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The only information available for every IP address is the continent it belongs to, as the registrar that assigned it is known, and its current owner. There is no reliable or authoritative source for the exact geographic location of a computer currently using the address.

Various private companies try to fill this gap by offering GeoIP databases. These databases store a geographical location for any IP address. Some of these databases are just more accurate than other and some of them are just more up-to-date than others. As it's not always possible to determine the exact geographic location of a host and as IP addresses can change owner at any time without further notice, errors in these databases are pretty much unavoidable.

As some content providers tend to block IP addresses as soon as they know these are used by a VPN service, companies offering VPN services have to change IP addresses on a regular basis. Unfortunately IPv4 addresses have become rare and thus companies started to sell so far unused addresses to third parties. This is a common source of errors in the databases which often still attribute these addresses to their previous owner and location. Nonetheless we can assure you that all our servers are really physically located in the country and city they claim to be, regardless what any GeoIP database believes where they are.

If you see errors in a GeoIP database, please drop us a short note, so we can get in contact with the company operation that database to have them fix this mistake. Of course, if you know the company , feel free to also drop them a line, which is often enough to have the error fixed in a timely manner.
All Apple subscriptions are managed in iTunes.

This link will directly take you to your profile administration:

https://apple.co/2Th4vqI



You will find all running subscriptions under "Subscriptions." You can also disable the automatic extension of your subscriptions.

No, there are no data limits or restrictions for VPN Tracker World Connect.

VPN Tracker World Connect may be used with the World Connect own Clients for Mac and iPhone/iPad. The VPN Tracker World Connect Clients contains several Features which are not available in regular VPN Clients, for example the automatic selection of the fastest VPN Endpoint.

It is of course also possible to use World Connect with the VPN Tracker 365 App.

MailChimp offers visual "WYSIWYG" and code-based template editing.

However, as every HTML engine works a little bit differently, we recommend that you stick to Mail Designer for editing, as changes made with MailChimp may cause issues with the look or layout of your designs.

If you need to make any changes, simply re-upload a new version of your design and select it for your MailChimp campaign.

On the other hand if you are a HTML code pro, just edit the HTML code with the MailChimp editor untill it fits your needs. We ask for you understanding that we can't offer support for this.

In order to upload templates to your MailChimp account on your behalf, Mail Designer needs your MailChimp API key (a special kind of password).

You can find your API key on your MailChimp. The MailChimp support pages have more information.

MailChimp has free and paid plans. Please visit the MailChimp website for more details and exact pricing information.

Mailchimp no longer supports the old APIs used by previous Mail Designer versions.

Please update to Mail Designer 365 1.7 or later to use the latest Mailchimp 3.0 API.

Mail Designer 365 1.7 is included with all Mail Designer 365 plans, owners of previous Mail Designer versions can purchase an upgrade plan.

It sure does! And it does it brilliantly too!

Mail Designer can export an HTML file containing your entire design. This opens up a whole host of great options for you, as the user, to explore:

  • Upload your design to third-party newsletter services
  • Offer recipients, with email client programs that don’t support rich HTML content, the option to view your message as a webpage in their browser
  • Create a link to your newsletter directly from your website: A great option for people that would like to see a newsletter before they subscribe

The best thing is: It's so easy to export your design as an HTML document

  • Open your design
  • Choose “Share > HTML...” from the menu bar
  • Choose a location to save your design

By the way: If you plan on uploading your images to a separate web server, you can enter an absolute URL prefix for images.

The Mail Designer manual has information on how to create your design and export it to MailChimp. Once you have sent your design to the big monkey in the sky, you can create campaigns, manage subscribers, track clicks and more with MailChimp's tools.

There are so many different MailChimp features, that we can't describe them all in the Mail Designer manual. But don't worry: the MailChimp team have created webinars, how-to manuals, guides and tips to help you get started.

With Mail Designer you can add dedicated video placeholder to your design. You will find all available placeholders in the "Video Placeholder" section of the Contents panel.

After you have added a video placeholder, enter the link to your video. Mail Designer will automatically load a preview image for the video, which you can use as thumbnail in the placeholder. Note: YouTube Shorts does not allow fetching of a preview image right now.

You have your own MP4 movie clip that you want to use without uploading it to Youtube or Vimeo?
Move your movie file into the public folder of your Dropbox and copy the public link to the video into the Video Placeholder to share it with your recipients.

If you don't see a Public folder in your dropbox account, your share links will beginn with "https://www.dropbox.com/…". This is not a direct link to the file. Please replace "https://www.dropbox.com/…" with "https://dl.dropboxusercontent.com" and use this link in Mail Designer. This is a direct link to the video.

Please note that the videos need to be available from the internet and get not attached as files to your message.

