonicWALL NetExtender or Mobile Connect Affected by the Data Breach?
Why do I have to submit my email address to download software?
How do I purchase and assign VPN Tracker World Connect licenses for my team?
How do I delete my account?
My VPN Tracker plan renewed with too many licenses. How can I reduce the license count?
Why does my UniFi OpenVPN connection stop working after a server update?
Can I get a refund for a renewed VPN Tracker plan?
No recovery key? How to erase and rebuild your Personal Safe