Frequently Asked Questions
Why does the font change when I lend the Mail Designer 365 email template I created to another person?
Typically, the fonts only change on another person's device if you are using a font in your email template that the other person does not have installed on his/her computer. For example, if you are using the font "Chelsea Market" in your document, and the person you lent the document to does not have "Chelsea Market" installed on his/her computer, a fallback font will be displayed instead.
Important: Mail Designer 365 will warn the user about the missing font when the user opens the document.
If you want to make sure that the font that you use will appear on a different person's device, then we suggest using one of the email-safe fonts in your email newsletter.
Important: Mail Designer 365 will warn the user about the missing font when the user opens the document.
If you want to make sure that the font that you use will appear on a different person's device, then we suggest using one of the email-safe fonts in your email newsletter.