In the world of email design, things are changing constantly. With this in mind, it's important to bear in mind that many features available in legacy versions of Mail Designer may no longer work and that designs created in older versions may not be in line with today's modern standards.

For this reason, we have exclusively dedicated our support and development efforts to maintaining the Mail Designer 365 service - the only Mail Designer version to offer you ongoing updates and compatibility with all future macOS versions.

For reference, below you can find the end of support dates for all legacy versions of Mail Designer:

Mail Designer- Support ended: September 2014

Mail Designer 2 - Support ended: February 2015

Mail Designer Pro - Support ended: May 2016

Mail Designer Pro 2 - Support ended: May 2017

Mail Designer Pro 3 - Support ended: October 2018

Mail Designer Pro HS - Support ended: January 2019

What this means:
While some of these versions of Mail Designer may still work on your current Mac, should you need to get a new Mac, or upgrade to a new macOS, they will no longer be supported.

What to do: If you are still using an older version, we strongly suggest you upgrade to a modern Mail Designer 365 plan to guarantee regular updates and consistent support throughout the lifetime of your plan.

Mail Designer 2 works with the stationery feature built-in to Apple Mail. Other email programs don't have this feature, so currently only Apple Mail is supported directly.

In addition, Mail Designer 2 allows you to configure your own email account in the preferences. This allows you to send emails directly via Mail Designer 2 and use features like attaching files to your message that is not possible when sending your design from Apple Mail.

Uploading your design to MailChimp or Campaign Monitor also allow you to use these services for large email campaigns



Most other email applications will of course be able to open and view your stationery messages created with Mail Designer.

iOS recognizes phone numbers and other information like addresses and dates automatically, as these information can be used in different Apps.
You can for example tap a phone numer in order to call it or tap an address to add it to your address book.

Because of this, these information get highlighted in emails.

When emailing a group of people, there have traditionally been several methods to do so. Examples of traditional "small group sending" include:
  • Regular email with several contacts in the To field
  • Regular email with several contacts in the BCC field
  • An email to a predefined group, such as an Outlook Group

In recent years, email service providers have gradually increased email sending requirements. Once you approach 30 or more recipients for a single email, several problems can arise if you try to send that message using traditional email methods.
  • Your email service provider or the recipient's email service provider may raise suspicions of SPAM (unsolicited junk emails) sending, potentially leading to your account's suspension or temporary freeze.
  • Receiving an email with an extensive list of recipients often diminishes its perceived relevance to individual recipients, making it seem impersonal and more likely to be classified as junk mail.
  • Messages sent to a large number of recipients are often flagged by Junk Mail Filtering systems as Spam, increasing the risk of your message being blocked and not reaching its intended recipients.

Especially with the latest Spam guidelines implemented by major email providers like Google and Hotmail, it's increasingly easy for your email address or domain to be blacklisted. This could result in your account being "Spam blocked," causing all your emails to be directed to recipients' spam folders. Removing this type of Spam block is a cumbersome process, so it's essential to avoid it.

How can Mail Designer Campaigns assist you?
  • Mail Designer Campaigns enables you to fully verify your domain, ensuring optimal verification for your emails to reach recipients' inboxes.
  • If you don't have your own domain or prefer not to undergo the verification process, we can provide you with a custom address from a fully authenticated domain, significantly reducing the risk of your emails being marked as Spam.
  • We offer intelligent list management for your contact lists, allowing you to either send emails to all contacts or create targeted groups tailored to your audiences.

In summary, recent Spam requirements have tightened regulations on small group sending. Therefore, if you regularly send emails to 10 or more people, we highly recommend using a mailing service like Mail Designer Campaigns.

Begin your journey with Mail Designer Campaigns by uploading your contact list.

You can view a copy of all your invoices in our Online Store:

You will find the invoices for your VPN Tracker 365 purchases in the section "Invoices", here:

http://my.vpntracker.com

You work in accounting and need access to the VPN Tracker invoices for your company? Please ask your VPN Tracker Team manager to invite you to you company's team with the role "Accounting". Afterwards you will receive emails as soon as a new invoice is available and you can dowload this from the web portal


You will find the invoices for your Mail Designer 365 purchases in the section "Orders", here:

https://my.maildesigner365.com

You will find the invoices for your tizi products in the section "Orders", here:

http://my.tizi.tv

Other invoices can be found at http://www.equinux.com/goto/invoice
‣ If you would like to save a PDF copy of your invoice, then do the following:
 Press "Command + P"  
 Choose "PDF" > "Save as PDF"

You purchased VPN Tracker 365, VPN Tracker World Connect or Mail Designer 365? You can use the app on up to three personal devices per license.

To do so, simply sign in to your account to use your plan on your Macs (or your iOS device where applicable) using just your equinux ID and password.

You may use the software in parallel on one computer per license.

If you want to use the software on multiple devices in parallel, or other family members or colleagues also want to use the software on their computers, you will need a separate license for each person or each parallel use.

