Frequently Asked Questions

Designs which have no pre-configured text style set up can sometimes have font issues in the HTML version. For example, the HTML can override any font choices made by the user and change it back to a default font. For this reason, we strongly suggest that you apply a pre-configured text style to all of the text layout blocks within your design. In doing this, you have more control over your design and how it appears after send/export. Text styles allow you to choose a preferred font, as well as several fallback options, and an email-safe font, which is universally supported. You can also use them to determine the size, color, and alignment of text. For more information on how to configure text styles, please refer to the Mail Designer 365 Manual, where you will find step-by-step guides under the header "Working with text."