A VPN Tracker 10, VPN Tracker 9 or Spot Maps license can be active on one Mac at the same time. If you want to use the Software on multiple devices, you will need an separate license per device.



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We use the very latest encryption standard AES-256 with DH-Group 18 (8192 bits) in VPN Tracker World Connect and combine that with hardware-accelerated algorithms for fastest performance.

Data security and data protection are very important topics for us. Because of this we developed VPN Tracker World Connect.

We don't keep any logs about your usage. We don't save any user information about your usage, the duration of your connection or which connections you are using.

As #1 VPN client for Mac, we have many years of experience in data security and VPN.

You can connect to the following 21 countries:
  1. Germany
  2. Austria
  3. United States
  4. Australia
  5. Brazil
  6. Canada
  7. France
  8. Japan
  9. Luxembourg
  10. Netherlands
  11. New Zealand
  12. Singapore
  13. Spain
  14. Sweden
  15. Switzerland
  16. United Kingdom

To choose the country you want to connect to, try the following:
‣ Choose "File" > "New" > "World Connect Destination"

‣ Then, choose "World Connect" and "Countries"

‣ Check your country of choice:



To cancel or manage a subscription in the App Store, open the App Store, sign in, and click on your account icon in the bottom left corner of the window.

Then, click "View information" in the top right of the window, enter your password if prompted and scroll down until you see the subheading "Manage". Here you will be able to see how many subscriptions you have associated with your account.



Click on "Manage" to view and edit your subscriptions on your Mac.

You can find out more information from the Apple Support website.
Apple Family sharing is not activated for our products.
VPN Tracker is now available on iPhone and iPad!

Connect to your VPN on the go on your iPhone or iPad using the new VPN Tracker for iOS app.

  • Multiprotocol VPN support
  • High speed connections
  • Zero-config VPN - thanks to TeamCloud & Personal Safe technology

Test VPN Tracker for iPhone and iPad.
VPN Tracker World Connect allows you to work anywhere in the world, while protecting your corporate data from hackers. With VPN Tracker World Connect, you can stay secure and protect all of your online activities even when you are on business trips. Whenever you are using the wifi at the airport, coffee shop, mall, and other public places, your data is open to anyone else on the wifi network. VPN Tracker World Connect will encrypt your data, which means that you are still protected while using public wifi. Also, VPN Tracker World Connect helps you keep your critical data safe, whether you are accessing documents in the cloud or checking your email. You have the option of choosing "Secure Connection," which will automatically find the closest server to you and secure your connection for you when you activate it.

You can even use VPN Tracker World Connect to encrypt your internet traffic through a VPN connection via different countries. Here is a list of countries you can connect to with VPN Tracker World Connect: {FQ1308}

If you want to view and manage your subscriptions on the Google Playstore, proceed as follows:
Cancel, pause or change subscriptions on Google Play

If you want to view and manage your subscriptions on the Apple AppStore, proceed as follows:
View or cancel subscriptions
You can change the language of all equinux Software products by changing the language settings of your device. For instance, on the Mac, you can do the following:
‣ Open "System Preferences."
‣ Click "Language & Region."

‣ Change to your preferred language by dragging your selected language to the top of the list.

‣ Close your software. For example, with VPN Tracker, you can do so by choosing "VPN Tracker" > "Quit VPN Tracker."

‣ Reopen the software.


All equinux accounts support secure two-factor authentication (2FA) as an additional layer of security for your sensitive data.

To set up 2FA for your account, log in to id.equinux.com and go to the tab Multifactor Authentication. Here you will find the QR code / authentication key needed to set up 2FA for your equinux account with your OTP solution.




equinux 2FA supports all major authentication and password apps, including:
  • Google Authenticator
  • Microsoft Authenticator
  • Twilio Authy
  • 1Password
  • FreeOTP
  • Bitwarden
We offer a free 30-day demo of VPN Tracker 365, no credit card required.

To get started, you just need to

Then, once you have configured your connection, you'll see a free demo option in the store window that pops up.

Note: If you don't see the free demo option, please click the account popover at the top left of your screen to verify your email address first.

If you're experiencing issues with your World Connect connection in VPN Tracker, here's what to do:

1. Contact Support

In VPN Tracker, go to the Help menu and select "Contact Support".
In the window that opens:

  • Enter "World Connect Issue" in the subject line.
  • Describe the problem you're having so our support team can help you quickly.

2. Try These Steps in the Meantime

  • If you're using a country-specific connection (e.g. "United States"), try unchecking the "Fastest Destination" option.
  • Once unchecked, you can manually choose from the available cities (e.g. New York, Los Angeles, Miami, etc.).
  • Try connecting to a different city to see if the issue is specific to one location.

These steps often help resolve temporary connection issues.

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